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Ruggieri G: Chaos Method

Chaos Method

Crisis Communication: Turning a Crisis into an Opportunity in 5 Steps

THE INSTANT SUNDAY TIMES BESTSELLER FROM BESTSELLING CLINICAL PSYCHOLOGIST AND TIKTOK SENSATION DR JULIE, AUTHOR OF WHY HAS NOBODY TOLD ME THIS BEFORE? NOW AVAILABLE IN PAPERBACK 'Absolutely extraordinary...I needed this book 30 years ago.' MEL ROBBINS, #1 bestselling author of THE LET THEM THEORY ------------------------------------------------------------------- Feeling overwhelmed? Open when... stress takes over. Facing self-doubt? Open when... imposter syndrome strikes. Lost your direction? Open when... you need fresh motivation. -- This is the book for life's twists and turns, when being human starts to get complicated. A must-have companion to Dr Julie's international bestseller Why Has Nobody Told Me This Before?, which taught us the skills to strengthen our future mental health, Open When... is the book to turn to when you find yourself in the eye of the storm. Within this book are a series of Open When style letters from Dr Julie to help navigate the moments of overwhelm, confusion or self-doubt that we all face when life gets messy. Offering calm, clarity and a laser focus on the best way forward, each personal letter is followed by real-time tools that will help you re-frame the situation and decide on your next move. Every chapter covers a new scenario; universal problems that each of us will likely face at some point. So, whether you're experiencing: <ul><li>Stress</li><li>Pressure to perform</li><li>Dealing with difficult people</li><li>Trying to fit in</li><li>Making big decisions</li><li>Arguments with your partner</li><li>Big emotions causing anxiety</li></ul> Open When... brings the words you need to hear to get back on the front foot, feeling ready to take on everything life throws your way. -- Praise for Why Has Nobody Told Me This Before? 'Sound wisdom, easy to gulp down. I'm sure this book is already helping lots of people.' MATT HAIG, bestselling author of REASONS TO STAY ALIVE 'A toolkit of deceptively simple strategies for life's troubles. Everyone could benefit from the wisdom of Dr Smith' i 'BEST NON-FICTION BOOKS OF 2022' 'Julie Smith is the psychology teacher you wish you'd had at school' EVENING STANDARD 'This book is a goldmine. I truly treat it like a handbook now' STYLIST 'It's real, it's authentic . . . Very practical and very, very helpful' LORRAINE KELLY 'I'm blown away by her ability to communicate difficult ideas with ease, simplicity and practicality. Amazing. Go and buy it now!' Jay Shetty 'If you want to feel like you have a therapist sitting across from you, empowering you with how to be your best self, this book is for you!' Nicole LePera, New York Times bestselling author of How to Do the Work 'Full of sound, helpful advice with life skills, from building confidence to managing stress' Sunday Times Instant No. 1 Sunday Times Bestseller, January 2025

A Companion for Life’s Twists & Turns

Open When…

Embed AI at the heart of HR to drive workforce performance, commercial impact and long-term relevance. The AI-Centric HR Operating Model is a strategic guide for senior HR leaders and people executives who must integrate artificial intelligence into their operating models to remain integral to business performance. Written by Tess Hilson-Greener, this book explains how HR can move beyond legacy structures and process-heavy activity to design an AI-centric model aligned to how value is now created across the organization. Grounded in ethics and human value, the book shows how AI should be embedded across HR as a core operating capability not as a technology add-on. It demonstrates how AI can amplify human judgement, creativity and insight while improving productivity, decision-making speed and organizational resilience, ensuring HR drives both people outcomes and commercial results. You'll learn how to: - Design an AI-centric HR operating model aligned to business strategy - Embed AI across HR to improve productivity, capability and decision-making - Align human judgement and creativity with AI-enabled performance insights - Ensure ethical, human-centered AI adoption that builds trust and engagement With research-led insight, senior leader perspectives and real-world organizational evidence, The AI-Centric HR Operating Model helps HR leaders strengthen relevance, accelerate impact and position the people function as a central driver of performance in the AI era. Themes include: AI in HR, HR operating models, workforce performance, ethical AI, people strategy, organizational resilience, human-centered AI, business alignment

An Ethical Approach to Improve Workforce and Business Performance

The AI-Centric HR Operating Model

How can leaders ensure business continuity plans deliver proven results under real-world pressures? Practical Business Continuity Exercises is a strategic guide for business continuity leaders and managers who need tools to test their organization's resilience to disruption. From cyberattacks and IT failures to supply chain breakdowns and geopolitical crises, this book shows how to design exercises that protect operations, safeguard reputation and secure long-term stability. Written by Charlie Maclean-Bristol, it provides a guidance for developing exercises that align with global standards including ISO 22301:2019 and ISO 22398:2013. Through expert insight, it equips leaders to stress-test their organization's business continuity plans, measure performance and ensure ROI on resilience investments. You'll learn how to: - Select the most effective exercise to match organizational priorities - Strengthen leadership decision making in simulated high-pressure scenarios - Embed risk governance and compliance into continuity strategies - Measure outcomes and sustain resilience with clear, data-led metrics Featuring real-world examples and practical tools, Practical Business Continuity Exercises enables leaders to anticipate disruption, maintain stakeholder confidence and deliver lasting organizational resilience. Themes include: business continuity exercises, resilience strategy, risk management, ROI in continuity planning

How to Test Your Organization’s Resilience

Practical Business Continuity Exercises

How can senior leaders ensure cybersecurity delivers resilience, ROI and lasting impact?

Cybersecurity Culture is a proven guide for senior executives, CISOs and directors who need to strengthen enterprise-wide defences by embedding culture at the heart of their security strategy. With employees representing the first line of defence, this book shows how informed developing a strong cybersecurity culture can transform behaviour, reduce risk and protect critical assets.

Drawing on behavioural science and change management, author Stephanie Itimi provides strategic models for shaping culture, aligning governance and securing measurable results across the organization.

You'll discover how to:
- Diagnose your organization's cybersecurity culture with precision
- Apply nudge theory, habit design and behaviour-led interventions
- Build leadership credibility through visible modelling of best practices
- Embed security into enterprise processes and decision frameworks
- Measure ROI and sustain results 

Featuring insights from cybersecurity experts and public and private sector case studies, Cybersecurity Culture equips senior leaders with the tools to anticipate emerging risks, including AI-driven threats, and deliver enduring resilience.

Themes include: cybersecurity culture, leadership in risk management, behavioural science, enterprise resilience, AI-driven threats, cybersecurity strategy

Use Behavioural Science to Protect Your Organization

Cybersecurity Culture

Protect employee wellbeing and sustain performance during organizational change. Wellbeing and Organizational Change by Julie Hodges is a strategic, evidence-based guide for senior HR leaders, change management practitioners and postgraduate students leading transformation in complex environments. It shows how to embed wellbeing into change strategy so you can protect people while maintaining business momentum. Drawing on global research and real-world examples from public, private and not-for-profit organizations, this book explores the core theories of change and the impact of disruption, stress and uncertainty on performance. It demonstrates how a proactive focus on wellbeing reduces burnout, absenteeism and turnover while strengthening resilience, innovation and team effectiveness. It also examines the risks and opportunities AI presents for employee wellbeing during periods of transformation. You will learn how to: - Embed wellbeing into organizational change strategy - Equip leaders and managers to support teams through uncertainty - Measure and monitor wellbeing impact during transformation - Reduce burnout, absenteeism and change-related turnover &gt;With practical tools, research-backed frameworks and supporting online resources including PowerPoint slides, Wellbeing and Organizational Change equips you to lead sustainable transformation that delivers measurable results and healthier workplace cultures. Themes include: organizational change management, workplace wellbeing strategy, employee engagement, transformation leadership, burnout prevention, organization design, AI and workforce impact

The Theory and Practice of Change and Employee Health

Wellbeing and Organizational Change

Turn L&amp;D into a strategic skills engine that drives organizational performance, influence and competitive advantage. Strategic L&amp;D by David James is an essential guide for senior L&amp;D professionals who need to close skills gaps, prove business impact and position learning as a mission-critical function. Moving beyond courses, platforms and content, this book shows how L&amp;D leaders can shift from visible activity to measurable performance improvement. It explains how to build strategic influence, align learning with business priorities and demonstrate the value of L&amp;D in revenue, productivity and organizational resilience. You will learn how to:- Build a robust L&amp;D strategy - Close workforce skills gaps at scale - Increase influence with senior stakeholders - Measure learning impact on business performance - Use data to prove strategic valueWith practical advice, real-world examples and a clear L&amp;D maturity model, Strategic L&amp;D gives senior learning leaders the tools to elevate their function, strengthen organizational capability and help the business outperform the competition. Themes include: L&amp;D strategy, skills gaps, learning impact, workforce capability, business performance, strategic influence

Close the Skills Gap and Drive Business Performance

Strategic L&D

Learning is no longer a support function, but a strategic imperative for organizations navigating the space between past realities and future possibilities.
 
Full of practical guidelines, Learning Ecosystems redefines learning as the strategic foundation for nimble organizations that want to grow in an era characterized by AI, complexity and constant transition. In this new edition, Katja Schipperheijn introduces cognitive learning ecosystems as the next step beyond traditional L&amp;D: value and data-driven environments in which people and innovative technologies learn with and from one another.
 
This book explores how a learning mindset can be nurtured across the organization and which core competencies are needed to support it. Drawing on Katja's own models, such as the Lean Learning Framework and the Learning Maturity Model for Organization, this book provides actionable insights while also addressing ethical issues related to performance management, learning technologies and Agentic AI
 
Learning Ecosystems demonstrates the value of continuous improvement through a five-step method that integrates techniques such as problem analysis, reverse engineering, and algorithmic business thinking. Supported by insights from leading experts, as well as real-world examples from leading international companies, this is an important guide from an internationally respected learning innovator who has helped international organizations revise their learning strategies to achieve sustained business growth.

Themes include: learning ecosystems, AI-enabled learning, LLM integration, organizational resilience, future-ready skills, immersive learning, cognitive systems, workforce transformation

Creating Innovative, Lean and Tech-driven Learning Strategies

Learning Ecosystems

Implement digital transformation that builds resilience, delivers sustainable value and stands up to global disruption. Digital Sustainability is a strategic guide for senior leaders, policymakers and consultants who need to align advanced technologies with long-term resilience, responsible governance and enduring performance. Written by Catherine Mulligan and Shivam Kishore, the book positions digital transformation as a lever for sustainability, not just efficiency or growth. In a world shaped by climate shocks, geopolitical instability and accelerating technological change, leaders must balance profitability, stakeholder expectations and urgent environmental and social responsibilities. While AI, IoT and blockchain are reshaping industries, many organizations remain unprepared to govern these technologies in ways that create durable value and avoid unintended harm. Digital Sustainability addresses this gap with practical, scalable frameworks that help leaders operationalize transformation across strategy, culture, operations and policy, ensuring technology remains in service of people, the planet and long-term organizational value. You will learn how to: · Build organizational resilience across strategy, culture and operations · Apply AI, IoT and blockchain for sustainable, measurable impact · Govern digital technologies responsibly at enterprise and policy level · Integrate sustainability into core digital transformation decisions · Balance innovation, risk and long-term value creation With robust, ready-to-use models and real-world examples, Digital Sustainability equips senior decision-makers to lead confidently through disruption and deliver transformation that endures. Themes include: digital sustainability, organizational resilience, responsible technology, AI governance, sustainable transformation, long-term value creation

Designing Resilient Digital Systems

Digital Sustainability

Conflict is inevitable in today's business environment, but it can be managed constructively. This book offers a comprehensive exploration of the fundamental mechanics of negotiation and mediation, equipping readers with the tools to navigate and resolve conflict effectively.Blending theory with practical applications, Essentials of Business Conflict Resolution demonstrates how successful organizations address internal and external conflicts to encourage growth, collaboration and resilience. Adopting a problem-solving approach, the book explores the behaviors and skills essential for conflict resolution, including communication, decisiveness, and active listening. It examines how organizational structures influence conflict management and highlights strategies to streamline resolution processes, prevent crises, and create positive cultural change. Readers will gain insights into the stages of leadership, the role of peer review committees, and the critical functions of crisis managers and ombudspersons. Key features include: ¿ clear and accessible explanations of negotiation, mediation, and conflict resolution techniques, designed for readers with no prior knowledge. ¿ real-world business examples that bring theoretical concepts to life, offering practical applications for students and professionals alike. ¿ interactive exercises and group discussions in the appendix, encouraging readers to engage deeply with the material and apply it to real-world scenarios.Whether preparing for a career in leadership or seeking to enhance team effectiveness, Essentials of Business Conflict Resolution teaches readers to recognize the root causes of conflict, apply constructive communication strategies, and develop actionable plans to address workplace challenges.

Proficiency, Management and Structure for Organizational Leadership

Essentials of Business Conflict Resolution

Grounded in the experience of top leaders and informed by research, Adaptive Crisis Strategy explains why crisis strategies fail, and how adaptive organizations build resilience through sharper sensemaking, faster learning, and coordinated decision-making. This book provides a practical framework for anticipating shocks, adapting in real time, and strengthening crisis readiness across the organization. It combines rigorous analysis with hard-won leadership insight to offer a clear guide for navigating uncertainty, pressure and change. Rick Aalbers, Killian McCarthy, and Arjan Groen are recognized authorities in business research and practice. Their work has appeared in MIT Sloan Management Review and Harvard Business Review, among other leading outlets. It explores crisis, resilience, strategic change, and leadership under pressure.

Thriving Under Pressure

Adaptive Crisis Strategy

Chaos Method

Weitere Titel zum Thema