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Refractive Thinking

The Refractive Thinker® Press

Hall E: Refractive Thinking

Theory-to-Practice Systems

Every organisation runs on something that leaders sense but are never taught to shape: the collective energy of its people. This hidden factor separates teams which thrive from those that falter.In Energy at Work, Phil Lewis draws on thirty years spent helping some of the world's best organisations transform how their people perform. The productivity and innovation that leaders chase, he argues, rest on what most business books overlook: the quality of relationships between people. Where those relationships are healthy, energy flows and performance follows. Where they are damaged, no amount of vision, strategy or optimisation will repair what is, underneath, a human problem. The book maps the energetic states teams move through and names what really drains them. It takes on the misconceptions that hold organisations back - from the grindset to the myth of work/life balance - to reveal the demanding but powerful human work that leads to sustained high performance.Leaders at all levels and across every sector, HR and learning and development professionals, and students of organisational life will find in this book a rigorous but practical approach to leadership and culture change. Energy at Work challenges the easy answers of the business bookshelf - and offers a new account of what a workforce is, and what makes it come alive.

What’s Really Draining Your People – And The Power You Have To Change It

Energy at Work

Blending accessible theory, narrative research, and experience inside a global tech company, this book explores how remote and hybrid work are reshaping professional identity, trust, and power inside organizations-and challenges the notion that hybrid work is the natural endpoint of remote evolution.While many employees have adapted to working anywhere, many organizations haven't caught up. As return-to-office mandates clash with new expectations of autonomy and flexibility, a deeper tension is playing out: not just where work happens, but how it's understood, measured, and controlled. Beyond the Office is a pracademic guide for leaders navigating this shift. It offers practical, research-informed strategies for embedding flexible work systems, without losing the human or organizational core, and uses real-life stories, interviews, and case studies from across industries to bring theory to life and make abstract concepts actionable.Tailored to resonate with early-career professionals, middle managers, and senior leaders alike, this book earns its place on any business bookshelf with grounded insights on how leaders can foster culture, performance, and wellbeing when traditional management structures are no longer fit for purpose.

Rethinking Work, Trust, and Power in a Post-Place World

Beyond the Office

Drama in the workplace is natural, toxic, and optional. Most teams don’t fail because they lack drive or expertise. They break down under the slow grind of drama. Not the explosive kind, but the everyday, compounding frictions that everyone feels and no one names: meetings that go nowhere, issues that never get resolved, and tensions that sap energy and engagement. This “drama tax” erodes trust, stalls decisions, and diminishes performance, often right when the business stakes are highest. No Drama Teams is an intensely actionable guide to recovering this lost momentum. Told through the unfolding story of a real team under enormous pressure, the book shows scene-by-scene how drama is created and how it can be dismantled in real time. Along the way, renowned leadership coaches Diana Chapman and Jim Dethmer share their proven drama-busting tools, like recognizing when you're stuck on the drama triangle, “teaching the class” to end repeating problems, and making clean agreements that people actually keep. Part narrative, part guidebook, the book culminates in a six-month plan that anyone in any industry can use to replace blame with ownership, avoidance with candor, and drag with traction. Every team is paying for drama, whether they see it or not. No Drama Teams will show you how to cut the cost so you can get the full return on your time, energy, and talent.

Drama in the workplace is natural, toxic, and optional. Most teams don’t fail because they lack drive or expertise. They break down under the slow grind of drama. Not the explosive kind, but the everyday, compounding frictions that everyone feels and no one names: meetings that go nowhere, issues that never get resolved, and tensions that sap energy and engagement. This “drama tax” erodes trust, stalls decisions, and diminishes performance, often right when the business stakes are highest. No Drama Teams is an intensely actionable guide to recovering this lost momentum. Told through the unfolding story of a real team under enormous pressure, the book shows scene-by-scene how drama is created and how it can be dismantled in real time. Along the way, renowned leadership coaches Diana Chapman and Jim Dethmer share their proven drama-busting tools, like recognizing when you're stuck on the drama triangle, “teaching the class” to end repeating problems, and making clean agreements that people actually keep. Part narrative, part guidebook, the book culminates in a six-month plan that anyone in any industry can use to replace blame with ownership, avoidance with candor, and drag with traction. Every team is paying for drama, whether they see it or not. No Drama Teams will show you how to cut the cost so you can get the full return on your time, energy, and talent.

No Drama Teams

We are running our lives, teams, and organizations as though our resources are unlimited. They are not. Regenerative People names the cost of that assumption and offers a different way to work, lead, and live. Drawing on six decades of combined coaching and consulting experience, Janet M. Harvey and Silvia Tassarotti trace the shift from extraction to regeneration--from optimizing outcomes to evolving with them, from controlling uncertainty to partnering with it, and from isolating to protect what we have to interconnecting with what sustains us. Regenerative People moves through four expanding circles: the personal renewal that makes all of this possible, the leadership practices that build resilient teams, the organizational models that generate long-term value rather than short-term extraction, and the community-level shifts that make regeneration collective rather than individual. Each chapter pairs concepts with reflective questions and practices, inviting readers to slow down and apply what they're learning rather than simply collect more ideas. The authors write as guides, not lecturers, walking alongside readers the way Virgil walked beside Dante, offering models and questions in search of the reader's own answers. For coaches, executives, and anyone who senses that the old operating model is reaching its limits, this book offers both the diagnosis and the practice: a way to notice drift before it costs something irreplaceable and to deliberately choose a more enduring way to lead.

Regenerative People: Why Renewal Is Key to Lasting Leadership

'Full of seriously good leadership wisdom - a must read for those who aspire to greatness' Richard Koch, bestselling author of The 80/20 Principle'One of the most stimulating books to read on leadership' Philip Kotler, Professor of International Marketing at the Kellogg School of Management'Loaded with practical, thought-provoking ideas on leadership that can profoundly affect your life' Brian Tracy, bestselling author of How the Best Leaders Lead and Eat That Frog!Have you ever wondered what characteristics are shared by successful business leaders? Have you ever asked yourself what it is that they do differently which makes them and their organisations stand out from the crowd? And what can you learn from them to ensure your own success? If so, The Book of Leadership is for you.Anthony Gell has conducted interviews with some of the most successful CEOs, entrepreneurs and business thinkers in the world, including Sir Terry Leahy, former CEO of Tesco, Richard Reed, founder of innocent drinks, Olaf Swantee, CEO of EE and Daniel Goleman, author of the bestselling Emotional Intelligence.Now for the first time, he is bringing together hours of exclusive interview footage into a single resource for anybody looking to improve their leadership skills.In The Book of Leadership he combines his own experiences as a CEO with those of the leaders he has interviewed to provide insights and advice in three core areas:* Part 1 looks at leaders as individuals and reveals the personal habits and attributes that have laid the foundations for their success. * Part 2 focuses on what it takes to build and motivate a world class team * Part 3 goes beyond team leadership to identify how the habits of effective leadership are carried through on a larger scale in organisations.

How to Lead at Every Level

The Book of Leadership (Revised Edition)

In 2007, as the first iPhone launched, I was a young retail leader on the front lines of what would become one of the most transformative technological revolutions in history. Customers waited for hours to secure their new device only to return days later furious that networks had failed under unprecedented demand. Inside stores, no answers were quick or easy. There was pressure, confusion, and a leadership playbook that no longer seemed to work. It was an inflection point not just for technology, but for leadership. The Hope Advantage begins in this moment and expands to confront the reality every leader now faces. No longer is change episodic; it is constant, exponential, and it impacts every area of life. The conditions once described as volatile, uncertain, complex and ambiguous are no longer exceptions to the rule; they are the operating environment. But the change itself is not the problem. We've lost the belief in our ability to shape what comes next. When you believe a better future is possible, that you have the power to help create it, and that you don't need a perfect plan to start, this is hope--a practical leadership framework built on the three interconnected disciplines of Direction, Ownership, and Movement. Blending behavioral science, leadership philosophy, and lived executive experience, The Hope Advantage introduces a distinct and timely thesis that belief, not strategy, is the primary hurdle to change. It offers leaders not just a new way to think, but a practical framework immediately applicable to the transformations they're already implementing.

How Leaders Build Belief That Makes Change Possible

The Hope Advantage

Visionary marketing insider, Christian Muche, Founder of the annual Possible conference, has built his career by turning bold ideas into transformative platforms that shape industries and inspire global audiences. In The Future Possible, Christian shares the latest groundbreaking innovation at the intersection of marketing and technology so that businesses of all types can learn what is needed to succeed over the coming decades.The key themes include: <ul><li>Trust as the primary currency (earned, measured, defended).</li><li>Moments as the flywheel that turns attention into adoption.</li><li>Networks as the distribution logic for ideas, products, and reputation.</li></ul>This is the playbook to building trust-first brands that travel across markets and media. Chapters include executive frameworks that leaders can apply immediately, and a clear way to lead through AI acceleration, cultural volatility, and the post-attention economy without whiplash.

The platform-backed blueprint for building the next generation of market-leading brands.

Leadership, Human Connection, and Creating What Comes Next

The Future Possible

The Truth About the Load Middle Managers Carry
Middle managers are the backbone of the organization, the drivers of culture, and the key to team performance. And yet, no one’s asking them how they’re doing.
The Leadership Load is written from the vantage point of managers themselves—in their language, for their survival. &nbsp;Author Karol Figueroa has infused the narrative with real stories from managers she has helped find their way back to clarity, agency, and themselves. She knows the terrain personally because she has lived the burnout herself and watched too many talented people disappear into their roles.
The Leadership Load is a mirror and a guide for the managers carrying it all—the ones who keep getting sent to another training or offered a mindfulness app when what they need is someone to say: “We see you. Here’s how to make it through without losing yourself.”
The book moves through three parts:
<ul>
<li>Seeing It. Understand the invisible emotional and structural burdens of the middle management role and why the impossible position you’re in isn’t a personal failure.</li>
<li>Surviving It. Make the mental shifts needed to stay grounded and clear-headed in a system not built for sustainability.</li>
<li>Shifting It. Use practical tools, honest reflection, and a road map to help you manage up, down, and across while maintaining your integrity and your energy.</li>
</ul>
No more suffering in silence. Come away ready to lead differently and become the manager you always imagined you could be.

How Managers Can Carry Less and Lead Better

The Leadership Load

Resonance is for anyone who understands that a narrow focus on the traditional leadership skills of analysis, strategy and execution is no longer sufficient, and wants to understand how to take their leadership to a whole new level.Our increasingly polarized world, where business, technology and the geopolitical landscape are moving at breathtaking speeds and burnout is at an all-time high, demands a new kind of leader, one who understands that strategic advantage depends on the one resource that hasn't kept up with the pace of change: the human nervous system.They want to learn how to steady their own system and that of others, for clearer thinking, bolder innovation and better decisions under pressure. Resonance helps leaders build neural intelligence by combining neuroscience, whole-body awareness and leadership development into clear, practical actions. It features examples drawn from high-stakes environments, a downloadable toolkit and guidance for coaches and leadership development professionals.Because people do their best work when they feel safe, seen and resourced.

How neural intelligence shapes leadership and performance

Resonance

Leadership development has become a vast enterprise of competency models, assessments, courses, simulations, coaching, and carefully constructed learning experiences. Yet many programs remove the very conditions that make leadership difficult: incomplete information, competing demands, consequential choices, shifting relationships, limited authority, political risk, and pressure to act before the situation is fully understood. Participants may acquire useful concepts and perform well in the classroom while remaining poorly prepared for the environments in which leadership must occur.&nbsp;&nbsp;Designing Crucibles argues that knowledge and practice alone cannot produce the adaptive capability necessary for successful leaders. Instead, Nathan Bennett introduces a constraints-led approach (CLA)—translating research from sports science into a systematic methodology for leadership development. Leadership-development designers will learn how pressure, uncertainty, interdependence, incomplete control, and meaningful consequences can be calibrated to create "smaller crucibles": bounded experiences that reproduce the developmental logic of major career challenges without requiring leaders to endure their full organizational and personal costs. Connecting theories of adaptive leadership with actionable tools for constructing these exercises, this book offers a rigorous and practical framework for rethinking how leaders are developed.

The Constraints-Led Approach to Developing Leaders Who Last

Designing Crucibles

An evolved form of leadership is deeply desired and needed in the world, and many people sense this possibility within themselves. They feel called to lead with greater presence, authenticity, and heart, and to create more relational organizations and systems. What this signals is a readiness for a profound inner shift that allows them to lead from an awakened dimension of themselves--yet they often do not know how to actualize that because they lack a clear developmental pathway. A Sovereign Being provides that path by establishing a paradigm of leadership not yet fully articulated in contemporary works, even by authors such as Otto Scharmer and Frederic Laloux, who point towards the organizational potentials of advanced states of personal consciousness but do not provide a clear developmental path for people to actually attain it. This book addresses that gap by asking what it truly takes to develop as leaders who embody higher states of consciousness and, by extension, build more enlightened organizations and systems. VanderPol defines this form of leadership as evolutionary leadership.

The Way of The Evolutionary Leader

A Sovereign Being

Leadership with Goodness at Its Core

Refractive Thinking

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