The Mobile Era of Intent

How do you tell the difference between AI that amplifies human capability and AI designed to exploit it? Most organizations can't. They're deploying AI faster than they can evaluate whether these systems serve strategic objectives or create operational risk. The vendor demos are compelling. The board wants a roadmap. But the evaluation criteria that should precede every deployment decision don't exist yet-not internally, and not in the governance frameworks organizations rely on. The Mobile Era of Intent identifies this structural gap and provides the diagnostic tools to close it. Through six evaluation pillars-Human Connection Enhancement, Trust-Centered Design, Seamless Integration, Anticipatory AI, Mobile as AI Gateway, and Environmentally Responsible Innovation-Van E. Eiseman equips leaders, product teams, and policymakers with the shared language missing from AI implementation decisions. These aren't aspirational principles. They're practical criteria for distinguishing AI that serves human intent from AI that redirects it. Drawing on 30 years of experience shaping digital strategy, Eiseman argues that technological outcomes aren't inevitable-they're the result of design decisions that too often go unexamined. This book provides the evaluation framework for examining them at the moments that matter: strategic investment decisions, product design moments, vendor selections, and policy inflection points. For leaders who sense that the current approach to AI deployment is missing something fundamental, this is what's missing.