“As someone who has been actively engaged in sales in diverseforms my entire life, I can pick out valuable lessons in this book.“Infl uence: The Secret of Selling” is a practical guide into buildingcustomer engagement and rapport, both critical tools for ensuringa successful sale and life in selling.”—Dr. Chris Kirubi, Director, Centum Investment,Billionaire businessman, entrepreneur & industrialist.“A must read for anyone who cares about driving business andpositively impacting on customers’ lives”—Amb. John Mwangemi, Kenya’s High Commissioner tothe Republic of Rwanda.“Certainly, this is a walk-the-talk groundbreaking manual for the21st Century for all to read.”—Dr. Julius Gathogo (Ph.D), Senior Lecturer KenyattaUniversity and Distinguished Prof. St. Alcuin,Minnesota, U.S.A.