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Totchioum A: Agiles Projektmanagement.
Anforderungen und Kompetenzen für Proje

Agiles Projektmanagement. Anforderungen und Kompetenzen für Projektleiter

Das Praxishandbuch für eine erfolgreiche Verhandlungsführung

Professionell verhandeln mit Struktur, Strategie und Souveränität

Unreasonable Hospitality

Put the ideas of the New York Times bestseller Unreasonable Hospitality into action with this beautifully illustrated, interactive companion guide from Will Guidara, former co-owner of the legendary restaurant Eleven Madison Park.With his book Unreasonable Hospitality, Will Guidara issued a compelling invitation: "No matter what business you're in, you can make the choice to be in the hospitality industry." His lessons about service and leadership celebrated the one principle that never goes out of season: the human desire to be taken care of.If Unreasonable Hospitality is the why, then The Field Guide is the how.This practical, step-by-step journal offers a clear roadmap for applying Guidara's lessons in real life, helping you turn generous thinking into consistent action. Inside, you'll learn how to: <ul><li>Build and lead your team with consistency, integrity--and yes, hospitality</li><li>Develop a culture of hospitality with five essential components--excellence, communication, collaboration, feedback, and repair--and the systems that will keep those values front and centre</li><li>Create bespoke gestures with the power to transform ordinary transactions into extraordinary experiences--as well as how to create a ready-made toolkit of simple, repeatable actions that still feel personal</li></ul> Featuring deeply personal stories, his own as well as those of readers he's encountered, the book is packed with practical exercises that are as relevant to the CEO of a Fortune 500 as they are to the ambitious intern at the front desk. Each can be done on your own, with your team, or company-wide at the annual retreat.Beautifully designed and illustrated in full colour, this delightful, participatory guide-meant to be marked up and discussed-will have you feeling like a kid about to crack open a new colouring book. You'll walk away inspired, with a power pack of specific, immediately actionable ideas to help you elevate the magic in what you do-for yourself, the people you work with, and the people you serve.

Unreasonable Hospitality: The Field Guide

In schnellen und komplexen Unternehmen stößt klassische Führung "von oben nach unten" zunehmend an ihre Grenzen: Führungskräfte verfügen oft weder über alle relevanten Informationen noch über die fachliche Detailkenntnis, die für sinnvolle Anweisungen nötig wären. Gleichzeitig entscheidet über den Erfolg eines Unternehmens maßgeblich, wie verlässlich die Zusammenarbeit zwischen Kollegen und Abteilungen funktioniert.

Andreas von Schubert entwickelt in diesem Buch das Konzept der internen Kundenorientierung als Managementmethode. Der Grundgedanke: Die Mechanismen, die ein Unternehmen im Umgang mit seinen externen Kunden erfolgreich machen, lassen sich auf die interne Organisation übertragen. Mitarbeiter und Funktionsbereiche betrachten sich dabei entlang der Wertschöpfungskette als gegenseitige Kunden. Da der Einzelne seine eigenen Ziele nur erreicht, indem er die Zielerreichung seiner internen Kunden ermöglicht, entsteht ein Anreiz zu verlässlicher, abteilungsübergreifender Zusammenarbeit, der zugleich das Unternehmensinteresse wahrt.

Das Buch ist in drei aufeinander aufbauende, aber eigenständig lesbare Teile gegliedert. Der erste Teil untersucht, unter welchen Bedingungen Mitarbeiter sich freiwillig engagieren, und welche Rolle persönliche Ziele dabei spielen. Der zweite Teil gibt einen Überblick über die gängigen Führungstheorien und -stile und arbeitet ihre Reichweite und Grenzen heraus. Der dritte Teil stellt die interne Kundenorientierung als Lösungsansatz vor - einschließlich der Werkzeuge zur Einführung und der Kennzahlen zur Erfolgsmessung. Da sich die Zuverlässigkeit der internen Abläufe messen lässt, können Schwachstellen in einzelnen Bereichen frühzeitig erkannt werden.

Zahlreiche Management-Werkzeuge und 21 Fallbeispiele aus der Unternehmenspraxis machen das Konzept im Tagesgeschäft anwendbar und überprüfbar.

Das Buch richtet sich an Geschäftsführer und Führungskräfte, Projekt- und Prozessverantwortliche sowie an Fachleute aus Personal- und Organisationsentwicklung.

Wie interne Kundenorientierung Zuverlässigkeit sichert

Kunden Führen

Strategy-Driven Delivery is a practical guide for senior project, programme and strategy managers who need to close the gap between strategic intent and successful execution. Written by experienced transformation experts Helen Winter and Jon Wrennall, this book shows why strategy fails in practice and how to design programmes and operating models that ensure delivery success. It provides a clear, structured approach to aligning projects with business goals while enabling trust, accountability and effective decision-making at scale. Drawing on real-world examples across financial services, IT and software development, this book equips you to: - Design programmes aligned to strategic business outcome - Build operating models that enable effective delivery - Embed governance that supports trust and decision-making - Overcome stalled progress and delivery challenges - Apply AI and automation to modern project environments With practical frameworks and forward-looking insight, Strategy-Driven Delivery helps you lead complex transformation with clarity, control and measurable impact. Themes include: strategy execution, programme management, transformation leadership, operating models, project governance, AI in project delivery

Aligning Organizations, Programs and Projects

Strategy-Driven Delivery

Fusing High Tech with Human Touch for Organizational Success

The Pulse of Progress

Die Art, wie Unternehmen ihre Abläufe sichtbar machen, entscheidet zunehmend darüber, ob Optimierung gelingt - und ob Künstliche Intelligenz in den Prozessen ihre volle Wirkung entfalten kann. Die Prozess-Atlas-Systematik (PAS) stellt dafür Prozesse mit Methoden der Kartographie übersichtlicher und erheblich leichter verständlich dar. Ende 2022 wissenschaftlich begutachtet veröffentlicht, wird sie seither in vielen Unternehmen angewendet. Das Buch begründet zunächst für gewachsene Prozesse die Reihenfolge "erst optimieren, dann automatisieren": Danach werden die Grundlagen der PAS und das zur KI-Readiness führende Vorgehensmodell erläutert. Anschließend zeigen Unternehmensbeiträge die Anwendung an fünf Praxisfällen. Ergänzende Kapitel behandeln Ethik und EU AI Act, Veränderungsreife sowie die Kartierung von Prozesswissen. Der Inhalt<ul><li>Grundlagen, Nutzen und Anwendung</li><li>Anwendungsfälle</li><li>Forschung und Ausblick</li></ul>

Prozesse intuitiv kartiert, kooperativ optimiert, bereit für Automatisierung und KI

Prozess-Atlas-Systematik

Building Operating Models That Deliver

The Organization Design Practitioner

Get organized, lead your team, and deliver results - every single time Project management is how ideas become results - and it's a skill every professional can build. Project Management For Dummies gives you a clear, practical roadmap for defining goals, building schedules, leading teams, and managing risk. Written by Cynthia Snyder Dionisio, a PMI Fellow who has chaired three updates of the PMBOK® Guide, this easy-to-follow resource helps you confidently deliver projects of any size in any industry. Get the hang of tried-and-true frameworks and templates you can put to work right away, along with guidance on value delivery, stakeholder engagement, team leadership, and AI collaboration. Perfect for running your first project or refining your approach, this book has you covered. Inside this book: <ul> <li>Learn how to define project goals, build realistic schedules, and track progress from start to finish</li> <li>Discover practical techniques for managing risk, engaging stakeholders, and delivering measurable business value across industries</li> <li>Explore how AI tools can support research, documentation, analysis, and troubleshooting on your projects</li> <li>Build your leadership skills with emotional intelligence, psychological safety, and conflict management</li> <li>Use a threaded case study so you can see how key concepts are applied</li> </ul> Whether you're leading your first project or your fiftieth, this Dummies guide gives you the frameworks, tools, and confidence to deliver extraordinary results.

Project Management For Dummies

This book examines the practical and economic logic behind mining project evaluation, bridging the gap between technical quality and finance ability. It provides a comprehensive framework that connects geology, mining, processing, product marketability, logistics, costs, cash flow, risk, and project maturity. By focusing on real-world decision-making, it equips professionals to understand how a mineral resource becomes, or fails to become, a financeable mining project. It also offers practical tools to improve project screening, technical review, and due diligence processes. ¿ Explains how geology, processing, logistics, and finance ability interact to shape project outcomes. ¿ Provides tools like checklists, due diligence questions, and rapid projectreading logic for immediate application. ¿ Highlights the distinction between geological attractiveness and real economic strength. ¿ Demonstrates how project maturity, sensitivity, and sequencing affect investment credibility. ¿ Includes applied calculation methods to test assumptions and challenge unrealistic presentations. The book is intended for mining professionals, project evaluators, and decision-makers seeking a clear, practical framework for assessing mining projects.

Practical Frameworks for Mining Project Evaluation

Mine to Market

Change Leadership

Why

The reason for this body of work was to leave for others a field guide for their travels. In the early days of being a mudpuppy (Infantry Officer) you were given a small white flip paperback book to assist in learning your craft. As you may have figured out, it was called an Aide-mémoire. You relied on this little white flip book heavily in the beginning, then, over time, you used it less and less for the knowledge was becoming muscle memory. By repeatedly referring to the baseline and drawing on it consistently, you were able to focus more on the why of the mission and less on the mechanics or the how of the mission. That is the goal of this book, to provide a valuable condensed body of information for you, the Change Leader, to help you implement the vision of your engagement by setting goals and tasks to meet those goals. The "how" is the tasks, the "what" is the goals and the "why" is the vision.

This will be a repeated theme throughout the Aide-mémoire for Change Leaders.

What

This Aide-mémoire aims to provide you with the knowledge you need to be successful as a Change Leader. Reading it should make you more aware of your surroundings and provide you with the tools for improving them.

If the why is for you to be a better Change Leader, then the what is comprised of the key goals to that end.

You will be guided through answering these questions to help you set those goals:

1. What do you want to be as the Change Leader?

2. What will be your approach?

3. What will be the culture you foster to achieve those goals?

4. What will be your values that others will rely on for their success?

The purpose of this Aide-mémoire is to mentor you to be a better leader in general, a better leader in your professional life and finally, for those of you interested in organizational change to be a better Change Leader.

How

The how is quite simple, the Aide-mémoire will take you through three passes for you to digest. The first is the strategic pass, then the tactical pass and finally the operational pass.

Aide-mémoire for Change Leaders

In the absence of leadership be the Leader - 2nd Edition

Discover the inspiring, must-read business book and #1 Sunday Times bestseller to help you achieve fulfilment and find purpose, from entrepreneur and investor Simon Squibb. 'Simon loves dreams and he wants you to live yours. This book will stop you from giving up on your goals and start building the life you want' Jay Shetty, #1 New York Times and Sunday Times bestselling author and host of the On Purpose podcast 'Simon is making a real impact. If you're serious about becoming an entrepreneur, this book is a must read' Richard Branson 'The book I recommend if you want to start or grow a business' Ali Abdaal, productivity expert and bestselling author of Feel-Good Productivity ________________________________ Find Your Passion. Love Your Work. Build a Richer Life. What's your dream? It's a simple question, but one which very few of us ever really think about. From early on, we are taught that there's only one path to getting ahead: do well at school, get a certain kind of job, and avoid failure at all costs. We're so busy trying to follow these rules that we never stop and ask ourselves: What's my purpose? What do I really want? Do I have the power to make it happen? Simon Squibb is on a mission to change people's lives for the better. In his bestselling business book, What's Your Dream?, he shares the hard-won life lessons from his years in the business world plus his own personal life, from facing homelessness as a teenager to selling a multi-million pound business, and now inspiring a new generation of budding entrepreneurs. What's Your Dream? will empower readers to identify their own meaningful goals, to remove the barriers that stand in the way, and ultimately to build a richer life. Because sometimes, it just takes one person to believe in you... ________________________________ 'If you have a dream to start a business then make this book your first step!' Lewis Howes, New York Times bestselling author of The Greatness Mindset 'One of the best business books I've ever read' Mark Tilbury, entrepreneur and educator 'A must-read for any would-be entrepreneurs keen to turn their business dreams into reality' John Cauldwell, Phones 4U founder and author of Love, Pain &amp; Money: The Making of a Billionaire 'Simon Squibb is the real deal! This book is amazing...so, so good. I read over 100 books a year, and this is definitely in the top 5!' Chris Evans 'Inspiring stuff...Simon empowers you to follow your dreams without fear' Jamie Oliver

Find Your Passion. Love Your Work. Build a Richer Life

What's Your Dream?

... für Dummies

Ein guter Coachingprozess ist kein Zufallsprodukt, sondern er folgt einer klaren Struktur, lebt von einer klaren inneren Haltung und braucht eine Coaching-Persönlichkeit, die den Überblick behält. In diesem Buch erfahren Sie Schritt für Schritt, wie Sie Ihr Coaching professionell gestalten. Von der ersten Anfrage über die Sitzungsgestaltung bis hin zum gelungenen Abschlussgespräch. Sie lernen, wie Sie Gespräche sicher führen, Klienten gezielt begleiten und auch herausfordernde Situationen souverän meistern. Zahlreiche Tipps, Methoden und Beispiele helfen Ihnen, Ihre Arbeit als Coach wirksamer zu gestalten.

Erfolgreich Coachen für Dummies

Agiles Projektmanagement. Anforderungen und Kompetenzen für Projektleiter

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