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O'Leary D: WINNER

WINNER

How to Win Business Awards

In a world that worships disruption, the most revolutionary thing you can do is hold steady. For more than a decade, Whitney Johnson preached the gospel of disruption. She co-founded the Disruptive Innovation Fund with Clayton Christensen. Disruption is in her company's name. But over time, a pattern emerged: The leaders and organizations coming to her didn't need more disruption. They needed stability, the very thing our culture has trained us to overlook. Drawing on original research with over 300 professionals across industries, Johnson reveals a striking finding: 96 percent of employees want more stability or a balanced approach to change, yet they experience disruption at nearly twice the rate their managers perceive. The result? Burnout, turnover, and organizations that exhaust themselves with motion that never becomes progress. Meanwhile, research shows companies with stable foundations deliver 80 percent higher shareholder returns over a decade than their peers. Johnson's Steady will show you how to build stability within organizations, how to identify and champion the people doing the invisible work of holding things together, and how to cultivate the inner steadiness that lets you be a grounding force for others. For leaders who have leaned into disruption and found themselves exhausted, for those who sense the relentless churn isn't working, Steady offers a framework for something different. And for those who have been doing the stabilizing work all along, this book is a declaration: Your work matters. It has always mattered.

The Power of Stability in a Disrupted World

Steady

Understanding the International Environment & Global Business Functions

Introduction to Global Business

Run better meetings. Make fairer decisions. Strengthen your organization.
Trusted by thousands of organizations, Democratic Rules of Order, 11th Edition offers a complete, easy-to-use modern framework for running meetings that protects democratic participation while helping organizations make decisions effectively.
This fully revised and updated edition by leading experts in parliamentary rules offers easy numbering of rules for easy reference, templates for organizational bylaws, motions and more, and an overview of how meeting rules interface with higher level laws.&nbsp;
Inside, readers will learn how to:
<ul><li>Run fair, efficient, and productive meetings</li>
<li>Replace procedural jargon with plain-language rules</li>
<li>Encourage equal participation while preserving majority rule</li>
<li>Reduce conflict, confusion, and wasted time</li>
<li>Keep meetings focused on decisions-not technicalities</li>
<li>Strengthen governance and transparent decision-making</li>
<li>Empower leaders, board members, and volunteers to participate confidently</li>
<li>Apply a complete system adaptable to organizations of any size.</li>
</ul>
Ideal for nonprofits, boards, associations, civic groups, and community organizations, Democratic Rules of Order, 11th Edition is an essential guide for chairs, directors, volunteers, educators, and leaders seeking meetings that are more democratic, productive, and less stressful.

Practical Rules for Meetings and Decisions

Democratic Rules of Order, 11th Edition

Build a Future-Ready Organization Where Every Employee Can Succeed
Succession planning, while often talked about, remains one of the least successfully implemented leadership practices in an organization’s toolkit. Too often, organizations rely on outdated methods like “successor spotting,” grooming, secret conversations behind closed doors, or focusing only on a select group of “high potentials.” These approaches create bias, limit opportunity, and fail to prepare organizations for the realities of today’s fast-changing workforce. Succession Planning Reimagined introduces developmental succession planning, a modern, inclusive strategy that empowers every employee to grow and contribute to future success.
Through research-based insights and practical tools, you’ll learn how to transform succession planning from a static, murky process into a dynamic, people-centered strategy. You’ll discover the “secret sauce” for success: engaging employees, connecting development to organizational goals, and supporting growth at every stage. Each chapter provides clear steps for:
<ul>
<li>Assessing future needs</li>
<li>Building top-level and next-level plans</li>
<li>Creating measurable progress through continuous refinement</li>
</ul>
Whether you’re an HR leader, OD consultant, L&amp;D professional, or talent strategist, this book equips you to build authentic leadership pipelines that foster equity, readiness, and resilience. By embracing a proactive, developmental approach, you’ll prepare your organization for what’s next while creating a culture in which every employee feels valued and prepared for the future. If you’re ready to move beyond outdated models and design a succession strategy that works for today’s workforce, this guide will show you how to make it happen.

Building Future Readiness at All Levels

Succession Planning Reimagined

Don't let harassment and discrimination claims disrupt your workplace. Discrimination and harassment can poison the work environment, undermine employee morale, and lead to costly investigations and lawsuits. Employers seeking to employ a diverse workforce must stay current on discrimination and harassment laws. It's more important than ever to take steps to prevent harassment and discrimination, as well as appropriately respond when incidents do happen. The Essential Guide to Handling Workplace Harassment &amp; Discrimination is a resource every human resources manager, small business owner, or other general manager or supervisor should have. This book explains workplace harassment and discrimination, how it can be prevented, and how employers can comply with their legal obligations when responding to employee complaints. It describes the laws and court decisions establishing the legal requirements to prevent and address discrimination and harassment, providing examples and answering frequently asked questions. Armed with the information and strategies in this book, you can protect your company and employees from illegal harassment and discrimination. You'll learn how to: <ul> <li>develop policies prohibiting harassment and discrimination</li> <li>train employees and supervisors</li> <li>answer sensitive questions from employees</li> <li>handle employee complaints and investigate claims thoroughly</li> <li>document your company's response</li> <li>take action against wrongdoers</li> <li>prevent illegal retaliation, and</li> <li>respond to agency complaints, investigations, and lawsuits.</li> </ul> The Essential Guide to Handling Workplace Harassment &amp; Discrimination can help businesses of all sizes deal with the sensitive and difficult issues that arise with workplace harassment and discrimination.

The Essential Guide to Handling Workplace Harassment & Discrimination

"SELL," 8th Edition helps you build the professional selling skills valued in today's marketplace. Updated and streamlined content covers the latest sales concepts, industry practices, and technologies, including the role of artificial intelligence in the selling process. Learn how to build customer relationships through storytelling, customer engagement, customer experience strategies, ethical decision-making, and virtual selling techniques. Real-world case studies, role-play activities, and end-of-chapter case studies help you apply key concepts to real-world sales challenges. Cengage's learning platform, MindTap, supports your learning experience by providing you with instant access to course content, quizzes, homework, study tools, and more.

Sell

Every year, American organizations spend $365 billion on workplace conflict. Most of it is completely preventable. The typical organization treats conflict like a building fire — wait until something's burning, then scramble to put it out. The result is lost productivity, damaged relationships, legal exposure, leadership burnout, and a revolving door of talent that never seems to stop spinning.There's a better way.In Conflict-Ready, the experts at the High Conflict Institute — who have trained thousands of leaders across corporations, small businesses, government agencies, and nonprofits — reveal why reactive conflict management is a losing game, and what it looks like to build an organization that's prepared before the first spark flies.This isn't about eliminating conflict. It's about baking a smarter, more proactive approach directly into your culture, your systems, and your leadership — so that when high conflict personalities, charged situations, and difficult dynamics inevitably show up, your organization knows exactly what to do.You'll learn how to recognize the patterns that escalate conflict before they explode, develop the organizational habits and structures that defuse tension early, equip your managers and HR teams with the skills of the most conflict-competent leaders, and shift your entire organization from firefighting mode to conflict-ready.The organizations winning today aren't the ones that avoid conflict. They're the ones that are ready for it.

Prevent Costly Conflict. Reduce Risk. Protect the Bottom Line

Conflict-Ready

New Frontiers in Regional Science: Asian Perspectives

The primary objective of this book is to address a formal representation of household economy in welfare economics in spatial terms. Although it has been argued since the nineteenth century that in exploring a reasonable indicator to measure the real welfare level of households, several difficulties remain to be faced in economic theory. The most relevant method in this specific topic is social welfare function. While various types of indicators were historically developed and improved as a replacement of existing economic growth indicators such as GDP and GRP using social welfare function, there still is a problem with evaluating the individual's utility as an aggregate term. As an alternative method of measuring the real welfare level of households, location theory may be a possibility for solving some potentially problematic issues. To be precise, location theory requires the inclusion of notions of transportation costs, spatially constrained internal and external economies, and other distance-related variables. From the standpoint of equality, this specific approach enables an analysis to investigate spatial differentiation. In other words, spatial differentiation of households can be interpreted as spatial consumer exclusion. Hence, the real welfare level of households can be measured by means of the accessibility of goods and services, of which there are several types, such as essential and luxury ones. As a result, spatial distribution of goods and services depending on their types can be considered a component of social welfare function. The topics addressed in the book include social welfare function in spatial terms, location theory related to firms and households, attractiveness of regions, economic and social infrastructure elements, and sustainable growth and development of regions.

The primary objective of this book is to address a formal representation of household economy in welfare economics in spatial terms. Although it has been argued since the nineteenth century that in exploring a reasonable indicator to measure the real welfare level of households, several difficulties remain to be faced in economic theory. The most relevant method in this specific topic is social welfare function. While various types of indicators were historically developed and improved as a replacement of existing economic growth indicators such as GDP and GRP using social welfare function, there still is a problem with evaluating the individual’s utility as an aggregate term. As an alternative method of measuring the real welfare level of households, location theory may be a possibility for solving some potentially problematic issues. To be precise, location theory requires the inclusion of notions of transportation costs, spatially constrained internal and external economies, and other distance-related variables. From the standpoint of equality, this specific approach enables an analysis to investigate spatial differentiation. In other words, spatial differentiation of households can be interpreted as spatial consumer exclusion. Hence, the real welfare level of households can be measured by means of the accessibility of goods and services, of which there are several types, such as essential and luxury ones. As a result, spatial distribution of goods and services depending on their types can be considered a component of social welfare function. The topics addressed in the book include social welfare function in spatial terms, location theory related to firms and households, attractiveness of regions, economic and social infrastructure elements, and sustainable growth and development of regions.&nbsp;

As a Measure of Social Welfare Function

Attractiveness of Regions and Sustainable Regional Economic System

Across clinics, classrooms, city halls, and financial systems, women continue doing the uncredited work of governing AI: deciding when systems can be trusted, paused, refused, and repaired. Governing the Default names this work as relational governance, demonstrating how leaders can turn critique of AI's extractive norms into operational practice. Bringing together industry and academic contributors, the volume reframes organizational care as governance designed into decision rights, feedback loops, oversight, and repair. Its copy-ready practices help leaders, educators, and policymakers replace opaque defaults with consent-first, benefit-sharing, repair-ready systems.

Governing the Default

Gender, Power, and Emerging Technology

Una nueva forma de entender la inteligencia en un mundo que cambia constantemente. Durante años, el éxito se ha medido a través del coeficiente intelectual (IQ) y la inteligencia emocional (EQ). Sin embargo, en un entorno marcado por la incertidumbre, la velocidad y el cambio constante, estos ya no son suficientes. En AQ, Liz Tran introduce el concepto de Adversity Quotient: la capacidad de adaptarse, resistir y crecer frente a los desafíos. A partir de su experiencia como coach de líderes y fundadores de algunas de las empresas más dinámicas del mundo, presenta un enfoque práctico y aplicable para desarrollar esta habilidad clave. El libro combina investigación, ejemplos reales y herramientas concretas para ayudarte a navegar entornos complejos, tomar mejores decisiones y construir resiliencia a largo plazo. En este libro descubrirás: - Cómo fortalecer tu resiliencia en contextos inciertos - Cómo tomar decisiones en entornos cambiantes - Cómo desarrollar una mentalidad adaptable - Cómo convertir el cambio en una ventaja Una guía esencial para quienes buscan no solo adaptarse al cambio, sino aprovecharlo para crecer.A new way to understand intelligence in a constantly changing world. For years, success has been defined by IQ and emotional intelligence (EQ). But in today's fast-changing and uncertain environment, these are no longer enough. In AQ, Liz Tran introduces the concept of the Adversity Quotient--the ability to adapt, endure, and grow through challenges. Drawing on her experience coaching leaders and founders of some of the world's fastest-growing companies, she presents a practical framework for developing this essential skill. Combining research, real-world examples, and actionable tools, the book helps you navigate uncertainty, make better decisions, and build lasting resilience. In this book you will learn: - How to build resilience in uncertain environments - How to make better decisions under pressure - How to develop a more adaptable mindset - How to turn change into an advantage An essential guide for anyone who wants not just to survive change, but to grow because of it.

WINNER

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