* Fast-track route to effective training and development within organizations. Will help maximize the value from the skills and experience of your workforce
* Covers the strategic role training and development plays within organizations. Looks at the differences and similarities between training, development, education, coaching and mentoring, and the importance of intellectual capital as a key organizational resource is also explored
* Case studies of TCM.com Inc (Canada), British Airways, Unipart (UK), the training component of the US Liberty Ship program during World War II and Canon (Japan)
* Includes a comprehensive resources guide, key concepts and thinkers, a 10-step action plan for implementing a training and development program, and section of FAQs.

