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Hardman M: Human Exceptionality: School,
Community, and Family

Human Exceptionality: School, Community, and Family

How Difference Becomes a Source of Strength in Leadership

Pressure and Possibility

How to Navigate the Expanding Intersection of Change and Emotion

Change Enthusiasm Volume Two

Half your newsfeed says you're hopelessly behind on AI. The other half says it's a sham. Both are engineered to make you click - and both lead to the same place: paralysis. Because what passes for AI expertise right now is mostly a temporary information advantage masquerading as expertise. *Fair Game* is the way out. Rob Collie knows that paralysis firsthand. As CEO of a data consulting firm, he watched AI threaten to upend the very business he'd spent a decade building. When fear finally drove him to dig in, what he discovered was unexpected: AI success isn't really about AI. It's about data - and the software around it. Problems he's been solving for thirty years. This book is the distillation of what Collie and his team learned building real AI solutions for real businesses - not theorizing from a stage. *Fair Game* walks you through how AI systems actually work, not at the PhD level, and not at the hand-wavy keynote level, but at the Goldilocks level where real decisions get made. You'll learn: - A five-part recipe for AI success you can apply to any project - Why successful AI is always custom AI - and why "custom" is less scary than it sounds - How to evaluate any AI proposal, hire the right team, and know when you're being sold snake oil You'll understand everything from how LLMs actually work to why your proprietary business knowledge is the one thing AI can't get on its own - all without jargon and using analogies you'll actually remember. Each chapter ends with a practical cheatsheet you can bring to your next meeting. By the time you've finished, the five-part recipe won't feel like a framework. It'll feel like common sense. You don't need to become an engineer. You need to become an architect - someone who knows what to build, what to demand, and what to call BS on. Because AI isn't out of reach. It's fair game.

Customizing AI to Your Business Is Easier Than You Think

Fair Game

This book summarizes the 'rules of the service game' and presents the distilled lessons from three leaders' decades-long experience in consulting, teaching, and research on service, summarizing the 'rules of the game' they have learned. In particular, the authors emphasize that people (customers, employees, and managers) remain a prominent key to success in service, regardless of the level and extent of technology, robotics, and artificial intelligence (AI) involved.Embracing the social psychology of the various stakeholders and the settings in which they interact is critical for the long-term health of service organizations because this is what can yield sustainable competitive advantage. To be effective, service leaders need to understand the complexities of people so that they can create and support appropriate psycho-social contexts in their organizations.This book draws on the interrelated disciplines of social psychology, organizational behavior, and organizational psychology to distill fundamental principles that help inform the effective management of people and their organizational contexts. This book summarizes the most important 'rules of the game' on how to build effective service organizations for people to innovate, design, and co-create value.Rules of the Service Game provides a sharp and concise summary of how to manage a service organization by three thought leaders in this field. It reveals how people are central to the development of services whether those are delivered via technology, personally, or -- more likely -- a combination of these. This book deals with the organizational and contextual issues that produce the service quality marketing promotes. A central focus of the book is talent management -- how to attract, retain, and manage the talent necessary for creating and implementing the wide range of service delivery systems that will be required in the future.

Rules of the Service Game: What Service Leaders Need to Know

In a world that worships disruption, the most revolutionary thing you can do is hold steady. For more than a decade, Whitney Johnson preached the gospel of disruption. She co-founded the Disruptive Innovation Fund with Clayton Christensen. Disruption is in her company's name. But over time, a pattern emerged: The leaders and organizations coming to her didn't need more disruption. They needed stability, the very thing our culture has trained us to overlook. Drawing on original research with over 300 professionals across industries, Johnson reveals a striking finding: 96 percent of employees want more stability or a balanced approach to change, yet they experience disruption at nearly twice the rate their managers perceive. The result? Burnout, turnover, and organizations that exhaust themselves with motion that never becomes progress. Meanwhile, research shows companies with stable foundations deliver 80 percent higher shareholder returns over a decade than their peers. Johnson's Steady will show you how to build stability within organizations, how to identify and champion the people doing the invisible work of holding things together, and how to cultivate the inner steadiness that lets you be a grounding force for others. For leaders who have leaned into disruption and found themselves exhausted, for those who sense the relentless churn isn't working, Steady offers a framework for something different. And for those who have been doing the stabilizing work all along, this book is a declaration: Your work matters. It has always mattered.

The Power of Stability in a Disrupted World

Steady

The Science of Speaking Up, Taking Risks, and Building a High-Performing Team

The Last 8%

Turn your passion into a legally sound force for good. You have a cause you feel passionate about, and you are ready to start a nonprofit to pursue your mission. But navigating the maze of legal paperwork and tax regulations can feel overwhelming. Nolo's How to Form a 501(c)(3) Nonprofit delivers the ultimate, step-by-step roadmap to get your organization off the ground legally, safely, and efficiently in its crucial first year. This comprehensive yet concise guide cuts through the legalese to show you exactly how to structure your nonprofit, secure tax-exempt status, and stay compliant. This book guides you through every critical legal and tax step, including how to: <ul> <li>Incorporate your nonprofit by successfully filing articles of incorporation and adopting clear bylaws.</li> <li>Apply for 501(c)(3) status using IRS Form 1023 or the streamlined Form 1023-EZ.</li> <li>Develop essential policies, including conflict of interest guidelines, fundraising rules, and more.</li> <li>Establish good governance by effectively working with a board, conducting meetings, and properly documenting corporate decisions.</li> <li>Maintain compliance with the necessary IRS and state tax and corporate filings to protect your exempt status.</li> </ul> Includes Downloadable Forms &amp; Online Resources: Don't reinvent the wheel. Gain access to vital start-up forms, templates, and up-to-date online resources to fast-track your launch.

A Legal and Tax Roadmap for Your Organization's First Year

How to Form a 501(c)(3) Nonprofit

How One Industry Is Wrecking Businesses, Harming Consumers and Undermining the World's Financial Markets

The Pirates of Private Equity

Tom Copeland is the nation’s leading expert on the business of family child care. The Family Child Care 2025 Tax Companion is a comprehensive tool that will help tax preparers understand the unique rules that affect family child care businesses. Using this resource will increase your confidence in the tax professional who prepares your return, help you identify potential errors before your taxes are filed, and ensure that your tax preparer is claiming all allowable deductions. Once you fill out the worksheets in this book, give it to your tax professional to use as a guide as your tax forms are completed. This will help you ensure your business expenses are properly deducted.

Family Child Care 2026 Tax Companion

You know good leadership when you feel it: steady, known, safe. You've felt it in the people who remember the small things, who show up even when it's inconvenient, who lead with their presence, not just their plans. Watch what happens in a room when these leaders walk in. Something no business book records. This is the kind of leadership of presence that author Michele Dietz traces in the habits of these nuns who have led hospitals, organizations, and shelters, revealing leadership and not just a framework, but to a life rhythm.

Lead Like a Sister: The Nine Habits of Sustainable Leadersship

Across the Americas and Europe, far right governments have turned trade unions into prime political targets. Over the past decade, they have waged coordinated 'wars' on labour - cutting resources, reforming welfare, criminalising protest, weaponising labour laws and delegitimizing unions - in polities shaped by neoliberal restructuring and democratic backsliding. Drawing on cases from Argentina, Brazil, Chile, Hungary, Italy, Spain and the United States, this book is the first to map the far right's war on unions globally, examining strategies to damage unions as organisations and democratic actors. It asks what remains of labour in an emerging post liberal order.

The Far Right and Workers in the 21st Century

The War on Unions

A fresh and life-affirming vision of management as one of the most meaningful jobs you didn't know you had—revealing how growing your employees is the key to fueling the bottom line and fueling your soul—from an acclaimed author and beloved NYU Stern professor. What does it feel like to be a boss who meant something, grew someone, and did something bigger than themselves? Good bosses manage people, not just performance—and leave behind legacies while boosting their organization’s bottom line. NYU Stern School of Business professor Dr. Dolly Chugh calls this sacred work. In The Good Boss Project, Dolly uses leads from employees to track down managers known to be good bosses. By interviewing both the manager and the people who work for them, she unpacks how good bosses refuse to choose between high standards for performance and high standards for humanity. You will meet managers in small startups, big companies, the military, investment banking, and even a lice removal clinic…as well as a meditation guru, Broadway and Hollywood director, and March Madness championship basketball coach. Grounded in a sense of purpose, each offers a vulnerable peek into their inner lives as a manager, including what works on the good days (and what doesn’t on the bad days). Drawing on these stories plus the latest research from social psychology, organizational behavior, and behavioral economics, Chugh shows how to get more developmental value from delegation, spend less time solving your people’s problems and more time empowering them to solve their own, create a culture that serves as the emotional DNA for teams, and be the employer people say they will follow anywhere. Along the way, she equips you with the concrete skills you need (today) to be the good boss that (amazing) people want to work (hard) for and deliver (extraordinary) results for. Being a good boss is sacred work. The kind that leaves a legacy. Whether you’re a new manager, a not-so-new manager, or a seen-it-all manager, The Good Boss Project is your pep talk and toolkit for becoming the boss you mean to be.

Becoming the Manager You Mean to Be

The Good Boss Project

Human Exceptionality: School, Community, and Family

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