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Uju Ogu

The Influence of User-Generated Content on Brand Trust and Consumer Purchase Intentions

A Meta-Analysis of Existing Literature and Public Data

"2.5 Billion Heartbeats is not just a leadership book-it is a wake-up call. A reminder that leadership has never been about titles, corner offices, or authority, but about influence, intention, and the posture of our hearts. Every human life is given roughly 2.5 billion heartbeats, and the question this book dares to ask is simple and unsettling: What are you doing with yours? In a world exhausted by pressure, performance, and empty definitions of success, this book challenges us to slow down long enough to remember that "leadership is not what you do to people, but what you awaken within them."

Written for business leaders, parents, spouses, coaches, teachers, and everyday people who shape lives without ever holding a formal title, 2.5 Billion Heartbeats reframes leadership as deeply personal and profoundly human. This is a call to lead at work-but also at home. To understand that "who you are becoming matters more than what you are achieving," and that the way we show up for our families, our teams, and our communities leaves a legacy far beyond numbers or accolades. Through powerful stories, hard truths, and the H.E.A.R.T. leadership model, this book confronts the lie that leadership belongs to a few and boldly declares that "every heartbeat carries influence, and every life leaves a mark."

At its core, this book is an invitation-to live, love, and lead differently. To stop chasing applause and start building trust. To move from burnout to purpose, from control to compassion, from success defined by profit to success defined by people. As the book reminds us, "One day the noise will fade, the titles will disappear, and what will remain is the way you made people feel." 2.5 Billion Heartbeats will challenge you, stir you, and ultimately call you to lead from the heart-starting today, with the life and influence you already have."

2.5 BILLION HEARTBEATS

HOME OF THE ORIGINAL AFTERNOON TEAThe Langham holds a unique place in the history of Afternoon Tea. Opened in 1865, it was the first place to move this great Victorian invention from the drawing rooms of the aristocracy and into a refined yet accessible experience, enjoyed in the grand setting of a luxurious hotel.Since then, The Langham’s Afternoon Tea has evolved into an internationally celebrated event, admired for its elegant presentation, culinary creativity, and timeless charm. While honouring the traditional elements – fluffy scones, delicate finger sandwiches, and exquisitely crafted patisserie – The Langham also embraces innovation. Guests can expect classics with a modern twist, inspired by global flavours and interpreted by world-renowned chefs.The Langham Afternoon Tea Book, curated to reflect the hotel's timeless tradition, local influences and contemporary creativity. Inside, you’ll discover recipes ranging from indulgent creations such as Vanilla &amp; Salted Caramel Millefeuille, Matcha &amp; Apricot Cakes and Rose &amp; Lychee Babas, to refined reimaginings of Custard Creams and Battenberg, as well as approachable favourites including Cucumber &amp; Cream Cheese Sandwiches, Double Dark Chocolate Cookies, and The Langham’s signature Scones. The book also offers expert tea-pairing guidance and a comprehensive basics section, providing the essential foundations of perfect patisserie.From London to Langham hotels across the globe, this is a celebration – and an invitation to savour – a taste of history, elegance, and culinary excellence, wherever you may be in the world.

The Langham Afternoon Tea Book

Theodor König

Grundlagen des Customer Relationship Managements

As AI transforms business faster than ever, mid and senior-level negotiators must blend cutting-edge technology with emotional intelligence to lead complex conversations and close deals that last.

Tim Castle, a renowned negotiation expert, presents his Magnetic Influence framework to help you build authentic connection in a digital, automated world. Through practical storytelling and proven strategies, you'll learn how to use AI agents to speed up sales cycles and deepen trust with clients and partners.

This book offers actionable insights to master high-stakes negotiations where technology and trust come together. You'll gain the skills to stay ahead by combining data-driven tools with the human influence that moves deals forward.

Magnetic Influence empowers experienced negotiators to thrive in a rapidly evolving landscape, leading with empathy, influence and tech savvy for lasting success.

Themes include: mastering emotional intelligence, integrating AI into negotiation workflows, crafting persuasive stories, balancing technology with empathy, managing high-pressure talks and embracing digital change to unlock new opportunities.

How to Negotiate and Persuade in a Disrupted World

Magnetic Influence

Leadership has a friction problem. 
 Not because people are weak.
 Not because teams are broken.
 Not because organizations lack talent.
Because work is happening under more pressure, with fewer buffers, less context, and more opportunities for human strain to spread quickly.
Everything about modern work is built for speed. But human beings are not.
In Friction, Maggie Sass and Ross Blankenship argue that the invisible force shaping performance, retention, trust, decision quality, and culture is not just workload or poor communication. It is friction: the emotional tension that shows up when being human collides with high expectations.
And most of us have never been taught what to do with it.
We tend to think of leadership as strategy and execution, and emotions as a side effect. But the truth is, many workplace breakdowns happen in the moments right before and after something small but charged: a triggering comment, a tense silence, a missed expectation, a rushed decision, a piece of feedback, a conversation that goes slightly sideways and is never fully repaired.
That is where friction lives. 
And that is where this book begins.
Drawing on original research from a broad, generalizable sample of the U.S. working population, Sass and Blankenship introduce a practical new framework for understanding how emotions actually show up at work—and what effective professionals and leaders can do about them. They show that friction is not random, and it is not merely personal. It happens across three levels at once:
<ul><li>Internal friction: what is happening inside you including your reactions, identity, forecasting, and nervous system 
</li><li>Interpersonal friction: what is happening between people, such as trust, defensiveness, feedback, and repair 
</li><li>System friction: what is happening in the environment—norms, incentives, staffing, policies, and decision structures</li></ul>
Because friction is contagious, solving only one layer rarely works. 
Read Friction if:
<ul><li>You want a better explanation for why smart, capable people still struggle at work 
</li><li>You want practical tools for handling pressure without passing it on 
</li><li>You are trying to lead or collaborate in conditions that feel faster, hotter, and less forgiving than they used to 
</li><li>You know culture problems often show up in small moments first </li><li>You want to get better at noticing tension early and responding on purpose 
</li><li>You are looking for a leadership book that connects self-awareness, relationships, and systems instead of treating them separately</li></ul>
Friction shows readers how to reduce the costly kind of friction, like avoidable conflict, rework, resentment, poor follow-through, spirals, and decision drag, while using productive friction to sharpen thinking, strengthen relationships, and improve outcomes.
Inside, readers will discover strategies including:
Calibrating Your Inner Forecaster.A practical method for noticing when your predictions are being shaped by threat, fatigue, or identity pressure so you can respond with more accuracy and self-control.
Listen for What’s at Stake. A way to hear the fear, status risk, or unmet need underneath someone’s reaction so you can address the real issue instead of fighting the surface behavior.
Premium Strategy, Regular Fuel. A system-level reminder that high expectations mean little without the time, staffing, clarity, and support required to sustain them.
Sass and Blankenship’s edge is integration. Most books live in one lane: inner work, communication, or culture. Friction brings all three together and gives readers practical experiments to test in real life.
For readers of Emotional Intelligence 2.0, Friction offers a fresh leadership framework for an era defined by overload, ambiguity, and rapid transformation. As more work is automated, the leaders who stand out will know how to read friction, work with it, and turn it into better decisions, stronger relationships, and healthier performance.
The goal is not to lead without friction. The goal is to lead through it, better.

Uncover the Power of Leading Through Tension

Friction

Pray for your future husband now (even if you haven't met him yet!) so you can enjoy a godly and fulfilling marriage.It's not too soon to start praying for your husband! If you're a woman single and waiting, in the midst of dating, or on her way to the altar--this guided prayer journal from author and podcaster Christian Bevere, provides a space to bless your future husband and prayerfully prepare for your marriage.When all her friends were getting engaged and she felt her options had run out, Christian Bevere turned to a new way to wait with expectation and date with a vision--praying for her future husband. By turning to God with her dreams, doubts, and decisions--she found a tangible hope navigating singleness and a powerful tool for a coming marriage. That same method you can use now!With the insights she gained from those precious prayers, she offers this valuable resource for women to use in the weeks, months, or even years before the wedding day.The Dear Future Husband Prayer Journal includes: <ul><li>Prompts and topics for interceding over your future marriage and spouse</li><li>Encouragement for authentically drawing near to God in the waiting season</li><li>Sample prayers to inspire and lead your own for your future husband</li><li>Interactive quizzes, talking points, and date-night adventures to use after you're married</li><li>Wisdom for preparing for the marriage you're praying for</li><li>Dedicated journal space to write letters to your future husband and your wedding vows</li></ul> A perfect gift for young women, those who are dating, or those newly engaged--wherever you find yourself on the dating and marriage journey--these beautiful journal pages will help you intercede for your future husband now and watch the blessings God unveils along the way.

A Journaling Devotional for Christian Women Who Are Single, Dating, or Engaged to Prepare for Their Future Marriage

Dear Future Husband Prayer Journal

Studien zum Arbeitsrecht

Chia-Te Hsiao

Eine Strukturanalyse anhand des deutschen, schweizerischen und taiwanischen Rechts

Auftrag, Dienst- und Arbeitsvertrag

Contemporary Turkey

While there has been a huge expansion of the literature on Turkish political economy and foreign policy in the last decade or so, fewer studies have explored Turkey's engagement with the changing global political economy since 2008 in a holistic manner. Against the backdrop of the debates on the 'rise of the Global South' and the crisis and decline of the US-led Liberal International Order, this book interrogates Turkey's ambitions to increase its regional and global economic, political, and military 'footprint' and the limitations thereof. The volume explores Turkey's economic and political relations with diverse regions and countries, ranging from Latin America to sub-Saharan Africa, post-Brexit Britain to Iran, as well as rising powers India and China. Drawing upon various critical IPE/IR approaches, the book offers a critical perspective, challenging conventional accounts which tend to draw upon and reproduce rigid dichotomies.

Geographies, Regions and Actors in a Changing World Order

Turkey and the Global Political Economy

The internationally bestselling author of The Happiness Advantage and Big Potential illuminates how harnessing our beliefs can influence our success in the real world. Same world. Different beliefs. Different outcomes. The greatest predictor of your future is the beliefs you hold about the world. In this extraordinary book, world-renowned researcher and author Shawn Achor illuminates how beliefs change the math about what is possible and probable in our lives. And by changing the math, beliefs change our path. Drawing on two decades of research, as well as his work with NASA, the NFL, and over a third of the Fortune 100 companies, Shawn has discovered that the predictive power of beliefs has increased significantly. Beliefs about ourselves, money, the world, politics, faith, and work do more than shape the lens through which we see the world. They shape what happens next. Scientifically speaking, beliefs don’t just reflect reality. Beliefs bend reality. Unfortunately, our beliefs can be empowering or they can be destructive. During what Achor calls the Great Drift, we have seen the staggering rise of the Four Horsemen of the Modern World: burnout, anxiety, loneliness, and depression. We are underperforming our true potential. But there is hope. Stunning new research in this book reveals the seven most predictive “core beliefs” that alter our future health, success, wealth, and education. Scientifically, these core beliefs take the cap off our potential, enrich us, strengthen us, and heal us. Shawn explores the six main ways of changing your and others’ beliefs using research-based strategies he has tested everywhere from Wall Street to impoverished schools in Africa, from Camp Pendleton to Camp David: • The Disaster Elevator: change what part of the brain processes the world. • The Memory DeLorean: change the memory. • Stopping Negative Mantras: change the language. • Creating a Neural Tribe: change the sources. • Starting the Wave: change the contagious actions. • Common Texts, Common Action: change the texts. The Power of Beliefs shows how seven core beliefs predict your present, bend the probability of future success, and, in the modern world, are the key to creating a better life for you and for others.

How Strengthening Seven Core Beliefs Predicts Greater Success and a Better Life

The Power of Beliefs

Crownless Leader: ''How to Influence Without Ego, Command Without Control, and Build Legacy Through Service''
Leadership is often mistaken for titles, crowns, or applause. Crownless Leader redefines it as something deeper: the invisible crown of service. Obinna Okeke shows that true influence is not about ego or dominance but about humility, courage, and stewardship.
This book takes readers on a journey through three timeless stages of leadership:
¿ The Vessel - building inner strength, resilience, and discipline.
¿ The Circle - cultivating trust, belonging, and community.
¿ The Flame - passing values forward, igniting renewal, and leaving a legacy that endures.
Anchored by lessons from leaders across the world Nelson Mandela's reconciliation, Mother Teresa's compassion, Kofi Annan's ethical dialogue, Angela Merkel's consequence mapping and enriched with examples from UK figures such as Winston Churchill's resilience in crisis, but transformative stewardship, Crownless Leader blends storytelling with practical frameworks. Each chapter offers actionable tools, reflection exercises, and reminders that leadership is measured not by applause but by the lives uplifted, the communities healed, and the futures secured.
Readers will learn how to influence without ego, command without control, and build legacy through service. They will discover how to lead in times of crisis, nurture inclusive communities, and embed values that endure across generations.
Whether you are leading a family, a team, or a community, this book equips you to embrace leadership as service. It is a guide for ordinary people who want to make extraordinary impact proving that crowns are not required to lead, and titles are not necessary to inspire.
Lead without crowns. Influence without ego. Command without control. Build legacy through service.

How to Influence Without Ego, Command Without Control, and Build Legacy Through Service

Crownless Leader

How to Build Influence and Drive Change

Leading Without the Title

The Influence of User-Generated Content on Brand Trust and Consumer Purchase Intentions

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