Trainer's Problem-Solving Manual for Kick Down the Door of Complacency

Sieze the Power of Continuous Improvement

This book presents instructional directions to enable people to learn a basic operational problem-solving method by applying it to two case studies, conducted in two workshops. It provides materials to be used by the workshop participants and directions for the trainer conducting the workshops.

mars 1998, env. 160 pages, Anglais
Taylor and Francis
978-1-57444-208-3

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