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Dieses E-Book wurde gemäß der W3C EPUB Accessibility Guidelines oder PDF UA Standards für eine barrierefreie Zugänglichkeit geprüft. Es genügt den grundsätzlichen Anforderungen an Barrierefreiheit zu

EPUB-Barrierefreiheitsspezifikation 1.0 A

Keine Barrierefreiheitsoptionen des Lesesystems aktiv deaktiviert (außer)

Das Erscheinungsbild aller Textinhalte kann angepasst werden

Daniel Marbot

GASTRONOMY IN TRANSITION

Between Digitalization, Demography and Deconstitution

Explore the theory and practice of planning, managing, and delivering festivals and live events.Festival Management by Cynthia Lerick and Ira Rosen gives students a clear understanding of how festivals operate within the global events industry. Written for undergraduate and postgraduate students of Events and Hospitality Management, it bridges academic theory with industry practice to develop the skills needed to design, organize and manage festivals of all sizes.This book covers the full festival lifecycle, from concept development and budgeting to marketing, sponsorship and operations. It also examines key themes including sustainability, risk management, AI and hybrid event formats. Real-world examples such as the Chelsea Flower Show, Brazil's Carnival, and New Zealand's Matariki show how festivals shape communities, destinations, and cultural identity.This textbook includes: - The festival lifecycle from planning to delivery - Guidance on budgeting, marketing, sponsorship, and operations - Discussion of sustainability, risk, and digital innovation - Learning objectives, discussion questions, and practitioner interviews - Global real-world examples from mega events to community festivals Festival Management helps students and early career practitioners build the confidence and capability to plan and manage successful festivals in a global context.

Planning, Designing, and Delivering Events Globally

Festival Management

So erlebt ein Gast ein Hotel

Angekommen

Expert Administration of Housekeeping Operations

This fourteenth annual volume includes eight full papers and three research notes. As for data collection, most articles deploy either a quantitative or qualitative approach while two present conceptual models.

This fourteenth annual volume includes eight full papers and three research notes. As for data collection, most articles deploy either a quantitative or qualitative approach while two present conceptual models.

Advances in Hospitality and Leisure

Critical Concepts in Asian Studies

This new 4 volume collection brings together publications from journals and book chapters that the editors consider to be the key contributions in the scholarly literature on tourism in&nbsp;East and South-east Asia. The volumes will cover the historical development of tourism, and the economic, political, social, cultural and environmental issues.

Tourism in East and Southeast Asia

It's time for the hospitality industry to stop talking sales, and start talking business. 


The hospitality industry has faced more than its fair share of disruption in recent years. No matter how hard you've been hit, your business can do more than just recover-it can prosper. The key lies in taking a modern and strategic approach to sales to unlock new opportunities, better staff retention, and excellent customer service.


In Room to Grow, hospitality sales expert, consultant, and entrepreneur Tammy Gillis shows you how to integrate an effective, modern sales strategy across your organization-from the front desk to the back office. Through practical tips, checklists, and real-life examples of what (and what not) to do, Gillis walks you through the steps of implementing new standards and processes to revitalize your business and arm it for future success. You'll learn:

How to shift from reactive selling to proactive selling that drive consistency and growth
Why you should stop cold calling, and what to do instead
Where to look for new business opportunities, and connect what you have to offer with what they need
How the front desk can be your most valuable business development tool
How to define your strategic objectives and implement an effective and robust business plan
How to research leads and uncover key decision makers-and then approach them




Whether you're a hotel owner, director of sales, general manager, or in customer service, you're in the hospitality industry because you have a genuine desire to serve and help people. You want to bring travelers together, welcome them as your guests, and deliver great customer experiences to them. With the right sales and marketing approach integrated across your hotel, brand, or experience, you can build a culture that will drive the desired results for your hotel, your staff, and your customers now, and into the future.

Not Leaving Sales to Chance

Room To Grow

Andre Möller

Tourism destinations are traditionally dominated by small and medium-sized enterprises that provide a wide range of products to tourists such as accommodation, travel services, transportation, recreation and entertainment, and food and beverage services. New knowledge and global risks have emerged, and small and medium-sized tourism enterprises (SMTEs) are now highly vulnerable. Recently, the COVID-19 pandemic has hit the whole world and caused a change in the tourism paradigm. Many SMTEs around the world have been severely affected by the need to completely shut down their activities for months, and expectations for recovery in the medium term are not optimistic. SMTEs do not have the capacity and increased resources-financial, human, operational-of large companies to prepare for crisis contingencies (planning) and respond to the challenges they face. They simply do not have the resources or knowledge for risk analysis and the creation of crisis teams or plans. This is an area of growing importance and concern, both in the public and private sectors, where specific research and more in-depth knowledge are needed. Risk, Crisis, and Disaster Management in Small and Medium-Sized Tourism Enterprises connects research in the field of crisis management with the risks affecting small and medium-sized tourism enterprises. The book presents prevailing research on SME-related planning, response, and recovery during crisis situations, further propelling much-needed literature on these challenges in today's tourism industry. The chapters cover important topics such as terrorism threats, disaster management, resilient strategies, pandemic management, and risk analysis. The target audience of this book will be composed of professionals working in the tourism and hospitality industries, restaurateurs, travel agencies, hotel executives, directors, managers, crisis and risk planners, policymakers, government officials, researchers, and academicians who are interested in the threats to tourism businesses and how small and medium-sized enterprises can manage and navigate these risks.

Risk, Crisis, and Disaster Management in Small and Medium-Sized Tourism Enterprises

Earth and Environmental Science (R0)

Omar Felipe Giraldo

Agroecology and Post-Development

Political Ecology of Agriculture

Rituals, Exchange and the Business of Connection

The Communal Consumption Experience

In this volume, an effort has been made to uncover a deeper understanding of marketing perspectives of tourism in India using an interdisciplinary approach.

In this volume, an effort has been made to uncover a deeper understanding of marketing perspectives of tourism in India using an interdisciplinary approach.

Marketing Perspectives

Tourism in India

Hospitality Essentials Series

This book discusses the changing nature of casino businesses within the framework of an integrated resort or hospitality organisation, bringing readers up to speed with the challenges of managing a casino within the rapidly expanding gaming-leisure-tourism industry.The fully revised second edition has been updated to include:· New content on environmental, social and governance initiatives; suggested frameworks for integrated resorts; legal and governmental controls and regulations; marketing/promotions of casinos in integrated resorts; and the role of mathematics in table and slot management.· New material discussing the impact of the COVID-19 pandemic on casino operations.· Updates on problem gambling prevalence rates and new casino developments in Asia Pacific.· New case studies and examples throughout, including those from the USA and Asia Pacific, presenting the reader with some of the real-life issues and debates facing the industry.Written in an accessible style, this book is suitable for readers with no prior knowledge of, or experience in, casino operations. It will also be an essential resource for students and academics of hospitality, leisure, casino management and hotel management.

Casino Management in Integrated Resorts

GASTRONOMY IN TRANSITION

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