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Darin Ed. D. J: Hm

Humor, Curiosity and Wonder - Expand What's Possible

Lead with humanity and end the era of management mediocrity. If you've ever vowed to be a better boss than the ones you've had, this book is for you. James (J.R.) Lowry and Daniela De Luca provide an essential roadmap for first-time managers and emerging leaders who refuse to repeat decades of management mediocrity. Drawing on Lowry's experience as a former US Air Force officer, McKinsey partner, and C-suite executive and De Luca's research on career advancement, this comprehensive guide shows how ditching outdated command-and-control habits-and leading with empathy instead-unlocks stronger performance, trust, and engagement in today's teams. Nearly 70 percent of American workers are disengaged, according to Gallup-a clear sign that traditional management approaches are no longer working. In response, Lowry and De Luca offer a practical framework that balances the art and science of management. They reveal the most common misconceptions and mistakes managers make, explain how the manager's role is evolving, and address the mental and emotional preparation required to lead well (even on hard days). Through concrete, actionable practices, Be the Boss You Wish You'd Had shows you how to manage with humanity, both in team practices like delegation and coaching, and in challenges such as office politics and burnout. The result is higher team engagement, stronger productivity, and a workplace culture where people can genuinely thrive. Becoming the leader you always wanted to work for is within your reach. With a relatable blend of research, stories, and advice, Be the Boss You Wish You'd Had is a clarion call to move beyond the "management meh" that plagues many organizations worldwide. J.R. Lowry and Daniela De Luca invite leaders to reclaim the human element of their work and, in doing so, change their own lives and the lives of those they lead.

A People-First Guide to Management

Be the Boss You Wish You'd Had

Make work work for you with this empowering guide to overcoming 'career comedown'.You've spent years climbing the career ladder, snagging promotions and basking in the glow of well-deserved pay rises. On paper (read: LinkedIn), everything seems great - enviable even. However, you can't quite help but feel ... underwhelmed? The go-getter energy that once propelled you out of bed has been replaced with burnout and now, beneath it all, you're left wondering: 'Is this really it?'If this sounds familiar, then you may be experiencing 'career comedown'. Thankfully, Stefanie Sword-Williams, award-winning founder and author of F*ck Being Humble, is here to help. Drawing upon Stefanie's years of experience as a career expert, and hundreds of hours of interviews and research, this personable and relatable handbook offers a trove of practical advice on what to do when work isn't working for you.Exploring three distinct pathways - stickingwith your current job but moulding it to suit you, twisting down a different path and reinventing yourself professionally, or tapping out from work being your identity altogether - Career Comedown is an engaging and essential guide to prioritising your needs in your working life.So if you've ever asked yourself...<ul><li>Am in the right career?</li><li>Am going to feel stuck forever?</li><li>How can I find better work life balance?</li><li>How can I stop letting work take over?</li><li>Can I reinvent myself and still be successful?</li></ul>...then this book is the one for you.Feel empowered to reflect on your values, take charge of your career journey and redefine success on your own terms.

Career Comedown

This book introduces Lean philosophy and illustrates the effective application of Lean tools with real-world case studies. From fundamental concepts to integrated planning and control in pull production and the supply chain, the text provides a complete introduction to Lean production. Coverage includes small batch production, setup reduction, pull production, preventive maintenance, standard work, as well as synchronizing and scheduling Lean operations. Detailing the key principles and practices of Lean production, the text also illustrates effective implementation techniques with case studies from a range of industries. Includes questions and completed problems in each chapter. Explains how to effectively partner with suppliers and employees to achieve productivity goals.Designed for students who have a basic foundation in production and operations management, the text provides a thorough understanding of the principles of Lean. It also offers practical know-how for implementing a culture of continuous improvement on the shop floor and in the office, creating a heightened sense of responsibility in all stakeholders, and enhancing productivity and efficiency to improve the bottom line. In this third edition, the author addresses management's role in Lean production. Early observers of Japanese methods focused on the shop floor to see amazing things unlike anything practiced elsewhere. The thinking was that if the "methods" could be adopted by companies elsewhere, those companies would experience the success of the Japanese. What the early observers hadn't considered were dramatic differences in the way those companies were managed, both daily and strategically.The "management side" of Lean production is addressed in two new chapters, one devoted to daily management and the other to strategy deployment. Additionally, there is a new chapter that addresses breakthrough improvement and an approach to achieving it called the Production Preparation Process. Every chapter has been revised and expanded to better tell the story of Lean production-its history, applications, practices, and methods.

A Comprehensive Guide to Lean Methodologies and Management Practices

Lean Production for Competitive Advantage

The proven way to respond to high-conflict healthcare situations—without making them worse. BIFF for Healthcare delivers a practical, evidence-based approach to one of the most pressing challenges in modern healthcare: managing emotionally charged, high-conflict communication without escalating risk, burnout, or complaints.Adapted from Bill Eddy’s internationally recognized BIFF Response®&nbsp;Method (Brief, Informative, Friendly, Firm), this book translates a proven conflict-communication framework into real-world healthcare settings. Readers learn how to respond effectively to demanding patients, distressed families, high-conflict colleagues, and disruptive physicians—while maintaining professionalism, boundaries, and patient safety.Designed for time-pressured clinical environments, BIFF techniques can be learned quickly and applied in minutes during daily practice, including emails, documentation, and face-to-face interactions. The approach reduces escalation, strengthens trust, and supports clearer communication under stress—key factors in improving patient experience and protecting staff well-being.Written for a broad professional audience, BIFF for Healthcare is relevant to physicians, nurses, administrators, HR professionals, risk managers, and patient-relations teams. As the fifth volume in the established BIFF Conflict Communication Series, it builds on a model already adopted by organizations worldwide.Ideal for onboarding, continuing education, and professional development programs, this book offers healthcare organizations a practical tool for safer communication, stronger teams, and more resilient care delivery.

A Practical Guide to Managing High-Conflict Communication and Creating Calm in Healthcare Settings

Biff for Healthcare

How to Navigate the Expanding Intersection of Change and Emotion

Change Enthusiasm Volume Two

Regulating the Future of Work

Legal Governance of Agentic AI and Autonomous Agents

Build the Partnerships That Power Your Career

Find Your Goby

Kindness in Leadership

In a business environment that is changing faster than ever, how can HR professionals remain relevant and prove their business impact? How can they demonstrate the unique value that they add to the organization? There's no doubt that technological developments, particularly AI, will continue to impact what businesses do and how they do it. However, leading HR voice, Steve Browne, shows why despite the increasing number and variety of technologies, people will continue to be the main driver of organizational innovation and performance. This means that senior HR professionals are uniquely placed to harness the power of people to allow all employees to fulfil their potential and improve business results. However, this is only possible if these HR professionals seize the opportunities made possible by the current working environment. For too long, HR practitioners have taken a backseat in the organization and allowed other departments to be applauded for their success while they have been overlooked or taken for granted. This has been caused by fear, risk-avoidance or just plain modesty but that needs to change. HR professionals need to embrace the challenges and opportunities of the current working environment and no longer be held back by old ways of working or frightened of what's to come next. They must move beyond the traditional, restrained approach to HR to a limitless, unbound way of working that has the power to make a significant, strategic impact on the organization. With this practical book, mid-level and senior HR professionals will have the tools they need to embrace this new way of working, stop being frightened of change, have the skills and confidence they need to succeed and prove that they are essential for company success.

Rethinking the Traditional HR Model to Drive Performance

HR Unbound!!

Transform Your Business Through Authentic Leadership and Unshakeable Employee Engagement Every business talks about culture. Few actually build it. In Undeniable, Thomas Amell reveals why most employee engagement efforts fail and what leaders can do differently. As CEO and President of Pioneer, Amell transformed a traditional community bank into a thriving organization where engagement isn't a buzzword but the foundation of every decision. Under his leadership, Pioneer grew from $600 million to over $2 billion in assets while building a culture that attracts top talent and turns customers into passionate advocates. Inside, you'll discover: <ul> <li>how to escape the commodity trap that forces businesses into a race to the bottom</li> <li> build unwavering commitment that outlasts quarterly pressures</li> <li>hire for values and identify hidden A-players others overlook</li> <li> create customer advocates through an engaged workforce</li> <li> think in decades while your competitors chase quarters</li> </ul> Written for CEOs, executives, and business leaders in any industry, Undeniable delivers practical wisdom for leaders who want to stop talking about culture and start building something special.

The Proven Employee Engagement Strategy for Unrivaled Success

Undeniable

Most veterinary professionals carry at least one case they will never forget. Not the textbook case - the one that returns in the small hours, long after the client has gone home.For decades, human healthcare has been having a serious conversation about systems thinking, human factors, psychological safety and just culture. Veterinary medicine has barely begun. The result is a profession that still meets error with blame, leaving good professionals to carry shame, guilt and loneliness alone.The Cases We Carry is not a quality-improvement manual. It is a book about the culture around error in veterinary medicine - how we speak about it, respond to it, learn from it, and live with it.This isn't a manual. It's a reckoning.For everyone who entered this work believing they had to be perfect - and for everyone still carrying a case.

Error, Culture, and Safety in Veterinary Medicine

The Cases We Carry

There is an urgent need for higher quality and accessible part-time roles across sectors for worker wellbeing, job satisfaction and the economy. What would it take to make part-time work a genuine option for more people? Aimed at employers, HR professionals and policy makers, this book makes a long-term, society-wide case for part-time employment.

Why We Need to Redesign Work

Making Part-Time Work

Hm

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