<p>This book addressesthe challenges of organizing modern-day institutions, focusing on themanagement of intangible organizational resources of libraries through bothlibrary science and management theory. Highlighting new informationrequirements, knowledge transfer technologies and changing patterns of social behaviour,<i>Intangible Organizational Resources </i>exploreshow these changes are affecting the organization of information services suchas libraries, and discusses what they mean for the effectiveness and quality oftheir services. Making a unique contribution in an otherwise under-exploredfield, this is an essential text for those involved in the organization ofinformation services. </p>