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N Bba. Ma F: The Silent Saboteur

The Silent Saboteur

Unmasking Covert Narcissism in Leadership and Reclaiming Your Influence

Too many leaders are burning out--and taking their teams with them. Despite good intentions, many organizations still push harder, demand more, and equate long hours with high performance. The result? Talented people walk away from work they once loved, while leaders feel stuck between delivering results at any cost or failing altogether. Longevity Leadership challenges that paradigm. Drawing on neuroscience, behavioral science, and years of experience in organizational change, Jessica Billiet offers a new model for leadership--one that recognizes performance and well-being are not in conflict but deeply connected. When leaders understand how the brain responds to stress, motivation, and habit, they can create environments where people are energized, innovative, and resilient--without sacrificing results. This book explores the small, often overlooked choices leaders make every day: how they respond to pressure, how they communicate during uncertainty, and how they shape team habits and rhythms. Readers will learn practical, science-backed strategies for reducing burnout, leading through resistance, and building sustainable performance across their teams and organizations. At its core, Longevity Leadership is a call for systemic change. It's about equipping leaders at every level with tools to achieve results without destroying the people who deliver them. Inspiring and deeply practical, this book shows that when leaders honor both performance and mental health, everyone wins.

Longevity Leadership: Building Sustainable Performance Through Science-Backed Strategies

Build Teams That Work Together, Get Results, and Stick Around

Manufacturing Greatness

A Practitioner's Guide to Building Data-Driven Business Cases

Investing in Health

A practical framework for integrating human and artificial intelligence to drive enterprise growth In Live Agent: A Leader's Guide to Humanizing AI, Detria Williamson, former CMO of IDEO and Board Advisor for AI 2030, delivers a values-driven framework for embedding responsible AI across enterprise functions. Drawing on decades of digital transformation experience and work generating over $6 billion in brand equity for clients like Google and AT&amp;T, Williamson moves beyond automation hype to show leaders how AI implementations can amplify human judgment. Live Agent provides actionable guidance across four critical domains: Brand, Customer Experience, Research and Design, and Product Design. Through real-world case studies, the book demonstrates how to architect AI systems that enhance customer loyalty and brand differentiation while preserving trust. Williamson's ICX (Inclusive Customer Experience) approach ensures that AI integration strengthens inclusive design practices rather than undermining them, giving organizations a sustainable competitive advantage. Readers will also find: <ul> <li>A structured methodology for balancing human intelligence and AI across brand strategy, product design, and customer experience functions</li> <li>Real-world case studies showing how leading organizations have implemented responsible AI to drive measurable enterprise growth</li> <li>The ICX (Inclusive Customer Experience) approach for designing AI systems that maintain trust and serve diverse customer populations</li> <li>Practical guidance on architecting AI solutions that amplify human judgment rather than replacing it, strengthening brand differentiation</li> <li>Frameworks for evaluating AI readiness and embedding responsible practices informed by insights from over 5,000 executive leaders</li> </ul> Live Agent is written for executives, CMOs, chief experience officers, and senior leaders responsible for AI strategy and digital transformation. Organizations seeking to integrate AI in ways that strengthen customer relationships and preserve brand trust will find Williamson's framework both actionable and grounded in proven enterprise results.

A Leader's Guide to Humanizing AI

Live Agent

Tactics for Management and Company Building

Scaling People

How Small but Mighty Teams Overcome the Odds

David vs. Goliath

A grounded guide to thinking bigger with AI-and putting both human and machine intelligence to work across business and everyday life In The Intelligence Leap: How Humans + AI will Solve Problems, Reimagine Business, and Improve Lives, Gopi Kallayil, the Global AI Business Strategist and Leader at Google, argues that AI is the most profound invention in human history-for one specific reason. Nearly every major tool before it extended our physical capabilities. AI amplifies our cognitive abilities, which represents a leap in human intelligence. It doesn't replace our natural intelligence; it complements it, so that a single person can now harness the thinking power of an entire team. Drawing on hundreds of conversations with the world's top executives, Kallayil turns that shift into something any leader can actually use. He starts by demystifying AI in plain English-how it works, and what it's genuinely good at versus what it isn't. From there he makes his central case: the biggest breakthroughs won't come from working faster, but from non-linear thinkers who reimagine the problem entirely, the way Uber's founders stitched together maps, GPS, and idle cars into something the taxi and car rental industries never saw coming. AI doesn't hand out big ideas, but it supercharges the people who have them-empowering them to chase even bolder ones and build disruptions that dwarf what we've seen so far. The rest of the book brings all of this down to earth. Kallayil looks at business through four lenses-consumer behavior, marketing, service delivery, and operations-and gives readers practical frameworks alongside case studies from hospitality, retail, financial services, healthcare, and transportation. Throughout, his message stays consistent: this is a moment of extraordinary opportunity, and it belongs to whoever has the best idea and can act on it first. Readers will also discover: <ul> <li>A jargon-free explanation of how AI actually works-what it's uniquely good at, and where it still falls short</li> <li>Why non-linear thinking, not raw effort or technical expertise, produces real breakthroughs-and how AI helps those thinkers reach solutions no one else has found</li> <li>The four conditions that spark non-linear thinking inside any organization</li> <li>Case studies from six industries-hospitality, transportation, retail, financial services, auto, and healthcare-showing the same transformation play out in strikingly different ways</li> <li>A grounded, optimistic take on AI's real risks-and the guardrails that let you move fast without getting burned</li> </ul> Ideal for business leaders, entrepreneurs, marketers, and anyone trying to understand where they fit in an AI-powered world, The Intelligence Leap offers a grounded way to combine human and artificial intelligence-to solve problems, transform organizations, and create lasting value.

How Humans + AI Will Solve Problems, Reimagine Business, and Improve Lives

The Intelligence Leap

Every year, American organizations spend $365 billion on workplace conflict. Most of it is completely preventable. The typical organization treats conflict like a building fire — wait until something's burning, then scramble to put it out. The result is lost productivity, damaged relationships, legal exposure, leadership burnout, and a revolving door of talent that never seems to stop spinning.There's a better way.In Conflict-Ready, the experts at the High Conflict Institute — who have trained thousands of leaders across corporations, small businesses, government agencies, and nonprofits — reveal why reactive conflict management is a losing game, and what it looks like to build an organization that's prepared before the first spark flies.This isn't about eliminating conflict. It's about baking a smarter, more proactive approach directly into your culture, your systems, and your leadership — so that when high conflict personalities, charged situations, and difficult dynamics inevitably show up, your organization knows exactly what to do.You'll learn how to recognize the patterns that escalate conflict before they explode, develop the organizational habits and structures that defuse tension early, equip your managers and HR teams with the skills of the most conflict-competent leaders, and shift your entire organization from firefighting mode to conflict-ready.The organizations winning today aren't the ones that avoid conflict. They're the ones that are ready for it.

Prevent Costly Conflict. Reduce Risk. Protect the Bottom Line

Conflict-Ready

Your Playbook for Designing a Winning Workplace Culture
Most organizations are losing the talent engagement game, and many don’t even know they’re playing it. Gallup’s 2026 State of the Global Workplace shows that only 1 in 5 employees are engaged at work. Game of Engagement offers a fresh solution to what leaders consistently identify as a critical challenge: how to create a workplace culture that sustains employee commitment, energy, motivation, and performance over the long term. Blair Bloomston’s unexpected solution is designing your workplace culture so that everyone wins.
Bloomston’s strategic LIFT Framework is a practical approach to developing a workplace culture in which employee engagement thrives. Inspired by principles of game design, the framework helps leaders intentionally shape four key elements that influence how people think, feel, connect, and contribute at work:
<ul>
<li>Language defines what your culture stands for and whether people believe it.</li>
<li>Influence shapes what work feels like, from outer incentives to inner motivation.</li>
<li>Fellowship determines whether people see each other as teammates or opponents.</li>
<li>Traction takes repeatable actions and transforms them from simple engagement into lasting results.</li>
</ul>
Bloomston draws on vivid, high-stakes stories from her work with world-class sports teams, government organizations, the military, and elite global corporations, demonstrating how the game of engagement plays out in every type of workplace to drive motivation, buy-in, and results.
Your workplace culture already operates like a game of engagement. Become the leader who designs a game people want to play to win.

How Leaders Can Create a Winning Culture at Work

Game of Engagement

Resonance is for anyone who understands that a narrow focus on the traditional leadership skills of analysis, strategy and execution is no longer sufficient, and wants to understand how to take their leadership to a whole new level.Our increasingly polarized world, where business, technology and the geopolitical landscape are moving at breathtaking speeds and burnout is at an all-time high, demands a new kind of leader, one who understands that strategic advantage depends on the one resource that hasn't kept up with the pace of change: the human nervous system.They want to learn how to steady their own system and that of others, for clearer thinking, bolder innovation and better decisions under pressure. Resonance helps leaders build neural intelligence by combining neuroscience, whole-body awareness and leadership development into clear, practical actions. It features examples drawn from high-stakes environments, a downloadable toolkit and guidance for coaches and leadership development professionals.Because people do their best work when they feel safe, seen and resourced.

How neural intelligence shapes leadership and performance

Resonance

Sooner or later, most successful people hit a wall. The energy that fueled your success starts to wear thin. The achievements that once felt meaningful no longer do. The path forward feels unclear. Meanwhile, the world around you is moving faster than ever. Something is changing--in you, around you, or both--and the strategies that once worked no longer produce the same results. In Unstuck, change leadership expert Vered Kogan and world-renowned executive coach Marshall Goldsmith explore why so many smart, capable people feel stuck and what it takes to break through. Drawing on decades of coaching high performers, they reveal that stuckness is not failure. More often, it points to your next level of growth. Blending behavioral science, leadership insight, practical tools, and deeply human stories, Unstuck helps readers recognize the hidden patterns driving stress, burnout, overthinking, perfectionism, and procrastination. You'll learn how to work with resistance instead of against it, regulate pressure before it hijacks your thinking, and create the internal conditions where real change can take hold. But this is about more than individual growth. It's also about helping teams and organizations break free from patterns that keep them trapped in outdated mindsets and ways of working. In an era of accelerating change, mounting complexity, and rising uncertainty, the leaders who thrive are those who can authentically influence others to grow and adapt under pressure. Unstuck offers a new playbook for navigating and leading change from the inside out, helping you build one of today's most valuable advantages: the ability to get unstuck and help others do the same.

Unstuck: Break Through What's Holding You Back and Create Results That Stick

The Silent Saboteur

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