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Dieses E-Book wurde nicht gemäß der W3C EPUB Accessibility Guidelines oder PDF UA Standards für eine barrierefreie Zugänglichkeit optimiert. Es enthält ggfs. nicht-barrierefreie Elemente.

Nicht barrierefrei oder bekanntermaßen eingeschränkt barrierefrei

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Produkt vom BFSG ausgenommen: barrierefreie Adaption stellt unverhältnismäßige Belastung für den Hersteller dar

Blagovest Kirilov

The Process of Things

From Requirements to Measurable, Sustained Control

Haufe Fachbuch

Um im internationalen Wettbewerb zu bestehen und sich langfristig zu behaupten, müssen Unternehmen stetig&nbsp; lernen und sich weiter entwickeln: von einer soliden Organisation zum exzellenten Unternehmen. Dabei ist es essenziell, sich auf einige Grundsätze erfolgreichen Wirtschaftens zu besinnen. Ebenso wichtig ist die Berücksichtigung von Erkenntnissen zum Menschen in Organisationen. Das Buch stellt in sechs Handlungsfeldern die zentralen Prinzipien vor. Es illustriert sie durch Erfolgsbeispiele aus dem japanischen Management sowie durch Erlebnisse aus der beruflichen Praxis der Autoren Dr. Roman Ditzer und Franz Brotzer. Elf namhafte "Kronzeugen" aus Industrie und Wissenschaft nehmen Stellung und kommentieren die Aussagen des Buches. So wird deutlich, wie Exzellenz gelingt.&nbsp;
 Mit Statements von Praktikern aus Unternehmen und Experten aus der Wissenschaft, z.B. Dr. Andreas Wendt (Ex-Vorstand BMW), Dr. Matthias Jurytko (Ex-Werkleiter DAIMLER TRUCK) und Prof. Christoph Roser (Production Management an der Uni Karlsruhe).
 
 Grundsätze erfolgreichen Wirtschaftens:
 
 <ul>
 <li>Das Herz des Unternehmens</li>
 <li>Standardisierung - Kreativität in Ketten?&nbsp;</li>
 <li>Verbesserung - oder doch besser Kaizen?</li>
 </ul>
 
 Erkenntnisse zum Menschen in Organisationen:
 
 <ul>
 <li>Führen - mit der rechten Gehirnhälfte</li>
 <li>Veränderungsmanagement - Regeln für das Chaos</li>
 <li>Unternehmenskultur - Kultur schlägt Strategie</li>
 </ul>

Systematisch zu Bestleistungen durch Kultur, Prozesse und Leadership

Operational Excellence - Der ganzheitliche Ansatz

This book serves as a comprehensive guide to one of the most persistent challenges in operational excellence: sustaining the gains achieved through improvement initiatives. Drawing on years of real-world implementation across diverse industries, it introduces a structured, repeatable framework for embedding continuous improvement into the fabric of an organization. Rather than relying on tools or quick fixes, it emphasizes the systems, behaviors, and mindsets essential for long-term success.Structured across 12 thematic chapters, the book walks readers through clearly defined best practices-from foundational leadership alignment to the long-term sustainability of a continuous improvement culture. Chapter 1 sets the stage by highlighting that the real challenge is not achieving improvement but sustaining it, and explains why efforts fail and how this playbook provides practical guidance for lasting impact. Chapter 2 introduces a structured sustainability maturity model to measure, benchmark, and strengthen an organization's capacity for continuous improvement. The remaining chapters focus on the 10 sustainability domains and their associated best practices. Early chapters focus on leadership commitment and cultural integration, reinforcing that meaningful change starts at the top. Midway, the content shifts to enablers such as communication, cross-functional collaboration, and capability development-elements often underestimated yet critical for embedding improvement into day-to-day operations. Later chapters explore operational discipline, documentation, knowledge transfer, and recognition systems designed to reinforce and institutionalize progress.What distinguishes this book is its holistic perspective. It approaches sustainability not just as a technical challenge but as a leadership, cultural, and human-centered imperative. From setting review cadences and tracking progress with leading and lagging indicators to fostering accountability and creating space for experimentation, it transforms complex ideas into practical habits. With its straightforward tone, jargon-free language, and action-oriented guidance, this book is an essential resource for organizations committed to improving endurance.

A Framework for Embedding Continuous Improvement into Your Organization’s Culture

Sustaining Business Improvement Gains

Most organisations do not fail because they lack requirements, procedures, audits, technology or data. They fail because these visible signs of activity are often mistaken for control. The same errors return, corrective actions remain superficial, and transformation programmes deliver activity without reliably improving the underlying result.

The Process of Things shows leaders how to connect intended outcomes, real operating work, decision-ready evidence, causal analysis and sustained improvement. At its centre is the TRACES Framework: Target Lock, Results Route, Activity Signal, Causal Read, Embedded Gain Loop and the standing Sustainment Check.

Drawing on cases from IT, cybersecurity, digital transformation, business operations and public administration, Blagovest Kirilov explains how to move from proxy control to measurable, sustained control. A dedicated chapter presents CSI-X as an end-to-end application of the method in cybersecurity, while practical templates help readers run their first TRACES cycle.

The book is written for CEOs, COOs, CIOs, process owners, transformation leaders, consultants and professionals responsible for turning requirements, standards and change initiatives into results that endure.

This book was written for new, existing, and aspiring plant managers as a practical guideline for understanding what it means to run a manufacturing operation. It clarifies the plant manager's role as the central coordinator of people, processes, equipment, and resources, helping readers grasp how these elements interact to create a safe, efficient, and profitable environment. For someone stepping into the role for the first time, this foundation reduces uncertainty and builds confidence by translating complex responsibilities into clear, manageable concepts.Beyond the basics, the book guides readers through the daily realities of plant leadership. It explains how to manage production flow, maintain equipment reliability, uphold quality standards, and ensure workplace safety, all while balancing cost, deadlines, and customer expectations. Existing plant managers benefit from structured frameworks and best practices that help them refine their approach, identify inefficiencies, and strengthen operational discipline. The goal is to elevate performance, not just maintain it.For aspiring plant managers, the book acts as a career development tool. It highlights the skills, behaviors, and leadership qualities that distinguish effective managers, such as communication, decision-making, problem-solving, and the ability to motivate diverse teams. By illustrating real-world scenarios and common challenges, it prepares future leaders for the pressures and responsibilities they will eventually face, giving them a head start on building the mindset required for success.Finally, the book ties all these elements together by emphasizing continuous improvement and strategic thinking. Manufacturing plants operate in a world of constant change, new technologies, shifting customer demands, and evolving workforce expectations. The book encourages readers to adopt a forward-looking perspective, showing how strong plant managers not only solve today's problems but also anticipate tomorrow's opportunities. In doing so, it becomes a long-term companion for anyone committed to running a plant that is resilient, competitive, and ready for the future.

Achieving Operational Excellence in Plant Management

The Factory Mindset

The doHow® Readiness Handbook is not a guide for fixing problems-it is a lived journey from chaos, fatigue, and heroic firefighting to calm, predictable, and humane prosperity. Through a deeply relatable manufacturing story, it reveals why hard-working organisations still feel exhausted, and how readiness-not effort-changes everything. Without preaching frameworks, it lets you experience how discipline, visibility, and simple routines quietly shift responsibility from people into systems, the organisations subconscious. If your organisation works hard yet feels heavy, this handbook will help you recognise the pattern, pause, and begin building a system that delivers results without drama-predictable, compassionate, and quietly prosperous.

The doHow® Readiness Handbook for Quiet Prosperity

From Firefighting to Predictable Work

The hardest part of becoming a manager isn't the work.It's the identity shift no one prepares you for.Are you a high performer promoted to manager?Are you a founder scaling your first team?Are you an entrepreneur suddenly responsible for people?You're not alone.Most leaders don't struggle because they lack talent. They struggle because they lack clarity.Overnight, your role shifts from doing the work to enabling others to succeed-and without a clear path, even the most capable professionals can start second-guessing themselves.Lead With Clarity is a practical leadership guide for first-time managers, founders, and growing leaders who want to build high-performing teams through clear communication, effective delegation, and lasting accountability.Unlike leadership books that focus on abstract theory, Lead With Clarity provides practical frameworks, real-world conversation scripts, and actionable tools you can apply immediately to lead with greater confidence and consistency.Inside, you'll discover how to: <ul><li>Make the mindset shift from high performer to confident leader</li><li>Delegate effectively while building trust and ownership</li><li>Deliver feedback that drives accountability, growth, and stronger relationships</li><li>Align your team around the priorities that create meaningful results</li><li>Use influence to turn conversations into coordinated action</li><li>Coach your team to solve problems independently instead of relying on you for every answer</li><li></li></ul>Whether you're leading your first employee or growing a larger team, this book gives you a clear, repeatable leadership system that helps your people thrive-without micromanaging, overexplaining, or burning yourself out trying to do everything alone.Because leadership isn't about having all the answers.It's about creating the clarity, alignment, and ownership that allow others to perform at their best.Lead With Clarity will help you become the leader your team trusts, follows, and succeeds with.

Lead With Clarity

Your team isn't lazy. Your process is leaking.

Every manager knows the feeling: a team that's busy all day but somehow slower than its size should allow. Meetings that eat mornings without producing decisions. Files nobody can find. Status updates typed into four different tools. None of it looks like "waste" - until you measure it.

Kaizen for Knowledge Work takes the lean manufacturing discipline that transformed factory floors for seventy years and rebuilds it, principle by principle, for the world most of us actually work in now: shared drives instead of stockrooms, task boards instead of production lines, Slack channels instead of shop-floor andon boards.

Inside, you'll find a complete, field-tested method for office and remote teams, including:

- A Digital 5S system for organizing files, folders, and tools so anything is findable in ten seconds
- The seven (and eighth) wastes of digital work, translated from the factory floor to the inbox
- A proven framework for eliminating meeting waste - without losing alignment
- Templates for async communication, task cards, and friction logs you can start using today
- A 90-day rollout plan, plus a lighter 30-day version for smaller teams
- Real-world composite case studies showing the full arc from diagnosis to durable habit
- A dedicated chapter on where AI-assisted tools help - and where they quietly create new waste

This isn't a call for a platform migration or an executive mandate. Every technique here is designed to be piloted by a single manager, on tools the team already has, in under thirty minutes a week - because the best process improvements are the ones a team barely notices adopting, because they simply make the week easier.

Kaizen for Knowledge Work

Modern organizations suffer from a pervasive organizational fracture: Safety, Quality, and Operational Excellence are treated as separate silos, each with its own metrics, bureaucracy, and priorities. Most companies try to manage these areas through control and compliance, pursuing the ideal of "Zero" (zero accidents, zero defects). This book argues that "Zero" is not a summit but a dangerous plateau -- one that reinforces a reactive, dependent culture.As complexity increases, compliance-driven systems inevitably fail because they depend on obedience rather than ownership. This book introduces a new operating paradigm built on the integration of Lean Management principles, High Reliability Organization (HRO) theory, and Intent-Based Leadership. It asserts that the practices required to keep people safe are the same practices required to achieve operational excellence. By shifting the focus from counting the absence of failure (lagging indicators) to building the presence of capacity (leading cultural indicators such as psychological safety and reflexivity), leaders can cultivate an interdependent culture.The book lays out a structured roadmap in four acts. It diagnoses the compliance trap created by the illusion of measurability (Acts I and II), introduces a counter model grounded in clarity over control (Act III), and presents a practical behavioral framework to help leaders overcome their "Hero Reflex" and enable decentralized decision-making (Act IV). Ultimately, it challenges traditional command and control structures by showing that real control in complex systems emerges only through distributed authority -- transforming the leader's role from scorekeeper to gardener of capacity.

Frontline Leadership for High Reliability and Operational Excellence

The Capacity Shift

Sustainable Quality presents the implementation and operation of systematic quality management from a project management perspective, demonstrating how project management concepts can strengthen the development, governance, and continual improvement of management systems. In this Second Edition, the authors explore the origins of quality management as a discipline, its appearance in its present form, and how systematic quality management can be implemented and applied in all kinds of organisations to achieve stability and better results. The basic principles of quality management and the ISO 9001 quality management standard are discussed and explained from a broad perspective, with illustrative examples from different types of organisations. The book offers a global, accessible guide for undergraduate and postgraduate university students. Written clearly and with illustrative examples, it will also appeal to all those interested in project management and quality management and wishing to expand their knowledge base.

The Process of Things

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