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Conversaciones difíciles

&lt;p&gt;1 Cómo gestionar conversaciones difíciles en el trabajo. 2 Un plan de acción para esa conversación que intentas evitar. 3 En el fragor de una discusión, deja que oigan tu voz. 4 La mejor manera de plantear temas sensibles en una reunión virtual. 5 Cómo controlar las emociones antes de perder el control. 6 Cómo tener conversaciones difíciles sin perjudicar las relaciones. 7 Qué hacer después de una fuerte discusión en el trabajo. 8 Cómo dar feedback negativo. 9 Cómo tener conversaciones difíciles con tu jefe. 10 No dejes que los mecanismos de defensa de tu cerebro interfieran en tu feedback. 11 Cómo pueden los líderes abordar temas delicados en sus equipos. 12 Permite que tus trabajadores tengan debates acalorados.&lt;/p&gt;

How much do you know about your body? How much does your body know about you? Internationally celebrated choreographer and director Sir Wayne McGregor is renowned for his trailblazing innovations in performance. His ongoing enquiries into movement and the body have radically defined dance in the modern era. Over the past three decades, he has discovered that our intelligence lies not only in our brains, but in our bodies too. In We Are Movement, McGregor argues that physical intelligence is instinctive, pre-verbal, and continually upgrades itself. Mastering it will allow us all to release the knots in our physical and emotional selves, leaving us free to experience new forms of creativity and connection. Drawing on his research with elite performers, athletes, cognitive neuroscientists, anthropologists and technologists, he shows how we can all become more physically fluent. Using simple steps, from practicing mindful walking to harnessing our bodies' chemical reaction to stress, he teaches us how to become better communicators and more creative thinkers, so we can ultimately live fuller lives. Elegant, cutting-edge and practical, We Are Movement is a user-friendly guide to priming your physical intelligence that will revolutionise the way you live your life.

Unlocking Your Physical Intelligence

We Are Movement

What if the biggest obstacle to your success isn't your team, your competition, or even the economy? What if it's the invisible rug you keep tripping over?

We all have rugs. Outdated habits trip us up. Silent expectations catch us off guard. Limiting beliefs go unquestioned for years. These hidden barriers sabotage our progress in life and leadership until disruption finally forces us to confront them.
RUG: How to Move What You Are Tripping Over and Lead with H.E.A.R.T. reveals how to uncover the patterns holding you back. You'll discover how to move beyond mere survival and lead with clarity, courage, and purpose.

This book centers around the H.E.A.R.T. Powered Leadership(TM) framework: Humanize, Empower, Ascend, Reimagine, Transform. It offers both deeply personal insights and practical guidance for leading with empathy, resilience, and vision.
Sherry Whitaker Budziak and Kevin G. Ordoñez have co-authored this blend of lived experience and actionable insight. Every chapter includes real-world stories, reflective prompts, practical exercises, and micro-moves you can implement immediately. Read it cover to cover or return to specific chapters whenever you need wisdom or fresh perspective.

In these pages, you'll learn how to:
Humanize people and yourself by seeing the person behind the screen, the data, and the role while giving yourself the same compassion you extend to others.


Empower others through trust that sparks creativity and courage.


Ascend into your full potential and rise above fear, even when uncertainty clouds the path ahead.


Reimagine outdated systems and assumptions that no longer serve you.


Transform yourself and your organization into something stronger.



RUG will forever change how you view leadership, disruption, and yourself. Whether you want to advance your career, inspire your team, spark innovation, strengthen resilience, take bold risks, or simply lead with greater clarity and courage, this book provides the mindset and tools to unlock your full potential.

Order your copy of RUG: How to Move What You Are Tripping Over and Lead with H.E.A.R.T. today. Discover the power of leadership when it starts with H.E.A.R.T. Everything begins with moving the rug.

How to Move What You're Tripping Over and Lead with H.E.A.R.T

<div>Then, one day, a baby arrived. And I became the oldest, the big one, the biggest little.Told through the eyes of an oldest child, this comforting picture book gently explores the joys and challenges of being the biggest. When a baby is born, our narrator eagerly embraces her new role as the family’s big kid. She helps, teaches and leads the way as she discovers the world with her little sibling.But as the first to start school and with so much still to learn, being the biggest starts to feel tricky . . . fortunately, Mum is on hand to help. Through playful scenes and moving moments, our narrator learns that sometimes Mum doesn't feel like being the biggest either, but that with love, support and self-compassion, everything is going to be okay.&nbsp;Joyful, sensitive and packed with charm, this is the perfect story for children expecting a new arrival or growing into their big sibling role.&nbsp;</div>

Being the Biggest

This open access book explores the intricate dynamics of resilience, sustainability, and security in Europe, focusing on the collective agency of policymakers and businesses. As Europe faces unprecedented challenges from climate change, geopolitical shifts, and economic disruptions, the need for a cohesive strategy to advance resilience has never been more critical. This book provides a comprehensive analysis of how these stakeholders can work together to overcome grand challenges and secure a sustainable future.
Key concepts such as collective agency, sustainability, and security are examined through the lens of both policy and business perspectives. The authors present a research-based framework that highlights the synergies and conflicts between these sectors. By synthesizing academic discussions with fresh empirical data, the book offers practical recommendations and tools for fostering collaboration and resilience.
Ideal for policymakers, business leaders, and scholars, this book serves as a vital resource for understanding and navigating the complex landscape of resilience advancement. It not only addresses the urgent need for strategic collaboration but also provides actionable insights for achieving sustainable development goals. Whether you are a practitioner or an academic, this book invites you to engage with the pressing issues of our time and contribute to a more resilient Europe.

This open access book explores the intricate dynamics of resilience, sustainability, and security in Europe, focusing on the collective agency of policymakers and businesses. As Europe faces unprecedented challenges from climate change, geopolitical shifts, and economic disruptions, the need for a cohesive strategy to advance resilience has never been more critical. This book provides a comprehensive analysis of how these stakeholders can work together to overcome grand challenges and secure a sustainable future.Key concepts such as collective agency, sustainability, and security are examined through the lens of both policy and business perspectives. The authors present a research-based framework that highlights the synergies and conflicts between these sectors. By synthesizing academic discussions with fresh empirical data, the book offers practical recommendations and tools for fostering collaboration and resilience.Ideal for policymakers, business leaders, and scholars, this book serves as a vital resource for understanding and navigating the complex landscape of resilience advancement. It not only addresses the urgent need for strategic collaboration but also provides actionable insights for achieving sustainable development goals. Whether you are a practitioner or an academic, this book invites you to engage with the pressing issues of our time and contribute to a more resilient Europe.

Advancing Sustainability and Security in Europe

Resilience, Business-Policy Interaction, and Collective Agency

The hardcover and digital audio editions feature new material, and a new introduction from Cian O'Clery, director of Netflix's hit series Love on the Spectrum!From Autistic Advocate, Love on the Spectrum cast member, and therapist Kaelynn Partlow, a warm, personal, and practical guide to understanding autism—from behaviors to communication and beyond.You've heard from autistic authors.You've heard from therapists.Now hear from one extraordinary young woman who's both.Experience autism from the inside out through a rare fusion of professional skill and personal understanding. Reshape what you know about the autism spectrum and increase your ability to give support. Varied perspectives among autistic individuals, their families, and professionals have often been difficult to reconcile. Now, you can bridge that divide with guidance from someone who’s lived in multiple worlds. Find immediate, actionable options to build connections, foster communication, navigate challenges, and enhance interactions.SPECIFIC CONTENT:Autism. What it is, what it isn’t, and what are the resulting misunderstandings across the spectrum?Communication. Exactly how do you avoid misunderstandings, encourage conversation, and build options for better interaction?Behavior. Learn about the origin and mechanics of meltdowns, stimming, perseveration, sensory distortion, and other common autistic challenges.Interaction. The struggles are real: autism-enhanced loneliness, social-skill deficits, goal-setting, and the thorny issues of disability accommodation.Common Questions. What are DSM-V diagnostic levels and why do they matter? What about therapy and ABA or routes to useful advocacy?"Loved Kaelynn Partlow's information on ambiguity and communication. She gives lots of practical pointers on how to be more direct and specific when talking to autistic individuals. Vague, open ended questions are not effective communication." — Temple Grandin, New York Times bestselling author of Visual Thinking: The Hidden Gifts of People Who Think in Pictures, Patterns, and Abstractions"As a rising star in the field, Partlow is poised to become this generation’s Temple Grandin." — Erin R. Hahn, Ph.D., Department Chair and Professor of Psychology, Furman University

The hardcover and digital audio editions feature new material, and a new introduction from Cian O'Clery, director of Netflix's hit series Love on the Spectrum!From Autistic Advocate, Love on the Spectrum cast member, and therapist Kaelynn Partlow, a warm, personal, and practical guide to understanding autism—from behaviors to communication and beyond.You've heard from autistic authors.You've heard from therapists.Now hear from one extraordinary young woman who's both.Experience autism from the inside out through a rare fusion of professional skill and personal understanding. Reshape what you know about the autism spectrum and increase your ability to give support. Varied perspectives among autistic individuals, their families, and professionals have often been difficult to reconcile. Now, you can bridge that divide with guidance from someone who’s lived in multiple worlds. Find immediate, actionable options to build connections, foster communication, navigate challenges, and enhance interactions.SPECIFIC CONTENT:Autism. What it is, what it isn’t, and what are the resulting misunderstandings across the spectrum?Communication. Exactly how do you avoid misunderstandings, encourage conversation, and build options for better interaction?Behavior. Learn about the origin and mechanics of meltdowns, stimming, perseveration, sensory distortion, and other common autistic challenges.Interaction. The struggles are real: autism-enhanced loneliness, social-skill deficits, goal-setting, and the thorny issues of disability accommodation.Common Questions. What are DSM-V diagnostic levels and why do they matter? What about therapy and ABA or routes to useful advocacy?"Loved Kaelynn Partlow's information on ambiguity and communication. She gives lots of practical pointers on how to be more direct and specific when talking to autistic individuals. Vague, open ended questions are not effective communication." — Temple Grandin, New York Times bestselling author of Visual Thinking: The Hidden Gifts of People Who Think in Pictures, Patterns, and Abstractions"As a rising star in the field, Partlow is poised to become this generation’s Temple Grandin." — Erin R. Hahn, Ph.D., Department Chair and Professor of Psychology, Furman University

Linking My World to Yours as an Autistic Therapist

Life on the Bridge

From the visionary force behind EA’s most beloved video games, a must-read book on what the billion-dollar secrets of game design can teach us about building products better and making customers happier Video games are the biggest entertainment industry in the world—for a reason. Games tap into human psychology and drives like nothing else. So how can we recreate the satisfaction we feel playing games in day-to-day life? How can we harness that feeling to grow better businesses? These are the questions Bing Gordon has been trying to answer over his 40 year career in tech. Affectionately known as the godfather of the video game world, his influence and canonized “Gamification Checklist” have shaped the games and companies we engage with every day: EA Sports, Farmville, The Sims, Amazon Prime, Zynga, Spotify, Audible, Twitch, Duolingo, and Cameo, to name a few. Now, in Everybody Wins, Bing dives into each of the eight core elements of his checklist, lessons extracted from a lifetime in games: <ul><li>Wow Moments: Lead with unforgettable moments of exaltation</li><li>Everybody Wins: Engineer wins to be frequent, evident, and earned</li><li>Invest and Express: Create opportunities for self-expression and recognition</li><li>Session Economics: Make every session feel worth the time it took</li><li>Social Integration: Prioritize integrating social connection, always</li><li>Retention Hacking: Build “forever franchises” that delight and grow</li><li>Game Loops: Design satisfying repetition</li><li>Quantify Everything: Measure achievements at the micro-level</li></ul> Packed with unforgettable stories of Bing’s mind-boggling career, Everybody Wins imparts hard-earned wisdom that any business and anyone can implement for creating irresistible products and experiences. As all well-designed games show, when these principles are applied, you’ll always feel like you’re winning.

From the visionary force behind EA’s most beloved video games, a must-read book on what the billion-dollar secrets of game design can teach us about building products better and making customers happier Video games are the biggest entertainment industry in the world—for a reason. Games tap into human psychology and drives like nothing else. So how can we recreate the satisfaction we feel playing games in day-to-day life? How can we harness that feeling to grow better businesses? These are the questions Bing Gordon has been trying to answer over his 40 year career in tech. Affectionately known as the godfather of the video game world, his influence and canonized “Gamification Checklist” have shaped the games and companies we engage with every day: EA Sports, Farmville, The Sims, Amazon Prime, Zynga, Spotify, Audible, Twitch, Duolingo, and Cameo, to name a few. Now, in Everybody Wins, Bing dives into each of the eight core elements of his checklist, lessons extracted from a lifetime in games: <ul><li>Wow Moments: Lead with unforgettable moments of exaltation</li><li>Everybody Wins: Engineer wins to be frequent, evident, and earned</li><li>Invest and Express: Create opportunities for self-expression and recognition</li><li>Session Economics: Make every session feel worth the time it took</li><li>Social Integration: Prioritize integrating social connection, always</li><li>Retention Hacking: Build “forever franchises” that delight and grow</li><li>Game Loops: Design satisfying repetition</li><li>Quantify Everything: Measure achievements at the micro-level</li></ul> Packed with unforgettable stories of Bing’s mind-boggling career, Everybody Wins imparts hard-earned wisdom that any business and anyone can implement for creating irresistible products and experiences. As all well-designed games show, when these principles are applied, you’ll always feel like you’re winning.

What Games Teach Us About Making Products People Love

Everybody Wins

From the bestselling novelist, travel writer, and "master of the short story" (NPR) comes a brilliant new collection. The stories in The Vanishing Point are both exotic and domestic, their settings ranging from Hawaii to Africa and New England. Each focuses on life's vanishing points-a moment when seemingly all lines running through one's life converge, and one can see no farther, yet must deal with the implications. With the insight, subtlety, and empathy that has long characterized his work, Theroux has written deeply moving stories about memory, longing, and the passing of time, reclaiming his status, once again, as a master of the form. 'The most gifted, most prodigal writer of his generation' Jonathan Raban 'The most exciting contemporary practitioner of a literary tradition honed to elegantly crafted terseness by Somerset Maugham and Graham Greene. A terrific teller of tales and conjurer of exotic locales' Sunday Times

The Vanishing Point

In July 1973, at the age of 21, Mark Constantine OBE started making herbal hair products while studying to become a trichologist. Over 50 years later he still works out of his first hair and beauty clinic in Poole High Street, although today at the head of the global cosmetics retailer LUSH.Dear Johntells the rags to riches story of how a headstrong young man went from earning £20 a week treating hair and scalp conditions with home-made remedies; to becoming the major product inventor for The Body Shop; and co-founding the LUSH natural cosmetics brand operating 900 shops in over 45 countries.Mark's story came to a grinding halt in March 2020 when the Covid pandemic closed almost every LUSH shop in the world. Coming hard on the heels of Brexit, another body blow for LUSH which employs thousands of EU citizens both in the UK and across Europe, things couldn't get much worse. Unless you happened to operate 50 shops in Russia and Ukraine and a tragedy was about to envelop your family.Before all of Mark's success, two boys growing up in the seaside resort of Weymouth began a 60-year friendship, where one was the hare and the other, the tortoise. That journey reached an epic climax in South Africa in 2012 and it spurred the hare to keep on running even harder than before. Another decade has passed but the tortoise has finally caught up again, and is the author of this expanded second edition of Dear John, which brings the often controversial life of Mark Constantine and the story of LUSH right up to date.

The Life Story of Mark Constantine CEO and the Creation of Lush

Dear John

Since the global financial crisis of 2008, there have been increasing frequency of global crises, including large-scale conflicts, the COVID-19 pandemic, the environmental crisis, and a general worsening of geopolitical tensions and structural inequality. Despite the global impact of these intersecting crises, the way in which they have been understood and responded to has been far from uniform. This edited volume focuses on the concept of ‘crisis’ through an interdisciplinary lens, analysing the term and comparing how it is being applied in different disciplines and across different sectors of society.&nbsp;The volume focuses on cases of crisis from Iceland, a small country with a high visibility in certain crises. This scope allows the contributors to cover a broad section of the Icelandic economy, government and society, offering a uniquely rounded analysis and extensive global comparison. It will be of great interest to scholars and students across different disciplines in social sciences, such as business, anthropology, sociology, change management, as well as practitioners and policymakers in the business of resilience and strategic crisis management.Throstur Olaf Sigurjonsson
 is a Professor at the University of Iceland. His research areas are corporate governance, business ethics, policymaking, and policy implementation. He has published over 100 articles, books, chapters, and cases. He leads international research projects in corporate governance and sustainability, focusing on the impact of digital development on governance and the effects of economic and social shocks on the dissemination of governance content.&nbsp;
 Kristín Loftsdóttir
 is a Professor in anthropology at the University of Iceland. Her research has focused on racism, colonialism, whiteness, precarious migrants, crisis, nationalism, in addition to the tourism industry, development cooperation, and the concept of Nordic exceptionalism. She has conducted research in Iceland, Belgium, Spain Italy and Niger. Her publications include Creating Europe from the Margins (Routledge, 2023) and We are all African Here: Race, Mobilities and West Africans in Europe (Berghahn, 2021).
 Stefan Wendt
 is a Professor and Chair of the Department of Business and Economics at Reykjavik University, Iceland. From 2021 to 2024, he was a professor and Dean of the Department of Business at Bifröst University, Iceland. His fields of interest include corporate finance and governance, financial markets, sustainable and digital finance, and behavioral finance. His research has been published in, e.g., the Journal of Financial Services Research, Journal of Multinational Financial Management, International Review of Financial Analysis, Journal of Behavioural Finance, and International Journal of Managerial Finance.&nbsp;

An Interdisciplinary Analysis of Crisis Management, Perceptions, and Organizational Responses in Iceland

Crisis in Context

'Fascinating, insightful, lucidly and entertainingly written' A. C. GRAYLING, author of The History of Philosophy 'Extraordinary, eye-opening, startlingly original' CASS R. SUNSTEIN, co-author of Nudge 'Filled with insightful findings, this book shows that ideological extremism and polarization are not just problems to fret about but puzzles that can be studied and understood' STEVEN PINKER, author of The Better Angels of Our Nature How do our brains shape the ideologies we choose? And could our most cherished beliefs ultimately harm our brains and bodies? In The Ideological Brain, Dr Leor Zmigrod argues that when we believe passionately and extremely in an ideology, it is not only our political opinions that are changed - our entire brain can be transformed too. Drawing on cutting-edge research, Zmigrod reveals how rigid belief systems transform the way we think, act and interact with others, making us less sensitive, less adaptable and less free. Guiding you through innovative experiments, Zmigrod uncovers the deep and surprising connections between your political beliefs and the biology of your brain, exposing why some of us are more likely to gravitate towards rigid ideologies than others. She reveals the complex interplay between the psychological, neurobiological and social factors affecting our ideological choices, and carves a hopeful way forward, explaining how we can keep our minds open and free in the face of extreme ideologies. Eye-opening, provocative, and unforgettable, The Ideological Brain is a groundbreaking book that challenges you to resist black-and-white thinking and reassess your closest convictions. 'Lucid, eloquent, timely' ADAM PHILLIPS, author of Missing Out 'Deeply fascinating and beautifully written' JULIA EBNER, author of Going Dark 'One of the most brain-frying books I have read in an incredibly long time.' JOHN BURN-MURDOCH, chief data reporter, Financial Times

How Rigid Beliefs Harm Our Minds & Bodies – And Why It Matters

The Ideological Brain

'Thubten is a very generous and kind monk who writes with the lived honesty and humour of someone who has experienced the wisdom he shares. His writing is full of inspiration but also the pragmatism needed to form a sustainable practice. He clearly illustrates why we all need meditation and mindfulness in our lives.'- Benedict Cumberbatch We all go through hard times. We can experience moments when life feels like an uphill struggle, leading to unhappiness and stress. Perhaps we are feeling sad, anxious, or are challenged to deal with something bigger, such as a bereavement, a loss, a painful ending or a broken heart. It is during these moments when life feels difficult that we could do with some help with our thoughts and feelings. In HANDBOOK FOR HARD TIMES Sunday Times bestselling author of A Monk's Guide to Happiness Gelong Thubten teaches us to understand that happiness, kindness and resilience can be cultivated through reframing life's difficulties as opportunities for transformation. Meditation and mindfulness practices help us to access deep reserves of inner strength as we learn how to 'lean into' our suffering. Thubten suggests how we can find meaning in pain and discomfort, transforming deeply ingrained patterns of fear and resistance. As we discover how hard times can enhance the development of mindfulness, compassion and forgiveness, we can develop a fearless outlook on life and lasting, unshakeable happiness. This approachable and practical book, complete with meditations, is designed for modern times, and will be a valuable resource to anyone during times of struggle, but also during all times to encourage and build resilience and help us find inner contentment and peace. 'A most qualified guide in the journey from darkness and turmoil towards inner peace and positivity.' ANNIE LENNOX

A monk's guide to fearless living

Handbook for Hard Times

Calm (HBR Emotional Intelligence Series)

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