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South Africa’s BPO Service Advantage

Becoming Strategic in the Global Marketplace

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Since 2007, South Africa has been one of the world's upcoming Business Process Outsourcing (BPO) offshore destinations. This book is based on the authors' most recent research into high performance BPO globally and new research streams specifically on South Africa.

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février 2015, 211 Pages, Technology, Work and Globalization, Anglais
Springer Nature EN
978-1-137-47404-9

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