Getting It Right When It Matters Most

Discover how to <i>Get It Right</i> in your <i>Moments That Matter</i>—when the situation is complex and relational—and the stakes are high. Transform the outcome of your most challenging situations and interactions when you feel—<ul> <li>Threatened by charged emotions or uncertainty</li> <li>Paralyzed by fear of saying (or doing) the wrong thing (again)</li> <li>Defeated by a relationship that seems damaged beyond repair</li> <li>Perplexed about how to achieve the results you desire</li> <li>Stalled in progress with others due to differing styles and perspective.</li></ul> <p>In an ever-changing environment when typical habits, behaviors, and thinking aren’t enough, <i>Getting It Right When It Matters Most</i> introduces research backed insight and a simple model for your most important situations. Apply self-awareness, learning agility, and emotional intelligence through the Self, Outlook, Action, and Reflection (SOAR) cycle.</p>