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Kraemer H: From Values to Action

From Values to Action

The Four Principles of Value-Based Leadership

Introduction: Doing the Right Thing xi Part One THE Four PRINCIPLES 1 1 Self- Reflection 3 2 a Balanced Perspective 25 3 True Self- Confidence 51 4 Genuine Humility 75 Part Two The Essential Elements of a Values- Based Organization 101 5 Leading with Values 103 6 Talent Management and Leadership Development 127 7 Setting a Clear Direction 149 8 Effective Communication 167 9 Motivation and Team Engagement 187 10 Execution and Implementation: Making It Happen 203 Part Three Leading Your Organization From Success to Significance 223 11 the Courage to Lead Through Change, Controversy, and Crisis 225 12 Making the World a Better Place 245 Notes 259 Acknowledgments 263 About the Author 267 Index 269

Build a resilient, high-performing organization by integrating agentic AI into strategy, operations, and decision-making. Building an Agentic Organization is a strategic guide for senior technology, AI and business leaders responsible for delivering value from agentic AI while managing its risks. As organizations move toward human and AI collaboration at scale, leaders must balance innovation with governance, adoption, and long-term economic impact. Written by experienced AI executive Geoffrey Schaefer, this book provides a comprehensive framework for designing an agentic organization by examining strategy, governance, and economics. It explores how to define the purpose of agentic AI, align it with business objectives, and create the structures needed to support safe, scalable adoption. Addressing both opportunity and risk, it equips leaders to navigate workforce concerns, reputational exposure, and the evolving role of AI agents in enterprise environments. You'll learn how to: - Define a clear strategy for integrating agentic AI - Establish governance frameworks to manage risk and accountability - Drive workforce adoption and address resistance to AI collaboration - Assess economic value and impact of agentic AI systems - Manage reputational and operational risks from AI agent behavior Featuring real-world examples from Leidos, JPMorgan Chase, SY Partners, and OMA, this book provides a practical roadmap for embedding agentic AI into the fabric of your organization while protecting value, trust, and long-term performance. Themes include: agentic AI, AI strategy, AI governance, AI transformation, enterprise AI, risk management

The Strategy, Governance, and Economics of Agentic AI

Building an Agentic Organization

How to Create, Manage, and Sustain a Skills-Based Culture

The TWI Implementation Field Guide

Battle-tested frameworks for scaling your company from Silicon Valley's top CEO coach Now in its Second Edition, The Great CEO Within: The Tactical Guide to Company Building delivers the operational playbook Matt Mochary has refined through over 10,000 hours coaching CEOs at OpenAI, Coinbase, Reddit, Robinhood, and dozens of other billion-dollar companies. These are the specific frameworks, templates, and implementation scripts used by founders building the most valuable technology companies today. The Great CEO Within provides immediately deployable systems: the Energy Audit technique for restructuring calendars toward high-value activities, Meeting Efficiency protocols that improve decision quality, and Impeccable Agreements systems for tracking commitments. New to this edition are chapters addressing remote team management, AI-era leadership challenges, and lessons from coaching technology's most influential companies. Readers will also find: <ul> <li>Directly Responsible Individual accountability frameworks that clarify ownership and eliminate ambiguity across fast-growing organizations</li> <li>Scripts and templates for building feedback cultures where difficult conversations happen naturally and productively across teams</li> <li>Techniques for identifying when fear or anger distort judgment and methods for restoring clear decision-making</li> <li>Step-by-step implementation instructions tested across hundreds of high-growth companies at Series B and beyond</li> <li>Protocols for efficient decision-making, team alignment, and hiring exceptional people during periods of rapid scale</li> </ul> The Great CEO Within serves first-time and experienced CEOs seeking concrete, field-tested systems for leading high-growth organizations through every stage of scaling.

The Tactical Guide to Company Building

The Great CEO Within

How warmth, competence, and relationships shape our healthcare outcomes The HUMAN Remedy: Why Our Relationships Matter as Much as Medicine reveals why better healthcare depends on more than medical knowledge, advanced technology, and efficient access to care. Drawing on original research with nearly 1.6 million patients and care providers, Chris Malone, founder of Fidelum Group and co-author of The HUMAN Brand, shows how our spontaneous social judgments of warmth and competence shape the way we experience care, receive advice, follow treatment plans, and build lasting relationships with care providers. Malone explains how we unconsciously judge healthcare interactions by asking two unspoken questions: What are your intentions toward me? And are you capable of carrying out those intentions? When the answer to both questions is favorable, care can create hope, belonging, engagement, and stronger relationships. When warmth is missing, even technically excellent care can feel cold, transactional, and harder to trust. The book also introduces the CareStyles(TM) patient engagement framework, which explains four distinct styles patients have for engaging with care providers. Through stories, research, and case examples from healthcare innovators, Malone shows how patients, care providers, and healthcare leaders can make care more human, relational, and effective. Readers will also find: <ul> <li>Case studies from Mayo Clinic, Kaiser Permanente, Northwell Health and others on how relationship-centered care improves patient engagement and outcomes</li> <li>A timely look at how AI could either deepen transactional care or help restore relationship-centered care</li> <li>A practical explanation of the four care engagement styles and the impact they have on the care we receive</li> <li>Access to the CareStyles(TM) Assessment that enables readers to discover their own care engagement style</li> <li>Actionable steps patients can take to seek and receive more relational care that better aligns with their engagement style</li> </ul> Written for patients, families, care providers, and healthcare leaders seeking evidence-based solutions, The HUMAN Remedy offers a research-grounded path toward care that heals through relationships as well as medicine.

Why Our Relationships Matter As Much As Medicine

The Human Remedy

Hello future millionaires! Are you ready to stop guessing and start building real wealth? Everyone is an Investor is your ultimate roadmap to mastering the stock market. Forget "get-rich-quick" schemes-this is your essential, no-nonsense guide to building sustainable wealth over a lifetime, using the same proven principles that have made legends like Warren Buffett, Jack Bogle, John Templeton, and Ray Dalio some of the most successful investors in history. Written by James Fletcher, CFA-a professional portfolio manager with over 20 years of experience managing over $1.3 billion and the founder of the global non-profit Young Investors Society-this book bridges the gap between complex Wall Street analysis and real-world clarity. Inside, you'll master the fundamentals, including: The Five Steps to Financial FreedomThe 4 M's that Professional Investors Use to Analyze Stocks (Market, Moat, Margin of Safety &amp; Management)Portfolio Construction and Sizing of StocksPsychology and the Traits of Successful Investors Whether you're a beginner or an experienced investor, this book is your essential roadmap on your path to financial independence. Your journey starts here.

10 Timeless Principles for Young Investors to Build Wealth in the Stock Market and in Life

Everyone's An Investor

Uncover the psychological shortcuts that shape every decision you make - and learn how to use them in business. Voted #1 in the BBH World Cup of Advertising Books Winner of the Sales and Marketing Category at the Business Book Awards Before you can influence decisions, you need to understand what drives them. The Choice Factory is an essential read for anyone who wants to learn. By observing a typical day of decision-making, from trivial food choices to significant work-place moves, behavioural science expert Richard Shotton investigates how our behaviour is shaped by psychological shortcuts. With a clear focus on the marketing potential of knowing what makes us tick, he draws on evidence from academia, real-life ad campaigns and his own original research. Entertaining and highly accessible, The Choice Factory is made up of 25 short chapters, each addressing a cognitive bias and outlining simple ways to apply it to your own marketing challenges. Shotton interviews some of the smartest and most influential thinkers in advertising, including Rory Sutherland, Lucy Jameson and Mark Earls. Covering everything from priming to the pratfall effect, charm pricing to the curse of knowledge, with The Choice Factory as your guide it has never been easier to apply the science of behavioural economics to marketing. 'Actionable, memorable and powerful' - Seth Godin, bestselling author of This is Marketing Now part of the Harriman House Essentials Collection, a series showcasing the very best of business and finance books.

Harriman House Essentials

The Choice Factory

Modern leaders face intense pressure to move fast and look decisive, often resorting to rapid restructuring and sudden pivots to signal strength. But this obsession with speed is a trap. It forces executives to rely on past assumptions rather than actual observation, turning experience into hasty judgment. When you act on incomplete fragments - like anecdotal evidence or surface-level dashboards -&nbsp; you inadvertently trigger a cycle of temporary fixes, organizational fatigue and strategic drift. This concise book introduces a critical discipline for the modern era: pausing to see an organization clearly before attempting to change it. Moving beyond abstract theory, Clarity Before Change provides executives with practical tools-like the "Organization Twin"-to map capabilities without bias and replace organizational blame with productive curiosity. Far from preaching hesitation, this research-backed guide delivers a blueprint for precise, intelligent transformation, showing that the ultimate competitive advantage is strategic composure under complexity.

Why leaders must see clearly before they act

Clarity before Change

Why healthcare's most persistent failures are organizational, not financial or political In The Moral Alibi: How Healthcare Learned to Look Away--and How We See Again, Sachin H. Jain, MD, MBA--CEO of SCAN Group, Stanford faculty member, and former Obama Administration official--delivers a candid diagnosis of why healthcare institutions fail patients despite decades of reform. Drawing on his experience leading an organization from $2.7 billion to over $8 billion in revenue, Jain names the organizational pathologies that executives recognize but rarely discuss openly. The Moral Alibi examines how dysfunctional cultures, conflict-avoidant leadership, misaligned incentives, and ethical drift produce fragmented care, clinician burnout, and systems indifferent to patients. Jain identifies specific patterns including "innovation theater" that mistakes conferences and pilots for transformation and "split-the-baby leadership" that prioritizes institutional harmony over patient outcomes, offering both vocabulary and a framework for addressing the crisis beneath the crisis. Readers will also find: <ul> <li>An honest examination of why healthier organizations may be the prerequisite for healthier patients and what leadership courage that requires</li> <li>Analysis of how administrative complexity and institutional drift from founding purpose create systemic indifference to patient needs</li> <li>Insights drawn from leadership roles at CareMore Health, Aspire Health, and the Center for Medicare and Medicaid Innovation</li> <li>A framework for identifying organizational pathologies that persist despite financial investment, technological upgrades, and policy reform efforts</li> <li>Practical vocabulary for naming dysfunction that clinicians, executives, and board members recognize but rarely confront directly</li> </ul> Written for anyone navigating the gap between what American healthcare claims to be and what it actually does--including healthcare executives, physicians, policymakers, healthcare workers, and patients--The Moral Alibi provides the intellectual honesty and organizational framework needed to confront systemic dysfunction and lead meaningful change.

How Healthcare Learned to Look Away -- and How We See Again

The Moral Alibi

What if most leaders are making their job much harder than it needs to be? Nobody asked you to hold every answer, control every outcome or take the weight alone. It's exhausting, and it doesn't even work.In this engaging leadership fable, CEO Richard Mansfield discovers that every relationship his leadership depends on - his CHRO, his CFO, his executive team, his Chair, his investor - runs on a contract he wrote in his head and never showed to anyone. With the help of his coach, Nigel, he learns to make the implicit explicit - one relationship at a time. It is uncomfortable. It is also, as Nigel promises, simple.This is a book for anyone who sits on an executive team, as every senior leader must pay attention to this specific, practical mechanism of contracting. Honest conversation is not a soft skill sitting alongside performance; it is the mechanism that produces it.Discover: - Reflective questions at the end of each chapter to help you apply the ideas to your own team. - Three practical frameworks you can apply immediately: the relationship map, contracting, and observation-based feedback. - VECTRA, a diagnostic model for reading an executive team as a system.

The surprisingly simple way to succeed in the C-suite

Leadership is Easy

The old playbook is dead. We have entered an era defined by non-linear dynamics, where AI startups outpace trillion-dollar giants and a single digital token reshapes financial reality overnight. In All Swans Are Black, economic historian Dror Poleg argues that unpredictable, high-impact events are no longer the exception, but the rule. Poleg explains how the shift from tangible factories to intangible assets like software and stories has fractured the relationship between effort and reward. To navigate this chaos, he provides a practical toolkit for a world where nobody knows anything: <ul><li>Leave slack: Maintain flexibility to survive downturns while staying ready for sudden upside.</li><li>Make asymmetrical bets: Lean toward actions where the cost of failure is low but the potential reward is uncapped.</li><li>Find patterns: Stop overanalysing why things happen and start identifying the recurring patterns that actually drive results.</li><li>Stay hungry: Assume that whatever helped you get ahead today will not be enough to keep you there tomorrow.</li></ul> Blending rigorous research with his experience as a combat veteran, executive and tech founder, Poleg shows you how to stop trying to predict the future, and instead learn to start flourishing within its uncertainty.

The New Rules of Wealth, Work and Power

All Swans Are Black

The 8 Personalities at Work and How to Navigate Them

We Are Not a Family

Are you ready to lead your team?Creating effective teams is pivotal for business success, yet it's a daunting task for many leaders. This toolkit focuses on the first 100 days of novice team leaders, offering practical guidance to lay strong foundations, navigate challenges, and adapt in today's dynamic environment. It emphasizes quick learning and adaptation for success.Andy Fryer and Anna Inama are seasoned business leaders and accomplished executive and team coaches. With over three decades of experience, they accompany you on your journey, combining practical leadership insights with a deep understanding of team dynamics so you can step into the world of team leadership with confidence.

A practical guide for new team leaders

Starting Fast

From Values to Action

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