Transactional to Transformational

Praise for Transactional to Transformational

"Reading this book has been a great way to validate what we are already doing as well as giving a lot of new ideas about what we could be doing next!"
- Jan Strang, Head of Retail Finance, Nordea Bank

"An enlightening fact-based read which provides direction without forcing a solution to what is arguably the biggest challenge faced by businesses today: digital transformation."
- Paul O'Leary, Managing Director, UK, IKANO Bank

"The challenges overcome by global banks of different nature and size provide readers with a useful tool to be able to embrace innovation themselves."
- Alberto Greppi, Head of Investment Team, Neva Finventures, Intesa Sanpaolo

"If you work with banks, or in banking, this is a must-read crash course in the best practices of their varying innovation models."
- Will Mason, Director of Markets and Innovation, Experian

"These case studies demonstrate that whilst there are many paths to success, banks need to focus as much on how they approach innovation as what they hope to deliver in order to make a lasting transformation."
- Anthony Craufurd, Venture and Startup Engagement Director, VISA Europe

"This book shows that there is no silver bullet when it comes to how to drive innovation within companies, it is difficult to innovate within an established corporate culture, flexibility is key and the ability to pivot quickly if needed."
- Werner Decker, EVP/GM, Global Merchant Services International, American Express

"The success levers and learnings from each case study are very clearly laid out. What I really love about it is that it is practical, actionable and easy to absorb."
- Pinar Alpay, Senior Vice President, Global Payment Solutions & Transformation, FIS

"Christer's case studies are a valuable resource for operators attempting to drive change in and around financial institutions."
- Philip Bodell, Corporate Development Director, Fiserv