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Akker M: The Future of Behavioural
Science

The Future of Behavioural Science

According to 250+ Experts

Leading Places, Shaping Futures

The Power of Place-Based Leadership in Social Value Creation

Uncertainty is no longer something organizations can plan around, it is the environment HR and business leaders now operate in every day. Rapid advances in AI, shifting skills demands, evolving employee expectations, and widening social and economic pressures mean that traditional approaches to resilience, agility, and efficiency are no longer sufficient. Workplace Agility explains how organizations can move beyond coping with disruption to actively designing for it. Introducing the Workplace Elasticity (WE) model, the book shows how people strategy, business strategy, and Industry 5.0 thinking can be integrated to create organizations that are able to bend, stretch, and re-form without breaking. Rather than assuming stability will return, it provides a practical framework for operating effectively when uncertainty is the norm. Combining strategic insight with practical guidance, the book explores how HR and business leaders can align workforce planning, operating models, culture, and decision-making in AI-enabled environments. It addresses human-machine collaboration, evolving skills and roles, and the need for connection, purpose, and sustainable performance alongside technological change. Throughout, it translates complex ideas into clear actions, supported by tools, templates, and evidence-based practices. Drawing on global, real-world from TomTom, Novartis and Liberty Latin America, Workplace Agility is essential reading for HR and business leaders seeking to build adaptive, future-fit organizations that can thrive in complexity rather than collapse under it.

An HR Approach to Organizational Design and People Strategy

Workplace Agility

Fundamentals of Project Management

Agile Project Management introduces a basic Agile primer that focuses on building and improving project management knowledge in a structured, but easy to read format, rather than in a theoretical or conceptual manner. Tristan Boutros and Jennifer Cardella use an enterprise portfolio perspective to create an understanding of the nature and value of agile oriented thinking and a culture of continuous improvement. Alongside an explanation of the key processes and tools, the text includes sample learning materials such as getting started instructions, practical guides and real world examples.

A recent study conducted by the IT Process Institute indicates that implementing a high level of agility is the key that unlocks performance potential in organizations.  Agile Project Management introduces a basic Agile primer that focuses on building and improving project management knowledge in a structured, but easy to read format, rather than in a theoretical or conceptual manner. The result is reader self-sufficiency, simple understanding, greater sustainability, higher quality, and overall speed to value realization that improves your competitive advantage in the marketplace.  Tristan Boutros and Jennifer Cardella use an enterprise portfolio perspective to create an understanding of the nature and value of agile oriented thinking and a culture of continuous improvement. Alongside an explanation of the key processes and tools, the text includes sample learning materials such as getting started instructions, practical guides and real world examples.

Agile Project Management

Routledge Studies in Innovation, Organizations and Technology

Increasingly firms are moving away from the 'closed innovation paradigm' in which most R&amp;D is carried out in-house, in isolation and secrecy, to a more open way of working in which firms actively collaborate with other companies and institutions. Although this 'open innovation' is receiving more attention in academic research, the existing literature is largely qualitative and focused on the practices of high-technology multi-national firms and generally ignores the work being carried out in this area by SMEs. Using a combination of theory and cutting edge empirical (quantitative) investigation, Pooran Wynarczyk strives to address this major gap in current literature.

It is widely acknowledged that technological advances and scientific innovation are the most important sources of productivity growth and competiveness, as well as social and economic wellbeing. Increasingly, research and policy attention has come to focus on the small and medium-sized enterprise (SME) sector as a key source of new product development, innovation and suppliers of new technologies. However, despite being recognised as vital parts of a dynamic process of the knowledge-based economy, there is relatively little known about the contemporary factors that contribute to the innovativeness, internationalization, economic performance and growth of SMEs. Increasingly firms are moving away from the ‘closed innovation paradigm’ in which most R&amp;D is carried out in-house, in isolation and secrecy, to a more open way of working in which firms actively collaborate with other companies and institutions. It has been claimed that this new form of collaboration provides access to technologies and facilities that would otherwise take years and major investment to acquire in-house. This ‘open innovation’ is of great benefit to any company, but is incredibly useful for SMEs in particular.Although open innovation is receiving more attention in academic research, the existing literature is largely qualitative and focused on the practices of high-technology multi-national firms and generally ignores the work being carried out in this area by SMEs. Using a combination of theory and cutting edge empirical (quantitative) investigation, Pooran Wynarczyk strives to address this major gap in current literature.

The Dynamics of Open Innovation in SMEs

USS Langley and the Dawn of U.S. Naval Aviation

America's First Aircraft Carrier

This helpful resource shows you how to transform unconvincing messages into compelling copy. The new rules for persuasive messaging. When it comes to messaging, what worked in the past won't work today. Our noisy, digital world has undermined our ability to focus. For a message to grab attention and persuade, it now must pass the SAUCE test and be: Simple, Appealing, Unexpected, Credible, and Emotional.This book comes with a 15-question SAUCE test and a Heat Gauge which allows you to precisely measure the persuasive impact of your messages. Short, easy to read, and packed with visuals, Secret Sauce provides: <ul><li>Clear examples of what works and what doesn't</li><li>Fascinating insights from behavioral and neurological research</li><li>Powerful lessons from successful and failed campaigns</li></ul>Less than 10 percent of marketing messages are truly compelling-engaging the head and heart. Secret Sauce helps you weed out the clutter and craft messages that stick.

This helpful resource shows you how to transform unconvincing messages into compelling copy.&nbsp;The new rules for persuasive messaging. When it comes to messaging, what worked in the past won't work today. Our noisy, digital world has undermined our ability to focus. For a message to grab attention and persuade, it now must pass the SAUCE test and be: Simple, Appealing, Unexpected, Credible, and Emotional.This book comes with a 15-question SAUCE test and a Heat Gauge which allows you to precisely measure the persuasive impact of your messages. Short, easy to read, and packed with visuals,&nbsp;Secret Sauce&nbsp;provides:<ul><li>Clear examples of what works and what doesn't</li><li>Fascinating insights from behavioral and neurological research</li><li>Powerful lessons from successful and failed campaigns</li></ul>Less than 10 percent of marketing messages are truly compelling-engaging the head and heart.&nbsp;Secret Sauce&nbsp;helps you weed out the clutter and craft messages that stick.

How to Pack Your Messages with Persuasive Punch

Secret Sauce

Navigating Ambiguity to Create L&amp;D Solutions
Being a learning designer means solving problems without a playbook. Sometimes you’re handed a vague request. Other times, you notice a performance gap, a broken workflow, or a missed opportunity and feel driven to create something new. But what if you’re not sure how to start, what to build, or whether it will even work?
Getting Unstuck in Learning Design is your practical guide for those gray areas where many learning designers stall. You will learn to navigate ambiguity and shift priorities seamlessly in your day-to-day learning design work. Expert learning experience designer Melissa Milloway leads you through how to:
<ul><li>Find your spark and turn it into momentum.</li>
<li>Identify the right problem.</li>
<li>Determine where to focus your time and energy.</li>
<li>Use iterative design to test ideas, build credibility, and earn buy-in over time.</li>
</ul>
Whether you’re stuck on a specific project, stuck in routines that no longer serve you, or stuck wondering how to grow in your role, Milloway offers methods to create clarity and momentum. This book will help you think and act like a designer—more curious, adaptive, and willing to move forward before all the details are clear.

How to Create Clarity and Move Work Forward

Getting Unstuck in Learning Design

From Modern Marketer to Executive Leader

Four Principles to Guide Crucial Corporate Decisions

Strategy for Creating Long-Term Value

This book summarizes the 'rules of the service game' and presents the distilled lessons from three leaders' decades-long experience in consulting, teaching, and research on service, summarizing the 'rules of the game' they have learned. In particular, the authors emphasize that people (customers, employees, and managers) remain a prominent key to success in service, regardless of the level and extent of technology, robotics, and artificial intelligence (AI) involved.Embracing the social psychology of the various stakeholders and the settings in which they interact is critical for the long-term health of service organizations because this is what can yield sustainable competitive advantage. To be effective, service leaders need to understand the complexities of people so that they can create and support appropriate psycho-social contexts in their organizations.This book draws on the interrelated disciplines of social psychology, organizational behavior, and organizational psychology to distill fundamental principles that help inform the effective management of people and their organizational contexts. This book summarizes the most important 'rules of the game' on how to build effective service organizations for people to innovate, design, and co-create value.Rules of the Service Game provides a sharp and concise summary of how to manage a service organization by three thought leaders in this field. It reveals how people are central to the development of services whether those are delivered via technology, personally, or -- more likely -- a combination of these. This book deals with the organizational and contextual issues that produce the service quality marketing promotes. A central focus of the book is talent management -- how to attract, retain, and manage the talent necessary for creating and implementing the wide range of service delivery systems that will be required in the future.

Rules of the Service Game: What Service Leaders Need to Know

The need for resilience at organisational, department and individual level has never been greater. Geopolitical conflict, climate change, supply chain disruption and political instability are just a handful of the risks that leaders must mitigate to ensure stable business operation and optimum effectiveness. Project resilience refers to the ability of a project or initiative to anticipate, adapt and recover from unexpected challenges, disruptions or uncertainties. It involves the capacity to withstand shocks, maintain functionality in the face of adversity, and quickly recover to a stable state. Resilient projects underpin resilient organisations; a resilient organisation produces sustainable competitive advantage. This book offers a structured framework - the Project Resilience Maturity Model - to assess and enhance resilience in organisations. The authors begin by considering different approaches to project resilience, and by identifying potential tensions therein. In the second part, methods of sustaining project resilience are examined, focusing on the perspective of the project manager, personal responsibility and the role of leadership. The latter part of the textbook provides practical tools and applications to assess and enhance project resilience. Throughout, the authors employ a pedagogical framework designed to ensure maximum effectiveness for students and practitioners. Chapters are organised to reflect the evolution of project resilience maturity, moving from early-stage compliance to strategic integration and transformative resilience. Concepts are introduced in a sequential order that builds on what has come before, with Key Takeaways summarising each chapter's most critical points. Fictional case studies illustrate how topics can be been implemented in a complex project management setting, while Key and Dormant Tensions highlight potential blind spots. Demystifying complex topics without sacrificing scholarly rigour, Project Resilience provides you with a strategic approach to ensuring projects are well-equipped to withstand uncertainties and adapt to dynamic conditions. It is the perfect textbook to support advanced Project Management and Organisational Resilience courses, and to provide practical methods for leading responsible organisations.

Navigating Tensions from Control to Transformation

Project Resilience

The Future of Behavioural Science

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