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Produkt vom BFSG ausgenommen: Hersteller ist Kleinstunternehmen

Serie Inteligencia Emocional HBR

Harvard Business Review

Conversaciones difíciles

&lt;p&gt;1 Cómo gestionar conversaciones difíciles en el trabajo. 2 Un plan de acción para esa conversación que intentas evitar. 3 En el fragor de una discusión, deja que oigan tu voz. 4 La mejor manera de plantear temas sensibles en una reunión virtual. 5 Cómo controlar las emociones antes de perder el control. 6 Cómo tener conversaciones difíciles sin perjudicar las relaciones. 7 Qué hacer después de una fuerte discusión en el trabajo. 8 Cómo dar feedback negativo. 9 Cómo tener conversaciones difíciles con tu jefe. 10 No dejes que los mecanismos de defensa de tu cerebro interfieran en tu feedback. 11 Cómo pueden los líderes abordar temas delicados en sus equipos. 12 Permite que tus trabajadores tengan debates acalorados.&lt;/p&gt;

Contributions to Management Science

This Open Access book shows how individuals and organizations can turn constraints into strengths and achieve meaningful results. Based on over two decades of research and fieldwork in Japan and Vietnam—covering topics like disability entrepreneurship, student ventures, community rebuilding, and everyday problem-solving—the book presents a micro-level framework connecting cognition, emotion, and action in adversity. It explains how resource “non-recognition” and hidden mismatches can be addressed through steps of appraisal and recombination, enabling people to generate value, resilience, and well-being without waiting for perfect conditions. By combining theory with narrative case studies, the book merges insights from resource-based views with positive psychology to demonstrate how happiness and performance can grow together. Written in an accessible style for general readers while maintaining scholarly rigor, it offers practitioners, students, and researchers practical tools: recognizing hidden resources, avoiding non-resource traps, designing roles and tasks, and fostering positive feedback loops of affect and efficacy. The result is a clear, evidence-based guide to living and working meaningfully within real-world constraints—beneficial for entrepreneurs, managers, educators, and anyone aiming for sustainable progress in resource-limited settings.&nbsp;&nbsp;This book offers a rigorous and compassionate account of how people act under constraint. It isolates the appraisal–resources–emotions mechanism with rare clarity and shows, through well-chosen cases across settings, how modest shifts in framing can unlock consequential action.The result is a thoughtful, field-ready book that will serve researchers, educators, and policy makers who care about enabling enterprise where resources are tight and hopes are fragile.&nbsp;Léo-Paul Dana, Professor of Entrepreneurship, Dalhousie University, Canada

From Hidden Mismatches to Meaningful Living

A Microscopic Theory of Resource and Psychology Management under Constraint

Principles for Leading Self, Teams, and Communities

The Leadership Compass

Right now, the chances are that the world is changing faster than your organization. And it won't be slowing down any time soon.If your organization is stuck in the old model of change - unfreeze, move, refreeze - sooner or later you'll fall so far behind that you fall over. Instead of relying solely on change management skills, what you also need now is Adaptability Intelligence. When you move your people from fear of change to freedom to change, you set them up for higher productivity, better leadership and transformational change - forever.Those who are more adaptable don't just bounce back from adversity, they bounce higher, able to see any change as the chance to make a difference to others and to challenge themselves. They have the confidence to face an uncertain future knowing that they're ready to make the most of whatever happens next.When everything changes, all the time, adaptability is the only future-proof skill, and the one that unlocks all the others.Rich Alderton has been leading change for over 25 years, in roles that have included head of a billion-dollar supply chain, regional CEO of a global No.1, and board member of a listed company. He now runs a leadership development practice, with a diverse client list that ranges from agritech start-ups in NZ to the UK's NHS.

Mastering the #1 leadership skill for whatever happens next

Adaptability Intelligence

In the ubiquitous age of technology, where digital screens often overshadow genuine interactions, how do we get people to put down their phones and pay attention? In SYNC: Transform Every Connection into an Awe-Inspiring Experience, communication expert Lynn Aliya invites you to experience the bold, unforgettable energy of human connection, at a time when it's never been more vital.
Drawing from her groundbreaking work on the original COVID playbook that enabled healthcare providers at Mount Sinai Hospital in New York City to navigate heart-wrenching moments with grace and empathy, Aliya unveils Four EASY Secrets designed to revolutionize your approach to communication.
With her innovative EASY acronym-Engage, Add to the conversation, Sync, and Yes And-you'll uncover the keys to capturing your audience's attention and building meaningful rapport instantly.
As technology accelerates at a dizzying pace, we often pay a hidden price: the erosion of empathy and meaningful exchange. Yet amid this digital noise, the core of human connection remains a vibrant force.
Through illuminating insights, practical strategies, and heartfelt anecdotes, SYNC: Transform Every Connection into an Awe-Inspiring Experience is the essential guide that empowers you to break through the barriers imposed by technology and reclaim the art of connection. Aliya's guidance reveals the untapped potential of empathy and engagement, teaching you how to elevate every interaction-whether face-to-face or on-screen-into an awe-inspiring experience.
Are you ready to reclaim the art of communication, the one skill that no device can ever replace? Join Aliya in this enlightening exploration of the human spirit and unlock the potential to captivate every audience you encounter. Embrace the challenge, and watch as your connections transform into awe-inspiring experiences!

Transform Every Connection Into An Awe Inspiring Experience - Captivate Your Audience's Attention With 4 EASY Secrets

SYNC

A unique look at crisis leadership and the hard but invaluable lessons that can be learned in difficult and uncertain times. Our fascination with leadership runs deep and has done so for centuries - just witness the books on Nelson, Churchill and Thatcher. But what exactly are the attributes and competencies that separate those who lead effectively from those who won't, don't or can't? For many people, the acid test of true leadership comes during moments of crisis, when the stakes are highest and the decisions most difficult. It's no surprise, then, that our fascination with stories of leaders overcoming great adversity is endless. This interest has been exacerbated in recent years as every organization in the world has found itself in a crisis at some level, whether due to a collapse in sales, an unexpected spike in demand, a logistics nightmare or the sheer uncertainty that the Covid-19 pandemic wrought. Leading from the Frontline offers multiple perspectives of leadership from across multiple types of crisis. Each chapter tells the story of a leader who steered their organization through a particularly tumultuous period. It looks at the challenges they faced, the decisions they were forced to make, the personal pressures they encountered, the lessons they learned and the mistakes they made. It also examines how the crisis they responded to subsequently changed their organization or the environment in which they operate. Including issues of a medical, socio-political, environmental and military nature, while featuring a range of reputational crises case studies, Leading from the Frontline is essential reading for any leader to prepare their organization for uncertain futures.

Leadership Lessons from Times of Crisis

Leading from the Frontline

This is a playful, heart-warming tale about the magic of imaginary friends, brimming with energy and adventure. Celebrate the fun, mischief, and comfort of friendship with award-winning author-illustrator David Litchfield.

My Friend, Billy Whiskers

Twenty-One Everyday Management Challenges and How to Master Them

Leadership Intelligence

A rollicking guide to&nbsp;a lifetime of choices, full of practical tips for getting the most from&nbsp;your time and money—from economist and international bestselling author Daniel Altman Stuck wondering whether to sell your house? Can’t get a good deal on a used car? Not to worry—economics can help. That’s because&nbsp;economics isn’t just about charts, markets, and prices.&nbsp;It’s also the&nbsp;science of decisions, full of pointers and principles for maximizing your wellbeing every day. Bestselling economist Daniel Altman cracks open the vault of microeconomics, revealing razor-sharp thinking&nbsp;that is&nbsp;refreshingly, actually useful. Through thirty real-world decisions—from “what’s for dinner?” to “how many kids should we have?”—he shows how a small, accessible dose of economics&nbsp;can unlock big&nbsp;gains in time, money, and sanity. The Best Decisions You’ll Ever Make is an essential toolkit for snapping out of&nbsp;decision paralysis and coming out ahead in every&nbsp;tradeoff. It’s an empowering, entertaining user’s manual&nbsp;that you’ll return to again and again—one that’ll supercharge every choice you make.

An Economist's Guide to Saving Time, Making Money, and Living Well

The Best Decisions You'll Ever Make

Autism, Family and End-of-Life Care

Looking After

Footprints of Regional Science

The Voice of Regional Science

Spatial and Societal Perspectives

Transformative Economies

Bear's World

This companion title to Natalia Shaloshvili’s award-winning book Bear is a funny and comforting take on how to cope with constant worrying. With a little help from his friend Duck, Bear finds that even when his biggest (cookie-related!) worries do come true, it’s not the end of the world. &nbsp; At first, Bear is happily munching his cookie, until a thought creeps in: what if it’s the last cookie? When this turns out to be true, he sets off for the shops – and his worries mount and mount. He worries about missing the bus . . . and it leaves without him. He worries he’ll get lost . . . and gets lost. By the time he finds the cookie queue, he’s at the very back;¿and his worst worry comes true. The very last cookie goes . . . to Duck!&nbsp; But just when Bear thinks his worst fears have been realised, Duck gently shows him that worries don’t have to end in disaster. By sharing his cookie and reminding Bear that ‘what ifs’ can lead to happy endings too, Duck helps his friend see that things often turn out better than expected.&nbsp; Complete with Natalia Shaloshvili’s expressive, playful illustrations and a story that balances humour with warmth, Bear Worries captures the familiar experience of children (and adults) whose imaginations run away with them. Both entertaining and reassuring, this picture book is the perfect springboard for conversations about anxiety, resilience and friendship.&nbsp; Whether shared at storytime, used in classrooms or given as a thoughtful gift, Bear Worries is an essential addition to every child’s bookshelf. It offers the reminder that no worry is too big when faced together.&nbsp;&nbsp;

Bear Worries

A motivational guide that distils hard-won lessons into practical, life-changing advice from the most experienced, highest ranking and most decorated SAS leader and SAS instructor and star of SAS Who Dares Wins. Always a Little Further is a motivational guide that distils hard-won lessons into practical, life-changing advice, inspired by the many interactions Billy has with people who ask what it means to lead, and what it takes. Always a Little Further harnesses clear life lessons from Billy's career - on the front line, and in front of, as well as behind, the camera, not to mention developing street smarts in his early years - showing how small, intentional actions can lay the groundwork for life-changing breakthroughs. Told in Billy's unique style, blending toughness with compassion, it will present a powerful message of self-acceptance, self-discipline, and sustainable ambition. A call to action for anyone ready to reclaim their potential - as Billy says, motivation needs to be grown like a muscle! Always a Little Further will teach readers to see success at life like an SAS mission - teaching adaption, flexibility and confidence in decision making.

10 lessons the SAS taught me about life

Further

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