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Gesamtkatalog

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Prospects and Challenges of Global
Pilgrimage Tourism and Hospitality

Prospects and Challenges of Global Pilgrimage Tourism and Hospitality

Burnout isn’t solved with perks, it’s solved with communication. Grounded in peer-reviewed research, Relational Energy shows leaders how to use everyday language to spark energy, revive exhausted teams, and build workplaces where people thrive. Every leader is dealing with burnout and looking for something they can actually do tomorrow morning, and this is it. In this book, leadership scholars Amy Young and Kim Cameron reveal how everyday communication creates relational energy, the powerful force that fuels engagement, creativity, resilience, health and well-being, and performance across teams. Drawing on research from positive psychology and decades of work with leaders and organizations, the authors show how simple shifts in communication can transform workplaces from drained and disconnected to energized and thriving. In this book, leaders learn how to: <ul><li>use the language of belonging to help employees feel valued, respected, and connected;</li><li>turn everyday conversations into sources of relational energy that boost motivation and performance;</li><li>build trust through respectful dialogue, listening, and authentic presence;</li><li>navigate difficult conversations without draining morale or relationships;</li><li>create positive team interactions that spread energy across organizations; and</li><li>replace burnout cultures with communication practices that spark engagement and well-being.</li></ul> Practical, research-driven, and immediately applicable, Relational Energy shows leaders how small changes in language can create extraordinary impact, recharging people, teams, and entire organizations.

Burnout isn’t solved with perks, it’s solved with communication. Grounded in peer-reviewed research, Relational Energy shows leaders how to use everyday language to spark energy, revive exhausted teams, and build workplaces where people thrive. Every leader is dealing with burnout and looking for something they can actually do tomorrow morning, and this is it. In this book, leadership scholars Amy Young and Kim Cameron reveal how everyday communication creates relational energy, the powerful force that fuels engagement, creativity, resilience, health and well-being, and performance across teams. Drawing on research from positive psychology and decades of work with leaders and organizations, the authors show how simple shifts in communication can transform workplaces from drained and disconnected to energized and thriving. In this book, leaders learn how to: <ul><li>use the language of belonging to help employees feel valued, respected, and connected;</li><li>turn everyday conversations into sources of relational energy that boost motivation and performance;</li><li>build trust through respectful dialogue, listening, and authentic presence;</li><li>navigate difficult conversations without draining morale or relationships;</li><li>create positive team interactions that spread energy across organizations; and</li><li>replace burnout cultures with communication practices that spark engagement and well-being.</li></ul> Practical, research-driven, and immediately applicable, Relational Energy shows leaders how small changes in language can create extraordinary impact, recharging people, teams, and entire organizations.

How to Beat Burnout and Ignite Your Team

Relational Energy

24 Principles to Help You Get Out of Your Own Way

Just F*cking Do It

Understand and learn to respond to the global and local crises shaping the tourism industry. Crisis Management in Tourism by Kyriaki Glyptou is a comprehensive textbook designed for upper-level undergraduate and postgraduate students studying tourism, hospitality and event management. Aligned with modules on crisis management and sustainable tourism, it provides a structured framework for understanding how crises impact destinations, organizations and various stakeholders. Taking a multidimensional approach, this textbook explores why traditional crisis management models often fail in high-stakes tourism contexts. This textbook: -Examines nine interconnected dimensions in managing a crisis response: the legal, operational, financial, communication, strategic, reputational, political, ethical and human factors -Explores the contemporary challenges reshaping the industry, including climate change, geopolitical instability and community resistance to tourism -Includes real-world examples from VisitBritain, the Greek National Tourism Organization, TUI and Jet2, alongside crisis events such as the 2019 Australia wildfires &gt;This textbook equips students with the knowledge and practical skills needed to navigate crises, make decisions in dynamic, uncertain environments and build resilience in a rapidly changing global tourism industry.

Principles and Practices for Strategic and Resilient Planning

Crisis Management in Tourism

You know you have more to offer, but you're tired of waiting for a seat at the table to prove it. Most emerging leaders feel stuck in a holding pattern, believing that their ability to make an impact is capped by their current title or the person above them on the org chart. But influence isn't a reward for a promotion. It's a muscle you build in the mundane, everyday moments of your current role.In 90 Days to Grow Your Influence Clay Scroggins, bestselling author of How to Lead When You're Not in Charge, provides a daily roadmap for the "not-in-charge" leader. Drawing from his foundational work on leveraging influence without authority, this 90-day reader helps you navigate the tension of having great responsibility but very little power.Each day is designed to be a "snackable" but substantial 5-minute read, perfect for your morning coffee or the commute to the office. Through a mix of relatable stories, leadership metaphors, and spiritually grounded reflections, you'll learn how to: <ul><li>Understand Identity: Secure your worth in who you are, not just what you do or what your business card says.</li><li>Lead Yourself: Master the disciplines of self-awareness and emotional intelligence.</li><li>Choose Positivity: Cultivate a resilient, solution-oriented mindset that shifts the energy of every room you enter.</li><li>Think Critically: Stop being a passive observer and start solving problems.</li><li>Reject Passivity: Take ownership of the ground you're standing on today.</li><li>Challenge Well: Influence the leaders above you with relational equity and wisdom.</li></ul>Whether you are a new hire, a middle manager, or an aspiring executive, this book is your daily reminder that your seat on the org chart doesn't define your impact. You have everything you need to start leading right where you are. Real influence starts here.

You know you have more to offer, but you're tired of waiting for a seat at the table to prove it. Most emerging leaders feel stuck in a holding pattern, believing that their ability to make an impact is capped by their current title or the person above them on the org chart. But influence isn't a reward for a promotion. It's a muscle you build in the mundane, everyday moments of your current role.In 90 Days to Grow Your Influence Clay Scroggins, bestselling author of How to Lead When You're Not in Charge, provides a daily roadmap for the "not-in-charge" leader. Drawing from his foundational work on leveraging influence without authority, this 90-day reader helps you navigate the tension of having great responsibility but very little power.Each day is designed to be a "snackable" but substantial 5-minute read, perfect for your morning coffee or the commute to the office. Through a mix of relatable stories, leadership metaphors, and spiritually grounded reflections, you'll learn how to:<ul><li>Understand Identity: Secure your worth in who you are, not just what you do or what your business card says.</li><li>Lead Yourself: Master the disciplines of self-awareness and emotional intelligence.</li><li>Choose Positivity: Cultivate a resilient, solution-oriented mindset that shifts the energy of every room you enter.</li><li>Think Critically: Stop being a passive observer and start solving problems.</li><li>Reject Passivity: Take ownership of the ground you're standing on today.</li><li>Challenge Well: Influence the leaders above you with relational equity and wisdom.</li></ul>Whether you are a new hire, a middle manager, or an aspiring executive, this book is your daily reminder that your seat on the org chart doesn't define your impact. You have everything you need to start leading right where you are. Real influence starts here.

Daily Habits for Leading from Any Level

90 Days to Grow Your Influence

Dieses Buch begleitet all diejenigen, die mit dem Gedanken spielen, sich selbstständig zu machen – von ersten Überlegungen über bürokratische Anfänge und die Entwicklung eines Freelancer-Mindsets bis hin zum Besuch von trubeligen Coworking Spaces. Den festen Job kündigen und sein eigener Chef sein. Frei, kreativ und ortsunabhängig arbeiten. Tatjana Müller wagte 2017 den Sprung in die Selbstständigkeit, hielt über Jahre ihre Erfahrungen und Tipps zum Freelancer-Dasein in einer Art Tagebuch fest und entwickelte dieses zu einem Buch weiter. Wie traf sie die Entscheidung für die Selbstständigkeit? Wie gelang der Einstieg in das Leben als Freiberuflerin? Welche Hürden musste sie nehmen? Welche Glücksmomente standen so manchen Schattenseiten gegenüber? Und welche (Lebens-)Einstellungen erfordert es, um als Freelancer „gesund selbstständig“ und erfolgreich zu sein? Dies und mehr verrät die Autorin und gibt dabei wertvolle Tipps.
Neue Themen in der überarbeiteten und ergänzten 2. Auflage: Zeitmanagement-Methoden, Burnout-Prävention, Scheinselbstständigkeit, DSGVO, Altersvorsorge, Personal Branding und mehr.&nbsp;

Dieses Buch begleitet all diejenigen, die mit dem Gedanken spielen, sich selbstständig zu machen – von ersten Überlegungen über bürokratische Anfänge und die Entwicklung eines Freelancer-Mindsets bis hin zum Besuch von trubeligen Coworking Spaces. Den festen Job kündigen und sein eigener Chef sein. Frei, kreativ und ortsunabhängig arbeiten. Tatjana Müller wagte 2017 den Sprung in die Selbstständigkeit, hielt über Jahre ihre Erfahrungen und Tipps zum Freelancer-Dasein in einer Art Tagebuch fest und entwickelte dieses zu einem Buch weiter. Wie traf sie die Entscheidung für die Selbstständigkeit? Wie gelang der Einstieg in das Leben als Freiberuflerin? Welche Hürden musste sie nehmen? Welche Glücksmomente standen so manchen Schattenseiten gegenüber? Und welche (Lebens-)Einstellungen erfordert es, um als Freelancer „gesund selbstständig“ und erfolgreich zu sein? Dies und mehr verrät die Autorin und gibt dabei wertvolle Tipps.Neue Themen in der überarbeiteten und ergänzten 2. Auflage: Personal Branding, Altersvorsorge, Nutzung von KI, Burnout-Prävention uvm.

Selbstständig machen mit Mut, Muße und dem richtigen Mindset

Freiberufler werden

Start-Up Confessions is the hilarious and unashamedly frank story of the founding and funding of one of the UK's most successful start-ups. Opening up about both ambition and frequent failure, co-founder and serial entrepreneur Gauthier van Malderen argues that progress in start-ups is in moving from one failure to the next as fast and as cheaply as possible 'learning fast enough not to repeat the truly expensive mistakes'. But this story of a company's growth is also an accessible and practical guide to founding and running your own business. It offers essential advice on fundraising and pitching to investors and hiring key staff, shows how to manage status, salaries and expectations as you move from a few people in a room to a thriving business. And it shows you how to scale the structure, how to work with the board and how to establish a thriving company culture without losing your soul.

A Founder's Guide to Getting It Wrong (and Sometimes Right)

Start-Up Confessions

The Hypergrowth Formula that Transformed Tesla, Lululemon, General Motors and SpaceX

The Algorithm

Organizations in Context

Sustainable business is no longer optional--it's the strategy that will determine who leads and who gets left behind.Climate change is not just a future threat--it's a current reality, reshaping markets, supply chains, and entire industries. Rising temperatures, resource scarcity, and mounting waste are driving regulatory pressure, investor scrutiny, and consumer demand for sustainable practices. For business leaders, this isn't just an operational challenge--it's a strategic disruption. Companies that fail to adapt risk being swept aside by forces they can no longer ignore.In The Ultimate Disruption: Rethinking Business in a World Transformed by Climate Change, INSEAD professors Atalay Atasu and Luk Van Wassenhove provide an essential road map for thriving in this new era. Drawing on decades of research and real-world case studies, they show why sustainability must be treated as a core business imperative, not a compliance exercise or marketing slogan. The authors introduce a framework for rethinking strategy, redefining value propositions, and reinventing business models to integrate environmental value alongside customer utility and profit.Through compelling examples--from Polygreen's zero-waste transformation on a Greek island to Schneider Electric's global decarbonization initiatives--the book illustrates how companies are turning environmental constraints into opportunities for innovation and growth. Each chapter tackles critical steps: building the business case for sustainability; revisiting value potential; overcoming operational and scaling challenges; and leveraging partnerships, tech, and new business models to deliver shared value and profitability.Sustainability is no longer a cost--it's a competitive advantage. The Ultimate Disruption equips leaders with the strategies and tools to navigate the climate-driven transformation of business ecosystems and emerge stronger than ever.

Rethinking Business in a World Transformed by Climate Change

The Ultimate Disruption

This book examines how ideological factionalism, cultural conflicts, and competing visions of justice have shaped America’s perception of multiculturalism. The author believes that the flash points disrupting America stem from feeling that one’s group is being disrespected, whether by threatening it with violence, or, more subtly, by a cold, exclusionary pattern. Building on the author's concept of religious humanism, the book offers a systematic explanation of the roots of factionalism and offers new pathways for embracing multiculturalism. In the process, the author critiques mainstream models of utility theory and identity politics, proposing a revised framework that headlines the search for meaning as the dominant soulful force shaping behavior. &nbsp;In later chapters, the focus shifts towards making multiculturalism work. Proposed reforms are grounded in civic purpose, offering economists, policymakers, and the public practical tools necessary to promote constructive dialogue and institutional inclusion. Successful multicultural policies should aim at promoting national unity by honoring hyphenated-American cultural identities.&nbsp;Victor Glass 
 is Professor of Professional Practice and Director of the Center for Research in Regulated Industries (CRRI) in the Department of Finance and Economics at Rutgers University Business School, Newark, New Jersey, USA. He holds a PhD in Economics and an MBA from Columbia University. He has published articles and books on net neutrality, business data services, customers as competitors, the next generation of wireless technology, smart grid technologies, and antitrust policies, among others.

This book examines how ideological factionalism, cultural conflicts, and competing visions of justice have shaped America’s perception of multiculturalism. The author believes that the flash points disrupting America stem from feeling that one’s group is being disrespected, whether by threatening it with violence, or, more subtly, by a cold, exclusionary pattern. Building on the author's concept of religious humanism, the book offers a systematic explanation of the roots of factionalism and offers new pathways for embracing multiculturalism. In the process, the author critiques mainstream models of utility theory and identity politics, proposing a revised framework that headlines the search for meaning as the dominant soulful force shaping behavior. &nbsp;In later chapters, the focus shifts towards making multiculturalism work. Proposed reforms are grounded in civic purpose, offering economists, policymakers, and the public practical tools necessary to promote constructive dialogue and institutional inclusion. Successful multicultural policies should aim at promoting national unity by honoring hyphenated-American cultural identities.&nbsp;

Economic Theory, Cultural Memory, and the Case for Institutional Reform

Reframing Multiculturalism in the United States

A rulebook for tackling phone overuse and reclaiming our lives Phones are bad for us. They are making us nearsighted, causing painful back and neck problems, and robbing us of the sleep and physical activity necessary for robust physical and mental health. Worse still, they are driving a widespread rise in depression, self-harm and suicide, especially among young people. Yet, even if we know that there's an urgent collective need to get off our phones, we are stymied by the scale of the problem and by the many highly addictive ways in which our phones distract us, delight us and pull us back in. Phone Rules is part of the movement to disrupt phone overuse, showing us how we can wean ourselves off our devices. Investigative journalist Luc Rinaldi gives us a playbook of five insightful rules to resist our phones, along with helpful strategies to put them into action. He is not merely an outside observer trying to understand 'kids these days', but a smartphone-using, video game-playing, millennial member of the generation for whom the Phone Rules most urgently apply. This is our invitation to join the resistance. Together we can discover new mental space and productivity, deepen our engagement with the people and things that matter most and reclaim our lives.

Five simple steps to save yourself, your family and the planet

Phone Rules

A collection of eye-opening natural experiments, showing how economists uncover cause-and-effect relationships and reveal insights about our world. Does having a daughter change how a congressperson votes? How did a nineteenth-century doctor help discover germs? Is it better to go first or second in a penalty shootout? Why don’t diplomats pay their parking tickets? Do leaders really matter? These are all questions economists ask. Some of these questions are serious, others less consequential. But all are interesting—and can be answered by way of the natural experiment. A natural experiment is an event in the real world that neatly divides people into a treatment and control group—and it is one of the greatest tools in the economist’s toolkit. In Daughters, Diplomats, and Death, Patrick Gourley discusses why and how economists have leveraged this powerful method to answer questions that were long thought unanswerable. In the vein of Freakonomics, Nudge, and The Tipping Point, the book takes the reader on a lively and engaging tour of some of the most fascinating natural experiments, explaining how they work, how they help social scientists answer questions, and what conclusions they reached. The experiments illuminate a wide range of timely issues in health, education, reproductive issues, and the environment, lending rich and much-needed nuance to the complex debates that shape today’s headlines.

A collection of eye-opening natural experiments, showing how economists uncover cause-and-effect relationships and reveal insights about our world. Does having a daughter change how a congressperson votes? How did a nineteenth-century doctor help discover germs? Is it better to go first or second in a penalty shootout? Why don’t diplomats pay their parking tickets? Do leaders really matter? These are all questions economists ask. Some of these questions are serious, others less consequential. But all are interesting—and can be answered by way of the natural experiment. A natural experiment is an event in the real world that neatly divides people into a treatment and control group—and it is one of the greatest tools in the economist’s toolkit. In Daughters, Diplomats, and Death, Patrick Gourley discusses why and how economists have leveraged this powerful method to answer questions that were long thought unanswerable. In the vein of Freakonomics, Nudge, and The Tipping Point, the book takes the reader on a lively and engaging tour of some of the most fascinating natural experiments, explaining how they work, how they help social scientists answer questions, and what conclusions they reached. The experiments illuminate a wide range of timely issues in health, education, reproductive issues, and the environment, lending rich and much-needed nuance to the complex debates that shape today’s headlines.

How Economists Use Natural Experiments to Decipher Our World

Daughters, Diplomats, and Death

Prospects and Challenges of Global Pilgrimage Tourism and Hospitality

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