Advanced Outsourcing Practice

Rethinking ITO, BPO and Cloud Services

A rich database of over 2,200 outsourcing arrangements, studied across sectors and geographies, and over time, from inception, through contract signing, to outcomes. This book has unparalleled insight into the robust practices that have been proven effective time and again.

mai 2012, env. 284 pages, Technology, Work and Globalization, Anglais
Springer EN
978-1-137-00557-1

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