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Baer S: Stickology

Stickology

How to Build Unbreakable Connections with Employees and Customers for Life

When the plan can’t keep up with changing conditions, strategic judgment must. Strategic leaders increasingly make consequential decisions in the gap between strategic intent and the plan of action. They need to stay oriented toward what they are trying to create while continually deciding what to hold, what to adapt, and what to let go of to meet rapidly changing conditions. The challenge is that pressure can begin shaping those decisions before you realize it. Over time, hundreds of reasonable choices can add up to something no one intended. In this book, strategist and executive coach Karin Blair reveals a hidden lever behind strategic judgment: the inner capacity of the leader making those calls. Through a framework of interconnected agilities, you’ll learn to <ul><li>build emotional agility to recognize when self-protection and reactivity are shaping your judgment,</li><li>develop cognitive agility to widen the perspectives and possibilities you can consider before deciding, and</li><li>strengthen navigational agility to stay oriented and committed as conditions change and results remain uncertain.</li></ul> With practical insights and real-world examples, Blair helps you recognize when pressure is narrowing your judgment and build the agilities that strengthen your capacity over time, so you can draw on it when the stakes are high. You can’t change the terrain. But you can expand your inner capacity to navigate it.

Make better high-stakes decisions in uncertainty by developing the 3 agilities (emotional, cognitive, and navigational) needed to lead when no clear answers exist. Today's leaders face a difficult challenge: They must make high-stakes decisions before they have enough information to know whether those choices will succeed. Organizations operate in a BANI world, one that is brittle, anxious, nonlinear, and increasingly difficult to predict. Yet many leaders continue to make strategic decisions using mental models built for a more stable era. This book reveals why leaders often narrow their options under pressure, mistake activity for impact, and seek certainty when ambiguity demands something different. Executive coach Karin Blair shows that the quality of strategic decisions depends less on what leaders know and more on what they can hold without reacting, oversimplifying, or forcing premature resolution. Through a powerful framework built around 3 interconnected agilities, readers learn how to <ul><li>build emotional agility to stay grounded under pressure,</li><li>develop cognitive agility to hold competing perspectives and challenge assumptions, and</li><li>strengthen navigational agility to sustain commitment when results remain uncertain.</li></ul> Filled with practical leadership insights and real-world examples, this book helps leaders expand their decision field, choose coherence over relief, and create strategies that compound into meaningful long-term impact.

3 Agilities for Strategic Decisions

Capacity Under Pressure

Fusing High Tech with Human Touch for Organizational Success

The Pulse of Progress

Featured on Forbes, Morning Joe, Teen Vogue, Pod Save America, and more From Amanda Litman, cofounder of Run for Something, “a refreshingly candid, delightfully irreverent guide to leadership for the next generation.” ―Adam Grant When We’re in Charge is a no-bullshit guide for the next generation of leaders on how to show up differently, break the cycle of bad Boomer leadership, and navigate the changing demands of those in power and the evolving expectations people have of their workplace. Based on Amanda Litman’s experience as a founder and executive (and mom of two who’s trying desperately to have a life outside of work), and informed by conversations with more than 100 next-gen leaders across politics, business, media, tech, education, and more—including Versha Sharma, former editor-in-chief of Teen Vogue; Maxwell Frost, the first Gen Z member of Congress; and Evan Spiegel, CEO of Snap Inc—this book is a vital resource for new leaders trying to figure out how to get stuff done without making your team or yourself miserable. When We’re in Charge offers solutions for sticky challenges:<ul><li>How to be yourself without giving your full self to your role</li><li>How to think about social media when your team sees what you post</li><li>How to set up guardrails for work-life balance </li></ul>A necessary read for all who occupy or aspire to leadership roles, When We’re in Charge is a vision for a future where leaders at work, in communities, and across the country are compassionate, genuine, and effective.

Featured on Forbes, Morning Joe, Teen Vogue, Pod Save America, and more From Amanda Litman, cofounder of Run for Something, “a refreshingly candid, delightfully irreverent guide to leadership for the next generation.” ―Adam Grant “The workplace is evolving more rapidly than ever. When We’re In Charge has all the insights and advice for leaders to navigate these choppy waters.” ―Sami Sage, New York Times bestselling author of Democracy in Retrograde Most leadership books treat millennials and Gen Z like nuisances to manage around, focusing on how leaders from older generations can fit young people into their existing corporate cultures. Not this one. When We’re In Charge is a no-bullshit guide for the next generation of leaders on how to show up differently, break the cycle of bad boomer leadership, and navigate the changing demands of those in power and the evolving expectations people have of their workplace. Based on author Amanda Litman’s experience as a founder and executive (and mom of two who’s trying desperately to have a life outside of work), and informed by conversations with more than 100 next-gen leaders across politics, business, media, tech, education, and more—and including people like Versha Sharma, editor-in-chief of Teen Vogue; Maxwell Frost, first Gen Z member of Congress; and Evan Spiegel, CEO of Snap Inc—this book is a vital resource for new leaders trying to figure out how to get stuff done without making your team or yourself miserable. When We’re in Charge offers solutions for sticky challenges: -How to be yourself without giving your full self to your role -How to think about social media when your team sees what you post -How to set up guardrails for work-life balance Litman also makes powerful arguments about the practices and shape of work: -Why a four-day work week is the future -Why transparency is a powerful tool that can do real damage if not wielded with intention -Why it matters for you, the boss, to both provide and take family leave A necessary read for all who occupy or aspire to leadership roles, When We’re in Charge is a vision for a future where leaders at work, in communities, and across the country are compassionate, genuine, and effective.

A Playbook for How to Show Up, Lead Well, and Go Home Happy

When We're in Charge

Master the essential actions that create lasting trust in any relationship, from the world's leading experts in workplace trust. Trust is essential to all relationships, but knowing how to build and maintain it remains elusive. Drawing from three decades of research and consulting, trust experts Dennis and Michelle Reina provide a comprehensive roadmap for creating lasting trust in any relationship. Through actionable frameworks, tools, and stories, readers will learn: <ul><li>Essential behaviors that build trust in character, communication, and capability</li><li>How to foster an environment of openness where people feel heard and valued</li><li>Ways to rebuild trust after breaches or betrayals</li><li>Techniques for strengthening self-trust as the foundation for trusting others</li><li>The role of gratitude in nurturing reciprocal trust</li></ul> With the groundbreaking Reina Individual Trust Scale Assessment and concrete strategies for implementation, this essential guide equips readers to forge powerful bonds of trust that endure through uncertainty and change.

Transform Lives, Teams, and Organizations

The Art of Trust Building

The integration of artificial intelligence (AI) into supply chain management has not only transformed the way businesses operate but also highlighted the interplay between ecological and human dimensions. On the ecological side, AI technologies optimize resource use, reduce waste, and minimize environmental impact through more efficient logistics and demand forecasting. The human dimension focuses on how AI affects labor, decision-making, and ethical considerations. As AI evolves, further exploration into a balance between sustainability and human well-being may ensure that its benefits are maximized while minimizing any negative consequences on the environment and society. Ecological and Human Dimensions of AI-Based Supply Chain explores innovations in the adoption and integration of responsible AI solutions in supply chains. It examines the ecological and social perspectives that drive supply chain technology and manufacturing improvements. This book covers topics such as circular economy, risk management, and sustainability, and is a useful resource for business owners, ecologists, computer engineers, academicians, data scientists, and researchers.

Ecological and Human Dimensions of AI-Based Supply Chain

Retail Marketing in the Modern Age explores contemporary concepts and strategies essential to building successful retail brands globally. The book captures the essence of modern retail marketing by examining both traditional and extended elements of the retail mix in today's dynamic, evolving business environment. It provides a comprehensive understanding of how digital transformation, driven by technologies such as AI, ML, VR, AR, IoT, blockchain, cloud computing, and data analytics, along with advanced PoS systems, CRM platforms, ERP systems, and RFID technology, is reshaping integrated marketing communication, brand campaigns, merchandise management, category management, assortment planning, personalization, and the shopping experience, reflecting the purpose and promise of a brand.Focusing on emerging trends, the book explores new formats and business models, with emphasis on omnichannel retailing and its key constituents. It also addresses the tangible and intangible aspects of retailing, offering insights into how to achieve deeper customer engagement and patronage loyalty. It provides an in-depth overview of contemporary retail design elements, store ambiance, visual merchandising, planograms, and fixtures. Latest practical insights on human resource management, managing luxury brands, building curated private label brands, mall operations, location strategies, public relations, influencer marketing, loyalty programs, and sustainability initiatives provide a holistic outlook.Designed for students, researchers, and professionals in Retail Management, Marketing, and Branding, this book combines theory with practical applications. Through real-world examples, case studies, and illustrations, it equips readers with critical skills to navigate the complexities of modern retail marketing.

Retail Marketing in the Modern Age

This book—the first to treat workplace culture like a garden instead of a construction project—offers the proven framework that transforms toxic environments into thriving ecosystems where all talent flourishes. Organizations fail when they treat culture like a construction project. But they thrive when they treat it like a garden, cultivating conditions for growth rather than engineering behavior through rigid blueprints. Award-winning consultant Abi Adamson introduces the SERN framework—Soil, Exposure, Roots, Nourishment—to guide leaders toward sustainable cultural transformation. Through compelling stories from her work redesigning cultures at Spotify, Sony Music, and the Gates Foundation, Adamson shows how to make the following positive changes: <ul><li>Detoxify organizational foundations</li><li>Ensure that diverse perspectives get real influence</li><li>Create authentic belonging</li><li>Distribute resources equitably</li></ul> Organizations using this approach report dramatic improvements in psychological safety, authentic engagement, and the ability to retain diverse talent pools. Unlike traditional culture initiatives focused on compliance and conformity, this framework helps leaders identify toxic environmental conditions, move beyond demographic headcounts to actual inclusion, enable people to contribute authentically, and recognize that equal treatment in unequal systems produces unequal outcomes. Set during a pivotal moment when workplace culture programs are being dismantled or reimagined, this practical guide offers leaders a sustainable alternative—treating culture as a living ecosystem that requires ongoing cultivation rather than a one-time structural fix.

This book, the first to treat workplace culture like a garden instead of a construction project, offers a proven framework that transforms toxic environments into thriving ecosystems where all talent flourishes. Organizations fail when they treat culture like a construction project. They thrive when they treat it like a garden, cultivating conditions for growth rather than engineering behavior through rigid blueprints. Award-winning consultant Abi Adamson introduces the SERN™ framework (Soil, Exposure, Roots, Nutrients) to guide sustainable cultural transformation. Drawing from her experience working with international clients, including Spotify, Sony Music, and Match Group, Abi shows how to do the following: <ul><li>Identify and detoxify the soil poisoning organizational foundations</li><li>Expose who's hoarding the light while others wither in shadows</li><li>Strengthen the root networks where real culture actually lives</li><li>Distribute the nutrients people actually need to thrive (hint: it's not pizza Fridays)</li></ul> Unlike traditional culture initiatives, focused on compliance and conformity, this framework reveals why expensive transformation efforts keep failing and how to spot "nutrient vampires" draining your best people. For C-suite leaders, executives, people managers, and anyone who has ever felt invisible at work, this guide offers a sustainable alternative: treating culture as a living ecosystem requiring ongoing cultivation, not a one-time fix. Because as Abi says, "We bloom together or we wilt alone."™

Nurturing Workplaces Where People Grow

Culture Blooming

“Invaluable . . . a terrific book for leaders”—Jonathan Haidt “Tools simple enough to remember and powerful enough to reshape how you work”—Daniel Pink “Will help you understand your own brain, and bring out the intelligence of those around you”—Kim Scott INSTANT NATIONAL BESTSELLER • A Next Big Idea Club MUST-READ for September 2026 • A Porchlight BEST NEW BUSINESS BOOK From the acclaimed author of How to Have a Good Day, a powerful argument for developing the human strengths that will be vital for leading effectively in the age of AI. In times of great change, great leadership is crucial—and our current times are no exception. Today, along with the demands that leaders have always faced—balancing short-term progress with long-term planning; delivering strong results without burning people out—we’re also in an era of major technological disruption. As that change accelerates, the instinct to lean hard into AI can feel more urgent than anything else. But the best leaders know better. As AI capabilities become more universal, the leaders who stand out won’t be those who only use technology well—it will be those who can also draw out and develop the best of the human intelligence on their teams, by maximizing distinctly human strengths like critical thinking and interpersonal insight. In Leadership Intelligence, economist and former McKinsey partner Caroline Webb shows readers how to rise to this challenge. Rooted in fresh insights from behavioral science, and brought to life by the personal stories of accomplished senior leaders, the book provides an integrated system of new frameworks and tools for mastering common workplace situations. Built around three key strengths of an effective leader—making wise choices, inspiring people to perform at their best, and building resilience to ups and downs—Webb distills her decades of work advising senior executives into concrete guidance on 21 critical topics, including: <ul><li>How to make difficult decisions and tradeoffs</li><li>How to strengthen team collaboration </li><li>How to lead through uncertainty and upheaval </li><li>How to give feedback that drives action</li><li>and many more</li></ul> Written in a clear, engaging style that makes it both useful and enjoyable, Leadership Intelligence is a powerful playbook that readers will return to as their roles and responsibilities grow—today and into whatever the next era holds.

“Invaluable . . . a terrific book for leaders”—Jonathan Haidt “Tools simple enough to remember and powerful enough to reshape how you work”—Daniel Pink “Will help you understand your own brain, and bring out the intelligence of those around you”—Kim Scott INSTANT NATIONAL BESTSELLER • A Next Big Idea Club MUST-READ for September 2026 • A Porchlight BEST NEW BUSINESS BOOK From the acclaimed author of How to Have a Good Day, a powerful argument for developing the human strengths that will be vital for leading effectively in the age of AI. In times of great change, great leadership is crucial—and our current times are no exception. Today, along with the demands that leaders have always faced—balancing short-term progress with long-term planning; delivering strong results without burning people out—we’re also in an era of major technological disruption. As that change accelerates, the instinct to lean hard into AI can feel more urgent than anything else. But the best leaders know better. As AI capabilities become more universal, the leaders who stand out won’t be those who only use technology well—it will be those who can also draw out and develop the best of the human intelligence on their teams, by maximizing distinctly human strengths like critical thinking and interpersonal insight. In Leadership Intelligence, economist and former McKinsey partner Caroline Webb shows readers how to rise to this challenge. Rooted in fresh insights from behavioral science, and brought to life by the personal stories of accomplished senior leaders, the book provides an integrated system of new frameworks and tools for mastering common workplace situations. Built around three key strengths of an effective leader—making wise choices, inspiring people to perform at their best, and building resilience to ups and downs—Webb distills her decades of work advising senior executives into concrete guidance on 21 critical topics, including: <ul><li>How to make difficult decisions and tradeoffs</li><li>How to strengthen team collaboration </li><li>How to lead through uncertainty and upheaval </li><li>How to give feedback that drives action</li><li>and many more</li></ul> Written in a clear, engaging style that makes it both useful and enjoyable, Leadership Intelligence is a powerful playbook that readers will return to as their roles and responsibilities grow—today and into whatever the next era holds.

Science-Backed Strategies for Mastering 21 Everyday Management Challenges

Leadership Intelligence

A strategic guide to the AI-powered Metaverse—how decision-makers, leaders, businesses, and policymakers can shape the next era of digital transformation. Silver Medal in Business Leadership &amp; Management, 2025 North American Book Awards Finalist, 2025 American Writing Awards Finalist, 2025 Harvey Chute Book Award for Business &amp; Finance Non-Fiction The metaverse is no longer a distant idea—it’s unfolding now, powered by AI, big data, and immersive digital ecosystems. It’s changing how we work, interact, and create value, offering unparalleled opportunities but also competitive pressures. In Building a Thriving Future, Harvard researcher and AI strategist Paola Cecchi-Dimeglio delivers the first strategy-driven guide for business leaders, policymakers, and decision-makers navigating this transformation. This book moves beyond hype, offering a data-backed, actionable roadmap to help organizations adapt and lead in the metaverse economy. Divided into three key parts, the book explores how the AI-powered metaverse is accelerating digital transformation, reshaping industries, governance, and the future of work. It includes real-world case studies from health care, finance, education, and beyond, showing how companies are already using AI and immersive technology to gain a competitive edge. Finally, it provides scalable frameworks for building human-centric, profitable, and adaptive digital ecosystems, equipping leaders with the tools to drive long-term success. The metaverse isn’t just about virtual spaces—it’s about the evolution of business, governance, and global markets. Organizations that integrate AI, behavioral insights, and digital strategy will shape the future. Those who wait risk falling behind. This isn’t speculation—it’s execution. Building a Thriving Future is your essential guide to staying ahead in the AI-powered metaverse.

A strategic guide to the AI-powered Metaverse—how decision-makers, leaders, businesses, and policymakers can shape the next era of digital transformation. Silver Medal in Business Leadership &amp; Management, 2025 North American Book Awards Finalist, 2025 American Writing Awards The metaverse is no longer a distant idea—it’s unfolding now, powered by AI, big data, and immersive digital ecosystems. It’s changing how we work, interact, and create value, offering unparalleled opportunities but also competitive pressures. In Building a Thriving Future, Harvard researcher and AI strategist Paola Cecchi-Dimeglio delivers the first strategy-driven guide for business leaders, policymakers, and decision-makers navigating this transformation. This book moves beyond hype, offering a data-backed, actionable roadmap to help organizations adapt and lead in the metaverse economy. Divided into three key parts, the book explores how the AI-powered metaverse is accelerating digital transformation, reshaping industries, governance, and the future of work. It includes real-world case studies from health care, finance, education, and beyond, showing how companies are already using AI and immersive technology to gain a competitive edge. Finally, it provides scalable frameworks for building human-centric, profitable, and adaptive digital ecosystems, equipping leaders with the tools to drive long-term success. The metaverse isn’t just about virtual spaces—it’s about the evolution of business, governance, and global markets. Organizations that integrate AI, behavioral insights, and digital strategy will shape the future. Those who wait risk falling behind. This isn’t speculation—it’s execution. Building a Thriving Future is your essential guide to staying ahead in the AI-powered metaverse.

Navigating the Metaverse and Multiverse

Building a Thriving Future

Islamic economics and finance, grounded in ethical and value-based principles, play a significant role in the financial choices of over 1.9 billion Muslims worldwide. As the industry rapidly grows surpassing US$4.5 trillion in assets it is becoming an increasingly influential part of the global financial system, particularly in Asia and the Middle East. At the same time, the widespread adoption of information and communication technologies (ICT) is transforming how financial services are delivered and accessed. Exploring the intersection of ICT and Islamic finance is crucial for understanding how digital innovation can enhance financial inclusion, transparency, and compliance within a values-based economic framework. This convergence holds the potential to reshape the future of ethical finance on a global scale. Implications of ICT for Islamic Finance and Economics investigates the implications of ICT for Islamic finance and economics from a multidisciplinary perspective. Through a multidisciplinary lens, it examines how digital innovation can enhance financial inclusion, operational efficiency, and ethical compliance in value-driven financial systems. Covering topics such as participation banks, Shariah principles, and Monte Carlo simulations, this book is an excellent resource for financial practitioners, business leaders, economists, professionals, researchers, scholars, academicians, and more.

Implications of ICT for Islamic Finance and Economics

The rapid advancement of technology has transformed how destinations market themselves, making digital strategies essential for attracting and engaging modern travelers. Leveraging tools like social media, data analytics, and virtual reality can create more personalized and immersive experiences that drive tourism and economic development. Understanding and adapting to these digital trends is crucial for destinations seeking to remain competitive in a globalized, tech-savvy world. Effective digital marketing not only enhances visitor satisfaction but also supports sustainable growth and innovation within the tourism industry. Maximizing Destination Marketing Strategies in the Digital Era provides an in-depth analysis of the challenges and opportunities faced by destinations in today s digital age, offering practical insights, case studies, and best practices for creating successful marketing campaigns. From optimizing websites and social media presence to utilizing data analytics and virtual reality, the book equips readers with the knowledge and skills needed to stay ahead of the competitive tourism industry. Covering topics such as artificial intelligence (AI), digital storytelling, and virtual influencers, this book is an excellent resource for marketing managers, destination marketers, policymakers, government officials, academicians, researchers, and more.

Maximizing Destination Marketing Strategies in the Digital Era

Palgrave Studies in Cross-disciplinary Business Research, In Association with EuroMed Academy of Business

In an era of rapid digitalisation, globalisation, and societal change, understanding markets requires more than economic rationality. This first book in a two-volume set brings together cutting-edge research that illuminates how social, behavioural, and psychological forces shape consumer decision-making, market dynamics, and strategic outcomes across industries and cultural contexts.Drawing on insights from behavioural economics, psychology, marketing, and sociology, the chapters explore how identity, values, emotions, culture, and social influence affect consumption, brand engagement, sustainability choices, and perceptions of legitimacy. From digital platforms, hospitality, and fashion to cultural industries, sport, and finance, contributors examine both established and emerging markets using diverse empirical and conceptual approaches.By integrating theory with real-world applications, the volume offers robust frameworks and evidence-based insights for understanding why consumers behave as they do—and how organisations can respond responsibly and effectively. With its international scope and interdisciplinary perspective, this book is an essential resource for scholars, advanced students, and practitioners seeking to navigate contemporary markets through a deeper understanding of human behaviour.&nbsp;Sandra Maria Correia Loureiro
 is Director of Portuguese Marketing &amp; Management SBU of GAMMA, and a Professor at ISCTE-IUL, Portugal.
 Ioanna Papasolomou
 is Associate Dean and a Professor of Marketing at the School of Business, University of Nicosia, Cyprus (EU).
 Alkis Thrassou
 is Director of Gnosis Mediterranean Institute for Management Science and a Professor of Strategic Marketing at the University of Nicosia, Cyprus (EU).
 Balakrishna Grandhi
 is Dean of Global MBA and Master of Global Business, and a Professor of Marketing and Strategy at SP Jain School of Global Management, Dubai, UAE.&nbsp;
 Leonidas Efthymiou
 is Head of Department of Management and an Associate Professor at the University of Nicosia, Cyprus (EU).
 Demetris Vrontis
 is the Vice Rector for Faculty and Research and a Professor of Strategic Management at the University of Nicosia, Cyprus (EU).

In an era of rapid digitalisation, globalisation, and societal change, understanding markets requires more than economic rationality. This first book in a two-volume set brings together cutting-edge research that illuminates how social, behavioural, and psychological forces shape consumer decision-making, market dynamics, and strategic outcomes across industries and cultural contexts.Drawing on insights from behavioural economics, psychology, marketing, and sociology, the chapters explore how identity, values, emotions, culture, and social influence affect consumption, brand engagement, sustainability choices, and perceptions of legitimacy. From digital platforms, hospitality, and fashion to cultural industries, sport, and finance, contributors examine both established and emerging markets using diverse empirical and conceptual approaches.By integrating theory with real-world applications, the volume offers robust frameworks and evidence-based insights for understanding why consumers behave as they do—and how organisations can respond responsibly and effectively. With its international scope and interdisciplinary perspective, this book is an essential resource for scholars, advanced students, and practitioners seeking to navigate contemporary markets through a deeper understanding of human behaviour.

Market and Consumer Perspectives

Social and Psychological Dynamics in Business, Volume I

Stickology

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