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Stone K: The Change Agent’s Field Guide

The Change Agent’s Field Guide

Mastering the Intersections of Change Management and Continuous Improvement

Routledge Masters in Public Management

Human resource management is a core element of any service, but especially so in public service organizations, whose employees are often their most valuable resource. This book offers research on HRM in the public sector. It covers the relationship between HRM and organizational performance, and managing cultural change and the work-life balance.

The latest instalment of the successful Routledge Masters in Public Management series: Human Resource Management in Public Service Organizations addresses a significant gap in texts that are available to practitioners and scholars of public sector management. There has been an extensive adoption of private sector human resource management (HRM) techniques within the public sectors of various countries. This transformation has had its genesis in public choice theory which has argued that government is inefficient and non-responsive. Beattie and Waterhouse combine practical techniques of human resource management within the context of the public sector focussing on a number of key areas:<ul> <ul> <li>The various components of HRM and how they may be applied in a public sector environment</li> <li>Debates in relation to the benefits of HRM within the public sector, and in particular, whether the distinctiveness of the public sector calls for a unique practice of HRM.</li> <li>Critically evaluating the interaction between HRM and the changing context of public management. </li> <li>Critically evaluating the interaction between HRM and public and voluntary sector values.</li> </ul> </ul>Human Resource Management in Public Service Organizations seeks to equip public sector managers and students of public management with the necessary skills and knowledge to more effectively manage their human resources.

Human Resource Management in Public Service Organizations

Human resource management is a core element of any service, but especially so in public service organizations, whose employees are often their most valuable resource. This book offers research on HRM in the public sector. It covers the relationship between HRM and organizational performance, and managing cultural change and the work-life balance.

There are many ideas about how the world should change to improve the lot of large portions of the population and many individuals, groups and organisations who are trying to put those ideas into practice. Development: The Basics is an absorbing introduction to those policies, practices and players in human development and addresses key questions including: Is development simply about alleviating poverty? Do development ideas work best at the global or local level? How can we achieve the goal of sustainable development? Do the outcomes always match the intentions?Featuring examples drawn from around the world, a glossary, timelines and suggestions for further reading this book is the ideal starting point for those new to the study of development.

There are many ideas about how the world should change to improve the lot of large portions of the population and many individuals, groups and organisations who are trying to put those ideas into practice. Development: The Basics is an absorbing introduction to those policies, practices and players in human development and addresses key questions including:<ul> <li>Is development simply about alleviating poverty?</li> <li>Do development ideas work best at the global or local level?</li> <li>How can we achieve the goal of sustainable development?</li> <li>Do the outcomes always match the intentions?</li> </ul>Featuring examples drawn from around the world, a glossary, timelines and suggestions for further reading this book is the ideal starting point for those new to the study of development.

Development: The Basics

This book Provides a roadmap for digital transformation- Demonstrates how digital transformation is necessary for the survival and growth of business organizations and nonprofits of all sizes and industry segments.

This book Provides a roadmap for digital transformation- Demonstrates how digital transformation is necessary for the survival and growth of business organizations and nonprofits of all sizes and industry segments.

A Roadmap for Driving Results in the Digital World

Transformative Marketing

Grounded in the latest research and practical experience in client organizations, this book provides a coherent theory of the leadership of groups. The authors show how this knowledge can be used to inspire and motivate groups to deliver positive spirals of performance at the individual, group and organisational levels.

Grounded in the latest research and practical experience in client organizations, this book provides a coherent theory of the leadership of groups. The authors show how this knowledge can be used to inspire and motivate groups to deliver positive spirals of performance at the individual, group and organisational levels.

Group Leadership

The Hidden Power of Nonverbal Communication

Tell

Based on practical field experience and several case studies, this book presents state-of-the-art artificial intelligence techniques, validating their efficiency and accuracy in real-world industrial applications. The authors show how a meta-heuristic approach can enhance automatic fault monitoring in man-made systems. For each phase of fault monitoring, they propose a meta-heuristic approach that is tested experimentally in an actual industrial environment. While the proposed methods are validated on specific industrial problems, their applicability is wide and general.

Based on practical field experience and several case studies, this book presents state-of-the-art artificial intelligence techniques, validating their efficiency and accuracy in real-world industrial applications. The authors show how a meta-heuristic approach can enhance automatic fault monitoring in man-made systems. For each phase of fault monitoring, they propose a meta-heuristic approach that is tested experimentally in an actual industrial environment. While the proposed methods are validated on specific industrial problems, their applicability is wide and general.

Using Meta-Heuristic Optimization

Automatic Monitoring, Fault Diagnostics, and Maintenance

Making Better Business Decisions provides a toolkit for understanding the case for a new project, product or service, business change or other investment of resources. The phrase 'business case' is universally understood, but scratch below the surface and you will find that it has many different meanings depending on the context and culture of an organisation. This is completely understandable, but wouldn't it be helpful if there was a common approach and a common language to developing business cases? Stefan Sanchez and Alan Brown unpack the different elements of a business case, setting out in detail what should be covered as follows: ¢ Strategic case - why do we want to invest and what are the outcomes we want to achieve? ¢ Economic case - what choices do we have and how do we assess them to identify a solution? ¢ Commercial case - who are our delivery partners and what is the 'deal' with them? ¢ Financial case - can we afford it and where is the money coming from? ¢ Management case - how are we going to manage delivery and what is required for governance and approval? Increasing complexity in business alongside the accelerating pace of change means that businesses need a consistent and reliable basis for making more decisions, faster. Making Better Business Decisions offers this potential.

Making Better Business Decisions provides a toolkit for understanding the case for a new project, product or service, business change or other investment of resources.  The phrase ’business case’ is universally understood, but scratch below the surface and you will find that it has many different meanings depending on the context and culture of an organisation.  This is completely understandable, but wouldn’t it be helpful if there was a common approach and a common language to developing business cases?    Stefan Sanchez and Alan Brown unpack the different elements of a business case, setting out in detail what should be covered as follows:  ¢ Strategic case - why do we want to invest and what are the outcomes we want to achieve? ¢ Economic case - what choices do we have and how do we assess them to identify a solution?  ¢ Commercial case - who are our delivery partners and what is the ’deal’ with them? ¢ Financial case - can we afford it and where is the money coming from? ¢ Management case - how are we going to manage delivery and what is required for governance and approval?  Increasing complexity in business alongside the accelerating pace of change means that businesses need a consistent and reliable basis for making more decisions, faster. Making Better Business Decisions offers this potential.

Making Better Business Decisions

Shigeo Shingo was the foremost Lean methods authority and documenter. His books were the first analyses of the Toyota Production System.The Shingo Prize, which is administered by the Shingo Institute, was established in 1988 and endorsed by Dr. Shingo.The Shingo Prize is a global program that acknowledges enterprises that excel in Lean culture, systems, and results. The model upon which the Shingo Prize is based, as well as its guiding principle and identification of related insights of enterprise excellence (namely that ideal results require ideal behavior, beliefs and systems drive behavior, and principles inform ideal behaviors) have evolved from Shingo's texts and anlyses of excellence.

Shigeo Shingo was the foremost Lean methods authority and documenter. His books were the first analyses of the Toyota Production System.The Shingo Prize, which is administered by the Shingo Institute, was established in 1988 and endorsed by Dr. Shingo.The Shingo Prize is a global program that acknowledges enterprises that excel in Lean culture, systems, and results. The model upon which the Shingo Prize is based, as well as its guiding principle and identification of related insights of enterprise excellence (namely that ideal results require ideal behavior, beliefs and systems drive behavior, and principles inform ideal behaviors) have evolved from Shingo's texts and anlyses of excellence.

How the Insights, Principles, and Practices of the Shingo Prize Model Are Based on the Words of Shigeo Shingo

Shingo on Shingo

Process analysis is the first tool needed to capture the initial situation before any improvement. Process analysis helps collect the "facts and data" that gives the overall production capacity of the process, shows all opportunities for improvement their amount and source. It is therefore possible to establish the target picture of the process condition and prioritize the needed actions to get there. This book uses numerous examples, charts and drawings to explain the deployment of process analysis and to convey the knowledge effectively.

Process analysis is the first tool needed to capture the initial situation before any improvement. Process analysis helps collect the "facts and data" that gives the overall production capacity of the process, shows all opportunities for improvement their amount and source. It is therefore possible to establish the target picture of the process condition and prioritize the needed actions to get there. This book uses numerous examples, charts and drawings to explain the deployment of process analysis and to convey the knowledge effectively.

Process Analysis

Implementing Standardized Work

The Change Agent’s Field Guide

Bibliografische Angaben

Schlagworte

Bibliografische Angaben

Schlagworte

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