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Tschang M: Say It Skillfully

Say It Skillfully

Speak Up. Make Your Words Matter. Win Together

Most composition textbooks begin with skills like thesis writing and paragraph structure. This one begins with a person. Writing as Self-Design is a transformative textbook in which students examine control of information and discover their agency in meaning-making. Informed by neuroscience, rhetorical theory, digital literacy, and composition pedagogy, this book challenges students to question how meaning is made, filtered, and constrained in the digital age, and to develop their unique voices through composition strategies that reclaim writing as an act of self-design. It is a book which responds to the technological landscape in which we find ourselves. Rather than convincing students of the value of research and writing, Writing as Self-Design allows them to discover their own emotional value through enhanced agency in inquiry and resistance. Through this textbook, composition becomes a space in which students question information control, the hedonic cycle of passive consumption, and their greater agency in creativity and intentional design. Recognizing the ubiquity of tools like AI, this book encourages critical examination of how and why they are used. Students engage with algorithmic bias, misinformation, datafication, and the influence of platforms like Google, TikTok, and ChatGPT: not just as topics, but as forces that shape the way they think, write, and relate to the world. The value of Writing as Self-Design will resonate well beyond the classroom, addressing the importance of the critical skills needed to navigate the "total noise" of our media-saturated lives, build personal definitions of success, and rediscover the creative cycle that leads to lasting happiness and fulfilment.

Finding Voice and Agency Through Composition

Writing as Self-Design

Translational Systems Sciences

This book is an ambitious research work that incorporates recent findings on communication and knowledge in organizations and includes contributions from global researchers. It brings together researchers from various countries who are active in this field and describes research on communication and knowledge that considers the development of ICT under the positivist paradigm (Part I) as well as research on communication and knowledge that focuses on language under the interpretivist paradigm (Part II). By approaching research on communication and knowledge in organizations using these two paradigms, this book presents a clear and energetic overview of the characteristics of both.

Approaches from Positivist and Interpretivist Paradigms

Communication and Knowledge in Organizations

A Guide Towards Upward Economic Mobility

Professional Careers and Entrepreneurship

Drawing on 19 months of participant-observation and 20 in-depth interviews with players, Heather Shay demonstrates that gamers derive significant social and psychological benefits from table-top role-playing games-not least in that players often feel the hobby makes them better people.
Playing these games allow players to depict themselves as good, moral actors through their in-game actions as well as by making the game enjoyable for their fellow players in real life. Table-top role-playing games also serve a psychological function by allowing participants to take imaginary risks with their characters, which in turn make them feel more alive than their everyday experiences allow them to. As they pretend to be fictional characters in fictional worlds, players use these games to create identities that make their lives more meaningful.

Slaying Goblins in the Real World

Identity Building among Role-Playing Gamers

From the creator of AdviceWithErin, the definitive book on how to use the right words at work—so you can build the career you deserve We’ve all been there: you’re sweating, sitting in front of your laptop, and the interviewer on the screen says, “Tell me about yourself.” You freeze. Is that even a question? What are they expecting from you? What do you say? If that paragraph made your heart beat a little faster, TikTok star, career educator, and “the internet’s big sister” Erin McGoff is here to help. In The Secret Language of Work, McGoff shares her best, customizable scripts for how to communicate in the professional world—word-for-word, exactly what to say during interviews, while negotiating salaries, when you need to set boundaries with co-workers, as you advocate for yourself, and in any sticky situation at the office. With McGoff’s advice, you will master the unwritten rules of work speak that are key to career advancement. Learning how to say the right words, in the right order, in the right way, at the right time, is an art that too few people are taught. Stellar communication is probably the most valuable skill you can possess—and once you know the secret language of work, you will be able to confidently tackle anything your sure-to-be outstanding career presents to you.

Hyper-Helpful Scripts for Every Situation

The Secret Language of Work

Do you wish you could decode people? Do you want a formula for charisma? Do you want to know exactly what to say to your boss, your date or your networking partner? You need to know how people work. As a human behaviour investigator, Vanessa Van Edwards studies the hidden forces that drive our behaviour patterns in her lab - and she's cracked the code. In Captivate she shares a wealth of shortcuts, systems and behaviour hacks derived from her research, to help you take charge of interactions at work and at home. You'll learn how to execute a social game plan to navigate any social situation; how to speed-read faces for 7 universal 'micro-expressions' that can be used to predict people's emotions; and much more besides. When you understand the laws of human behaviour you can get along with anyone. With Vanessa's help, you will never interact in the same way again.

The Science of Succeeding with People

Captivate

Celebrated Harvard Kennedy School Professor and behavioral scientist Julia Minson has devoted her career to understanding the psychology of disagreement and its relevance to negotiations, conflict-resolution, and decision-making. In this revolutionary book, Minson reveals the counterintuitive secret to living a life of less drama and more impact How many times have you tried to resolve a dispute by overwhelming someone with a flood of facts, appealing to your counterpart’s emotions, or pointing out the hypocrisy of their arguments only to end up in an even deeper disagreement than when you started? Julia Minson’s two decades of research into the science of disagreement uncovers two insights that can change every disagreement: persuasion doesn’t work nearly as well as we think it does, and displaying receptiveness to opposing views is the key to not only preventing conflict, but also to forging stronger relationships and making better decisions. The science shows that receptive individuals don’t just fight less, they also get more done—they are better negotiators, better peacemakers, and yes, better influencers than the rest of us. Through original research and case studies, How to Disagree Better will show you: <ul><li>Why persuasion doesn’t work as well as you think it does</li><li>How you can reach better conflict outcomes simply by signaling receptiveness</li><li>That disagreeing well is a skill all of us can learn</li><li>How to apply these ideas at home with your partner and kids, as well as at work in your negotiations and decision-making</li></ul> By practicing receptiveness, you’ll see your conflicts soften, your conversations deepen, and your relationships grow stronger. You will create a richer, wiser, kinder life for yourself and for those around you—and you will find them agreeing with you a little more often, too.

How to Disagree Better

How can we fix what we can't see? The norms crushing innovation—and our joy—are finally made visible. All 24 of them. In Our Best Work, Nilofer Merchant names the 24 invisible norms—born of hierarchy, control, and a worn-out model of capitalism—that limit us all. Along the way, she dismantles some of management’s most beloved ideas:<ul><li>Servant Leadership</li><li>Personal Branding</li><li>Speaking Up</li><li>Performance Reviews</li><li>Move Fast and Break Things</li></ul> These aren’t just ideas that fall short—they are daily routines that trap us in the past. Merchant exposes how and why they fail us. But it’s not enough to know the problem, we must also know how to move forward. She lights the path to the future by providing the 24 leading indicators that bring out the best of us and the best of us.&nbsp;Each chapter closes with a concrete practice, so teams can turn insight into action.Ranked among the world’s most influential management thinkers by Thinkers50, Merchant brings an unmatched range of experience: from her start as an administrative assistant to shaping strategy at Apple and early-stage startups to serving on corporate boards. She has experienced the realities of power from every seat at the table, across industries, and around the globe. Her ideas have already reshaped companies—and their futures. With this incisive take, Merchant offers a clear and collective path to do our best work, including:<ul><li>Unlocking the essential source of innovation: new and novel ideas</li><li>Replacing competition with trust</li><li>Creating the solutions of tomorrow, not just today’s profits</li></ul> If you’ve tired of self-help fixes or the latest fads, Our Best Work offers another way: by changing the rules of work itself.&nbsp;

Break Free from the 24 Invisible Norms That Limit Us

Our Best Work

You know you have more to offer, but you're tired of waiting for a seat at the table to prove it. Most emerging leaders feel stuck in a holding pattern, believing that their ability to make an impact is capped by their current title or the person above them on the org chart. But influence isn't a reward for a promotion. It's a muscle you build in the mundane, everyday moments of your current role.In 90 Days to Grow Your Influence Clay Scroggins, bestselling author of How to Lead When You're Not in Charge, provides a daily roadmap for the "not-in-charge" leader. Drawing from his foundational work on leveraging influence without authority, this 90-day reader helps you navigate the tension of having great responsibility but very little power.Each day is designed to be a "snackable" but substantial 5-minute read, perfect for your morning coffee or the commute to the office. Through a mix of relatable stories, leadership metaphors, and spiritually grounded reflections, you'll learn how to: <ul><li>Understand Identity: Secure your worth in who you are, not just what you do or what your business card says.</li><li>Lead Yourself: Master the disciplines of self-awareness and emotional intelligence.</li><li>Choose Positivity: Cultivate a resilient, solution-oriented mindset that shifts the energy of every room you enter.</li><li>Think Critically: Stop being a passive observer and start solving problems.</li><li>Reject Passivity: Take ownership of the ground you're standing on today.</li><li>Challenge Well: Influence the leaders above you with relational equity and wisdom.</li></ul>Whether you are a new hire, a middle manager, or an aspiring executive, this book is your daily reminder that your seat on the org chart doesn't define your impact. You have everything you need to start leading right where you are. Real influence starts here.

Daily Habits for Leading from Any Level

90 Days to Grow Your Influence

HBR Emotional Intelligence Series

Stay centered when the world feels chaotic.In the face of complex stressors, being calm isn't just a state--it's a skill worth cultivating. Emotional self-regulation can help you navigate high-stakes situations, interpersonal conflict, and fast-changing environments.This book will help you become a more present and more patient leader. You'll learn how to remain adaptable in times of stress, avoid buckling under pressure, and keep calm when your team needs you most.This volume includes the work of: <ul><li>Jacqueline Carter</li><li>David Maxfield</li><li>Liz Fosslien</li><li>Mollie West Duffy</li></ul> HOW TO BE HUMAN AT WORK. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

Calm (HBR Emotional Intelligence Series)

The go-to resource for uncovering, understanding and overcoming accent and linguistic bias in the workplace. The way you speak can determine everything from whether you get hired or promoted, to whether people listen to you in meetings. It can affect the strength of your business relationships and reputation, but also whether people think they can trust you. We hear accents loud and clear, yet often they are quietly derailing our efforts to create inclusive work environments where every voice is heard. Linguistic discrimination is still unrecognized in the great majority of Diversity, Equity &amp; Inclusion (DEI) circles, yet it underpins every type of discrimination in the workplace from race and age to gender, neurodiversity and even sexuality. It is the hidden bias that is derailing even the best DEI efforts. Accent Matters is the go-to resource for uncovering, understanding and overcoming linguistic bias in the workplace. Through fascinating stories and examples of accent bias from all over the world, you'll find out how you've been conditioned to prefer certain accents over others, and how those preferences interfere with the way you listen to and interact with those around you. For those who have accents, but especially for those who think they don't, this book will be an eye-opening journey into a fundamental bias that affects every aspect of our lives, both professionally and personally.

Include every voice by challenging accent bias at work

Accent Matters

This volume examines two main topics of the Transdisciplinary Research Area (TRA) "Past Worlds and Modern Questions - Cultures across Time and Space" at the University of Bonn: cultural intangible heritage and communication. The authors focus on the interrelations of these topics by analyzing past cultural, political, social, and economic constellations from broad geographical and historical perspectives. The contributions aim to overcome the canonical timeline anchored in Eurocentric history, affecting two areas of investigation in particular: Museum studies, which has been transformed in recent decades by new ways of thinking about and doing museum work, as well as concepts of understanding communication as a historical process of transfer that occurred during the so-called premodern age.

Grasping the Transcendence of Cultural Heritage and Communication

Past Worlds across Time and Space

Say It Skillfully

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