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Sales 101

Brooks C: Selling Made Simple

Selling Made Simple

Sales Leadership Made Simple

Uncover the psychological shortcuts that shape every decision you make - and learn how to use them in business. Voted #1 in the BBH World Cup of Advertising Books Winner of the Sales and Marketing Category at the Business Book Awards Before you can influence decisions, you need to understand what drives them. The Choice Factory is an essential read for anyone who wants to learn. By observing a typical day of decision-making, from trivial food choices to significant work-place moves, behavioural science expert Richard Shotton investigates how our behaviour is shaped by psychological shortcuts. With a clear focus on the marketing potential of knowing what makes us tick, he draws on evidence from academia, real-life ad campaigns and his own original research. Entertaining and highly accessible, The Choice Factory is made up of 25 short chapters, each addressing a cognitive bias and outlining simple ways to apply it to your own marketing challenges. Shotton interviews some of the smartest and most influential thinkers in advertising, including Rory Sutherland, Lucy Jameson and Mark Earls. Covering everything from priming to the pratfall effect, charm pricing to the curse of knowledge, with The Choice Factory as your guide it has never been easier to apply the science of behavioural economics to marketing. 'Actionable, memorable and powerful' - Seth Godin, bestselling author of This is Marketing Now part of the Harriman House Essentials Collection, a series showcasing the very best of business and finance books.

Harriman House Essentials

The Choice Factory

Routledge Research in Strategic Management

The Strategic Evolution and Impact

A History of Management Consulting

Highly anticipated debut book from award-winning creator featured in Vogue, The Times, and The Telegraph. Frugal Chic is the complete guide to fixing your finances, protecting your time, and building your personal style, in 12 simple steps. Social media sensation and pioneer of the viral Instagram and TikTok movement 'Frugal Chic', Mia McGrath reveals how to build a life that feels stylish, intentional and financially secure. Drawing on behavioural psychology, philosophy, and her own journey from fashion obsessive to self-made saver, Mia reveals how modern life quietly erodes self-worth and fuels overspending. She explains why traditional budgeting advice fails, why identity matters more than discipline, and why true freedom comes from simplicity rather than restriction. In this relatable, life-changing guide, Mia shows:<ul><li>how to shift your identity to intentional saver</li><li>why social media and overconsumption keep you stuck in emotional spending cycles</li><li>how to cultivate rituals, taste, and habits that reduce financial chaos</li><li>how to save and invest to grow your wealth with confidence</li></ul> Frugal Chic is not about penny-pinching, depriving yourself, or perfection. It's about spending intentionally on what matters to you most in life and building wealth for your future.

12 Habits for Building Wealth, Stylishly

Frugal Chic

“Teaching Cases in Responsible Leadership and Enterprise
 presents a practice-based framework using global case studies. It explores enterprise responses to socio-economic and environmental challenges, fostering critical judgement beyond Western perspectives.”
 Professor Leanne de Main
 , Dean, Birmingham City University&nbsp;
 “A powerful reminder that responsibility is strategic and teachable through real cases. Leaders build stakeholder trust, create socio-economic value, and foster responsible judgment beyond theory.”Martina Pasquini
 , Associate Professor of Strategy; Director of Learning Innovation, IE University&nbsp;
 Addressing urgent social and environmental challenges, this book explores enterprise development, opportunity identification, collaboration, and sustainable growth through global cases, enabling educators to cultivate a global mindset across diverse economies.&nbsp;Oluwaseun Kolade
 , Professor of Entrepreneurship and Digital Transformation at Sheffield Hallam University, is an ecosystem leader researching transformative entrepreneuring, digital transformation, and MSME strategies in turbulent environments. &nbsp;
 Alexandra Anderson
 is an Emeritus Fellow and former Associate Professor in Enterprise at Sheffield Hallam University. Her work focuses on SME growth and regional socio-economic development.&nbsp;
 Ifedapo Francis Awolowo
 is a Senior Lecturer in Financial and Management Accounting at Sheffield Hallam University. A Certified Fraud Examiner and Certified Practising Accountant.&nbsp;
 Jamie Rundle
 is a Senior Lecturer in Supply Chain Management at Nottingham Trent University and a Visiting Professor at Molde University, Norway. He is a trustee of The Case Centre, UK.

This book brings together teaching cases in leadership and responsible enterprise.Reflecting the pressing need to address complex social and environmental challenges in an interconnected world through management education, the book is organised across four thematic areas that reflect the frontiers of teaching and research in leadership and enterprise development. It covers new models of enterprise development, enterprise finding, collaborative partnerships, and sustainable growth. With cases from across the global North and global South and from a whole spectrum of SMEs as well as larger corporations, the book provides an excellent opportunity for programme leaders and module coordinators to introduce practical examples that are otherwise not available in traditional textbooks.By bringing the world to the classroom, educators will be able to cultivate a global mindset in students and raise awareness about shared challenges and innovative solutions being implemented across high-income and low-income economies.

Global Real-World Examples for Socio-Economic Change

Teaching Cases in Responsible Leadership and Enterprise

'This book will make you better at your job' - Jonah Berger, bestselling author of Contagious Discover the psychological biases that shape every buying decision - and how to use them in business. Every day we make hundreds of choices, many of them commercial. What shampoo to pick? How much to spend on a bottle of wine? Whether to renew a subscription? These choices might appear to be freely made, but psychologists have shown that subtle changes in the way products are positioned, promoted and marketed can radically alter how customers behave. In The Illusion of Choice, Richard Shotton, author of the acclaimed The Choice Factory, identifies the 16 and a half most important psychological biases that everyone in business needs to be aware of. Drawing on academic research, advertising campaigns and his own original field studies, he shows how any business can utilise these biases to win and retain customers, sell more products and make money. In this fascinating and highly practical guide, you'll learn to take advantage of the peak end rule, the power of precision, the wisdom of wit - and much, much more. Full of marketing insights, The Illusion of Choice is essential for anyone seeking to understand consumer behaviour. Now part of the Harriman House Essentials Collection, a series showcasing the very best of business and finance books.

The Illusion of Choice

Burnout can’t be solved with just perks or stress-reduction workshops. It's solved by changing how leaders engage their teams—a practical shift that requires no new resources. Grounded in peer-reviewed research, Relational Energy shows leaders how small changes in everyday workplace conversations can spark energy, revive exhausted teams, and build workplaces where people thrive. Every leader is dealing with burnout and looking for something they can actually do tomorrow morning, and this is it. In this book, leadership scholar Amy Young, with Kim Cameron, reveals how everyday communication creates relational energy, the powerful force that fuels engagement, creativity, resilience, health and well-being, and performance across teams. Drawing on interviews with energizing leaders and weaving in supporting peer-reviewed research, Young unlocks the secrets to thriving amid uncertainty and disruption due to AI automation, fragile labor markets, cultural divisiveness, and relentless workplace demands. Through vivid real-world examples, you'll discover how energizing leaders sustain their own vitality while lifting their teams at the same time, simply by rethinking how they approach everyday conversations. You'll learn how to turn those ordinary interactions into extraordinary ones, providing a practical, no-cost antidote to workplace stress and burnout. In this book, you will learn <ul><li>how relational energy promotes workplace well-being and performance, creating the foundation for sustainable organizational success;</li><li>strategies energizing leaders use to maintain their own energy levels while navigating the same modern workplace pressures that impact their teams;</li><li>how to have workplace conversations that generate healthy perceptions of challenge and stress and reduce burnout while building resilience and team solidarity;</li><li>specific language choices (wording, pronoun selection, questions, and declarative statements) that empower employees, elevate teams, and drive productivity; and</li><li>how to acknowledge hard realities while building genuine hope and resilience, avoiding toxic positivity that saps energy.</li></ul> Practical, research driven, and immediately applicable, Relational Energy shows leaders how small changes in language can create extraordinary impact, recharging people, teams, and entire organizations.

Burnout isn’t solved with perks—it’s solved with communication. Grounded in peer-reviewed research, Relational Energy shows leaders how to use everyday language to spark energy, revive exhausted teams, and build workplaces where people thrive. Every leader is dealing with burnout and looking for something they can actually do tomorrow morning, and this is it. In this book, leadership scholars Amy Young and Kim Cameron reveal how everyday communication creates relational energy, the powerful force that fuels engagement, creativity, resilience, health and well-being, and performance across teams. Drawing on research from positive psychology and decades of work with leaders and organizations, the authors show how simple shifts in communication can transform workplaces from drained and disconnected to energized and thriving. The best part is, these changes have big impact but come with no cost. In this book, leaders learn how to <ul><li>use the language of belonging to help employees feel valued, respected, and connected;</li><li>turn everyday conversations into sources of relational energy that boost motivation and performance;</li><li>build trust through respectful dialogue, listening, and authentic presence;</li><li>navigate difficult conversations without draining morale or relationships;</li><li>create positive team interactions that spread energy across organizations; and</li><li>replace burnout cultures with communication practices that spark engagement and well-being.</li></ul> Practical, research-driven, and immediately applicable, Relational Energy shows leaders how small changes in language can create extraordinary impact, recharging people, teams, and entire organizations.

How to Beat Burnout and Ignite Your Team

Relational Energy

Studies in Penal Theory and Ethics

What are reasons? What are duties? What are values? This book presents a fresh account of these concepts and the interplay between them. It defends a modest notion of a reason. It opens space for a notion of a duty that is fundamental and irreducible to that of a reason. And it proposes that engagement with value can be assessed as good, and that good engagement often involves the development of correct beliefs and fitting emotions. The result brings to light the normative significance of cognitive and affective attitudes, and reshapes the relationship between practical and epistemic normativity. In this redrawing of the normative map, Rethinking Normativity engages with wide ranging resources, including Razian theory, care ethics, and accounts of pragmatic encroachment on knowledge.

Rethinking Normativity in the Law and Beyond

The author of the internationally successful book From Zero to Millionaire is back with a book on the best ways to invest in the stock market. Stop treating the stock market like a casino - discover the proven, stress-free strategy that builds lasting wealth. In The Art of Multiplying Your Money, financial journalist and bestselling author Nicolas Bérubé uses rigorous academic research and real-world historical data to dismantle the myth that successful investing requires picking winning stocks, timing the market, or chasing hot tech trends. Instead, he reveals how anyone can achieve exceptional long-term wealth, whether you have $100 or $100 million to invest. Across 17 engaging lessons, this book answers the most pressing questions investors face today. By the time you've finished this book, you'll know the answers to the following questions:- Will the stock market always keep rising? How do you survive if it crashes? - How much can you withdraw from your investments each year to live on? - Is the concentration of the U.S. market in a handful of tech stocks cause for concern? Crucially, the book focuses on the greatest risk of all: human psychology. By highlighting the cognitive biases that lead investors to panic and sabotage their own portfolios, Bérubé teaches readers how to automate their success, providing a comprehensive roadmap to financial independence. Whether you have $100 or $100 million, this is the ultimate guide to passive investing and behavioural finance so you can learn how to ignore the financial noise and let the global market multiply your money whilst you sleep.

17 lessons for success in the stock market

The Art of Multiplying Your Money

Visionary marketing insider, Christian Muche, Founder of the annual Possible conference, has built his career by turning bold ideas into transformative platforms that shape industries and inspire global audiences. In The Future Possible, Christian shares the latest groundbreaking innovation at the intersection of marketing and technology so that businesses of all types can learn what is needed to succeed over the coming decades.The key themes include: <ul><li>Trust as the primary currency (earned, measured, defended).</li><li>Moments as the flywheel that turns attention into adoption.</li><li>Networks as the distribution logic for ideas, products, and reputation.</li></ul>This is the playbook to building trust-first brands that travel across markets and media. Chapters include executive frameworks that leaders can apply immediately, and a clear way to lead through AI acceleration, cultural volatility, and the post-attention economy without whiplash.

The platform-backed blueprint for building the next generation of market-leading brands.

Leadership, Human Connection, and Creating What Comes Next

The Future Possible

What nobody tells you about power, money, and winning in business There is a moment most executives recognize but rarely talk about. You're sitting in a meeting where the language is polite, the slide deck is professional, and everyone in the room knows someone is about to get destroyed. The budget. The team. The product. The career. They call it a strategic review. What it actually is? A knife fight with better lighting. Business isn't fair. Meritocracy is largely a fiction. The people who talk like sages are usually improvising behind the scenes, and the gap between the official version of how companies work and what actually happens inside them is exactly where careers are built-or quietly ended. The Trick Is Not Minding That It Hurts is the book that lives in that gap. It is a blunt, unsentimental field guide to how the system actually works and how to survive it without losing your sanity. After two decades inside the world's most competitive environments-including senior leadership roles at Facebook, Alibaba, and Expedia, followed by years in the private equity trenches-Lee McCabe has seen how power is built, how decisions are really made, and why the "official story" is often the most dangerous one to believe. If you are ready to stop being naive and start navigating the real world of business, this is your guide.

What Nobody Tells You About Power, Money, and Winning in Business

The Trick Is Not Minding That It Hurts

How To Live An Extraordinary Life

Four-time World Series champion and Los Angeles Dodgers manager Dave Roberts pulls back the curtain on one of the most quietly powerful leadership philosophies in professional sports: an unshakable belief in the power of optimism, accountability, and human connection. Baseball is a game of failure, where even the best players succeed three times out of ten. For Roberts, that statistic represents an opportunity. In Relentless Positivity, he reveals how leading through uncertainty, pressure, and loss has taught him the secret to long-term success: meeting people where they are, embracing the mess, and having the courage to show a relentless, almost irrational positivity that helps your team step into its full potential. Drawing on stories from the clubhouse and the world stage—from his iconic stolen base with the 2004 Red Sox to a decade of managing the Dodgers to World Series glory—Roberts shares cornerstone principles that have shaped his approach to leadership and life, including: <ul><li>Be the thermostat, not the thermometer: How to bring the energy your team needs instead of simply reacting to the mood around you. </li><li>Clarity before commitment: Being candid about expectations creates stronger buy-in than getting someone to say yes without understanding what’s required of them.</li><li>Everyone has to want the ball: How to prepare like anyone on the team can be the one who steps up when it matters most.</li><li>Hope changes everything: You can’t always change your circumstances, but you can train yourself to recognize the opportunity that’s still available. </li></ul> Blending stories from a championship locker room with the insights of a master motivator, Roberts delivers a field-tested guide for anyone leading through complexity, whether in the stadium, in the conference room, or at home. Written for a time when our models for leadership are rapidly evolving, Relentless Positivity is a timely manifesto for building strong teams, resilient cultures, and sustaining personal success in any field.

Four-time World Series Champion and Los Angeles Dodgers manager Dave Roberts pulls back the curtain on one of the most quietly powerful leadership philosophies in professional sports: an unshakable belief in the power of optimism, accountability, and human connection. Baseball is a game of failure, where even the best players succeed three times out of ten. For Roberts, that statistic represents an opportunity. In Relentless Positivity, he reveals how leading through uncertainty, pressure, and loss has taught him the secret to long-term success: meeting people where they are, embracing the mess, and still having the courage to show a relentless, almost irrational positivity that helps your team step into its full potential. Drawing on stories from the clubhouse and the world stage—from his iconic stolen base with the 2004 Red Sox to a decade of managing the Dodgers to World Series glory—Roberts shows how leaders can transform setbacks into strength and criticism into motivation. Along the way, he shares nine cornerstone principles that have shaped his approach to leadership and life, including: <ul><li>Meet Once: Communicate clearly the first time to build trust and avoid confusion.</li><li>Put Down the Sword: Choose connection over conflict.</li><li>The Game Will Honor You: Focus on doing the little things right.</li><li>Find the Good: Lead with optimism, even when the scoreboard says otherwise.</li></ul> Blending stories from a championship locker room with the insights of a master motivator, Roberts delivers a field-tested guide for anyone leading through complexity, whether in the stadium, in the conference room, or at home. Written for a time when our models for leadership are rapidly evolving—in sports and beyond—Relentless Positivity is a timely manifesto for building strong teams, resilient cultures, and sustaining personal success in any field.

How to Build Teams Worth Believing In

Relentless Positivity

Selling Made Simple

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