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Avery C: Your Promotion Didn't Prepare
You

Your Promotion Didn't Prepare You

The Real-World Guide to Managing People, Pressure, and Expectations

An Evidence-Based Guide to Performance Leadership

Armstrong’s Handbook of Performance Management

'Brimming with surprising insights and useful tips... the resource we need for making genuine connections' Adam Grant, bestselling author of Think Again How do you resolve a misunderstanding before it becomes a conflict? How do you build influence when you're not in the room? How do you create real connection when your team works apart? Drawing on award-winning Professor Andrew Brodsky's groundbreaking research, as well as real-world examples, Ping reveals: ¿ The hidden strengths and weaknesses of every communication channel ¿ When to email, message, call, meet - or let AI help ¿ How to make memorable virtual first impressions ¿ How to build trust, influence, and stronger relationships at a distance ¿ How to negotiate, persuade, and solve problems through a screen Ping will change the way you think about every message you send. 'A must read for everyone who communicates online - in other words, everyone' Jake Knapp, co-founder of Google Meet and bestselling author of Sprint

Change The Way You Think About Every Message You Send

Ping

Turn L&amp;D into a strategic skills engine that drives organizational performance, influence and competitive advantage. Strategic L&amp;D by David James is an essential guide for senior L&amp;D professionals who need to close skills gaps, prove business impact and position learning as a mission-critical function. Moving beyond courses, platforms and content, this book shows how L&amp;D leaders can shift from visible activity to measurable performance improvement. It explains how to build strategic influence, align learning with business priorities and demonstrate the value of L&amp;D in revenue, productivity and organizational resilience. You will learn how to:- Build a robust L&amp;D strategy - Close workforce skills gaps at scale - Increase influence with senior stakeholders - Measure learning impact on business performance - Use data to prove strategic valueWith practical advice, real-world examples and a clear L&amp;D maturity model, Strategic L&amp;D gives senior learning leaders the tools to elevate their function, strengthen organizational capability and help the business outperform the competition. Themes include: L&amp;D strategy, skills gaps, learning impact, workforce capability, business performance, strategic influence

Close the Skills Gap and Drive Business Performance

Strategic L&D

A Practical Guide for High-Performing Organizations

Culture by Design

Performance Management

Leading and Thriving When You're Wired Differently

The Atypical Achiever

Turn learning into a strategic driver of performance by creating real demand across your workforce. Driving Demand for Learning by Ashley Hinchcliffe is a practical guide for mid-to-senior L&amp;D professionals, learning leaders and talent development managers who need to close the gap between learning investment and business performance. Focusing on demand generation, it explains how to position, promote and optimize learning so it competes effectively for employee attention. Using behavioral science, campaign thinking and real-world examples from organizations including Expedia, TikTok, Google, HSBC, BT and Sainsbury's, this book provides a clear framework to align learning with measurable business outcomes. You will learn how to: - Build demand for learning across your workforce - Compete for attention in busy, distracted environments - Apply behavioral science to influence engagement - Align learning metrics with productivity and revenue &gt;Driving Demand for Learning equips you with the skills to reposition L&amp;D as a strategic driver of performance, ensuring learning delivers measurable business value. Themes include: learning engagement, demand generation, L&amp;D strategy, behavioral science, workforce development, learning analytics

How to Galvanise Your Workforce

Employee Engagement Strategies for L&D

Deliver better hiring outcomes by combining AI-powered recruiting with trusted human connection. High-Tech High-Touch Recruiting is a guide for mid-career recruiters, talent acquisition professionals and HR managers who must attract, hire and retain high-calibre talent in an AI-accelerated hiring market. Written by global recruiting expert Barbara Bruno, this updated edition shows how to integrate advanced recruiting technologies with high-touch relationship-building skills to reduce early attrition, strengthen alignment and improve long-term placement success. Combining modern AI-enabled recruiting tools with a consultative, candidate-first approach, the book equips recruiters to move beyond transactional hiring and operate as trusted advisors and strategic partners to clients and candidates alike. You'll learn how to: - Combine AI recruiting tools with high-touch relationship building - Shift from transactional recruiting to trusted advisor status - Improve alignment to reduce early attrition and mis-hires - Use interview intelligence and predictive search effectively - Build candidate trust, negotiate confidently and retain top talent With practical frameworks and real-world examples, High-Tech High-Touch Recruiting helps recruiters deliver stronger hiring outcomes, increase client confidence and build lasting talent relationships in a rapidly evolving recruitment landscape. Themes include:AI recruiting, talent acquisition strategy, consultative recruiting, candidate experience, recruiter productivity, hiring technology

How to Attract and Retain the Best Talent By Improving the Candidate Experience

High-Tech High-Touch Recruiting

Design, Develop, and Launch Outstanding Training ProgramsDesigning training programs can feel overwhelming, especially if it’s your first time. Training Design Essentials is your practical, step-by-step guide to creating effective instructional programs. It unpacks why design matters, introduces core concepts of adult learning and learning experience design, and explores the many forms training can take—from face-to-face and virtual classrooms to self-paced e-learning programs.Internationally renowned workplace learning expert and educator Saul Carliner walks you through the entire training design process: planning, designing, developing, launching, and evaluating. Worksheets and exercises offer immediate application opportunities. Along the way, you’ll learn how to:
<ul>
<li>Analyze learner needs and define measurable objectives.</li>
<li>Select the right formats, media, and strategies to achieve results.</li>
<li>Craft content for engagement and effectiveness.</li>
<li>Manage projects within real-world constraints.</li>
<li>Administer programs after they go live to learners</li>
</ul>The book focuses on “unplugged” design, helping you master the essentials with minimal reliance on AI. It provides instructional designers with the foundation they need to collaborate effectively with AI and verify and refine the output from those collaborations. Whether you’re a new L&amp;D professional, an instructor adding design to your role, or a subject matter expert tasked with training others, this book gives you the confidence and skills to create programs that deliver results.

Guiding L&d Programs from Concept to Launch

Training Design Essentials

Do you wish you could decode people? Do you want a formula for charisma? Do you want to know exactly what to say to your boss, your date or your networking partner? You need to know how people work. As a human behaviour investigator, Vanessa Van Edwards studies the hidden forces that drive our behaviour patterns in her lab - and she's cracked the code. In Captivate she shares a wealth of shortcuts, systems and behaviour hacks derived from her research, to help you take charge of interactions at work and at home. You'll learn how to execute a social game plan to navigate any social situation; how to speed-read faces for 7 universal 'micro-expressions' that can be used to predict people's emotions; and much more besides. When you understand the laws of human behaviour you can get along with anyone. With Vanessa's help, you will never interact in the same way again.

The Science of Succeeding with People

Captivate

Strategic Staffing, Sixth Edition equips both current and future managers with the knowledge and skills to adopt a strategic and contemporary approach to talent identification, attraction, selection, deployment, and retention. Grounded in research, this text covers modern staffing concepts and practices in an engaging and reader-friendly format.

Strategic Staffing

Understand the importance of employee engagement to build psychological wellbeing in organizations. Principles of Employee Engagement by Ramnik Singh is an outcome-focused textbook for upper-level undergraduate and postgraduate students studying Human Resource Management, organizational behavior and leadership. Grounded in organizational psychology and contemporary HRM practice, it equips students with the concepts and practical skills needed to understand, design and sustain employee engagement in diverse organizational contexts. The textbook explores the psychological foundations of engagement, including motivation, trust and safety, and examines how these concepts translate into effective HR policies and leadership practice. Students are guided through the measurement of engagement, the design of employee experience and the future challenges shaping engagement at work. This textbook includes: - Clear definitions of employee engagement and common misconceptions - Insight into the psychology of engagement, wellbeing, trust and psychological safety - Reflective questions and exercises to apply HRM frameworks to workplace scenarios - Real-world examples from organizations such as Microsoft, Netflix, Airbnb, Shopify and Zoom &gt;Whether studying HRM or preparing for leadership roles, this textbook enables students to evaluate engagement strategies critically and apply evidence-based approaches to build positive and sustainable workplaces.

Building Better Workplaces through Effective HR Practices

Principles of Employee Engagement

Your Promotion Didn't Prepare You

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