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Produkt vom BFSG ausgenommen: Hersteller ist Kleinstunternehmen

Serie Inteligencia Emocional HBR

Harvard Business Review

Conversaciones difíciles

&lt;p&gt;1 Cómo gestionar conversaciones difíciles en el trabajo. 2 Un plan de acción para esa conversación que intentas evitar. 3 En el fragor de una discusión, deja que oigan tu voz. 4 La mejor manera de plantear temas sensibles en una reunión virtual. 5 Cómo controlar las emociones antes de perder el control. 6 Cómo tener conversaciones difíciles sin perjudicar las relaciones. 7 Qué hacer después de una fuerte discusión en el trabajo. 8 Cómo dar feedback negativo. 9 Cómo tener conversaciones difíciles con tu jefe. 10 No dejes que los mecanismos de defensa de tu cerebro interfieran en tu feedback. 11 Cómo pueden los líderes abordar temas delicados en sus equipos. 12 Permite que tus trabajadores tengan debates acalorados.&lt;/p&gt;

Bear's World

This companion title to Natalia Shaloshvili’s award-winning book Bear is a funny and comforting take on how to cope with constant worrying. With a little help from his friend Duck, Bear finds that even when his biggest (cookie-related!) worries do come true, it’s not the end of the world. &nbsp; At first, Bear is happily munching his cookie, until a thought creeps in: what if it’s the last cookie? When this turns out to be true, he sets off for the shops – and his worries mount and mount. He worries about missing the bus . . . and it leaves without him. He worries he’ll get lost . . . and gets lost. By the time he finds the cookie queue, he’s at the very back;¿and his worst worry comes true. The very last cookie goes . . . to Duck!&nbsp; But just when Bear thinks his worst fears have been realised, Duck gently shows him that worries don’t have to end in disaster. By sharing his cookie and reminding Bear that ‘what ifs’ can lead to happy endings too, Duck helps his friend see that things often turn out better than expected.&nbsp; Complete with Natalia Shaloshvili’s expressive, playful illustrations and a story that balances humour with warmth, Bear Worries captures the familiar experience of children (and adults) whose imaginations run away with them. Both entertaining and reassuring, this picture book is the perfect springboard for conversations about anxiety, resilience and friendship.&nbsp; Whether shared at storytime, used in classrooms or given as a thoughtful gift, Bear Worries is an essential addition to every child’s bookshelf. It offers the reminder that no worry is too big when faced together.&nbsp;&nbsp;

Bear Worries

What if the biggest obstacle to your success isn't your team, your competition, or even the economy? What if it's the invisible rug you keep tripping over?

We all have rugs. Outdated habits trip us up. Silent expectations catch us off guard. Limiting beliefs go unquestioned for years. These hidden barriers sabotage our progress in life and leadership until disruption finally forces us to confront them.
RUG: How to Move What You Are Tripping Over and Lead with H.E.A.R.T. reveals how to uncover the patterns holding you back. You'll discover how to move beyond mere survival and lead with clarity, courage, and purpose.

This book centers around the H.E.A.R.T. Powered Leadership(TM) framework: Humanize, Empower, Ascend, Reimagine, Transform. It offers both deeply personal insights and practical guidance for leading with empathy, resilience, and vision.
Sherry Whitaker Budziak and Kevin G. Ordoñez have co-authored this blend of lived experience and actionable insight. Every chapter includes real-world stories, reflective prompts, practical exercises, and micro-moves you can implement immediately. Read it cover to cover or return to specific chapters whenever you need wisdom or fresh perspective.

In these pages, you'll learn how to:
Humanize people and yourself by seeing the person behind the screen, the data, and the role while giving yourself the same compassion you extend to others.


Empower others through trust that sparks creativity and courage.


Ascend into your full potential and rise above fear, even when uncertainty clouds the path ahead.


Reimagine outdated systems and assumptions that no longer serve you.


Transform yourself and your organization into something stronger.



RUG will forever change how you view leadership, disruption, and yourself. Whether you want to advance your career, inspire your team, spark innovation, strengthen resilience, take bold risks, or simply lead with greater clarity and courage, this book provides the mindset and tools to unlock your full potential.

Order your copy of RUG: How to Move What You Are Tripping Over and Lead with H.E.A.R.T. today. Discover the power of leadership when it starts with H.E.A.R.T. Everything begins with moving the rug.

How to Move What You're Tripping Over and Lead with H.E.A.R.T

Train Your Brain to Develop the 7 Traits of Emotional Fitness

Flex Your Feelings

From the visionary force behind EA’s most beloved video games, a must-read book on what the billion-dollar secrets of game design can teach us about building products better and making customers happier Video games are the biggest entertainment industry in the world—for a reason. Games tap into human psychology and drives like nothing else. So how can we recreate the satisfaction we feel playing games in day-to-day life? How can we harness that feeling to grow better businesses? These are the questions Bing Gordon has been trying to answer over his 40 year career in tech. Affectionately known as the godfather of the video game world, his influence and canonized “Gamification Checklist” have shaped the games and companies we engage with every day: EA Sports, Farmville, The Sims, Amazon Prime, Zynga, Spotify, Audible, Twitch, Duolingo, and Cameo, to name a few. Now, in Everybody Wins, Bing dives into each of the eight core elements of his checklist, lessons extracted from a lifetime in games: <ul><li>Wow Moments: Lead with unforgettable moments of exaltation</li><li>Everybody Wins: Engineer wins to be frequent, evident, and earned</li><li>Invest and Express: Create opportunities for self-expression and recognition</li><li>Session Economics: Make every session feel worth the time it took</li><li>Social Integration: Prioritize integrating social connection, always</li><li>Retention Hacking: Build “forever franchises” that delight and grow</li><li>Game Loops: Design satisfying repetition</li><li>Quantify Everything: Measure achievements at the micro-level</li></ul> Packed with unforgettable stories of Bing’s mind-boggling career, Everybody Wins imparts hard-earned wisdom that any business and anyone can implement for creating irresistible products and experiences. As all well-designed games show, when these principles are applied, you’ll always feel like you’re winning.

What Games Teach Us About Making Products People Love

Everybody Wins

What if the career you've built isn't the one you want to keep?Whether you're a senior leader questioning the cost of success, or a professional at any stage sensing you've outgrown the path mapped, this book is your roadmap to Uptick what comes next.A career pivot isn't about throwing everything away; it's about harnessing your transferrable skills, experience, knowledge and credibility to create an uptick, a new, planned direction built on what came before, one which aligns more with who you are today.With practical exercises, honest stories, and strategies that take you from reflection to action, this book will help you find clarity, overcome fear, plan your finances, embrace change and build a confident future that balances fulfilment with freedom.If you've ever wondered 'Is this it?' - here's your answer: it doesn't have to be!

Clarity, courage and confidence for your next chapter

Uptick

From Privilege to Purpose: Unlock Resilient, High-Impact Leadership Your ability to lead with courage and clarity in uncertain times depends on mastering both your inner journey and the external challenges you face. The Unlikely Leader shows you exactly how. In this powerful new work, Abdurahman Afia draws from a deeply personal narrative of privilege, hardship, and hard-won leadership breakthroughs to offer a roadmap for mid to senior-level leaders seeking resilience, confidence, and high-performance teams. Abdurahman, CEO of Afia Partners, anchors his writing in decades of progressive leadership experience and leadership development facilitation. He has guided multicultural teams across continents, transforming cultural complexity into collective strength. This book weaves vivid case studies - real stories of executives navigating disruption - with his custom-designed coaching frameworks and interactive tools. You'll gain actionable insights on building resilience, managing ambiguity with grace, and cultivating leadership presence that drives results. His engaging facilitation style, grounded in analytical rigor and psychological insight, ensures that each chapter equips you with practical, immediately applicable strategies - not abstract theory. The Unlikely Leader: How to Succeed, Even When the Odds Are Against You&nbsp;empowers you to transform adversity into leadership advantage. Inside, you will find: <ul> <li>Case studies illustrating the transformation of real-life executives under pressure</li> <li>Bespoke leadership development frameworks tailored for multicultural, global teams</li> <li>Tools and reflection exercises to embed resilience and adaptability into daily practice</li> <li>A narrative-driven approach that humanizes leadership lessons through personal storytelling</li> <li>Analytical models balanced with behavioural insights for actionable, measurable growth</li> </ul> Equipping readers to lead with intention, clarity, and empathy, The Unlikely Leader is ideal for mid- to senior-level managers, C-suite executives, HR and L&amp;D professionals, entrepreneurs, and business owners aiming to elevate their leadership in dynamic environments. It is particularly well-suited for courses in leadership development, executive coaching, or organisational behaviour, as part of MBA, Executive MBA, or professional development curricula.

How to Succeed, Even When the Odds Are Against You

The Unlikely Leader

In July 1973, at the age of 21, Mark Constantine OBE started making herbal hair products while studying to become a trichologist. Over 50 years later he still works out of his first hair and beauty clinic in Poole High Street, although today at the head of the global cosmetics retailer LUSH.Dear Johntells the rags to riches story of how a headstrong young man went from earning £20 a week treating hair and scalp conditions with home-made remedies; to becoming the major product inventor for The Body Shop; and co-founding the LUSH natural cosmetics brand operating 900 shops in over 45 countries.Mark's story came to a grinding halt in March 2020 when the Covid pandemic closed almost every LUSH shop in the world. Coming hard on the heels of Brexit, another body blow for LUSH which employs thousands of EU citizens both in the UK and across Europe, things couldn't get much worse. Unless you happened to operate 50 shops in Russia and Ukraine and a tragedy was about to envelop your family.Before all of Mark's success, two boys growing up in the seaside resort of Weymouth began a 60-year friendship, where one was the hare and the other, the tortoise. That journey reached an epic climax in South Africa in 2012 and it spurred the hare to keep on running even harder than before. Another decade has passed but the tortoise has finally caught up again, and is the author of this expanded second edition of Dear John, which brings the often controversial life of Mark Constantine and the story of LUSH right up to date.

The Life Story of Mark Constantine CEO and the Creation of Lush

Dear John

A deep dive into the power and science of optimism that will change the way you think for good, by astrophysicist-turned-journalist Sumit Paul-Choudhury

How Optimism Changes the World

The Bright Side

10 lessons the SAS taught me about life

Further

From the acclaimed filmmaker and Sunday Times bestselling author comes a frank, insightful and heartwarming exploration of the myriad issues surrounding contemporary motherhood. "It was the first time I'd ever signed 'Mummy', and it was a goodbye letter." "I feel so honoured to have carried you both for nine months and delivered you safely into the arms of your parents." "I knew I had to be in that little girl's life. The next time I got out, I never used drugs again." "As a refugee, I say to my daughter, 'You have been born in a safe place. Never take that for granted.'" After having her first child, Stacey Dooley had a new understanding of what family means - but not everyone's experience of motherhood is the same. In Dear Minnie, Stacey brings her trademark empathy and investigative skill to an entirely new 'frontline', exploring the varied perspectives of mothers of all experiences. Using letters that each mother has written to their child as her starting point, Stacey's frank, honest, and moving inquiry takes in experiences from pregnancy to birth and beyond, uncovering the messy truths and different emotional journeys women take, as well as the common bonds they all share. Dear Minnie shines a light on the quiet selflessness, resilience, pain, trauma, grief, and joy of every kind of mother, to tell a story that transcends culture and geography, and speaks to us all.

Conversations with Remarkable Mothers

Dear Minnie

As the world grapples with the impacts of climate change, emerging markets are approaching an inflection point. The heightened vulnerability of economic growth, social stability, and ecological integrity due to severe weather and environmental degradation may have far reaching consequences for developing economies. However, these challenges also present significant opportunities for innovation, resilience, and sustained development. 
Climate Risk and Emerging Markets: Valuation, Volatility, and Portfolio Strategies delves into the unique challenges that emerging economies encounter, including the threats posed by rising sea levels and disruptions to agriculture. Authors provide a thorough analysis of how climate change impacts trade, investments, and overall GDP in these regions. They also explore a range of strategies to enhance adaptability and resilience, such as diversifying investments, utilizing risk management tools, and implementing policy adaptations. Additionally, the collections highlight the potential of green finance and sustainable investment opportunities, showcasing promising industries and successful climate-conscious initiatives. Emphasizing the need for robust policy frameworks and global collaboration, authors advocate for cooperative efforts and present exemplary methodologies to support emerging countries in their transition towards climate resilience. 
With practical case studies and innovative perspectives, this work is a valuable resource for investors, CEOs, policymakers, academics, and forward-thinking individuals, providing insights into the challenges and opportunities of achieving sustainability in emerging markets.

Valuation, Volatility, and Portfolio Strategies

Climate Risk and Emerging Markets

THE INSTANT NEW YORK TIMES AND USA TODAY BESTSELLEROprah Daily Best Self-Help Books for Personal Growth in 2025 – New York Post Best of the MonthThe beloved relationship coach, teacher, and host of the top relationship podcast Jillian on Love reveals nine core truths about love and self-acceptance and provides powerful self-healing techniques and strategies to help us repair our relationship with ourselves and start building the rewarding relationships we deserve.Jillian Turecki’s holistic, compassionate, yet no-nonsense approach to love has attracted a devoted following of millions. In her highly anticipated debut book, she makes clear that if you want a meaningful relationship filled with connection, security, and intimacy, you have to look within. The common denominator in all your relationships is you.Drawing from decades of experience helping clients heal themselves and their relationships, It Begins with You introduces the 9 core truths we must accept in order to change our lives: <ul><li>Truth 1: It begins with you.</li><li>Truth 2: The mind is a battlefield.</li><li>Truth 3: Lust is not the same thing as love.</li><li>Truth 4: You have to love yourself.</li><li>Truth 5: You must speak up and tell the truth. </li><li>Truth 6: You need to be your best self (even after the honeymoon). </li><li>Truth 7: You cannot convince someone to love you. </li><li>Truth 8: No one is coming to save you.</li><li>Truth 9: You must make peace with your parents.</li></ul> Blending therapeutic strategies, somatic techniques, client case studies, practical tools, tips, and guiding questions, It Begins with You gives us a roadmap to finally start doing the work needed to love ourselves and find the love we deserve. It's never too late to choose yourself.

The 9 Hard Truths About Love That Will Change Your Life

It Begins with You

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