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Catalogue complet

Briem: Beyond Steel

Beyond Steel

Pittsburgh and the Economics of Transformation

Four Principles to Guide Crucial Corporate Decisions

Strategy for Creating Long-Term Value

Build a Future-Ready Organization Where Every Employee Can Succeed
Succession planning, while often talked about, remains one of the least successfully implemented leadership practices in an organization’s toolkit. Too often, organizations rely on outdated methods like “successor spotting,” grooming, secret conversations behind closed doors, or focusing only on a select group of “high potentials.” These approaches create bias, limit opportunity, and fail to prepare organizations for the realities of today’s fast-changing workforce. Succession Planning Reimagined introduces developmental succession planning, a modern, inclusive strategy that empowers every employee to grow and contribute to future success.
Through research-based insights and practical tools, you’ll learn how to transform succession planning from a static, murky process into a dynamic, people-centered strategy. You’ll discover the “secret sauce” for success: engaging employees, connecting development to organizational goals, and supporting growth at every stage. Each chapter provides clear steps for:
<ul>
<li>Assessing future needs</li>
<li>Building top-level and next-level plans</li>
<li>Creating measurable progress through continuous refinement</li>
</ul>
Whether you’re an HR leader, OD consultant, L&amp;D professional, or talent strategist, this book equips you to build authentic leadership pipelines that foster equity, readiness, and resilience. By embracing a proactive, developmental approach, you’ll prepare your organization for what’s next while creating a culture in which every employee feels valued and prepared for the future.
If you’re ready to move beyond outdated models and design a succession strategy that works for today’s workforce, this guide will show you how to make it happen.

Building Future Readiness at All Levels

Succession Planning Reimagined

From Modern Marketer to Executive Leader

A Guide to the Project Management Body of Knowledge (Pmbok(r) Guide) -- Eighth Edition and the Standard for Project Management (English) (Spiral-Bound)

Managing and Leading for Social Justice

The Routledge Human Development and Capability Debates

This book provides readers with an accessible global introduction to how the capability approach to human development can be used in the field of education. Written by a seasoned expert in the field, this book will be of interest to students and researchers, as well as to practitioners, NGOs, and charities working in education and development.

This book provides readers with an accessible global introduction to how the capability approach to human development can be used in the field of education. Written by a seasoned expert in the field, this book will be of interest to students and researchers, as well as to practitioners, NGOs, and charities working in education and development.

Education, Human Development and the Capability Approach

The proven way to respond to high-conflict healthcare situations—without making them worse. BIFF for Healthcare delivers a practical, evidence-based approach to one of the most pressing challenges in modern healthcare: managing emotionally charged, high-conflict communication without escalating risk, burnout, or complaints.Adapted from Bill Eddy’s internationally recognized BIFF Response®&nbsp;Method (Brief, Informative, Friendly, Firm), this book translates a proven conflict-communication framework into real-world healthcare settings. Readers learn how to respond effectively to demanding patients, distressed families, high-conflict colleagues, and disruptive physicians—while maintaining professionalism, boundaries, and patient safety.Designed for time-pressured clinical environments, BIFF techniques can be learned quickly and applied in minutes during daily practice, including emails, documentation, and face-to-face interactions. The approach reduces escalation, strengthens trust, and supports clearer communication under stress—key factors in improving patient experience and protecting staff well-being.Written for a broad professional audience, BIFF for Healthcare is relevant to physicians, nurses, administrators, HR professionals, risk managers, and patient-relations teams. As the fifth volume in the established BIFF Conflict Communication Series, it builds on a model already adopted by organizations worldwide.Ideal for onboarding, continuing education, and professional development programs, this book offers healthcare organizations a practical tool for safer communication, stronger teams, and more resilient care delivery.

Biff for Healthcare

The first comprehensive history of commercial fishing and fishing settlements along Minnesota's North Shore shares new conclusions regarding the fishery from 1650 to the present day.North of Duluth, off of Highway 61, picturesque old fishing structures hint at the era when commercial fishing was the prime pursuit of families in a string of villages and towns that includes Knife River, Tofte, Hovland, and many more. A history of this industry--netting trout, herring, whitefish, and smelt for sale in local communities and beyond--begins with Indigenous fishers who traded and sold their catch to the fur companies, and includes later arrivals hailing from Nordic fishing traditions. Michael Risku offers a full picture of this way of life: the geography of the lakeshore that determined where boats could land, the types of fish that thrived in Lake Superior's waters, the earliest foot trails between Fond du Lac and Grand Portage, the steamboats that served settlements before construction of the road. Risku details assorted watercraft and nets and hooklines, describes the dangers of being out on the lake in all weather, and explores the challenges of getting fish to market. He also prods the fishery's collapse, exploring overfishing, other extractive industries (logging and mining), and invasive species. Drawing on oral histories, newspaper accounts, and years of research, Following the Fish highlights the heroism and determination behind the North Shore's rich, vibrant, and unique fishing culture.

A History of Commercial Fishing Along Minnesota's North Shore

Following the Fish

The Book of Real-World Negotiations offers a practical, case-based approach to mastering negotiation by drawing on real-life examples from business, government, and everyday life. Unlike books that rely on theory or hypothetical scenarios, it showcases what's truly possible through preparation, strategy, persistence, and creativity. By immersing readers in real negotiations, it helps build the knowledge and confidence needed to avoid poor deals and unlock greater value. Ideal for students, instructors, and professionals alike, this book delivers critical insights into the art of negotiation, with cases organized into domestic, international, governmental, and daily life contexts.

NEGOCIAR TRAS EL NO

There are many ideas about how the world should change to improve the lot of large portions of the population and many individuals, groups and organisations who are trying to put those ideas into practice. Development: The Basics is an absorbing introduction to those policies, practices and players in human development and addresses key questions including: Is development simply about alleviating poverty? Do development ideas work best at the global or local level? How can we achieve the goal of sustainable development? Do the outcomes always match the intentions?Featuring examples drawn from around the world, a glossary, timelines and suggestions for further reading this book is the ideal starting point for those new to the study of development.

There are many ideas about how the world should change to improve the lot of large portions of the population and many individuals, groups and organisations who are trying to put those ideas into practice. Development: The Basics is an absorbing introduction to those policies, practices and players in human development and addresses key questions including:<ul> <li>Is development simply about alleviating poverty?</li> <li>Do development ideas work best at the global or local level?</li> <li>How can we achieve the goal of sustainable development?</li> <li>Do the outcomes always match the intentions?</li> </ul>Featuring examples drawn from around the world, a glossary, timelines and suggestions for further reading this book is the ideal starting point for those new to the study of development.

Development: The Basics

Ransom's Land! is a previously unpublished work that unites John Crowe Ransom's poetic sensibilities with his argument for an agrarian economy as an alternative to capitalism.

The Case for an Agrarian Economy

Land!

Turn Hospitality Into Your Business's SuperpowerIn The Hospitality Advantage, Bruce Craul shows you how genuine hospitality is more than just a "nice to have"--it's a game-changing business strategy. Drawing on over four decades of experience in the hospitality industry, Craul reveals how treating customers and employees like guests can skyrocket loyalty, improve employee satisfaction, and ultimately drive business growth.This isn't about customer service--it's about creating a culture where people feel truly valued. Whether you lead a small startup or a multi-national brand, you'll learn how to make every interaction count, from first impressions to long-term relationships. Craul provides real-world examples and proven strategies that anyone can implement, regardless of industry, to build a business that stands out.You'll discover how to: <ul> <li>Build a culture of hospitality that drives customer retention</li> <li>Turn your team into passionate brand ambassadors</li> <li>Create unforgettable experiences that keep customers coming back</li> <li>Measure the ROI of hospitality to prove its impact on your bottom line</li> </ul>If you're tired of blending in with the competition and ready to make a lasting impression, The Hospitality Advantage shows you exactly how to create a welcoming environment that delivers real results.

Embracing the Competitive Power of Exceptional Hospitality in Every Industry

The Hospitality Advantage

Beyond Steel

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