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Strategic Human Resource Management in
the Hospitality Industry

Strategic Human Resource Management in the Hospitality Industry

A Digitalized Economic Paradigm

A provocative exposé of how our attention, behavior, and desires have been co-opted by the “choice box”—a curated set of options that offer a false sense of agency while funneling us down pre-determined paths controlled by a select few Choice boxes are all around us, but chances are you’ve never noticed them. Every time you click on a recommended video, rate an Uber driver, run a Google search, or invest in your 401k, you may think you’re the one calling the shots—but in reality, you’re limited to making the choices that a corporation wants you to make. Today, structured decision-making governs our lives to such an extent that we hardly see it at all. But who designs these choices, and whose interests do they serve? In Choose Your Captivity, historian Eli Cook introduces readers to the choice architects who first built these boxes and trapped us inside—from the maze-building eugenicist who invented the multiple-choice test to the marketing gurus who sold off our supermarket shelves to a few ultra-processed food giants. In less than a generation, architects like these have transformed a handful of online platforms into the richest businesses in the world. And by determining our options, controlling our actions, and even shaping our identities, they have laid the groundwork&nbsp;for the winner-takes-all game of digital capitalism that dominates us today. In a society built around the promise of free choice and personal responsibility, Cook argues, these hidden architects might just have the greatest power of all. A propulsive and vivid history, Choose Your Captivity opens readers’ eyes to the immense power of the choice box—and how to escape it.

A provocative exposé of how our attention, behavior, and desires have been co-opted by the “choice box”—a curated set of options that offer a false sense of agency while funneling us down pre-determined paths controlled by a select few Choice boxes are all around us, but chances are you’ve never noticed them. Every time you click on a recommended video, rate an Uber driver, run a Google search, or invest in your 401k, you may think you’re the one calling the shots—but in reality, you’re limited to making the choices that a corporation wants you to make. Today, structured decision-making governs our lives to such an extent that we hardly see it at all. But who designs these choices, and whose interests do they serve? In Choose Your Own Captivity, historian Eli Cook introduces readers to the choice architects who first built these boxes and trapped us inside—from the maze-building eugenicist who invented the multiple-choice test to the marketing gurus who sold off our supermarket shelves to a few ultra-processed food giants. In less than a generation, architects like these have transformed a handful of online platforms into the richest businesses in the world. And by determining our options, controlling our actions, and even shaping our identities, they have laid the groundwork&nbsp;for the winner-takes-all game of digital capitalism that dominates us today. In a society built around the promise of free choice and personal responsibility, Cook argues, these hidden architects might just have the greatest power of all. A propulsive and vivid history, Choose Your Own Captivity opens readers’ eyes to the immense power of the choice box—and how to escape it.

How Corporations Built Our Choices and Sold Our Freedom

Choose Your Captivity

A guide to communicating professionally and authentically in today's workplace. Whether you are a leader, manager, or ambitious young professional, this book provides strategies you can use to communicate effectively and professionally without losing your own voice, command a room without dominating it, and inspire action without forcing it. Drawing on the author's experience teaching Business Communication courses and working for both international organizations and startups, you'll be equipped with proven techniques you can apply right away. Grounded in real-world examples, including how to write a persuasive email, how to navigate a difficult conversation with a colleague, how to craft an engaging virtual presentation, and how to effectively use AI as a support tool, Buxton covers all you need to know about written, spoken, and digital forms of communication.

Speaking and Writing with Professional Impact

Magnetic Communication

Strategic Staffing, Sixth Edition equips both current and future managers with the knowledge and skills to adopt a strategic and contemporary approach to talent identification, attraction, selection, deployment, and retention. Grounded in research, this text covers modern staffing concepts and practices in an engaging and reader-friendly format.

Strategic Staffing

What nobody tells you about power, money, and winning in business There is a moment most executives recognize but rarely talk about. You're sitting in a meeting where the language is polite, the slide deck is professional, and everyone in the room knows someone is about to get destroyed. The budget. The team. The product. The career. They call it a strategic review. What it actually is? A knife fight with better lighting. Business isn't fair. Meritocracy is largely a fiction. The people who talk like sages are usually improvising behind the scenes, and the gap between the official version of how companies work and what actually happens inside them is exactly where careers are built-or quietly ended. The Trick Is Not Minding That It Hurts is the book that lives in that gap. It is a blunt, unsentimental field guide to how the system actually works and how to survive it without losing your sanity. After two decades inside the world's most competitive environments-including senior leadership roles at Facebook, Alibaba, and Expedia, followed by years in the private equity trenches-Lee McCabe has seen how power is built, how decisions are really made, and why the "official story" is often the most dangerous one to believe. If you are ready to stop being naive and start navigating the real world of business, this is your guide.

What Nobody Tells You About Power, Money, and Winning in Business

The Trick Is Not Minding That It Hurts

Visionary marketing insider, Christian Muche, Founder of the annual Possible conference, has built his career by turning bold ideas into transformative platforms that shape industries and inspire global audiences. In The Future Possible, Christian shares the latest groundbreaking innovation at the intersection of marketing and technology so that businesses of all types can learn what is needed to succeed over the coming decades.The key themes include: <ul><li>Trust as the primary currency (earned, measured, defended).</li><li>Moments as the flywheel that turns attention into adoption.</li><li>Networks as the distribution logic for ideas, products, and reputation.</li></ul>This is the playbook to building trust-first brands that travel across markets and media. Chapters include executive frameworks that leaders can apply immediately, and a clear way to lead through AI acceleration, cultural volatility, and the post-attention economy without whiplash.

The platform-backed blueprint for building the next generation of market-leading brands.

Leadership, Human Connection, and Creating What Comes Next

The Future Possible

The Science and Practice of Changing Other People’s Minds in Business, Relationships, and Everyday Life

How Persuasive Are You?

What if the key to success in a world of constant change was never really grit, or persistence - but curiosity? The modern era asks us to optimise ourselves into corners and build lives that run predictably while we stall inside. And the very blueprint we've been handed for success - one of relentless specialization - is not only incomplete, but completely counterproductive to a fulfilling life.Fusing groundbreaking research, elite business insights, and thrilling studies of history's greatest polymaths, Harvard educator Dr. T. Alexander Puutio uncovers the simple truth behind resilient, fulfilling lives: they're built in loops, not ladders.From Leonardo da Vinci to Steve Jobs, the people who shape the future don't follow straight lines - they explore widely, quit strategically, and stay flexible enough to keep becoming someone new.In a world that breaks ladders as fast as you can climb them, the code of curiosity offers a powerful model for thriving in uncertainty. Exploiting a loop of exploration, feedback and reinvention, curiosity is a force that supercharges our brain's capacity to learn and innovate. Those who can harness the cycle unlock not just a serious strategic edge, but a better way to cultivate a meaningful life.A joyful book that speaks to the meaning vacuum of modern life, The Curiosity Code upends the traditional pillars of self-development. Instead, it offers a bold, practical blueprint for navigating change, reclaiming agency, and building a life that evolves as fast as the world around you.

The Hidden Advantage of Curiosity in a World of Constant Change

The Curiosity Code

Exposes the anatomy of organizational harm and how to save institutions from toxic culture While we often read about corporate scandals, we are left wondering: why do organizations keep causing harm?​​​​​​​ Benjamin van Rooij and Nicholas Lord argue that to truly understand and address the impacts of dysfunctional organizations we must look beyond the senior executives and/or leaders and understand the deeper problems in the organization itself. To do so, Toxic uses dozens of in-depth case studies to connect the dots between various scandals and illustrate the deeper toxic patterns within organizations that lead to them. Each chapter recounts compelling stories of individuals caught within these toxic systems and addresses urgent societal challenges such as environmental degradation, the opioid epidemic, the harms of social media, and police abuse. Stories include: <ul><li>Boeing focusing so much on its day-to-day share price that it lost sight of ensuring the long-term safety of its 737 MAX airplanes.</li><li>Volkswagen experimenting with monkeys locked in cages breathing exhaust fumes in a desperate attempt to deny the harm of its “clean diesel” engines.</li><li>How the Oakland Police Department taught its rookies to engage in racist and abusive policing practices, resisting decades-long attempts to reform the department.</li></ul> Revealing, accessible, and engaging, Toxic, breaks down the core characteristics of toxic organizations and shows readers how to recognize and address toxicity in their everyday lives.

Exposes the anatomy of organizational harm and how to save institutions from toxic cultures While we often read about the scandals organizations cause, we are often left wondering: why do organizations keep causing harm? Benjamin van Rooij and Nicholas Lord argue that to truly understand and address the impacts of dysfunctional workplaces we must understand the economic, social, and governmental contexts. To do so, Toxic uses dozens of in-depth case studies to connect the dots between various scandals and illustrate the deeper toxic patterns within organizations that lead to them. Each chapter recounts compelling stories of individuals caught within these toxic systems and addresses urgent societal challenges such as climate change, structural abuse, and the failures of both private and public institutions. Stories include: <ul><li>The role the US Federal Aviation Authority played in Boeing’s failure to ensure the safety of its 737 MAX airplanes</li><li>Volkswagen executives installing emission cheating software in 11 million vehicles</li><li>How Monsanto suppressed critical scientific evidence of the harmful nature of some of its most important products.</li></ul> Accessible, engaging, and full of insight, Toxic, breaks down the core characteristics of toxic organizations and equips readers with tools to unearth and prevent toxicity.

How Organizations Go Bad

Toxic

Palgrave Macmillan Studies in Banking and Financial Institutions

This book provides a rigorous examination of the green bond market and its interaction with the banking sector. Over the past decade, green bonds have grown rapidly and become a central instrument in sustainable finance. Despite this expansion, existing research remains fragmented across regulatory discussions, descriptive market analyses, and empirical pricing studies. Moreover, limited attention has been devoted to banks, even though they represent a major issuer category and play a structurally different role from that of corporate and sovereign issuers. The book first describes the institutional evolution of the green bond market, clarifying the role of market-based standards, reporting frameworks, and external review mechanisms. It then maps the market's structure, examining issuance trends, issuer composition, financial characteristics, and use-of-proceeds patterns. A dedicated chapter investigates the pricing of bank-issued green bonds, assessing whether environmental labelling is associated with measurable yield differentials within the banking sector. Finally, the analysis extends to the role of banks in sustainable finance, discussing green bond funding, sustainable lending, regulatory metrics such as the Green Asset Ratio, and climate-related supervisory frameworks. By combining regulatory analysis, bond-level evidence, and an institutional perspective, the book shows how green bonds operate within capital markets and how banks engage with them. It will be of interest to scholars in banking and sustainable finance, graduate students in finance and economics, and practitioners and policymakers concerned with green capital markets.
 Danilo Abis&nbsp;
 is a Post-doctoral Fellow in Financial Markets and Institutions at the University of Turin, Italy. He holds a PhD in Business and Management (Financial Markets and Institutions track) and was a Visiting PhD Researcher at Surrey Business School, University of Surrey, UK. His research focuses on banking, sustainable finance, and fintech, with particular emphasis on green bond markets, ESG dynamics within financial institutions, and broader developments in capital markets.

This book provides a rigorous examination of the green bond market and its interaction with the banking sector. Over the past decade, green bonds have grown rapidly and become a central instrument in sustainable finance. Despite this expansion, existing research remains fragmented across regulatory discussions, descriptive market analyses, and empirical pricing studies. Moreover, limited attention has been devoted to banks, even though they represent a major issuer category and play a structurally different role from that of corporate and sovereign issuers. The book first describes the institutional evolution of the green bond market, clarifying the role of market-based standards, reporting frameworks, and external review mechanisms. It then maps the market's structure, examining issuance trends, issuer composition, financial characteristics, and use-of-proceeds patterns. A dedicated chapter investigates the pricing of bank-issued green bonds, assessing whether environmental labelling is associated with measurable yield differentials within the banking sector. Finally, the analysis extends to the role of banks in sustainable finance, discussing green bond funding, sustainable lending, regulatory metrics such as the Green Asset Ratio, and climate-related supervisory frameworks. By combining regulatory analysis, bond-level evidence, and an institutional perspective, the book shows how green bonds operate within capital markets and how banks engage with them. It will be of interest to scholars in banking and sustainable finance, graduate students in finance and economics, and practitioners and policymakers concerned with green capital markets.

Market Structure, Pricing, and Regulation in Sustainable Finance

The Green Bond Market and the Banking Sector

Hart Studies in Comparative Public Law

Theory, Practice and Problems

Automation in Governance

11 Cheatcodes to Unlock the Life You Want

What’s Stopping You?

Modern leaders face intense pressure to move fast and look decisive, often resorting to rapid restructuring and sudden pivots to signal strength. But this obsession with speed is a trap. It forces executives to rely on past assumptions rather than actual observation, turning experience into hasty judgment. When you act on incomplete fragments - like anecdotal evidence or surface-level dashboards -&nbsp; you inadvertently trigger a cycle of temporary fixes, organizational fatigue and strategic drift. This concise book introduces a critical discipline for the modern era: pausing to see an organization clearly before attempting to change it. Moving beyond abstract theory, Clarity Before Change provides executives with practical tools-like the "Organization Twin"-to map capabilities without bias and replace organizational blame with productive curiosity. Far from preaching hesitation, this research-backed guide delivers a blueprint for precise, intelligent transformation, showing that the ultimate competitive advantage is strategic composure under complexity.

Why leaders must see clearly before they act

Clarity before Change

Strategic Human Resource Management in the Hospitality Industry

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