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Burtka G: The Credibility Engine

The Credibility Engine

How Founders and Sales Leaders Turn Trust Into Customers and Scalable Go-to-Market

How can sales managers coach their teams through multiple, sometimes stressful, rollouts? You can teach your team to embrace and manage change from the bottom up. Global sales management and transformation leader Grant Van Ulbrich makes a compelling case for tackling this issue using an innovative change management model designed with sales teams in mind. Transforming Sales Management begins with an overview of sales management, sales transformation and change management. Showcasing the issues of organization-focused frameworks in today's current sales atmosphere, the book makes a case for a bottom-up change management model: SCARED SO WHAT. Transforming Sales Management takes readers through the implementation of the model used at various Fortune 100 groups, universities, and institutions, detailing the framework in two parts: SCARED (Surprise, Champion/Conflicted, Action, Receptive/Rejective, Explore, Decide) and SO WHAT (Strategy, Options, Way forward, Hope, Actions, Taking ownership). The author explains the emotional impact of change and why it's important to critically reflect and focus on actions before making a decision and responding to it. The book applies the model to complex sales situations and provides useful support tools to help readers react when confronted with change. Readers will learn how to help their sales teams navigate corporate rollouts, changes to organizational design, the implementation of new technologies, rejection of sales opportunities and changing customer expectations.

Teach your sales reps how to confront and work through complex challenges using an innovative change management model designed with sales teams in mind.

Lead Sales Teams Through Change

Transforming Sales Management

Account-Based Marketing is changing the discipline of marketing--Why?

Business-to-business (B2B) companies spend $40 Billion on marketing each year, and they embrace tech-driven innovations, yet the traditional model for lead generation has not changed for decades. Why? In addition to the techniques being outdated, they create friction and distrust between marketing and sales teams. ABM has quickly gained traction with leading B2B companies because it aligns sales and marketing teams around the accounts that will have the most business impact. Instead of chasing a large volume of lower-quality, generic leads, ABM helps sales and marketing professionals coordinate their efforts against a specific set of target accounts.

Despite the clear advantages of ABM, there continues to be much confusion around just how to implement it. Written by the leaders behind the successful marketing firm Demandbase, Account-Based Marketing explains how to execute a world-class ABM strategy from start to finish.
* Find out exactly how highly successful B2B companies are using Account-Based Marketing to grow their customer base
* Develop an effective strategy to adapt ABM principles for your own organization with its own unique needs
* Integrate your sales and marketing processes into an efficient, cohesive workflow
* Locate and attract the ideal clients for your business to increase revenue and open up new opportunities

From building the right target account list and understanding the impact of ABM on marketing programs, to selling ABM within an organization and finding budget for the strategy, you'll find it all in this authoritative guide.

Account-Based Marketing is changing the discipline of marketing--Why?

Business-to-business (B2B) companies spend $40 Billion on marketing each year, and they embrace tech-driven innovations, yet the traditional model for lead generation has not changed for decades. Why? In addition to the techniques being outdated, they create friction and distrust between marketing and sales teams. ABM has quickly gained traction with leading B2B companies because it aligns sales and marketing teams around the accounts that will have the most business impact. Instead of chasing a large volume of lower-quality, generic leads, ABM helps sales and marketing professionals coordinate their efforts against a specific set of target accounts.

Despite the clear advantages of ABM, there continues to be much confusion around just how to implement it. Written by the leaders behind the successful marketing firm Demandbase, Account-Based Marketing explains how to execute a world-class ABM strategy from start to finish.
* Find out exactly how highly successful B2B companies are using Account-Based Marketing to grow their customer base
* Develop an effective strategy to adapt ABM principles for your own organization with its own unique needs
* Integrate your sales and marketing processes into an efficient, cohesive workflow
* Locate and attract the ideal clients for your business to increase revenue and open up new opportunities

From building the right target account list and understanding the impact of ABM on marketing programs, to selling ABM within an organization and finding budget for the strategy, you'll find it all in this authoritative guide.

How to Target and Engage the Companies That Will Grow Your Revenue

Account-Based Marketing

How to increase the sales performance is a key question in most sales organizations.

The perspective of this book is what the implications are for those managing the sales organizations in the digital age. Today, there are many new ways in approaching and servicing customers, complementing the personal approach of a sales force. Taking this into consideration, the book describes which areas to address and what tools are available for management to improve performance in their sales organizations. The models described are proven and based on academic research, as well as the authors’ extensive experience from managing successful sales organizations and as management consultants. You will find practical examples how companies have solved various challenges in real life, as well as explanations of why it works with reference to marketing models, organizational theory and psychology.

"I have taught strategy at the Stockholm School of Economics for 35 years, and it has struck me many times how little of the subject sales and its organization that is covered in the curriculum – in my own school as well as in other universities. This comprehensive and important book fills this gap."

Dr Orjan Solvell, Professor of International Business at the Stockholm School of Economics, Senior Associate at the Institute for Strategy and Competitiveness at Harvard Business School

For the Digitial Age

Managing the Sales Organization

The sale you never hear about can be the one you were best equipped to win.

You have the expertise. The challenge is helping the right people recognize it before they need a supplier, a solution, or a conversation.

In LinkedIn for Manufacturing, Trevor Robinson shows individuals how to build a stronger professional presence and leaders how to support their teams through LinkedIn enablement. His 5C Method connects five essential practices into one practical system:

Credibility: Make your profile explain who you help, how you help, and why your experience matters.
Connections: Find and build relationships with the people who influence buying decisions.
Content: Turn your knowledge, experience, and personality into posts worth reading.
Conversations: Start natural exchanges and turn interest into meaningful next steps.
Consistency: Create a sustainable routine for publishing, connecting, and engaging.

You will find profile and headline examples, LinkedIn walkthroughs, post hooks and calls to action, outreach examples, and ways to batch and schedule content. A personal thirty-day action plan and twelve working tools help you put the method into practice without waiting for a company-wide program. Leaders will also learn how to support employees while preserving their individual voices.

Written for salespeople, marketers, business leaders, and technical experts across manufacturing, industrial technology, software, and services, this book focuses on the relationships that matter in longer sales cycles.

Learn the five Cs in order, then keep them working together. Build a presence that helps buyers understand your expertise, remember your name, and feel more confident starting a conversation.

How to Turn Your Team's Expertise into Buyer Trust and Business Opportunity

LinkedIn for Manufacturing

The Relationship-First System for Sales That Last

The M²ARK Method

Most B2B founders believe revenue problems are people problems. A stronger VP of Sales. A better marketing hire. A more disciplined team. So they replace people, repeat the pattern, and wonder why the number keeps moving in the wrong direction.Revenue Operations for B2B Founders argues that the model itself is wrong. Revenue is not what your people do. Revenue is what your system produces. And until founders understand that distinction, they will keep optimizing talent inside a broken architecture.This book gives you the Founder Operator Framework, a practical lens for diagnosing, designing, and operating a revenue system from zero to twenty million dollars. Covering everything from pricing behavior and funnel integrity to forecasting, churn, and the tools debate, each chapter pairs hard frameworks with real patterns from the field.You will not find silver bullets here. You will find a way of seeing revenue that changes how you build, and what you build next.

How Repeatable Systems Create Repeatable Revenue

Revenue Operations for B2B Founders

Enterprise sales success is not a function of company size, brand, or budget - it is a function of capability. A five-person startup founder and a Microsoft enterprise account director face the same fundamental demands: earning executive trust, navigating a buying committee with competing agendas, building a business case tied to real outcomes, mobilizing an organization behind a deal, planning an account over years rather than quarters, and staying resilient through long, politically complex cycles. This book identifies the six capabilities that determine who wins the enterprise and who doesn't, illustrated through real, verified case studies drawn from the author's career.

WIN THE ENTERPRISE

The first ever playbook for B2B salespeople on how to win clients and customers who are already being serviced by your competition, from the author of The Only Sales Guide You'll Ever Need and The Lost Art of Closing. Like it or not, sales is often a zero-sum game: Your win is someone else's loss. Most salespeople work in mature, overcrowded industries, your offerings perceived (often unfairly) as commodities. Growth requires taking market share from your competitors, while they try to do the same to you. How else can you grow 12 percent a year in an industry that's only growing by 3 percent? It's not easy for any salesperson to execute a competitive displacement--or, in other words, "eat their lunch." You might think this requires a bloodthirsty "whatever it takes" attitude, but that's the opposite of what works. If you act like a Mafia don, you only make yourself difficult to trust and impossible to see as a long-term partner. Instead, this book shows you how to find and maintain a long-term competitive advantage by taking steps like: • ranking prospective new clients not by their size or convenience to you, but by who stands to gain the most from your solution. • understanding the different priorities for everyone in your prospect's organization, from the CEO to the accountants, and addressing their various concerns. • developing a systematic contact plan for all those different stakeholders so you can win over the right people at the organization in the optimal sequence. Your competitors may be tough, but with the strategies you'll discover in this book, you'll soon be eating their lunch.

The first ever playbook for B2B salespeople on how to win clients and customers who are already being serviced by your competition, from the author of The Only Sales Guide You'll Ever Need and The Lost Art of Closing. Like it or not, sales is often a zero-sum game: Your win is someone else's loss. Most salespeople work in mature, overcrowded industries, your offerings perceived (often unfairly) as commodities. Growth requires taking market share from your competitors, while they try to do the same to you. How else can you grow 12 percent a year in an industry that's only growing by 3 percent? It's not easy for any salesperson to execute a competitive displacement--or, in other words, "eat their lunch." You might think this requires a bloodthirsty "whatever it takes" attitude, but that's the opposite of what works. If you act like a Mafia don, you only make yourself difficult to trust and impossible to see as a long-term partner. Instead, this book shows you how to find and maintain a long-term competitive advantage by taking steps like: <li>ranking prospective new clients not by their size or convenience to you, but by who stands to gain the most from your solution.</li> <li>understanding the different priorities for everyone in your prospect's organization, from the CEO to the accountants, and addressing their various concerns.</li> <li>developing a systematic contact plan for all those different stakeholders so you can win over the right people at the organization in the optimal sequence.</li> Your competitors may be tough, but with the strategies you'll discover in this book, you'll soon be eating their lunch.

Eat Their Lunch

How to Challenge Assumptions, Reframe Problems, and Win the Sale

Provoke Selling

Getting People to Think Your Idea Is Their Idea

Flip the Script

The seismic shifts in B2B selling brought about by the recent global pandemic have left scholars grappling with the fundamental question of permanence. As the traditional face-to-face dynamics of B2B sales stand challenged, academic minds seek answers: Are these changes enduring, or will we revert to the familiar norms of in-person interactions? A Critical Examination of the Recent Evolution of B2B Sales is a groundbreaking exploration designed for academic scholars seeking clarity in these uncertain times. In the pursuit for understanding, scholars encounter a myriad of questions. What truly transpired in sales activities during the pandemic? Does the surge in virtual selling signify a lasting transformation, or is it merely a temporary adaptation? Critical thinking becomes paramount, necessitating a deep dive into published ideas to discern the strength of conclusions drawn. The academic community grapples with the challenge of scrutinizing the landscape to determine if the changes are indeed permanent and if so, how B2B sales forces can effectively adapt.

A Critical Examination of the Recent Evolution of B2B Sales

The Credibility Engine

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