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Tschang M: Say It Skillfully

Say It Skillfully

Speak Up. Make Your Words Matter. Win Together

Anyone can be a contrarian. Effective leaders are smart about when--and how--they go against conventional wisdom to succeed.Contrarians are, by and large, ineffective. Their countervailing ideas don't gain support. Their pleas for understanding are dismissed. Their efforts to change minds backfire. But it's not because they're always wrong. It's because they're not smart about going against the grain. People tend to think of contrarianism as some innate trait that you either have or you don't. It's not. It's a way of thinking and a set of skills that can be learned and practiced.This provocative and deeply researched book teaches those skills. Strategy scholars Chengwei Liu and Balázs Kovács reveal how exceptional performance is far less predictable--and far less meritocratic--than most people believe. Drawing on insights from behavioral science, business strategy, finance, sports, entertainment, and entrepreneurship, they show how luck, social dynamics, institutional conformity, and hidden biases shape who succeeds, who fails, and which ideas rise to the top.The authors uncover why consensus thinking so often leads organizations and leaders astray through fascinating stories ranging from PSY's "Gangnam Style" to the rise of Capital One to venture capital bets, celebrity CEOs, financial collapses, and viral cultural phenomena. They introduce a powerful framework for spotting overlooked opportunities, avoiding costly decision traps, and building organizations that learn faster than their competitors do.Leaders and professionals who thrive are not reckless rebels or irrational gamblers but disciplined, smart contrarians who know how to separate signal from hype, skill from luck, and genuine innovation from fashionable noise.Fresh and highly original--and a joy to read--Smart Contrarians is the guide for executives, leaders, entrepreneurs, and all ambitious professionals who want to zig when everyone else zags.

How to Think Differently about Thinking Differently

Smart Contrarians

Unlock the wisdom and knowledge within the depths your mind - Nancy Kline shows you how with theories and practical sessions, as well as results from its use in business leadership, coaching, team development and personal relationships. Nancy Kline has identified 10 behaviors that form a system called a Thinking Environment™, a model of human interaction that dramatically improves the way people think, and thus the way they work and live. Listening - the quality of people's attention for each other - is the core of this method. Most people think they listen well, but they rarely do - not at this level. Listening this way is a radical act. The power of effective listening is recognized as the essential tool of good management. In this book, Nancy Kline describes how we can achieve this, and presents a step-by-step guide that can be used in any situation. Whether you want to have more productive meetings, solve business problems, create bold strategies, or build stronger relationships, this book offers you a new world of possibilities. From blue chip companies developing high-powered teams to individuals seeking personal growth, a Thinking Environment has come to mean transformation of the highest quality. Contents include: -&nbsp;Part One:&nbsp;A Thinking Environment -&nbsp;Part Two:&nbsp;Creating a Thinking Environment -&nbsp;Part Three:&nbsp;The Thinking Society -&nbsp;Part Four:&nbsp;A Thinking Future

Listening to Ignite the Human Mind

Time to Think

In collaboration with JVL Media—a captivating exploration of why many high-performing Black business leaders attribute their transformational leadership qualities to their experiences growing up in the Black Church and how we can foster these skills in younger generations despite waning church attendance.The Black church in the U.S. has long been a “one-stop shop” for developing Black leaders, teaching them many of the qualities required to lead effectively in today’s ultra-competitive, digital, and swiftly transforming corporate world. Many high-performing Black leaders benefited from their experiences growing up in this cultural institution steeped in rich history.Merging cultural study with applied neuroscience and tenets of positive psychology, L. Michelle Smith dissect how these qualities are demonstrated by leaders across industries, from resiliency to their sense of undeniable purpose, their ability to build community and collaborative environments, the delivery and language of their speaking style to their unique leadership flair. She reveals how this historic institution has served as a timeless wellspring of leadership development, empowerment, and cultural preservation and ultimately, is Black leaders’ “secret sauce.”Call and Response also explores whether the Black Church will be able to continue to ingrain these skills in future generations. Smith examines how cultural shifts have resulted in a decline in church attendance, how online attendance has risen since the Covid pandemic, and finally, how Black leaders may—or may not—be passing these traditions down to their children.

10 Leadership Lessons from the Black Church

Call and Response

This is a clear, compelling guide to improving racial literacy in schools and communities, demonstrating how making that investment can transform our education system. Exploring the ability to understand race, racism and anti-racism as an effective tool for recognising and challenging racism, educators and learners will find opportunities to develop their racial literacy through a range of practical activities. These form part of an ongoing journey of learning, using the impact of De Montfort University's Stephen Lawrence Research Centre. This specific, focused approach places the book's advice and ideas - from decolonising the curriculum and anti-racist educator training to student ambassadors and open dialogue - squarely within the historical context of race and education in the UK. By working through the nuance of racial consciousness and towards a fair and equitable society it stands as a productive counterpoint to the conventional wisdom of how to 'solve' racism. This is essential reading for anyone committed to achieving social justice and racial equity in our education system.

Teaching to transform the world we live in

Racial Literacy

A practical method, backed by peer-reviewed research, for reimagining work to create your most distinctive, creative, energetic, and relatable professional self.In far too many organizations, the idea of bringing your 'full self' to the job is a liability.Emotion beyond enthusiasm for the task at hand is deemed unprofessional. Personal identity must be compressed into a carefully curated bio: relatable yet inoffensive.When people are conditioned to flatten the full social and emotional complexities of themselves, spirits dull and progress stalls, in life and in the workplace.But for a growing number of people, especially younger generations, this form of workplace culture no longer works. Surveys show that fewer individuals are willing to sacrifice their time and quality of life for a career, let alone an organization. With an increased focus on purpose, meaning, and mental health, many refuse to scrub their emotions, or the full range of their identities, to keep their professional lives separate.At the same time, in more progressive settings, the encouragement to bring people's full selves to work has sometimes unleashed more authenticity and personal revelation than managers and teams know how to handle.So how do we get it right?Lively and accessible, Human Mode features vibrant stories, expert insights, evidence-based techniques, and 'ah-ha' takeaways you can use immediately.Discover how to engage your inherent superpower - being immensely human - to unlock progress, connection, and achievement in your working life.

Unlock Your Unique Edge and Transform Your World of Work

Human Mode

How Shared Strategy Transforms Results at Every Level

The SOAR Effect

NEW YORK TIMES BESTSELLER "Fascinating stories. . . . Boxing ourselves in may be the ultimate way to think outside the box." —Wall Street Journal “I thought David Epstein’s first two books were brilliant, but Inside the Box is his best. I’ll never think about my own work the same way again.” —Malcolm Gladwell It's never been easier to do too much. From the #1 New York Times bestselling author of Range, why limits are the key to stimulating creativity, innovation, collaboration, and personal contentment. We live in a world that gives us seemingly infinite choices and prizes freedom above all else. We have an unprecedented number of options regarding what to do, who to be, and how to spend our time. All that choice is wonderful; it is also overwhelming. The irony is that total freedom can be paralyzing, and unlimited resources don’t necessarily lead to the biggest breakthroughs. In fact, overvaluing complete freedom can be disastrous for everything from starting a company to harnessing creativity to finding personal satisfaction. David Epstein argues that all of us—individuals, businesses, institutions, even societies—can benefit from narrowing our options. He dives into the science and practice of constraints, exploring exactly when and how guardrails can be beneficial, whether we’re working with limited resources or using self-imposed boundaries to tap unexpected wells of focus and innovation. Original, galvanizing, and deeply researched, Inside the Box tells absorbing stories of people and organizations that embraced constraints to transform themselves, and the world—as well as a few that struggled from a lack of limits. Epstein reveals how boundaries create breakthroughs, and how setting the right constraints can help you become the most creative, productive, and satisfied version of yourself.

How to do more with less and use limits to achieve greater creativity, innovation, and success, from the #1 New York Times bestselling author of Range We live in a world that gives us seemingly infinite choices and values freedom above all else. We have an unprecedented number of options regarding what to do, who to be, and how to spend our time. All that choice is wonderful; it is also overwhelming. The irony is that total freedom can be paralyzing, and unlimited resources don’t necessarily lead to the biggest breakthroughs. In fact, overvaluing complete freedom can be disastrous for everything from starting a company to harnessing creativity to finding personal satisfaction. David Epstein argues that we could all benefit from narrowing our options. He dives into the science and practice of constraints, exploring exactly when and how guide rails can be beneficial, whether we’re working with limited resources or using self-imposed boundaries to tap unexpected wells of focus and innovation. Original, galvanizing, and deeply researched, Inside the Box tells absorbing stories of people, companies, and organizations who embraced constraints to achieve meaningful breakthroughs—and a few that struggled from a lack of limits. It celebrates the surprising potential of hard deadlines, boring goals, and unexpected obstacles. And it reveals how to set the right constraints to enable you to be the most creative and productive version of yourself.

How Constraints Make Us Better

Inside the Box

Make better high-stakes decisions in uncertainty by developing the 3 agilities (emotional, cognitive, and navigational) needed to lead when no clear answers exist. Today's leaders face a difficult challenge: They must make high-stakes decisions before they have enough information to know whether those choices will succeed. Organizations operate in a BANI world, one that is brittle, anxious, nonlinear, and increasingly difficult to predict. Yet many leaders continue to make strategic decisions using mental models built for a more stable era. This book reveals why leaders often narrow their options under pressure, mistake activity for impact, and seek certainty when ambiguity demands something different. Executive coach Karin Blair shows that the quality of strategic decisions depends less on what leaders know and more on what they can hold without reacting, oversimplifying, or forcing premature resolution. Through a powerful framework built around 3 interconnected agilities, readers learn how to <ul><li>build emotional agility to stay grounded under pressure,</li><li>develop cognitive agility to hold competing perspectives and challenge assumptions, and</li><li>strengthen navigational agility to sustain commitment when results remain uncertain.</li></ul> Filled with practical leadership insights and real-world examples, this book helps leaders expand their decision field, choose coherence over relief, and create strategies that compound into meaningful long-term impact.

3 Agilities for Strategic Decisions

Capacity Under Pressure

“This book changed my life and has ignited transformation in leaders, teams, and organizations around the world. Meet these pages with an open heart and an open mind, and the possibilities for how you live and lead with clarity and courage are truly limitless.” —BRENÉ BROWN, PhD, author of Dare to Lead and Strong Ground The word-of-mouth phenomenon that transformed how we lead and live Most leaders don’t realize they’re operating on autopilot—reacting defensively, managing through fear, and fueling workplace drama. The 15 Commitments of Conscious Leadership offers a groundbreaking framework, adopted by top companies from Silicon Valley to Wall Street, for reshaping how people work together. It is radically simple: at any moment, we can choose to lead consciously—open, curious, and self-aware—or unconsciously—closed, fearful, and reactive. Originally self-published and shared among executives and coaches, The 15 Commitments of Conscious Leadership quickly became a favorite in boardrooms and beyond. Drawing upon decades of experience, the authors distill conscious leadership into fifteen actionable commitments—from taking radical responsibility to feeling all feelings—that replace command-and-control style management with curiosity, accountability, and connection. The result? Conscious leaders who unlock the full potential of every member of their team and free them from institutional politics so they can do the best work of their lives. Blending practical tools with real-world stories, this enduring classic is more than a guide for better management—it’s a roadmap to a more authentic, fulfilling life.

A New Paradigm for Sustainable Success

The 15 Commitments of Conscious Leadership

Freeing ourselves from the top-down control of tech oligarchs Coded power is social control—power over other people’s relationships. This can be seen today in the top-down control over data exerted by tech oligarchs—billionaires like Elon Musk and Mark Zuckerberg. DOGE’s takeover of key government institutions early in the second Trump administration was a particularly blatant example of an attempt to exercise coded power by tapping into critical information systems of government. In this book, Co-Pierre Georg and Katharina Pistor call for empowering data producers—that is, all of us who use AI and search engines, or post on social media—rather than those who control proprietary data infrastructures. Georg, an economist, and Pistor, a legal scholar, explain that coded power emerges when some assert power over the fabric that shapes society. Unchecked, it penetrates deeply into social relationships in order to advance the interests of the coders—the oligarchs—and their clients. Legal coded power goes back centuries. Digital coded power and its effect on our society have become apparent only recently. It is exercised as despotic power imposed by the will of the coders to deny data producers the right to self-determination. Choices about digital technology made in the past, Georg and Pistor argue, were often driven by libertarian ideology rather than technological inevitability. They propose an alternative, decentralized structure, aided by the blockchain and new privacy-enhancing technologies, in which data control is assumed jointly by data creators—and data sharing is determined by creators’ willingness to do so rather than the dictates of digital despots.

How to Fight Digital Despotism and Reclaim Our Data

Coded Power

Instant Top 10 Business Bestseller at WHSmith Top 10 Best Leadership Books of 2025 from LeadershipNow Top 11 Leadership Books of 2025, Next Big Idea Club The Psychology of Leadership offers a revelatory fresh take on business leadership through the lens of groundbreaking research in positive, sports, and personality psychology. Witty, conversational, and personal, The Psychology of Leadership blends research, fascinating true stories, humor, and self-improvement advice to deliver simple yet powerful principles to master the mental game of leadership. Leaders will develop what feels like mind-reading abilities for interpreting workplace personalities, hidden motivations, and group dynamics. They will learn how to: - Inspire their organization to move mountains. - Improve their ability to listen, communicate and, when necessary, persuade. - Dramatically improve their own mindset and resilience. Now part of the Harriman House Essentials Collection, a series showcasing the very best of business and finance books.

Harriman House Essentials

The Psychology of Leadership

'If you've ever wondered about, worried about, and avoided talking to strangers, this book might change your mind about giving strangers their space.' - Angela Duckworth, author of Grit: Why Passion and Resilience are the Secrets to Success 'Its clarity, coherence, and humane intelligence are real.' Demetris Papadimitropoulos, Goodreads In an age when we live head down in our phones, working remotely and wary of strangers, interacting with our fellow human beings feels increasingly uncomfortable. And the result - an epidemic of loneliness and isolation in a polarised society. Over 80% of people say they have experienced loneliness with the old and young suffering the most. In Once Upon a Stranger, Professor in the Psychology of Kindness and a self-confessed introvert Gillian Sandstrom, draws on her own experiences as well as the latest scientific research to show the life-transforming potential of a tiny everyday exchange with a stranger. For Gillian, such moments led to an entirely new career, a move to a new country and meeting her life partner. Not every exchange that you have, whether it's with the person who makes your coffee or the one you stand next to in a lift, will lead to such momentous events but they will give you a tiny moment of joy, a spark of connection, the recognition of a fellow human. Just start small...look up, and say hello - you never know where the conversation will lead.

Create tiny moments of joy through everyday interactions with strangers and see how a simple 'hello' can lead to life-changing events.

The Science of How ‘Small’ Talk Can Add Up to a Big Life

Once Upon a Stranger

Say It Skillfully

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