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South Africa’s BPO Service Advantage

Becoming Strategic in the Global Marketplace

Since 2007, South Africa has been one of the world's upcoming Business Process Outsourcing (BPO) offshore destinations. This book is based on the authors' most recent research into high performance BPO globally and new research streams specifically on South Africa.

Februar 2015, ca. 211 Seiten, Technology, Work and Globalization, Englisch
Springer EN
978-1-137-47404-9

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