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Pritula M: The Knowledge Management
Playbook

The Knowledge Management Playbook

How HR Builds a System That Captures, Shares, and Grows Company Knowledge

In a world where strategy can be copied and technology is increasingly accessible; culture has become one of the few remaining sources of competitive advantage. This means that senior HR and business professionals can no longer afford to leave culture to chance so need a credible, practical way to design it on purpose and refine it at speed. This book shows them how. Written specifically for these senior practitioners, this book shows how to do a cultural diagnosis so that HR and OD professionals can assess existing systems and processes as well as company values and employee behaviours. They are then equipped to identify cultural priorities and assess where efforts are best focused. This includes examining the organization's operating model, work design and recognition systems. With expert discussion of the importance of employee communication, employee engagement and belonging as well as the difference that purpose and trust at work make to company performance, this is essential reading for all those needing to design a company culture that will support performance improvement for individual employees and the business as a whole. Most importantly, this book shows how to constantly refine company culture at speed so that it can be a key driver of sustainable performance improvement. Packed with tools, templates and frameworks, this guide is an essential playbook for all senior HR and OD practitioners as well as business leaders responsible for company culture.

A Practical Guide for High-Performing Organizations

Culture by Design

Avoid legal problems and run a productive workplace with an up-to-date employee handbook! Anyone who hires and supervises employees needs clear policies when it comes to crucial issues like pay and overtime, medical leave, and social media. Create Your Own Employee Handbook provides everything business owners, managers, and HR professionals need to create (or update) a legal and plain-English employee handbook.Find the latest information, practical suggestions, and best practices on: <ul> <li>wages, hours, and tip pools </li><li> remote work </li><li> at-will employment </li><li> discrimination and harassment </li><li> complaints and investigations </li><li> health and safety </li><li>alcohol and drugs, including medical/legal marijuana </li><li> workplace privacy, and </li><li>email and social media.</li></ul>

A Legal & Practical Guide for Employers

Create Your Own Employee Handbook

Apply organizational psychology to real-world HR decision making and practice. Organizational Psychology by Paula Jenkins and Jacques Ding is a postgraduate textbook for students of Human Resource Management and Organizational Psychology seeking to apply psychological theory to contemporary HR practice. Designed to align with postgraduate module outcomes, it prepares students for professional roles by demonstrating how evidence-based organizational psychology can inform ethical leadership, strategic people management and effective workplace interventions. Integrating core psychological theories with practical HR applications, the textbook shows how scientific knowledge and research methods can be used to improve motivation, support wellbeing and strengthen organizational decision making. Real-world examples from Grab Taxi, Hapimag and Huawei illustrate how HR practitioners apply organizational psychology across different cultural and organizational contexts, helping students bridge theory and practice in a global workplace. This textbook includes: - Coverage of the changing context of work, strategic people management and workplace wellbeing - Clear explanations of how organizational psychology theories inform HR practice - Learning features including chapter learning outcomes, reflective questions, tasks and key summaries - An international and cross-cultural perspective supported by real-world examples &gt;Whether advancing postgraduate study or preparing for a career in HR or organizational psychology, this textbook equips students with the theoretical foundation and applied capability needed to use psychological insight effectively in professional practice.

People-Centred Theories and Practices in Human Resource Management

Organizational Psychology

Turn learning into a strategic driver of performance by creating real demand across your workforce. Driving Demand for Learning by Ashley Hinchcliffe is a practical guide for mid-to-senior L&amp;D professionals, learning leaders and talent development managers who need to close the gap between learning investment and business performance. Focusing on demand generation, it explains how to position, promote and optimize learning so it competes effectively for employee attention. Using behavioral science, campaign thinking and real-world examples from organizations including Expedia, TikTok, Google, HSBC, BT and Sainsbury's, this book provides a clear framework to align learning with measurable business outcomes. You will learn how to: - Build demand for learning across your workforce - Compete for attention in busy, distracted environments - Apply behavioral science to influence engagement - Align learning metrics with productivity and revenue &gt;Driving Demand for Learning equips you with the skills to reposition L&amp;D as a strategic driver of performance, ensuring learning delivers measurable business value. Themes include: learning engagement, demand generation, L&amp;D strategy, behavioral science, workforce development, learning analytics

How to Galvanise Your Workforce

Employee Engagement Strategies for L&D

Stay fully compliant with California's fast-changing employment laws and reduce workplace risk with the official SHRM annual guide for employers, HR professionals, and employment law practitioners. California Employment Law 2027 is the latest annual edition of the bestselling compliance resource for HR managers, business owners, people leaders, supervisors, employment lawyers, and compliance professionals who need practical guidance on navigating California's complex and constantly evolving employment regulations. California remains one of the most legally challenging environments for employers, with employment laws that are extensive, highly technical, and frequently updated. Even minor compliance mistakes can lead to costly penalties, class action lawsuits, and significant litigation exposure. Written by labor and employment lawyer James J. McDonald, Jr., this official SHRM guide provides authoritative, practical advice to help employers both inside and outside California stay informed, compliant, and confident in their day-to-day employment decisions. You'll learn how to: - Stay compliant with new minimum pay thresholds and Equal Pay Act obligations - Navigate expanded leave rights, Paid Family Leave updates, and sick-leave requirements - Understand new restrictions on "stay or pay" employment contracts - Manage expanded pay-data reporting requirements and avoid mandatory penalties &gt;Updated annually to reflect the latest legislative, regulatory, and workplace developments, this trusted guide translates complex employment law into clear, actionable guidance that employers, HR teams, and legal advisors can apply immediately. Whether you oversee HR compliance, manage a growing workforce, support multi-state operations, or advise leadership teams on workplace policy and legal risk, this book helps you strengthen compliance processes, reduce exposure, and make informed employment decisions with confidence. Themes include: California employment law, HR compliance, labor law, employment litigation risk, Equal Pay Act, leave management, pay-data reporting, workplace regulation, employer risk management, employment policy, SHRM

The SHRM Guide for Employers

California Employment Law 2027

Design, Develop, and Launch Outstanding Training ProgramsDesigning training programs can feel overwhelming, especially if it’s your first time. Training Design Essentials is your practical, step-by-step guide to creating effective instructional programs. It unpacks why design matters, introduces core concepts of adult learning and learning experience design, and explores the many forms training can take—from face-to-face and virtual classrooms to self-paced e-learning programs.Internationally renowned workplace learning expert and educator Saul Carliner walks you through the entire training design process: planning, designing, developing, launching, and evaluating. Worksheets and exercises offer immediate application opportunities. Along the way, you’ll learn how to:
<ul>
<li>Analyze learner needs and define measurable objectives.</li>
<li>Select the right formats, media, and strategies to achieve results.</li>
<li>Craft content for engagement and effectiveness.</li>
<li>Manage projects within real-world constraints.</li>
<li>Administer programs after they go live to learners</li>
</ul>The book focuses on “unplugged” design, helping you master the essentials with minimal reliance on AI. It provides instructional designers with the foundation they need to collaborate effectively with AI and verify and refine the output from those collaborations. Whether you’re a new L&amp;D professional, an instructor adding design to your role, or a subject matter expert tasked with training others, this book gives you the confidence and skills to create programs that deliver results.

Guiding L&d Programs from Concept to Launch

Training Design Essentials

Leading and Coaching Diverse Talent

The Power of Mentorship

A new approach to collaboration, productivity, and growth from Sid Sijbrandij, the cofounder and executive chair of GitLab. If you want to go fast, go alone. But if you want to go far, go together. This familiar saying has inspired leaders for years. But what if it’s wrong? What if achieving extraordinary results didn’t mean choosing between speed and teamwork? In Extreme Collaboration, entrepreneur and thought leader Sid Sijbrandij shares the secret to quickly and efficiently achieving impactful outcomes: an open mindset. Drawing from his extensive experience building companies, Sijbrandij reveals how the same principles that drive open-source projects—collaboration, iteration, intentional transparency, efficiency, and a focus on results—can be applied to any organization or initiative. These same tactics have built GitLab into one of the world’s largest all-remote companies, started new ventures, scaled nonprofits, and have even shaped his own personal cancer treatments. Through actionable strategies and compelling stories, leaders at all levels will learn how to build upon the best ideas, refine them with agility, and foster a culture of openness and trust. Challenging the belief that leaders must prioritize either synergy or speed, Extreme Collaboration empowers you to unleash the potential of your team and organization to achieve more than you thought possible. Whether you’re a leader at a startup, nonprofit, or global corporation, Extreme Collaboration is the ultimate guide to driving bold results faster—together.

Go Further and Faster Together to Achieve Extraordinary Results

Extreme Collaboration

Build an organization that adapts, evolves and performs in constant uncertainty. Workplace Agility by Natal Dank is a strategic guide for senior HR leaders, business executives and transformation leads who need to move beyond reactive change and design organizations that thrive in disruption. As AI accelerates change and workforce expectations shift, this book shows how to replace outdated resilience models with a more dynamic, future-ready approach. Introducing the Workplace Elasticity (WE) model, it explains how to align people strategy, business strategy and Industry 5.0 thinking to create organizations that can flex, stretch and re-form without losing performance. Combining strategic insight with real-world examples from companies including TomTom, Novartis and Liberty Latin America, it translates complexity into practical action. You will learn how to: - Align workforce planning with AI-enabled business strategy - Design operating models that adapt to constant change - Enable effective human-machine collaboration at scale - Build cultures that support purpose, connection and performance &gt;Workplace Agility equips you with the tools to lead with confidence in uncertainty, building adaptive organizations that sustain performance and competitive advantage. Themes include: workplace agility, organizational design, HR strategy, AI in business, workforce transformation, Industry 5.0

An HR Approach to Organizational Design and People Strategy

Workplace Agility

Build a resilient, high-performing organization by integrating agentic AI into strategy, operations, and decision-making. Building an Agentic Organization is a strategic guide for senior technology, AI and business leaders responsible for delivering value from agentic AI while managing its risks. As organizations move toward human and AI collaboration at scale, leaders must balance innovation with governance, adoption, and long-term economic impact. Written by experienced AI executive Geoffrey Schaefer, this book provides a comprehensive framework for designing an agentic organization by examining strategy, governance, and economics. It explores how to define the purpose of agentic AI, align it with business objectives, and create the structures needed to support safe, scalable adoption. Addressing both opportunity and risk, it equips leaders to navigate workforce concerns, reputational exposure, and the evolving role of AI agents in enterprise environments. You'll learn how to:- Define a clear strategy for integrating agentic AI- Establish governance frameworks to manage risk and accountability- Drive workforce adoption and address resistance to AI collaboration- Assess economic value and impact of agentic AI systems- Manage reputational and operational risks from AI agent behaviorFeaturing real-world examples from Leidos, JPMorgan Chase, SY Partners, and OMA, this book provides a practical roadmap for embedding agentic AI into the fabric of your organization while protecting value, trust, and long-term performance. Themes include: agentic AI, AI strategy, AI governance, AI transformation, enterprise AI, risk management

The Strategy, Governance, and Economics of Agentic AI

Building an Agentic Organization

Protect employee wellbeing and sustain performance during organizational change. Wellbeing and Organizational Change by Julie Hodges is a strategic, evidence-based guide for senior HR leaders, change management practitioners and postgraduate students leading transformation in complex environments. It shows how to embed wellbeing into change strategy so you can protect people while maintaining business momentum. Drawing on global research and real-world examples from public, private and not-for-profit organizations, this book explores the core theories of change and the impact of disruption, stress and uncertainty on performance. It demonstrates how a proactive focus on wellbeing reduces burnout, absenteeism and turnover while strengthening resilience, innovation and team effectiveness. It also examines the risks and opportunities AI presents for employee wellbeing during periods of transformation. You will learn how to: - Embed wellbeing into organizational change strategy - Equip leaders and managers to support teams through uncertainty - Measure and monitor wellbeing impact during transformation - Reduce burnout, absenteeism and change-related turnover &gt;With practical tools, research-backed frameworks and supporting online resources including PowerPoint slides, Wellbeing and Organizational Change equips you to lead sustainable transformation that delivers measurable results and healthier workplace cultures. Themes include: organizational change management, workplace wellbeing strategy, employee engagement, transformation leadership, burnout prevention, organization design, AI and workforce impact

The Theory and Practice of Change and Employee Health

Wellbeing and Organizational Change

Organizations in Context

The Knowledge Management Playbook

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