Resilience Engineering

Crises arrive faster and tangle together, and an organisation needs an operating code deeper than a management theory that loses its validity on first contact with reality. Seventeen chapters over five phases: the infrastructure built before anything happens, the cognitive security that holds when information turns hostile, the human dynamics that decide who stays, the tactical manoeuvres that keep the business running, and what recovery actually looks like - closing with a worked case of a Microsoft 365 account compromise.