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Marshall D: Accounting: What the Numbers
Mean: 2027 Release

Accounting: What the Numbers Mean: 2027 Release

Human Exceptionality: School, Community, and Family

Don't let harassment and discrimination claims disrupt your workplace. Discrimination and harassment can poison the work environment, undermine employee morale, and lead to costly investigations and lawsuits. Employers seeking to employ a diverse workforce must stay current on discrimination and harassment laws. It's more important than ever to take steps to prevent harassment and discrimination, as well as appropriately respond when incidents do happen. The Essential Guide to Handling Workplace Harassment &amp; Discrimination is a resource every human resources manager, small business owner, or other general manager or supervisor should have. This book explains workplace harassment and discrimination, how it can be prevented, and how employers can comply with their legal obligations when responding to employee complaints. It describes the laws and court decisions establishing the legal requirements to prevent and address discrimination and harassment, providing examples and answering frequently asked questions. Armed with the information and strategies in this book, you can protect your company and employees from illegal harassment and discrimination. You'll learn how to: <ul> <li>develop policies prohibiting harassment and discrimination</li> <li>train employees and supervisors</li> <li>answer sensitive questions from employees</li> <li>handle employee complaints and investigate claims thoroughly</li> <li>document your company's response</li> <li>take action against wrongdoers</li> <li>prevent illegal retaliation, and</li> <li>respond to agency complaints, investigations, and lawsuits.</li> </ul> The Essential Guide to Handling Workplace Harassment &amp; Discrimination can help businesses of all sizes deal with the sensitive and difficult issues that arise with workplace harassment and discrimination.

The Essential Guide to Handling Workplace Harassment & Discrimination

In 2007, as the first iPhone launched, I was a young retail leader on the front lines of what would become one of the most transformative technological revolutions in history. Customers waited for hours to secure their new device only to return days later furious that networks had failed under unprecedented demand. Inside stores, no answers were quick or easy. There was pressure, confusion, and a leadership playbook that no longer seemed to work. It was an inflection point not just for technology, but for leadership. The Hope Advantage begins in this moment and expands to confront the reality every leader now faces. No longer is change episodic; it is constant, exponential, and it impacts every area of life. The conditions once described as volatile, uncertain, complex and ambiguous are no longer exceptions to the rule; they are the operating environment. But the change itself is not the problem. We've lost the belief in our ability to shape what comes next. When you believe a better future is possible, that you have the power to help create it, and that you don't need a perfect plan to start, this is hope--a practical leadership framework built on the three interconnected disciplines of Direction, Ownership, and Movement. Blending behavioral science, leadership philosophy, and lived executive experience, The Hope Advantage introduces a distinct and timely thesis that belief, not strategy, is the primary hurdle to change. It offers leaders not just a new way to think, but a practical framework immediately applicable to the transformations they're already implementing.

How Leaders Build Belief That Makes Change Possible

The Hope Advantage

In 1977, The Economist coined the term "Dutch disease" to describe the damage to the real economy when wealth derives from resource exports rather than productive work. On April 1, 1978, the Second Amendment to the IMF's Articles of Agreement came into force, ending gold's monetary role within the IMF system and consolidating the transition to pure fiat money. With "money" no longer backed by anything real, the alchemists' dream of a "Philosopher's Stone"--the ability to create seemingly limitless wealth out of nothing--appeared to have been realized. But while real wealth produced by human labor is finite, fiat money creation is not subject to the same physical constraint. The result was a new and far more powerful variant of Dutch disease: the Philosopher's Stone Disease. The Money Powers' financialization of economies and imposition of neoliberalism increasingly privileged finance over production. Over the next four decades, the consequences extended beyond economics, eroding the cultural and civilizational heritage and traditions of large swaths of the global population. The socioeconomic impact of this pure fiat-money regime, globally and within the United States, has been an across-the-board deterioration, while its benefits accrued overwhelmingly to less than 0.01 percent of the population. Yet creating money cannot create the real goods it commands. The system therefore depends upon a steady external supply of real goods and the recycling of part of the resulting surpluses into U.S. financial assets. Energy revenues from West Asia have been key to sustaining it. A resurgent Iran thus posed an existential threat to the UK-established and U.S.-dominated oil order. Sanctions, assassinations, proxy wars, color revolutions, terrorist attacks and mass psychological manipulation followed, but failed to achieve their objective. If Iran emerges victorious from the war launched against it in 2026 and breaks U.S. control over the oil-rich Levant, the petrodollar recycling system will suffer a massive blow, accelerating withdrawal from U.S. Treasuries. The dilemma is stark: financial dominance ultimately requires real power to enforce it, while the Philosopher's Stone Disease has hollowed out the productive and military foundations of that power. Why the West Can't Recover: The Philosopher's Stone Disease explains why there may be no way back.

The Philosopoher's Stone Disease

Why the West Can't Recover

Navigating Ambiguity to Create L&amp;D Solutions
Being a learning designer means solving problems without a playbook. Sometimes you’re handed a vague request. Other times, you notice a performance gap, a broken workflow, or a missed opportunity and feel driven to create something new. But what if you’re not sure how to start, what to build, or whether it will even work?
Getting Unstuck in Learning Design is your practical guide for those gray areas where many learning designers stall. You will learn to navigate ambiguity and shift priorities seamlessly in your day-to-day learning design work. Expert learning experience designer Melissa Milloway leads you through how to:
<ul><li>Find your spark and turn it into momentum.</li>
<li>Identify the right problem.</li>
<li>Determine where to focus your time and energy.</li>
<li>Use iterative design to test ideas, build credibility, and earn buy-in over time.</li>
</ul>
Whether you’re stuck on a specific project, stuck in routines that no longer serve you, or stuck wondering how to grow in your role, Milloway offers methods to create clarity and momentum. This book will help you think and act like a designer—more curious, adaptive, and willing to move forward before all the details are clear.

How to Create Clarity and Move Work Forward

Getting Unstuck in Learning Design

"SELL," 8th Edition helps you build the professional selling skills valued in today's marketplace. Updated and streamlined content covers the latest sales concepts, industry practices, and technologies, including the role of artificial intelligence in the selling process. Learn how to build customer relationships through storytelling, customer engagement, customer experience strategies, ethical decision-making, and virtual selling techniques. Real-world case studies, role-play activities, and end-of-chapter case studies help you apply key concepts to real-world sales challenges. Cengage's learning platform, MindTap, supports your learning experience by providing you with instant access to course content, quizzes, homework, study tools, and more.

Sell

Organizations rise and fall not on talent, but on systems. In an ever-accelerating world, most people try to cope with stressful situations by working harder, reacting faster, or hoping for the best. But what you need when you're feeling overwhelmed isn't a white-knuckle effort; it's a better system.Built Bulletproof offers a universal preparation framework for handling whatever situation life might throw at you. Field-tested by Raytown, MO Chief of Police Robert J. Kuehl with over a forty-year law enforcement and leadership career, currently serving as a Chief of Police, this paradigm has been proven at the command level in crisis situations, the corporate environment, the military and everyday life. It will transform your approach to risk, decision-making, and accountability to move you out of chaos and into clarity.You'll learn to separate the truly important from the merely urgent, to build processes that won't buckle under pressure, and to create a continuity of operations for yourself, your family, your team, and your organization. This isn't a theory--it's a system practical in any situation from leading a city through crisis to teaching a teenager to drive. Built Bulletproof is your roadmap to calm, confident leadership, professionally and personally, teaching you how to: - find focus in complex situations - make better decisions under pressure - structure accountability without building a culture of fear - replace high-pressure drilling with low-stakes practice.If you're responsible for people, resources, or outcomes in government, public safety, business, education, or the military, read Built Bulletproof to prepare for times when effective leadership matters most.

Strategies for Calm, Clarity, and Control in Decision-Making

Built Bulletproof

Your Playbook for Designing a Winning Workplace Culture
Most organizations are losing the talent engagement game, and many don’t even know they’re playing it. Gallup’s 2026 State of the Global Workplace shows that only 1 in 5 employees are engaged at work. Game of Engagement offers a fresh solution to what leaders consistently identify as a critical challenge: how to create a workplace culture that sustains employee commitment, energy, motivation, and performance over the long term. Blair Bloomston’s unexpected solution is designing your workplace culture so that everyone wins.
Bloomston’s strategic LIFT Framework is a practical approach to developing a workplace culture in which employee engagement thrives. Inspired by principles of game design, the framework helps leaders intentionally shape four key elements that influence how people think, feel, connect, and contribute at work:
<ul>
<li>Language defines what your culture stands for and whether people believe it.</li>
<li>Influence shapes what work feels like, from outer incentives to inner motivation.</li>
<li>Fellowship determines whether people see each other as teammates or opponents.</li>
<li>Traction takes repeatable actions and transforms them from simple engagement into lasting results.</li>
</ul>
Bloomston draws on vivid, high-stakes stories from her work with world-class sports teams, government organizations, the military, and elite global corporations, demonstrating how the game of engagement plays out in every type of workplace to drive motivation, buy-in, and results.
Your workplace culture already operates like a game of engagement. Become the leader who designs a game people want to play to win.

How Leaders Can Create a Winning Culture at Work

Game of Engagement

How Workers and Their Union Won Against a Billionaire

The Cablevision War

See how marketing shapes the brands, products, and experiences you encounter every day. Pride and Ferrell's "Marketing," 22nd Edition helps you build real-world marketing skills through engaging examples, current trends, and hands-on activities. Explore topics such as AI, digital and global marketing, social media, and sustainability while learning how businesses connect with customers and solve marketplace challenges. Interactive cases, career-focused features, and Marketing Plan in Action activities help you apply what you learn and develop the critical-thinking, communication, and problem-solving skills employers value. With Cengage's learning platform, MindTap, you'll benefit from guided AI-powered support, interactive learning tools, video-based assignments, and real-time feedback -- making it easier to understand concepts, stay engaged, and prepare for success in your coursework and future career.

Marketing

Don't just design training. Design behavior change that lasts.

Your training program got good evaluations, and learners left feeling satisfied. But within weeks you discover that none of their behavior changed, and managers are asking why. Your training seemed to work in the moment, but performance outcomes aren’t where you want them to be.

With a practical, ADDIE-inspired approach, Designing Training That Sticks tackles a persistent gap most facilitators and instructional designers face every day—the gap between training and real-world performance outcomes. Author Michael L. Dorsey guides instructional designers through his Afterburn Framework—aligning learning objectives, delivery methods, and reinforcement strategies to achieve real, measurable outcomes. Real-world case studies demonstrate how to make his innovative framework actionable.

Dorsey shows you how to:
<ul>
<li>Use reinforcement tools such as job aids, indexed videos, and microlearning.</li>
<li>Build accountability structures such as learning partners and manager check-ins.</li>
<li>Choose intentional environmental design that actively supports key behaviors.</li>
<li>Engage highly motivated supervisors who care about sustained behavior change.</li>
</ul>

Your organization isn’t necessarily failing at training. But it’s probably failing to design training with the future in mind. If you’re ready to do something about that, Designing Training That Sticks is the place to start.

Turn Learning Into Lasting Performance

Designing Training That Sticks

Every year, American organizations spend $365 billion on workplace conflict. Most of it is completely preventable. The typical organization treats conflict like a building fire — wait until something's burning, then scramble to put it out. The result is lost productivity, damaged relationships, legal exposure, leadership burnout, and a revolving door of talent that never seems to stop spinning.There's a better way.In Conflict-Ready, the experts at the High Conflict Institute — who have trained thousands of leaders across corporations, small businesses, government agencies, and nonprofits — reveal why reactive conflict management is a losing game, and what it looks like to build an organization that's prepared before the first spark flies.This isn't about eliminating conflict. It's about baking a smarter, more proactive approach directly into your culture, your systems, and your leadership — so that when high conflict personalities, charged situations, and difficult dynamics inevitably show up, your organization knows exactly what to do.You'll learn how to recognize the patterns that escalate conflict before they explode, develop the organizational habits and structures that defuse tension early, equip your managers and HR teams with the skills of the most conflict-competent leaders, and shift your entire organization from firefighting mode to conflict-ready.The organizations winning today aren't the ones that avoid conflict. They're the ones that are ready for it.

Prevent Costly Conflict. Reduce Risk. Protect the Bottom Line

Conflict-Ready

Accounting: What the Numbers Mean: 2027 Release

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