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Ferrer M: THE HYBRID SELLER

THE HYBRID SELLER

How AI and Human Behavior Are Redefining Modern Selling

Turning Former Employees into Competitive Assets

The Alumni Advantage

The Truth About the Load Middle Managers Carry
Middle managers are the backbone of the organization, the drivers of culture, and the key to team performance. And yet, no one’s asking them how they’re doing.
The Leadership Load is written from the vantage point of managers themselves—in their language, for their survival. &nbsp;Author Karol Figueroa has infused the narrative with real stories from managers she has helped find their way back to clarity, agency, and themselves. She knows the terrain personally because she has lived the burnout herself and watched too many talented people disappear into their roles.
The Leadership Load is a mirror and a guide for the managers carrying it all—the ones who keep getting sent to another training or offered a mindfulness app when what they need is someone to say: “We see you. Here’s how to make it through without losing yourself.”
The book moves through three parts:
<ul>
<li>Seeing It. Understand the invisible emotional and structural burdens of the middle management role and why the impossible position you’re in isn’t a personal failure.</li>
<li>Surviving It. Make the mental shifts needed to stay grounded and clear-headed in a system not built for sustainability.</li>
<li>Shifting It. Use practical tools, honest reflection, and a road map to help you manage up, down, and across while maintaining your integrity and your energy.</li>
</ul>
No more suffering in silence. Come away ready to lead differently and become the manager you always imagined you could be.

How Managers Can Carry Less and Lead Better

The Leadership Load

In diesem Buch stellen führende Unternehmensberatungen und namhafte Managementforscher Lösungsvorschläge für unterschiedliche strategische Probleme, ihre Vorstellungen vom Ablauf der Beratungsprozesse und der strategischen Unternehmensführung sowie zum Management von Beratungsunternehmen vor. Umfassende theoretische und praxisnahe Informationen zeigen Konzeptionen, Vorgehensweisen und Erfolgsfaktoren professioneller Berater.

Konzeptionen - Prozesse - Methoden

Strategische Unternehmensberatung

A Hands-On Guide to the Real Artificial Intelligence Revolution for Businesses

The AI Agents

Understanding the International Environment & Global Business Functions

Introduction to Global Business

How Small but Mighty Teams Overcome the Odds

David vs. Goliath

Passionately Transforming Management

For years, the menopause was rarely spoken about - those who experienced it were often encouraged to do so quietly, without drawing attention to it. Whilst contemporary discussions have become more open around the subject, and gender-based medicine has made strides in its treatment, in mainstream discourse menopause is still addressed as a problem to be solved. This is often the case in the workplace, with 'menopause initiatives' being introduced in response to rising calls for action. But is the menopause even something that can be 'managed' by corporations, and does it even need to be? Passionately Transforming Management with Menopause refutes the assumption that better management of the menopause is a panacea for companies and employees. Rather, it repositions the basis of the discussion to explore how lived experiences of the menopause can transform and expand traditional parameters of management. Drawing on lived experiences from both their own lives and from those close to them, the authors address the reality of menopause both within and beyond the workplace. Using data generated from these discussions, the book investigates both the menopause management practices implemented throughout various sectors, and the holistic lives of those undergoing this transitional phase. Passionately Transforming Management with Menopause provides students, scholars and managers with an empowering and provocative guide to understanding and repurposing the topic of menopause in the workplace.

Passionately Transforming Management: Menopause

Too many leaders are burning out--and taking their teams with them. Despite good intentions, many organizations still push harder, demand more, and equate long hours with high performance. The result? Talented people walk away from work they once loved, while leaders feel stuck between delivering results at any cost or failing altogether. Longevity Leadership challenges that paradigm. Drawing on neuroscience, behavioral science, and years of experience in organizational change, Jessica Billiet offers a new model for leadership--one that recognizes performance and well-being are not in conflict but deeply connected. When leaders understand how the brain responds to stress, motivation, and habit, they can create environments where people are energized, innovative, and resilient--without sacrificing results. This book explores the small, often overlooked choices leaders make every day: how they respond to pressure, how they communicate during uncertainty, and how they shape team habits and rhythms. Readers will learn practical, science-backed strategies for reducing burnout, leading through resistance, and building sustainable performance across their teams and organizations. At its core, Longevity Leadership is a call for systemic change. It's about equipping leaders at every level with tools to achieve results without destroying the people who deliver them. Inspiring and deeply practical, this book shows that when leaders honor both performance and mental health, everyone wins.

Longevity Leadership: Building Sustainable Performance Through Science-Backed Strategies

Artificial intelligence has crossed the liability Rubicon. It is no longer a backend IT experiment governed by soft ethics, voluntary frameworks, and vague policy statements; it is a material financial asset driving enterprise revenue and unprecedented legal exposure. As we transition into Industry 5.0, algorithms are making autonomous, consequential decisions at machine speed. Yet, corporate boards and risk committees are attempting to govern these gigahertz systems using static compliance checklists designed for a slower, simpler era. The result is a looming crisis of algorithmic discrimination, regulatory friction, and catastrophic reputational decay. When an opaque, black-box model hallucinates financial advice or leaks proprietary trade secrets, the ensuing failure cascade can destroy billions in market capitalization overnight.AI Governance and Risk Management provides the definitive, boardroom-ready blueprint for surviving the fragmented global regulatory dragnet. This book dismantles the illusion of traditional "Human-in-the-Loop" oversight, proving that true algorithmic safety requires hard, architectural constraints. Drawing on decades of technology operations and academic leadership, the text translates classical financial auditing principles into executable machine logic. The author brings unparalleled practical experience-from supporting six Silicon Valley startups in client-facing roles to develop computer vision use cases, to leading over 30 continuous improvement projects for Cisco Systems. Having authored foundational texts on Segregation of Duties (SOD) and Hierarchical SOD two decades ago, and backed by 15 years of teaching financial risk management, this expertise culminates in the AI Integrity Framework (AIIF). This Hamiltonian approach empowers organizations to embed continuous improvement cycles and strict SOD directly into their deployment pipelines.Readers will discover how to engineer automated "Build Breaks," architect deterministic kill switches, and secure the unstructured data supply chain against copyright contamination and intellectual property theft. By shifting from reactive public relations to proactive "Governance as Code," Chief Risk Officers, legal counsel, and audit committees can mathematically prove fiduciary control to regulators across overlapping jurisdictions, from California to the European Union.Authored by a veteran industry practitioner, creator of five previous Wiley &amp; Sons texts, and current developer of the Industry 5.0 and AI curriculum at Santa Clara University, this release is not a theoretical ethics manual. It is an uncompromising operational survival guide. It provides the exact structural tools necessary to transform artificial intelligence from an unquantified off-balance-sheet liability into a fully auditable, legally defensible, and highly profitable enterprise asset.

The AI Integrity Framework (AIIF) for Enterprise Control and Regulatory Compliance

Auditable AI Governance and Risk Management

Run better meetings. Make fairer decisions. Strengthen your organization.
Hardcover edition.
Trusted by thousands of organizations, this hardcover edition of&nbsp;Democratic Rules of Order, 11th Edition offers a complete, easy-to-use modern framework for running meetings that protects democratic participation while helping organizations make decisions effectively.
This fully revised and updated edition by leading experts in parliamentary rules offers easy numbering of rules for easy reference, templates for organizational bylaws, motions and more, and an overview of how meeting rules interface with higher level laws.&nbsp;
Inside, readers will learn how to:
<ul><li>Run fair, efficient, and productive meetings</li>
<li>Replace procedural jargon with plain-language rules</li>
<li>Encourage equal participation while preserving majority rule</li>
<li>Reduce conflict, confusion, and wasted time</li>
<li>Keep meetings focused on decisions-not technicalities</li>
<li>Strengthen governance and transparent decision-making</li>
<li>Empower leaders, board members, and volunteers to participate confidently</li>
<li>Apply a complete system adaptable to organizations of any size.</li>
</ul>
Ideal for nonprofits, boards, associations, civic groups, and community organizations, Democratic Rules of Order, 11th Edition is an essential guide for chairs, directors, volunteers, educators, and leaders seeking meetings that are more democratic, productive, and less stressful.

Practical Rules for Meetings and Decisions

Democratic Rules of Order, 11th Edition

Lead with humanity and end the era of management mediocrity. If you've ever vowed to be a better boss than the ones you've had, this book is for you. James (J.R.) Lowry and Daniela De Luca provide an essential roadmap for first-time managers and emerging leaders who refuse to repeat decades of management mediocrity. Drawing on Lowry's experience as a former US Air Force officer, McKinsey partner, and C-suite executive and De Luca's research on career advancement, this comprehensive guide shows how ditching outdated command-and-control habits-and leading with empathy instead-unlocks stronger performance, trust, and engagement in today's teams. Nearly 70 percent of American workers are disengaged, according to Gallup-a clear sign that traditional management approaches are no longer working. In response, Lowry and De Luca offer a practical framework that balances the art and science of management. They reveal the most common misconceptions and mistakes managers make, explain how the manager's role is evolving, and address the mental and emotional preparation required to lead well (even on hard days). Through concrete, actionable practices, Be the Boss You Wish You'd Had shows you how to manage with humanity, both in team practices like delegation and coaching, and in challenges such as office politics and burnout. The result is higher team engagement, stronger productivity, and a workplace culture where people can genuinely thrive. Becoming the leader you always wanted to work for is within your reach. With a relatable blend of research, stories, and advice, Be the Boss You Wish You'd Had is a clarion call to move beyond the "management meh" that plagues many organizations worldwide. J.R. Lowry and Daniela De Luca invite leaders to reclaim the human element of their work and, in doing so, change their own lives and the lives of those they lead.

A People-First Guide to Management

Be the Boss You Wish You'd Had

Mastering Emotions and Expectations to Cultivate Leadership Opportunities

Overcoming Frustration and Upset at Work

THE HYBRID SELLER

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