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Bhupendra Thapa

Why Emotional Intelligence Matters in Modern Leadership

“Schlink knows how to tell a gripping yarn . . . [The Granddaughter] is a rewarding and wonderfully readable novel.” —The Guardian“A brilliant dissection of a fragmented nation in which a glimmer of hope relieves a somber but wholly memorable tale.” —Kirkus (starred review)From the bestselling author of The Reader, a striking exploration of the past, told through the story of a German bookseller’s attempt to connect with his radicalized granddaughter.It is only after the sudden death of his wife, Birgit, that Kaspar discovers the price she paid years earlier when she fled East Germany to join him: she had to abandon her baby. Shattered by grief, yet animated by a new hope, Kaspar closes up his bookshop in present day Berlin and sets off to find her lost child in the east.His search leads him to a rural community of neo-Nazis, intent on reclaiming and settling ancestral lands to the East. Among them, Kaspar encounters Svenja, a woman whose eyes, hair, and even voice remind him of Birgit. Beside her is a red-haired, slouching, fifteen-year-old girl. His granddaughter? Their worlds could not be more different— an ideological gulf of mistrust yawns between them— but he is determined to accept her as his own.More than twenty-five years after The Reader, Bernhard Schlink once again offers a masterfully gripping novel that powerfully probes the past’s role in contemporary life, transporting us from the divided Germany of the 1960s to modern day Australia, and asking what unites or separates us.Translated from the German by Charlotte Collins

A Novel

The Granddaughter

A business fable that shows leaders how to build curiosity-driven organizations In&nbsp;The Diver:&nbsp;Navigating the Depths of Curiosity and Connection to Build Organizational Flow, bestselling authors Katie P. Desiderio and Michael Frino present an engaging leadership fable about organizational level leadership. Like a diver exploring beneath the surface, effective leaders must cultivate curiosity to examine themselves, their teams, and their organizations more deeply to foster lasting development. The third installment in Desiderio and Frino's acclaimed leadership series,&nbsp;The Diver&nbsp;builds on concepts from&nbsp;The Beekeeper&nbsp;and&nbsp;The Stargazer&nbsp;while introducing fresh frameworks for organizational growth. The authors incorporate symbolic elements including thought bubbles and anchors to connect leadership principles across all three books, offering insight at the tri-level of leadership. Readers will also find: <ul> <li>Practical approaches for leaders seeking to explore what lies beneath surface-level organizational challenges and team dynamics</li> <li>Frameworks for building a culture of organizational development rooted in genuine curiosity and continuous learning</li> <li>Connections to Everything DiSC assessments developed by award-winning Wiley DiSC Partners with proven integration expertise</li> <li>An engaging narrative format that makes complex leadership concepts accessible and immediately applicable to real-world situations</li> <li>Insights drawn from Fortune 500 MedTech experience and corporate partnership programs at leading business schools</li> </ul> Perfect for executives, managers, HR professionals, and organizational development practitioners, The Diver provides leaders at every level with an accessible framework for cultivating curiosity and building stronger organizations through deeper exploration of themselves, their teams, and their cultures.

Navigating the Depths of Curiosity and Connection to Build Organizational Flow

The Diver

Leadership and management theories have undergone substantial evolution in response to the shifting socio-economic, technological, and organizational landscapes. Transitioning from the mechanistic principles of early industrial management to the adaptive and human-centric methodologies of the digital age, organizations increasingly necessitate leadership frameworks that can effectively tackle complexity, innovation, globalization, and sustainability. This research provides a critical assessment of the progression of both traditional and modern leadership and management theories through an extensive review of academic literature. The study employs a qualitative desk-based approach, utilizing secondary data sourced from peer-reviewed journal articles, scholarly books, and reputable electronic databases. A thematic analysis is conducted to explore the philosophical underpinnings, advantages, drawbacks, and practical significance of key traditional theories-including Scientific Management, Administrative Management, Bureaucratic Theory, Trait Theory, and Behavioural Theory-as well as contemporary frameworks such as Transformational Leadership, Transactional Leadership, Servant Leadership, Authentic Leadership, Situational Leadership, Distributed Leadership, and Complexity Leadership. Additionally, the research examines the socio-economic and technological factors that have propelled the shift from control-centric management paradigms to collaborative, ethical, and innovation-oriented leadership models. The results reveal that while traditional theories still offer essential principles for organizational structure, efficiency, and managerial oversight, they fall short in addressing the dynamic challenges faced by modern organizations marked by digital transformation, workforce diversity, globalization, and uncertainty. In contrast, contemporary leadership theories exhibit enhanced adaptability by prioritizing employee empowerment, organizational learning, ethical governance, emotional intelligence, and strategic innovation. The study contributes to the leadership and management literature by providing an integrated perspective on theoretical evolution and highlighting the complementary nature of traditional and contemporary approaches rather than viewing them as competing paradigms. [...]

From Scientific Management to Transformational Leadership. A Critical Review of the Evolution of Leadership and Management Theories

The employee whose work has slipped for months. The peer who talks over you in every meeting. The conversation you keep rehearsing and never having. This book ends that pattern for good.

Most managers weren't taught how to have hard conversations - they were just expected to figure it out, usually by avoiding them until avoidance itself became the habit. The Hard Conversation Habit replaces guesswork with a structure you can use the same day you read it: a five-step method for delivering feedback, resolving conflict, and holding people accountable, without either softening the truth into uselessness or delivering it so bluntly that it damages the relationship.

This is not a book about becoming a harsher, colder version of yourself. Every script and structure inside assumes you actually care about the person on the other side of the conversation - and gives you a repeatable way to turn that care into something clear and actionable, instead of something that quietly turns into silence.

What's inside:

- The SBI-Plus method: a five-step structure for any hard conversation, from a quick correction to a formal review
- Why managers go silent - and the specific, nameable fear behind each kind of avoidance
- Full worked scripts for performance conversations, team conflict, accountability follow-ups, and saying no without burning a bridge
- How to deny a promotion honestly, without crushing motivation or offering empty reassurance
- A structure for ending someone's employment with as much dignity as the situation allows
- How to raise hard conversations upward, with your own manager, without unnecessary risk
- Building a team culture where direct, honest conversation is normal at every level - not just from the top down

THE HARD CONVERSATION HABIT

Your team is hitting its limit. And deep down, you already know it.The missed deadlines your team used to shake off. The tension in meetings nobody addresses. The high performers carrying too much for too long. The leader spending more time putting out fires than actually leading.Teams rarely break all at once. The damage happens quietly, through pressure that builds faster than people, relationships, and systems can absorb it. And when that pressure has nowhere to go, even strong teams begin to crack.Pressure-Proof Teams is a practical guide for leaders who are done managing symptoms and ready to build something that lasts.Drawing on 20+ years of leadership and organizational development experience, Chrysta Wilson introduces the Pressure-Proof Teams(TM) System: a three-pillar, ten-element framework that strengthens the individual, relational, and structural capacity your team needs to thrive under pressure, not just survive it.Inside, you'll learn how to: <ul><li>Identify where pressure is building before it becomes burnout, conflict, or turnover</li><li>Pinpoint whether the problem lives in your people, your relationships, or your systems and respond with precision instead of reaction</li><li>Build the psychological safety that lets hard conversations happen before tension fractures the team</li><li>Navigate conflict using the S.C.A.L.E. Method For Generative Conflict (c), a proven approach for turning team tension into something generative rather than destructive</li><li>Create structures that distribute pressure intelligently so performance stops depending on heroics and endurance</li><li>Diagnose hidden weaknesses in your culture, communication, and leadership systems before they become costly</li></ul>The pressure isn't going away. The question is whether your team is built for it.

Pressure-Proof Teams

Turn enterprise AI into a source of strategic insight, not just productivity gains.The AI Gap by leading AI expert and keynote speaker Richard Foster-Fletcher shows business and technology leaders how to unlock greater value from enterprise AI by changing the structures, processes and culture surrounding it. Organizations invest in AI expecting new intelligence and transformative insights. Yet AI is often introduced through procurement, security, legal and compliance systems designed for standard software, restricting its potential before it can deliver on that promise. This book explains why this gap persists and what organizations must change to close it. You'll learn how to: - Identify organizational barriers limiting the value of AI - Move beyond productivity-focused AI implementation - Create conditions where AI can generate deeper insights - Enable employees to explore, experiment and challenge established thinking &gt;The AI Gap equips leaders to rethink AI implementation, create space for experimentation and turn artificial intelligence into a powerful driver of organizational insight and long-term business value. Themes include: enterprise AI, AI implementation, AI strategy, business transformation, organizational culture, AI innovation

How Business Decisions Expand What AI Can Do

The AI Gap

From the acclaimed filmmaker and Sunday Times bestselling author comes a frank, insightful and heartwarming exploration of the myriad issues surrounding contemporary motherhood. "It was the first time I'd ever signed 'Mummy', and it was a goodbye letter." "I feel so honoured to have carried you both for nine months and delivered you safely into the arms of your parents." "I knew I had to be in that little girl's life. The next time I got out, I never used drugs again." "As a refugee, I say to my daughter, 'You have been born in a safe place. Never take that for granted.'" After having her first child, Stacey Dooley had a new understanding of what family means - but not everyone's experience of motherhood is the same. In Dear Minnie, Stacey brings her trademark empathy and investigative skill to an entirely new 'frontline', exploring the varied perspectives of mothers of all experiences. Using letters that each mother has written to their child as her starting point, Stacey's frank, honest, and moving inquiry takes in experiences from pregnancy to birth and beyond, uncovering the messy truths and different emotional journeys women take, as well as the common bonds they all share. Dear Minnie shines a light on the quiet selflessness, resilience, pain, trauma, grief, and joy of every kind of mother, to tell a story that transcends culture and geography, and speaks to us all.

Conversations with Remarkable Mothers

Dear Minnie

This comprehensive textbook offers an up-to-date account of how organizations function in a rapidly changing world. Designed as a practical and accessible guide, it combines theoretical insights with real-world applications while presenting organizations as complex social systems shaped by people, culture, power and context.It introduces key questions such as:¿ What are organizations and why do they exist? ¿ How do they define goals and strategies? ¿ How are they structured and led? ¿ How do people, culture and identity shape organizational life? ¿ How do organizations interact with their environments?Chapters feature a range of thoughtfully designed learning tools, such as case studies, reflection boxes, in-depth features and paradox boxes that encourage students to explore tensions, dilemmas and competing perspectives in organizational life. Readers benefit from diverse examples drawn from global contexts and sustained attention to contemporary challenges such as digitalization, sustainability, legitimacy and organizational change.This textbook provides a strong foundation in organization theory and organizational behavior while developing the analytical and critical skills needed to understand and engage with contemporary organizations. Comprehensive online resources, including PowerPoint slides, flashcards and quizzes, are available at www.routledge.com/cw/skyttermoen.

Organizations in Context

Praise for 5 Voices "5 Voices is in everyday use inside our organization. The powerful vocabulary helps our people to communicate and lead more effectively and to fulfill our passion for enabling our people to be the best that they can be." -JOHN COTTRELL, CEO, Endava "5 Voices is a thought provoking, insightful, and applicable concept for all organizations.... business, government, health care, ministry, education or other non-profits. The book is well written and full of examples that help the 5 Voices principles come alive." -TIM TASSOPOULOS, Executive Vice President of Operations, Chick-fil-A "You cannot lead people who you cannot connect with powerfully. 5 Voices offers you ways to resonate, motivate and elevate those who follow you or work beside you." -TIM SANDERS, author of Love is the Killer App: How To Win Business and Influence Friends "This book will change the way you communicate. 5 Voices helps leaders find their voice and understand how they're heard. These pages are a tool that will enhance your self-awareness and extend your influence." -DAN ROCKWELL, blogger, Leadership Freak "5 Voices was the key that helped us unlock each person's full potential on our team. It really has been transforming for our entire organization. If you desire a more cohesive and productive team with better communication, then take them through this book." -ANDREW J. DAHL, President, Dahl Automotive

How to Communicate Effectively with Everyone You Lead

The 5 Voices

You know you have more to offer, but you're tired of waiting for a seat at the table to prove it. Most emerging leaders feel stuck in a holding pattern, believing that their ability to make an impact is capped by their current title or the person above them on the org chart. But influence isn't a reward for a promotion. It's a muscle you build in the mundane, everyday moments of your current role.In 90 Days to Grow Your Influence Clay Scroggins, bestselling author of How to Lead When You're Not in Charge, provides a daily roadmap for the "not-in-charge" leader. Drawing from his foundational work on leveraging influence without authority, this 90-day reader helps you navigate the tension of having great responsibility but very little power.Each day is designed to be a "snackable" but substantial 5-minute read, perfect for your morning coffee or the commute to the office. Through a mix of relatable stories, leadership metaphors, and spiritually grounded reflections, you'll learn how to: <ul><li>Understand Identity: Secure your worth in who you are, not just what you do or what your business card says.</li><li>Lead Yourself: Master the disciplines of self-awareness and emotional intelligence.</li><li>Choose Positivity: Cultivate a resilient, solution-oriented mindset that shifts the energy of every room you enter.</li><li>Think Critically: Stop being a passive observer and start solving problems.</li><li>Reject Passivity: Take ownership of the ground you're standing on today.</li><li>Challenge Well: Influence the leaders above you with relational equity and wisdom.</li></ul>Whether you are a new hire, a middle manager, or an aspiring executive, this book is your daily reminder that your seat on the org chart doesn't define your impact. You have everything you need to start leading right where you are. Real influence starts here.

Daily Habits for Leading from Any Level

90 Days to Grow Your Influence

Turn your difference into a repeatable advantage for leading change The Room Needs You: Let Your Difference Drive Change-The Connect, Trust, Grow Method presents a field-tested method for driving transformation when you are not the expert in the room. Jennifer Langton, the NFL's former Senior Vice President of Player Health and Innovation, came to player safety out of finance-no medical, scientific, or engineering training-and led a decade of work that took the league from the era of League of Denial to record-low injuries. She distills that experience into the Connect, Trust, Grow (CTG) Method: a three-move sequence for connecting the experts, earning trust with evidence no one can dispute, and growing a win into a standard that holds after you leave. The Room Needs You follows the work in the order it happened-learning first to react to injury, then to prevent it, then to predict it-from a partnership with GE and the Department of Defense to the AI-powered Digital Athlete built with AWS, which now predicts injury risk for every player in the league. Underneath it runs the story of the girl on the boys' lacrosse team, the athlete who lost her mother and her knee in the same year and turned both into fuel, and the finance executive who asked her way into a role that did not exist-because the method works on you before it works on the room. Readers will also find: <ul> <li>A three-move sequence-Connect, Trust, Grow-run first on yourself, starting with what you are good at and what fuels you, then on the room, with the questions to answer at each move</li> <li>The Langton Roadmap: a one-page method for making the case for the role that should exist, inside the organization you are already in</li> <li>A clear distinction between the Expert Path, which delivers the science, and the Human Path, which delivers adoption-and why the human path matters more as technology gets more capable</li> <li>Practical guidance on reaching the people who have to adopt your work, setting an evidence standard, and turning a success into a standard that runs without you</li> <li>Real-world lessons from one of sports' most visible transformations, including the NFL-AWS partnership and the day Langton stopped the room The Room Needs You serves leaders, change agents, and anyone building with data or AI who has to move experts, skeptics, and institutions they do not control. It speaks just as directly to anyone at a turning point-a career pivot, a step into leadership, the chance to grow into something larger-and to the athlete leaving the game, the person coming back from an injury or a loss, the student choosing a path: anyone asking what am I good at now, because the method begins with that question. Langton's method equips anyone who has felt out of place in a room to make their difference the reason they belong there.</li> </ul>

Let Your Difference Drive Change -- the Connect, Trust, Grow Method

The Room Needs You

The heartwarming Japanese bestseller about grief, love and a cat who will do anything to see his beloved owner again'A much-needed dose of comfort and positivity' SHANNA TANAfter a long and happy life with a loving human family, tabby cat Fuuta has passed into the afterlife. But he is not as far from his owner Michiru as it seems. Sometimes the divide between the lands of the living and the dead can be traversed.Eager to see Michiru again, Fuuta interviews for a position at Café Pont, which sits in the liminal space between the two worlds. The café is known for its unique service: its living customers can request meetings with the person they'd most like to see again, through the specially selected spirits of messenger cats.Fuuta must investigate and deliver his messages without unnerving the living, or worse, upsetting the balance of the universe itself. It is a weighty task for a tabby cat, but Fuuta rises to the challenge. After all, the job offers a special reward: he will get to see Michiru again. And he'll do anything to reunite with his family.Translated from Japanese by M JeanReaders love Messenger Cat Cafe 'This book is so heartwarming... delightful!' *****'Softly magical and deeply comforting... A beautiful meditation on love that never truly ends' *****'What an absolutely gorgeous read this was!' *****'This book is so sweet. I loved all the little ways it reminds you to live, to love, and to stop regretting things that you cannot control or change' *****

Messenger Cat Café

Why Emotional Intelligence Matters in Modern Leadership

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