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Tracking Tourism Patterns and Improving
Travel Experiences With Innovative Techn

Tracking Tourism Patterns and Improving Travel Experiences With Innovative Technologies

Artificial Intelligence and Blockchain in International Arbitration offers an exhaustive analysis of technology-assisted arbitration across the entire arbitral lifecycle by examining how blockchain and artificial intelligence are used in drafting and concluding arbitral agreements, in the constitution of the tribunal, in the overall procedural management of the case, on evidence and disclosure, on virtual hearings, and even on arbitral award drafting. It delves deeper into the limitations of automation, the non-delegable roles of arbitrators, and the compatibility of digital procedures with core arbitration principles such party autonomy, due process, equality of arms, secrecy, and impartiality. Additionally, it examines how new technologies interact with private international law, with the consent of the parties, the relevant legislation and how these technologies can be incorporated into arbitration without going against public policy, without violation due process rights and, in that way ensuring enforcement under the New York Convention.This book, by examining how blockchain and artificial intelligence are changing arbitral practice, provides a fresh and topical viewpoint on current debates in international arbitration and explores how these technological advancements are reshaping arbitration foundations while posing ethical challenges about the future of arbitration.

Artificial Intelligence and Blockchain in International Arbitration

Research in Creative Writing

Writing Human in the Age of AI

Translational Systems Sciences

This book is the first to present knowledge systems as an integrative framework that unifies systems thinking and knowledge management into a coherent approach for understanding, designing, and sustaining collective intelligence. It distinguishes itself from existing work by shifting attention away from isolated tools, information assets, or learning initiatives and toward the systemic conditions under which knowledge becomes cumulative, actionable, and resilient. At the heart of this book is the concept of the knowledge system: an adaptive arrangement of people, processes, technologies, and institutions through which knowledge is generated, integrated, and used over time. Rather than treating knowledge-related challenges as separable technical, organizational, or human problems, the book shows how learning and performance depend on the coherence of structures, practices, and feedback loops that connect them. Drawing on conceptual analysis, historical and organizational cases, empirical studies, and methodological development, the book identifies recurring patterns that explain both sustained success and persistent failure across organizations and collective settings.Its central contribution lies in a design-oriented methodology that enables readers to move beyond diagnosis toward deliberate cultivation and renewal of knowledge systems. This methodology emphasizes reflection, experimentation, and developmental interpretation, supporting long-term learning rather than short-term optimization. By providing a unifying conceptual language and a practical orientation for use, the book advances research in systems thinking and knowledge management while equipping readers to design more adaptive, human-centered, and resilient forms of collective intelligence under conditions of complexity and uncertainty.

Structures for Adaptive Collective Intelligence

Knowledge Systems

Build a resilient, high-performing organization by integrating agentic AI into strategy, operations, and decision-making. Building an Agentic Organization is a strategic guide for senior technology, AI and business leaders responsible for delivering value from agentic AI while managing its risks. As organizations move toward human and AI collaboration at scale, leaders must balance innovation with governance, adoption, and long-term economic impact. Written by experienced AI executive Geoffrey Schaefer, this book provides a comprehensive framework for designing an agentic organization by examining strategy, governance, and economics. It explores how to define the purpose of agentic AI, align it with business objectives, and create the structures needed to support safe, scalable adoption. Addressing both opportunity and risk, it equips leaders to navigate workforce concerns, reputational exposure, and the evolving role of AI agents in enterprise environments. You'll learn how to: - Define a clear strategy for integrating agentic AI - Establish governance frameworks to manage risk and accountability - Drive workforce adoption and address resistance to AI collaboration - Assess economic value and impact of agentic AI systems - Manage reputational and operational risks from AI agent behavior Featuring real-world examples from Leidos, JPMorgan Chase, SY Partners, and OMA, this book provides a practical roadmap for embedding agentic AI into the fabric of your organization while protecting value, trust, and long-term performance. Themes include: agentic AI, AI strategy, AI governance, AI transformation, enterprise AI, risk management

The Strategy, Governance, and Economics of Agentic AI

Building an Agentic Organization

Essentials

essentials plus online course

Wissen wird zum Erfolgsfaktor, wenn es im richtigen Moment verfügbar, verständlich und nutzbar ist. Dieses Buch mit Online-Kurs zeigt praxisnah, wie Organisationen ihr Wissen mit künstlicher Intelligenz (KI) systematisch organisieren, sichern und für Menschen wie KI-Anwendungen erschließen können.
Im Zentrum stehen generative KI, RAG-Systeme, KI-Agenten und die Worksphere Map als Werkzeug, um Arbeitsgebiete, Wissensflüsse, Rollen, Prozesse und Quellen sichtbar zu machen. Daraus entstehen strukturierte Wissenselemente für bessere Zusammenarbeit, schnellere Einarbeitung, Wissenstransfer und verantwortungsvolle KI-Nutzung. Den Zugang zum Online-Kurs finden Sie direkt im Buch.
Der Inhalt
<ul>
<li>Wissensorganisation als Grundlage für Lernen, Handlungsfähigkeit und Wertschöpfung</li>
<li>KI als kognitives Exoskelett der Wissensarbeit</li>
<li>RAG, KI-Agenten und KI-gestützte Wissenssysteme</li>
<li>Worksphere Map, Wissensflüsse und Wissenselemente</li>
<li>Governance, Datenschutz, Qualitätssicherung und Reifegradmodell</li>
<li>Praxisbeispiele, Wissenstransfer und Einführung KI-fähiger Wissensplattformen</li>
</ul>
Die Autoren
Benno Ackermann ist Geschäftsführer der Wissenstransfer GmbH, Berater und Dozent für Wissensmanagement, Wissenstransfer und Organisationsentwicklung.
Prof. Dr. Oliver Krancher forscht und lehrt zu Wissensmanagement, Digitalisierung, KI-Governance und Mensch-KI-Zusammenarbeit.
Prof. Dr. Klaus North ist ein profilierter Experte für Wissensmanagement, wissensorientierte Unternehmensführung und organisationales Lernen.
Gemeinsam verbinden die Autoren wissenschaftliche Erkenntnisse mit Praxiserfahrung und zeigen Wege zu einer wirksamen, KI-gestützten Wissensorganisation.
&nbsp;

Strategien, Methoden und Werkzeuge für die wissensbasierte Organisation von morgen

Erfolgreiche Wissensorganisation mit KI und Worksphere Map

Turn AI investment into scalable business impact by enabling your workforce to build the solutions they actually need. From AI Users to Solution Builders is a strategic guide for senior AI, technology, and transformation leaders who want to move beyond underperforming, centralized AI initiatives, and unlock real enterprise value. As organizations struggle to translate AI into measurable results, this book shows how shifting from top-down deployment to workforce-led solution building creates faster adoption, stronger ROI, and sustained innovation. Written by experienced AI leader Wei Manfredi, this book combines strategic insight with practical execution. It draws clear parallels between failed digital transformation efforts and current AI adoption challenges, while demonstrating how natural language interfaces are reshaping access to AI. By enabling non-technical professionals to design their own tools, organizations can embed AI directly into workflows, decision-making, and daily operations. You'll learn how to: - Shift from centralized AI models to workforce-driven innovation - Enable employees to build AI solutions for real workflows - Design scalable infrastructure for AI solution development - Apply change management to overcome resistance and drive adoption &gt;Featuring real-world examples from organizations including Lululemon, Google, Oracle, and JPMorgan Chase, this book provides a proven framework for embedding AI into everyday collaboration, accelerating innovation, and future-proofing your organization's competitive advantage. Themes include: AI strategy, AI adoption, workforce transformation, AI governance, enterprise AI, change management

Scaling AI Across Your Organization

From AI Users to Solution Builders

The MIT Press Essential Knowledge series

What lies underneath digital platforms—their invisible architecture and governance that determine everything visible. Every time you unlock your phone, stream a show, or start your car, you’re entering a world shaped by thousands of engineering decisions you’ll never see. Most platform conversations fixate on their visible canopy—business models, user experience, competitive strategy—the “leaves,” in a sense. Platforms by Amrit Tiwana excavates their roots. The book begins with a simple DNA test that separates authentic from faux platforms, then traces the forces turning tractors, pacemakers, and elevators into platforms. Using the platform trinity, the author explores principles behind why platforms behave so differently, why superior technology doesn’t always win, and why—unlike products that reach a final form—platforms never stop evolving. From there the book explains platforms’ two hidden root systems: The first system, architecture, shows how Lego-like “modular” design, frozen interfaces, and prefab building blocks let thousands of outsiders contribute pieces that snap into colossal systems. The second system, governance, describes where architecture confronts human behavior. Elegant architecture flails with poor governance, so both demand discipline.

What lies underneath digital platforms—their invisible architecture and governance that determine everything visible. Every time you unlock your phone, stream a show, or start your car, you’re entering a world shaped by thousands of engineering decisions you’ll never see. Most platform conversations fixate on their visible canopy—business models, user experience, competitive strategy—the “leaves,” in a sense. Platforms by Amrit Tiwana excavates their roots. The book begins with a simple DNA test that separates authentic from faux platforms, then traces the forces turning tractors, pacemakers, and elevators into platforms. Using the platform trinity, the author explores principles behind why platforms behave so differently, why superior technology doesn’t always win, and why—unlike products that reach a final form—platforms never stop evolving. From there the book explains platforms’ two hidden root systems: The first system, architecture, shows how Lego-like “modular” design, frozen interfaces, and prefab building blocks let thousands of outsiders contribute pieces that snap into colossal systems. The second system, governance, describes where architecture confronts human behavior. Elegant architecture flails with poor governance, so both demand discipline.

Platforms

How AI is transforming consulting and professional services, plus a new model for the future.Artificial intelligence has disrupted the world of expertise. Work that once required teams of highly trained professionals--research, analysis, modeling, and drafting--can now be completed in seconds. For consulting firms, law firms, accounting practices, and other professional-service organizations, the implications are profound. The very activities that have long generated revenue, developed talent, and sustained competitive advantage are rapidly being transformed. How do firms built on human expertise create value in a world where machines can now think alongside us?In The Future of Expertise, innovation expert David Duncan offers a compelling answer. Drawing on more than two decades of experience at McKinsey, at Clayton Christensen's advisory firm, and on the front lines of AI-enabled consulting, Duncan argues that the basic structure of professional-service firms must be reinvented. He introduces a new model for the AI era: a leaner, more agile "obelisk" structure that replaces the traditional professional-services pyramid with smaller, highly skilled teams augmented by AI.Through real-world examples from consulting, law, accounting, and corporate strategy, Duncan shows how AI is reshaping everything from client expectations to firm economics and profitability to talent development and leadership. He examines why the apprenticeship model that was used to train generations of professionals is breaking down, how firms can rethink careers and capability building, and what new forms of value clients will demand as routine expertise becomes automated.Provocative and deeply insightful yet practical, The Future of Expertise is an essential guide for leaders navigating the next era of knowledge work.

AI and the Reinvention of Professional Services

The Future of Expertise

Build an AI security operating model that manages risk, strengthens governance and enables AI to scale securely. AI Risk Management is a practical guide for AI risk owners, GRC managers, AI governance managers and technology risk professionals responsible for managing the security risks of AI. Written by security expert Rafah Knight, this book shows how to make AI security operational, measurable and embedded into existing business processes. It provides practical guidance on establishing ownership and accountability for AI risk, designing effective governance structures, implementing policies and controls and managing third-party AI vendor exposure. Drawing on real-world examples from financial services, retail, the public sector and healthcare, learn how to: - Build an effective AI security operating model - Establish clear ownership and accountability for AI risk - Design AI governance policies, controls and assurance processes - Measure AI security and operational risks effectively &gt;AI Security gives you the practical structures and controls to operationalize AI assurance, strengthen AI governance and support secure AI adoption at scale. Themes include: AI security, AI risk management, AI governance, GRC, AI assurance, third-party AI risk

How to Scale AI Securely

AI Risk Management

Why the career ladder you were climbing has come apart, and what to do about it.Your job title may still be intact. The meetings continue; the monthly presentation still needs producing. But AI is already taking on the reporting, coordination, research and analysis work that once justified whole teams. The change seldom arrives with a dramatic announcement. It's more insidious than that: the hire is paused, the contractor is not renewed, the promotion evaporates.Written by someone building the tools behind this shift, The Next Rung looks at the knowledge-work middle: project leads, analysts, account managers, operations teams and managers whose jobs depend on orchestration. It traces the pressure from boardroom economics to kitchen-table arithmetic, and asks what happens when professional incomes and mortgages are exposed at the same time.Inside, you'll find: <ul> <li> The roles AI is quietly hollowing out </li> <li> Why the 'junior grind' is disappearing </li> <li> The 80/20 Collapse in professional work </li> <li> A practical audit of your exposure and runway </li> <li> The human capabilities that still matter </li> <li> Routes towards trades, portfolio work and community enterprise </li> <li> What AI's gains mean for housing, welfare and inequality. </li> </ul>This is a clear-eyed notebook from inside the transition, focused on judgement, resilience and building work with more human value. It will let you know where you stand, strengthen your options, and help you make your next move before the ladder disappears beneath you.

Why AI is breaking the career ladder, and how to find your next step

The Next Rung

The Art Law Library

This open access book investigates the role played by copyright on the digitisation of cultural heritage from three angles: the theoretical differences between cultural property law and copyright; a comparative analysis of the EU, UK, and US; and analysis of current practices and concerns, based on empirical research. As heritage digitisation projects become increasingly common for purposes such as preservation and access, the impact of copyright is also becoming more problematic. In order to provide a full and current picture of the copyright problem, the book first introduces the reader to the debates on the scope and ownership of cultural heritage and provides an overview of the copyright implications of the digitisation process and newer uses, including 2D and 3D scanning; virtual and augmented reality; text and data mining; and artificial intelligence. The author then divides the main critical analysis into three parts, referred to as the 'clashes with copyright'. The first, clash in theory, lies between cultural property law and copyright justification theories. The second clash is in the different legal approaches to digitising in-copyright, public domain, orphan, out-of-commerce and unpublished works in the chosen jurisdictions, focusing on the relevant rights and defences. The third clash is in the interests of stakeholders, based on public reactions to existing projects and cases, supported by interviews with heritage professionals engaging in digitisation. By placing itself in this particular intersection of law, heritage, and technology, the book will be of interest to both intellectual property academics and cultural heritage professionals. The ebook editions of this book are available open access under a CC BY-NC-ND 4.0 licence on bloomsburycollections.com.

Clashes with Copyright Law

Digitising Cultural Heritage

Build a repeatable capability to create customer value propositions that win in AI-accelerated B2B markets. Creating Customer Value Propositions With AI is a practical guide for senior commercial leaders, sales directors, key account managers and product leaders who need to develop differentiated offers, align cross-functional teams and turn customer insight into measurable revenue growth. Written by Cranfield Visiting Fellows Richard Brooks, Sue Holt and Mark Davies, this book introduces the Offer Development &amp; Innovation (ODI) framework, a three-phase system covering customer needs analysis, offer ideation and customer value proposition development. It shows how AI can support each phase by strengthening analysis, coaching teams and accelerating the work required to build offers customers understand and act on. Moving beyond prompt engineering, this book helps leaders use AI as a strategic partner in complex B2B environments. It equips you to: - Diagnose root-cause customer needs - Build cross-functional offer processes - Quantify value in customer language &gt; Featuring real-world examples from Pfizer, Siemens, ThermoFisher, Grant Thornton, Zoetis and Nylacast, Creating Customer Value Propositions With AI demonstrates how organizations can create unique customer value repeatedly, systematically and faster than the competition. Themes include: customer value propositions, B2B sales strategy, AI for business, offer innovation, value-based selling, commercial transformation

How to Build an Offer that Outsmarts the Competition

Creating Customer Value Propositions With AI

Tracking Tourism Patterns and Improving Travel Experiences With Innovative Technologies

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