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Managing and Leading for Social Justice

Pressure is inevitable. How you handle it determines everything.In this expanded hardcover edition of How to Untie a Balloon, former hostage negotiator and Conflictish(R) founder Ryan Dunlap delivers a practical framework for staying composed under pressure, resolving conflicts, and leading effectively when the stakes are high. With a new chapter and never-before-shared stories of real-world negotiation experience in life-or-death situations, Dunlap reveals how unchecked pressure distorts thinking, escalates conflict, and quietly sabotages relationships at work and at home.At the center of this practical guide is the F.I.R.S.T. Steps framework--Feelings, Interests, Relationships, Situation, and Toll--a clear, repeatable process for navigating difficult conversations with confidence and control. Whether you are leading a team, negotiating a deal, strengthening a partnership, or working through personal conflict, this framework equips you to break complex tension into manageable parts and move toward resolution.Through compelling real-life stories, sharp strategic insights, and actionable tools, the second edition will show you how to: <ul><li>Regulate emotion in the heat of conflict to preserve credibility and influence</li><li>Identify the deeper interests driving tension and move beyond surface disagreements</li><li>Prevent escalation and protect relationships under stress</li><li>Approach high-stakes conversations with clarity and structure</li><li>Transform pressure from a liability into a leadership advantage</li></ul>For professionals ready to take their leadership to the next level, How to Untie a Balloon, 2nd Edition, is a necessary resource for growing your leadership influence and developing the self-mastery to thrive under any pressure.

A Negotiator's Guide to Avoid Popping Under Pressure

How to Untie a Balloon

The definitive business ethics textbook for university students.

An engaging, globally focused introduction to business ethics that builds awareness of key themes such as corporate responsibility, sustainability, and stakeholder management. Through real-world cases, practical tools, and current debates, students learn to navigate ethical challenges in modern business.

Selling points:
- A complete, confidence-building introduction to business ethics supports first-time learners while offering enough depth for more advanced courses, helping students quickly grasp key concepts and apply them with confidence.
- A clear, engaging, and highly accessible writing style, paired with an intuitive structure, guides students through complex ideas step by step and makes the content easy for instructors to deliver.
- Global perspectives are brought to life through rich, contemporary case studies from both developed and emerging economies, helping students connect theory to real-world business practice.
- A range of innovative learning features, such as Ethical Dilemmas, Think Theory, and Research Exercises, actively engage students while developing the critical thinking and decision-making skills essential for employability.
- A fully integrated enhanced e-book supports flexible, interactive learning. It features embedded practitioner videos with career insights, author-led audio introductions, self-assessment quizzes, revision decks, and intuitive navigation with additional learning support.

New to this edition:
- Contemporary themes are woven throughout and comprehensively updated to reflect global developments representing diverse cultures, climate change and sustainability, global health, and Artificial Intelligence, each brought to life through current, real-world ethical examples.
- New pedagogical features include Think Climate, prompting reflection on environmental challenges, and Critical Call Outs, encouraging students to question assumptions and think counter-intuitively.
- New case studies on Ben &amp; Jerry's, Shein, Extinction Rebellion, and (Un)Ethical Leadership, alongside refreshed coverage of McDonald's, Volkswagen, the Olympics, and Airbnb.
- Expanded careers focus in Chapter 12, highlighting business ethics roles and featuring insights from industry leaders across sectors to support students' post-university career planning.
- Enhanced digital support with audio podcast introductions for every chapter and case study videos to reinforce learning and increase engagement and understanding.
- Updated throughout with contemporary academic research, ensuring students engage with the latest debates, frameworks, and developments in business ethics scholarship.

Business Ethics

Edition Wissenschaft & Praxis

Ein Vier-Phasen-Modell nach DIN EN ISO 9241-210

Humanzentrierte KI im Arbeitskontext

The Essential Guide to Launching Your Career in Artificial Intelligence

Break into AI

An indispensable guide to dealing with disasters from one of today's foremost thinkers in crisis management, now updated with a new afterword."In a world marred by preventable miscalculation, Juliette Kayyem's The Devil Never Sleeps provides a playbook for making it out alive." -The New Yorker The future may be unpredictable, but nowadays, disasters are not. We live in a time of consistent catastrophe, where things more often go wrong than right. So why do we still fumble when crisis strikes? In The Devil Never Sleeps, Juliette Kayyem outlines a radical new way to prepare for disasters. Traditional principles of crisis management, focused on preventing disasters, are no longer viable. We need a forward-thinking approach that allows us to respond, recover, and build more resilience when crisis occurs. Drawing on her experience in national security and assessing real-life examples-from natural disasters like the California wildfires to human-made ones like airplane collisions-Kayyem identifies common lessons that can be implemented now to limit harm in the future. The Devil Never Sleeps is an essential guide for developing strategies that actually work in the face of perpetual catastrophe.

Learning to Live in an Age of Disasters

The Devil Never Sleeps

We are running our lives, teams, and organizations as though our resources are unlimited. They are not. Regenerative People names the cost of that assumption and offers a different way to work, lead, and live. Drawing on six decades of combined coaching and consulting experience, Janet M. Harvey and Silvia Tassarotti trace the shift from extraction to regeneration--from optimizing outcomes to evolving with them, from controlling uncertainty to partnering with it, and from isolating to protect what we have to interconnecting with what sustains us. Regenerative People moves through four expanding circles: the personal renewal that makes all of this possible, the leadership practices that build resilient teams, the organizational models that generate long-term value rather than short-term extraction, and the community-level shifts that make regeneration collective rather than individual. Each chapter pairs concepts with reflective questions and practices, inviting readers to slow down and apply what they're learning rather than simply collect more ideas. The authors write as guides, not lecturers, walking alongside readers the way Virgil walked beside Dante, offering models and questions in search of the reader's own answers. For coaches, executives, and anyone who senses that the old operating model is reaching its limits, this book offers both the diagnosis and the practice: a way to notice drift before it costs something irreplaceable and to deliberately choose a more enduring way to lead.

Regenerative People: Why Renewal Is Key to Lasting Leadership

This brilliantly counterintuitive manifesto from the founder of Miss Excel - who's helped more than 2 million professionals work smarter - shows how pairing opposites, like hustle and rest or logic and creativity, sparks exponential growth in your work and life.You've heard the advice again and again. Hustle harder. Optimise every minute. Stay relevant or get left behind. Learn the tools. Master the tech. Push through.But somewhere along the way, ambition turned into exhaustion, and productivity stopped feeling productive.Kat Norton knows this tension firsthand. After burning out in corporate consulting and later building Miss Excel into a multi-million-dollar education company reaching over 2 million people, she discovered a counterintuitive truth: Real growth doesn't come from choosing one side of a spectrum. It comes from pairing opposites so they amplify each other.In Your Untapped Edge, Kat introduces a practical, repeatable framework for navigating modern work by holding "both/and" instead of "either/or," including how to:Identify where you're overusing one approach - and what's missing on the other sideDesign workdays around energy, not just timePair technical skills with mindset and nervous-system regulationUse AI as an engine while keeping human judgment as the edge Hustle becomes sustainable when balanced with stillness. Productivity accelerates when paired with purpose. Logic sharpens when it collaborates with creativity. Even AI becomes more powerful when guided by human intuition. Kat calls this dynamic polarity - the practice of intentionally pairing opposites so they amplify one another. This creates the 1+1=3 effect, and it's the hidden multiplier behind exponential progress.Through practical tools, science-backed mindset practices, and real-world workplace examples, Kat shows you how to make your hustle more holistic, so you can manage your energy, make clearer decisions, and balance priorities in ways that lead to promotions, increased impact, and sustainable momentum.

Harness the Power of Opposites to Create Time, Prevent Burnout, and Excel in What Matters

Your Untapped Edge

Quantum Technologies and Intelligent Decision-Making

Retail Strategy 5.0

Build the communication skills employers want with "BCOM," 12th Edition. Developed around how today's students learn, "BCOM" combines an engaging narrative with MindTap's interactive learning experience. Practice real-world business communication skills through activities, assessments, and applications that help you connect course concepts to workplace situations. Updated content explores how artificial intelligence is used in writing, presentations, and the job search process -- helping you prepare for today's professional environment. Activities reinforce key concepts, build confidence, and strengthen your ability to communicate effectively. With streamlined content, engaging visuals, and practical learning tools, "BCOM" helps you move beyond memorization and develop the communication skills needed for academic, career, and professional success.

Bcom

Organisational behaviour is at a critical inflexion point. For decades, the field has provided the foundational theories for understanding how people, groups, and structures influence behaviour within organisations. Yet, a seismic shift has occurred in the very nature of work itself and the old models are increasingly insufficient to explain the unprecedented challenges and opportunities facing leaders, employees, and scholars today. This two-volume edited collection is a vital, timely, and ambitious reframing of the organisational behaviour field for the 21st century.&nbsp;This first volume, which focuses on individuals, groups, and power, addresses the foundational pillars of organisational behaviour through the lived experience of managers, team members, and leaders today. From the psychological toll of continuous surveillance to the ethical dilemmas of ‘woke-washing’, the chapters in this collection explore the complexities of the post-pandemic workplace. It will be of great interest to scholars and students of organisational behaviour, work and employment.Gbolahan Gbadamosi
 is a Professor in Organisational Behaviour and Human Resource Management at Bournemouth University Business School, UK. Using both qualitative and quantitative methods, his research explores four key areas: diversity and inclusion, well-being and work-life balance, careers and employability, and unethical work practices.&nbsp;He has published widely in books and journals.
 Toyin Ajibade Adisa
 is a Professor in Organisational Behaviour and Human Resource Management at the Royal Docks School of Business and Law, University of East London, UK. He teaches and researches issues in human resource management, organisational behaviour, employment relations, organisational culture, diversity and equality, flexibility and work-life balance, and reforms in emerging and developing economies. He has published widely in books and journals.

Organisational behaviour is at a critical inflexion point. For decades, the field has provided the foundational theories for understanding how people, groups, and structures influence behaviour within organisations. Yet, a seismic shift has occurred in the very nature of work itself and the old models are increasingly insufficient to explain the unprecedented challenges and opportunities facing leaders, employees, and scholars today. This two-volume edited collection is a vital, timely, and ambitious reframing of the organisational behaviour field for the 21st century.&nbsp;This first volume, which focuses on individuals, groups, and power, addresses the foundational pillars of organisational behaviour through the lived experience of managers, team members, and leaders today. From the psychological toll of continuous surveillance to the ethical dilemmas of ‘woke-washing’, the chapters in this collection explore the complexities of the post-pandemic workplace. It will be of great interest to scholars and students of organisational behaviour, work and employment.

A Critical Look at Individuals, Groups, and Power

The New Organisational Behaviour, Volume I

Sooner or later, most successful people hit a wall. The energy that fueled your success starts to wear thin. The achievements that once felt meaningful no longer do. The path forward feels unclear. Meanwhile, the world around you is moving faster than ever. Something is changing--in you, around you, or both--and the strategies that once worked no longer produce the same results. In Unstuck, change leadership expert Vered Kogan and world-renowned executive coach Marshall Goldsmith explore why so many smart, capable people feel stuck and what it takes to break through. Drawing on decades of coaching high performers, they reveal that stuckness is not failure. More often, it points to your next level of growth. Blending behavioral science, leadership insight, practical tools, and deeply human stories, Unstuck helps readers recognize the hidden patterns driving stress, burnout, overthinking, perfectionism, and procrastination. You'll learn how to work with resistance instead of against it, regulate pressure before it hijacks your thinking, and create the internal conditions where real change can take hold. But this is about more than individual growth. It's also about helping teams and organizations break free from patterns that keep them trapped in outdated mindsets and ways of working. In an era of accelerating change, mounting complexity, and rising uncertainty, the leaders who thrive are those who can authentically influence others to grow and adapt under pressure. Unstuck offers a new playbook for navigating and leading change from the inside out, helping you build one of today's most valuable advantages: the ability to get unstuck and help others do the same.

Unstuck: Break Through What's Holding You Back and Create Results That Stick

What it takes to sustain leadership successAt some point in every senior leader's career, the skills that built success stop being enough to sustain it. The work accumulates, the stakes rise, and the gap between performing well and breaking down narrows. Most leadership books train skills at the surface. Conditioned is about what sits underneath them.An athlete trains, competes, and recovers on a schedule with an off-season built in. Leadership has no off-season, and almost no one is conditioned for that. Allen Weaver brings more than twenty years in sport psychology, executive coaching, and Fortune 100 human resources to a consistent observation: the leaders who last are not the ones with the most refined skills, but the ones who built the conditioning that supports them.Conditioned maps that conditioning through the Peak System. Two anchors, Mental Performance (how leaders show up) and Wellness (how they sustain the ability to keep showing up), are expressed across ten dimensions of leadership readiness, each read on a simple three-state scale: Peak, Plateau, and Valley. The book closes with three disciplines for the long climb of a leadership career: Mastery, Future-Proofing, and Legacy.The stories come from boardrooms, locker rooms, and coaching environments: Mary Barra steadied General Motors in crisis, Lisa Su rebuilt AMD, and Rory McIlroy and LeBron James extended their peaks past the age when peaks are supposed to end. Weaver's own path runs from a marathon medical tent to the coaching practice it inspired. Conditioned is written for senior and mid-career leaders who have achieved success and now intend to sustain it.Peak is what can be reached. Plateau is where reliable performance lives. Valley is where the learning happens. The climb begins with conditioning.

How the Best Leaders Grind Less, Recover More, and Peak Longer

Conditioned

Managing and Leading for Social Justice

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