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Kampouris N: Calm Under Crisis

Calm Under Crisis

Leading People, Buildings, and Pressure

The Business of Public Relations is a comprehensive study of public relations as a strategic and socially responsible management discipline. It combines theoretical foundations, strategic planning models and practical tools to foster high-quality relationships and enhance corporate reputation.The book provides readers with a structured and accessible approach to mastering public relations, integrating theoretical insights with practical applications. It introduces a new strategic planning model (SMOPR) that guides readers through the phases of analysis, planning, implementation, and evaluation. Chapter recap questions and detailed checklists reinforce understanding and enable students and professionals to apply key concepts effectively in real-world contexts. It's clear and accessible language, combined with rigorous academic standards, makes it an invaluable resource for bridging the gap between academic knowledge and professional practice.Written primarily for undergraduate students, this textbook is also suitable for postgraduate courses and for practitioners in public relations and corporate communication.

Practical Strategies for Modern Communication

The Business of Public Relations

A science-based, practical blueprint for cultivating a life - at work and at home - full of a sense of belonging, joy and vitality, from the New York Times bestselling author of The Culture Code<ul><li>How do we set about finding greater fulfilment in our lives?</li><li>How do we achieve a sense of well-being?</li><li>How do we foster relationships that will add depth and meaning to our existence?</li><li>How, in other words, do we go from living to flourishing?</li></ul>In his new book, bestselling author Daniel Coyle trains his expert eye on the people who have demonstrated exceptional powers of dynamism and connectivity, and teases out their secrets.<ul><li>The Chilean miners who withstood being trapped deep underground for 33 days by establishing rituals of belonging and purpose.</li><li>The Dutch community that sparked urban renewal through a smart system of self-organisation.</li><li>The delicatessen in Michigan that has grown into a multi-million dollar enterprise, not by writing business plans but by shaping attentional space - focussing on how people show up, listen and engage.</li></ul>From such remarkable stories of individual and group achievement, Coyle distils the core dynamics that make them possible - and, in the process, shows how small, deliberate shifts in how we think and interact can create extraordinary impact.Whether you are seeking a deeper sense of personal contentment or aspiring to transform a team or community, Flourish is the indispensable guide to shaping the future you want.

The Transformative Power of Creating Community

Flourish

For senior leaders whose strong record no longer settles the question being asked about them. Former global C-suite executive and executive coach Azhar Syed explains why strong performance stops being enough for senior advancement—and what changes when it does. Senior leaders are often surprised when the qualities that built their careers no longer move them forward. They deliver strong results, develop deep expertise, make important contributions, and earn support from influential people, yet they still are not chosen for broader responsibility. Syed identifies 6 familiar metrics leaders use to make the case for advancement: <ul><li>Results: “Look What I Have Delivered”</li><li>Expertise: “Look What I Know”</li><li>Personal Contribution: “Look What I Do”</li><li>Judgment: “Look How Right I Am”</li><li>Sponsorship: “Look Who Backs Me”</li><li>Reputation: “Look How I Have Changed”</li></ul> Each metric reflects a real way of creating value. But none, by itself, fully answers the question senior decision-makers are trying to resolve: Can this leader be trusted with greater risk, broader consequences, and decisions that affect the whole organization? Syed explains why becoming indispensable can keep a leader tied to a current role, why being right does not establish judgment at a wider radius unless others can test and carry the decision, why a powerful sponsor cannot make an appointment defensible on the leader’s behalf, and why genuine change may go unnoticed by the people whose expectations matter. Readers will learn what broader responsibility asks of them, what their record currently establishes, what decision-makers may reasonably infer, and how to distinguish between a gap they can address and a barrier embedded in the organization. Clear and candid, this book helps senior leaders understand why their established evidence may no longer settle the next decision—and what their record needs to establish before others can confidently trust them with more.

For senior leaders whose strong record no longer settles the question being asked about them. Former global C-suite executive and executive coach Azhar Syed explains why strong performance stops being enough for senior advancement—and what changes when it does. Senior leaders are often surprised when the qualities that built their careers no longer move them forward. They deliver strong results, develop deep expertise, make important contributions, and earn support from influential people, yet they still are not chosen for broader responsibility. Syed identifies 6 familiar metrics leaders use to make the case for advancement: <ul><li>Results: “Look What I Have Delivered”</li><li>Expertise: “Look What I Know”</li><li>Personal Contribution: “Look What I Do”</li><li>Judgment: “Look How Right I Am”</li><li>Sponsorship: “Look Who Backs Me”</li><li>Reputation: “Look How I Have Changed”</li></ul> Each metric reflects a real way of creating value. But none, by itself, fully answers the question senior decision-makers are trying to resolve: Can this leader be trusted with greater risk, broader consequences, and decisions that affect the whole organization? Syed explains why becoming indispensable can keep a leader tied to a current role, why being right does not establish judgment at a wider radius unless others can test and carry the decision, why a powerful sponsor cannot make an appointment defensible on the leader’s behalf, and why genuine change may go unnoticed by the people whose expectations matter. Readers will learn what broader responsibility asks of them, what their record currently establishes, what decision-makers may reasonably infer, and how to distinguish between a gap they can address and a barrier embedded in the organization. Clear and candid, this book helps senior leaders understand why their established evidence may no longer settle the next decision—and what their record needs to establish before others can confidently trust them with more.

Why Your 6 Career-Building Metrics Won't Get You to the Top--and What Will

When Trusted with More

Understand the complexities involved in managing destinations, including the current challenges at the forefront of the tourism industry such as climate change, overtourism and crisis management.

A Practical Approach

Responsible Destination Management

What if the key to success in a world of constant change was never really grit, or persistence - but curiosity? The modern era asks us to optimise ourselves into corners and build lives that run predictably while we stall inside. And the very blueprint we've been handed for success - one of relentless specialization - is not only incomplete, but completely counterproductive to a fulfilling life.Fusing groundbreaking research, elite business insights, and thrilling studies of history's greatest polymaths, Harvard educator Dr. T. Alexander Puutio uncovers the simple truth behind resilient, fulfilling lives: they're built in loops, not ladders.From Leonardo da Vinci to Steve Jobs, the people who shape the future don't follow straight lines - they explore widely, quit strategically, and stay flexible enough to keep becoming someone new.In a world that breaks ladders as fast as you can climb them, the code of curiosity offers a powerful model for thriving in uncertainty. Exploiting a loop of exploration, feedback and reinvention, curiosity is a force that supercharges our brain's capacity to learn and innovate. Those who can harness the cycle unlock not just a serious strategic edge, but a better way to cultivate a meaningful life.A joyful book that speaks to the meaning vacuum of modern life, The Curiosity Code upends the traditional pillars of self-development. Instead, it offers a bold, practical blueprint for navigating change, reclaiming agency, and building a life that evolves as fast as the world around you.

The Hidden Advantage of Curiosity in a World of Constant Change

The Curiosity Code

A provocative exposé of how our attention, behavior, and desires have been co-opted by the “choice box”—a curated set of options that offer a false sense of agency while funneling us down pre-determined paths controlled by a select few Choice boxes are all around us, but chances are you’ve never noticed them. Every time you click on a recommended video, rate an Uber driver, run a Google search, or invest in your 401k, you may think you’re the one calling the shots—but in reality, you’re limited to making the choices that a corporation wants you to make. Today, structured decision-making governs our lives to such an extent that we hardly see it at all. But who designs these choices, and whose interests do they serve? In Choose Your Captivity, historian Eli Cook introduces readers to the choice architects who first built these boxes and trapped us inside—from the maze-building eugenicist who invented the multiple-choice test to the marketing gurus who sold off our supermarket shelves to a few ultra-processed food giants. In less than a generation, architects like these have transformed a handful of online platforms into the richest businesses in the world. And by determining our options, controlling our actions, and even shaping our identities, they have laid the groundwork&nbsp;for the winner-takes-all game of digital capitalism that dominates us today. In a society built around the promise of free choice and personal responsibility, Cook argues, these hidden architects might just have the greatest power of all. A propulsive and vivid history, Choose Your Captivity opens readers’ eyes to the immense power of the choice box—and how to escape it.

A provocative exposé of how our attention, behavior, and desires have been co-opted by the “choice box”—a curated set of options that offer a false sense of agency while funneling us down pre-determined paths controlled by a select few Choice boxes are all around us, but chances are you’ve never noticed them. Every time you click on a recommended video, rate an Uber driver, run a Google search, or invest in your 401k, you may think you’re the one calling the shots—but in reality, you’re limited to making the choices that a corporation wants you to make. Today, structured decision-making governs our lives to such an extent that we hardly see it at all. But who designs these choices, and whose interests do they serve? In Choose Your Own Captivity, historian Eli Cook introduces readers to the choice architects who first built these boxes and trapped us inside—from the maze-building eugenicist who invented the multiple-choice test to the marketing gurus who sold off our supermarket shelves to a few ultra-processed food giants. In less than a generation, architects like these have transformed a handful of online platforms into the richest businesses in the world. And by determining our options, controlling our actions, and even shaping our identities, they have laid the groundwork&nbsp;for the winner-takes-all game of digital capitalism that dominates us today. In a society built around the promise of free choice and personal responsibility, Cook argues, these hidden architects might just have the greatest power of all. A propulsive and vivid history, Choose Your Own Captivity opens readers’ eyes to the immense power of the choice box—and how to escape it.

How Corporations Built Our Choices and Sold Our Freedom

Choose Your Captivity

Nicole will show you how to have a kid financially, how to raise that kid, and how to manage your newfound promotion to Mom status without going broke or insane.

The Guide to Generational Wealth

Rich Mom

An open invitation to changemakers, educators, conscious consumers, and anyone interested in the creative economy to lean into this grassroots global community and help drive systems change. We live in an age where every convenience is a finger tap away, but historically marginalized communities and ecosystems are paying the price of unconscious consumption. Our current economic practices contribute to environmental damage, social injustice, and declining public trust. The solution, argues Stacey Edgar, social entrepreneur and executive director of the International Folk Art Market, is the artisan economy. In contrast to the profit-at-all-costs model of the mainstream economy, the artisan approach to production and consumption encourages creativity, preserves culture, and cultivates connection. In Artisan Economics, Edgar proposes a shift toward this artisan-centric model that prioritizes creativity, dignity, and community. Drawing on stories and research from around the world, she outlines eight core principles of the artisan economy—purpose, creativity, dignity, resistance, community, value, sustainability, and shared prosperity. She also shares a framework, called the Taproot Model of Systems Change, on which to enact these principles by restoring a vision of the economy as a living system. Ultimately, Edgar proposes, the artisan economy is a way to reconnect consumers with makers, foster sustainable growth, and create a more equitable and human-focused global economy. To create true connections across our global economy, we need a dramatic overhaul of what it means to work and what it means to consume.

Eight Principles to Craft a More Conscious, Collaborative, and Connected Future

Artisan Economics

Gute Führung ist kein Zufallsprodukt. Sie ist Handwerk. Und Handwerk kann man lernen. 
 Dieses Buch handelt von Führung. Aber eigentlich handelt es von uns allen: im Büro, zuhause, im Supermarkt, im Straßenverkehr. Kein Arschloch zu sein ist eine Lebenseinstellung. Und gleich mal zur Einordnung: Niemand ist ein Arschloch. Man kann sich aber wie eines verhalten. Das ist gleich zu Beginn ein wichtiger Unterschied: Wäre man ein Arschloch, dann wäre das nicht veränderbar. Verhält man sich wie eines, dann kann man sich auch anders verhalten. Und genau darum soll es hier gehen.

 
 Erzählt wird eine Geschichte. Im Mittelpunkt steht Bernd, eine engagierte Führungskraft, bei der es trotzdem knirscht. Mit einem Coach an seiner Seite lernt er Schritt für Schritt, was gute Führung ausmacht. Mit Rückschlägen, Aha-Momenten und einem Happy End. Unterwegs sammelt er viele Werkzeuge, die sich am nächsten Arbeitstag anwenden lassen. Für alle, die führen. Und für alle, die es bald tun werden.

 'Kein klassisches Fachbuch, sondern ein Roman, der eigentlich ein Fachbuch ist. Ich war wirklich in der Story drin und neugierig, wie es weitergeht.' 
 Dr. Markus Ebner, Begründer des PERMA-Lead-Modells

 
 Fundament des Buches ist Positive Leadership, genauer gesagt der PERMA-Lead-Ansatz, ein wissenschaftlich fundiertes Führungsmodell auf Basis der Positiven Psychologie. Die fünf Hebel dahinter

 <ul><li>positive Emotionen ermöglichen (Positive Emotions),</li><li>individuelles Engagement fördern (Engagement),</li><li>tragfähige Beziehungen schaffen (Relationships),</li><li>Sinn in der Arbeit vermitteln (Meaning) und</li><li>Erfolge sichtbar machen (Accomplishment)</li></ul>
 lernt man beim Lesen kennen. So wie Bernd: einen nach dem anderen.

 Über den Autor 
 Dr. Bernd Bürger ist Polizeidirektor, Forscher und einer der wenigen Menschen, die wissen, wie es sich anfühlt, beim G20-Gipfel in Hamburg mit über 150 Spezialkräften im Steinhagel für Menschen und Entscheidungen verantwortlich zu sein - und später eine Studie über Wohlbefinden am Arbeitsplatz zu schreiben.

 
 Als zertifizierter Advanced PERMA-Lead® Consultant trainiert Bernd Führungskräfte in Deutschland, der Schweiz, den Niederlanden, in Großbritannien und in den USA. An der Polizeiakademie der Niederlande leitet er ein Modul im Masterstudiengang für angehende Führungskräfte. Seit 2020 ist er Fachbereichsleiter Führung und Einsatz beim Fortbildungsinstitut der Bayerischen Polizei.

Führen mit Haltung, Herz und Humor. Positive Leadership in der Praxis

Sei einfach kein Arschloch

Visionary marketing insider, Christian Muche, Founder of the annual Possible conference, has built his career by turning bold ideas into transformative platforms that shape industries and inspire global audiences. In The Future Possible, Christian shares the latest groundbreaking innovation at the intersection of marketing and technology so that businesses of all types can learn what is needed to succeed over the coming decades.The key themes include: <ul><li>Trust as the primary currency (earned, measured, defended).</li><li>Moments as the flywheel that turns attention into adoption.</li><li>Networks as the distribution logic for ideas, products, and reputation.</li></ul>This is the playbook to building trust-first brands that travel across markets and media. Chapters include executive frameworks that leaders can apply immediately, and a clear way to lead through AI acceleration, cultural volatility, and the post-attention economy without whiplash.

The platform-backed blueprint for building the next generation of market-leading brands.

Leadership, Human Connection, and Creating What Comes Next

The Future Possible

Burnout can’t be solved with just perks or stress-reduction workshops. It's solved by changing how leaders engage their teams—a practical shift that requires no new resources. Grounded in peer-reviewed research, Relational Energy shows leaders how small changes in everyday workplace conversations can spark energy, revive exhausted teams, and build workplaces where people thrive. Every leader is dealing with burnout and looking for something they can actually do tomorrow morning, and this is it. In this book, leadership scholar Amy Young, with Kim Cameron, reveals how everyday communication creates relational energy, the powerful force that fuels engagement, creativity, resilience, health and well-being, and performance across teams. Drawing on interviews with energizing leaders and weaving in supporting peer-reviewed research, Young unlocks the secrets to thriving amid uncertainty and disruption due to AI automation, fragile labor markets, cultural divisiveness, and relentless workplace demands. Through vivid real-world examples, you'll discover how energizing leaders sustain their own vitality while lifting their teams at the same time, simply by rethinking how they approach everyday conversations. You'll learn how to turn those ordinary interactions into extraordinary ones, providing a practical, no-cost antidote to workplace stress and burnout. In this book, you will learn <ul><li>how relational energy promotes workplace well-being and performance, creating the foundation for sustainable organizational success;</li><li>strategies energizing leaders use to maintain their own energy levels while navigating the same modern workplace pressures that impact their teams;</li><li>how to have workplace conversations that generate healthy perceptions of challenge and stress and reduce burnout while building resilience and team solidarity;</li><li>specific language choices (wording, pronoun selection, questions, and declarative statements) that empower employees, elevate teams, and drive productivity; and</li><li>how to acknowledge hard realities while building genuine hope and resilience, avoiding toxic positivity that saps energy.</li></ul> Practical, research driven, and immediately applicable, Relational Energy shows leaders how small changes in language can create extraordinary impact, recharging people, teams, and entire organizations.

Burnout isn’t solved with perks—it’s solved with communication. Grounded in peer-reviewed research, Relational Energy shows leaders how to use everyday language to spark energy, revive exhausted teams, and build workplaces where people thrive. Every leader is dealing with burnout and looking for something they can actually do tomorrow morning, and this is it. In this book, leadership scholars Amy Young and Kim Cameron reveal how everyday communication creates relational energy, the powerful force that fuels engagement, creativity, resilience, health and well-being, and performance across teams. Drawing on research from positive psychology and decades of work with leaders and organizations, the authors show how simple shifts in communication can transform workplaces from drained and disconnected to energized and thriving. The best part is, these changes have big impact but come with no cost. In this book, leaders learn how to <ul><li>use the language of belonging to help employees feel valued, respected, and connected;</li><li>turn everyday conversations into sources of relational energy that boost motivation and performance;</li><li>build trust through respectful dialogue, listening, and authentic presence;</li><li>navigate difficult conversations without draining morale or relationships;</li><li>create positive team interactions that spread energy across organizations; and</li><li>replace burnout cultures with communication practices that spark engagement and well-being.</li></ul> Practical, research-driven, and immediately applicable, Relational Energy shows leaders how small changes in language can create extraordinary impact, recharging people, teams, and entire organizations.

How to Beat Burnout and Ignite Your Team

Relational Energy

Calm Under Crisis

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