This book provides readers with an essential understanding of approaches to knowledge management (KM) by examining the purpose and nature of its key components. It aims to demystify the KM field by explaining in a precise, accessible manner the key concepts of KM tools, strategies, and techniques, and their benefits to contemporary organizations.

Mai 2009, ca. 160 Seiten, Routledge Series in Information Systems, Englisch
Taylor and Francis
978-0-415-99233-6

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