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Oriko V: The Hidden Curriculum

The Hidden Curriculum

Why Being Right Is Only Half a Software Engineer's Job

In a business environment that is changing faster than ever, how can HR professionals remain relevant and prove their business impact? How can they demonstrate the unique value that they add to the organization? There's no doubt that technological developments, particularly AI, will continue to impact what businesses do and how they do it. However, leading HR voice, Steve Browne, shows why despite the increasing number and variety of technologies, people will continue to be the main driver of organizational innovation and performance. This means that senior HR professionals are uniquely placed to harness the power of people to allow all employees to fulfil their potential and improve business results. However, this is only possible if these HR professionals seize the opportunities made possible by the current working environment. For too long, HR practitioners have taken a backseat in the organization and allowed other departments to be applauded for their success while they have been overlooked or taken for granted. This has been caused by fear, risk-avoidance or just plain modesty but that needs to change. HR professionals need to embrace the challenges and opportunities of the current working environment and no longer be held back by old ways of working or frightened of what's to come next. They must move beyond the traditional, restrained approach to HR to a limitless, unbound way of working that has the power to make a significant, strategic impact on the organization. With this practical book, mid-level and senior HR professionals will have the tools they need to embrace this new way of working, stop being frightened of change, have the skills and confidence they need to succeed and prove that they are essential for company success.

Rethinking the Traditional HR Model to Drive Performance

HR Unbound!!

Submarine Close is about building relationships and our fundamental humanity at the center of leadership, performance, and fulfillment. Submarine Close is a refined version of a timeless truth: When people feel they belong, when they trust those around them, and when they share a clear purpose, they push past limits and achieve the extraordinary. This is more than a leadership philosophy—it is a way of life. It speaks to what we have always needed as humans: to be seen, supported, and empowered to succeed together. Throughout this book, Captain John McGunnigle and John Ranelli—both veterans of the US Navy’s Submarine Force and accomplished leaders in private business—share the stories and principles that make Submarine Close an unmatched approach to leadership and teamwork. You will see how relationships come before issues, how many conflicts can be resolved before they arise, and how empowering individuals at every level creates an unstoppable force committed to excellence. These principles—tested in the crucible of submarine service—forge bonds stronger than steel, relationships deeper than the ocean, and leadership more resilient than any crisis. But, these lessons aren’t just for those who serve beneath the waves. They belong to anyone willing to lead with courage, act with integrity, and create a culture of trust and mission-driven performance. McGunnigle and Ranelli’s hope is that Submarine Close inspires you to build your own relationships—where trust runs deeper than rank, where people matter more than process, and where everyone commits to something greater than themselves.

Leadership Begins and Ends with People from Submarines to Boardrooms

Submarine Close

Understand the importance of employee engagement to build psychological wellbeing in organizations. Principles of Employee Engagement by Ramnik Singh is an outcome-focused textbook for upper-level undergraduate and postgraduate students studying Human Resource Management, organizational behavior and leadership. Grounded in organizational psychology and contemporary HRM practice, it equips students with the concepts and practical skills needed to understand, design and sustain employee engagement in diverse organizational contexts. The textbook explores the psychological foundations of engagement, including motivation, trust and safety, and examines how these concepts translate into effective HR policies and leadership practice. Students are guided through the measurement of engagement, the design of employee experience and the future challenges shaping engagement at work. This textbook includes: - Clear definitions of employee engagement and common misconceptions - Insight into the psychology of engagement, wellbeing, trust and psychological safety - Reflective questions and exercises to apply HRM frameworks to workplace scenarios - Real-world examples from organizations such as Microsoft, Netflix, Airbnb, Shopify and Zoom &gt;Whether studying HRM or preparing for leadership roles, this textbook enables students to evaluate engagement strategies critically and apply evidence-based approaches to build positive and sustainable workplaces.

Building Better Workplaces through Effective HR Practices

Principles of Employee Engagement

'Brimming with surprising insights and useful tips... the resource we need for making genuine connections' Adam Grant, bestselling author of Think Again How do you resolve a misunderstanding before it becomes a conflict? How do you build influence when you're not in the room? How do you create real connection when your team works apart? Drawing on award-winning Professor Andrew Brodsky's groundbreaking research, as well as real-world examples, Ping reveals: ¿ The hidden strengths and weaknesses of every communication channel ¿ When to email, message, call, meet - or let AI help ¿ How to make memorable virtual first impressions ¿ How to build trust, influence, and stronger relationships at a distance ¿ How to negotiate, persuade, and solve problems through a screen Ping will change the way you think about every message you send. 'A must read for everyone who communicates online - in other words, everyone' Jake Knapp, co-founder of Google Meet and bestselling author of Sprint

Change The Way You Think About Every Message You Send

Ping

A guide to communicating professionally and authentically in today's workplace. Whether you are a leader, manager, or ambitious young professional, this book provides strategies you can use to communicate effectively and professionally without losing your own voice, command a room without dominating it, and inspire action without forcing it. Drawing on the author's experience teaching Business Communication courses and working for both international organizations and startups, you'll be equipped with proven techniques you can apply right away. Grounded in real-world examples, including how to write a persuasive email, how to navigate a difficult conversation with a colleague, how to craft an engaging virtual presentation, and how to effectively use AI as a support tool, Buxton covers all you need to know about written, spoken, and digital forms of communication.

Speaking and Writing with Professional Impact

Magnetic Communication

The proven way to respond to high-conflict healthcare situations—without making them worse. BIFF for Healthcare delivers a practical, evidence-based approach to one of the most pressing challenges in modern healthcare: managing emotionally charged, high-conflict communication without escalating risk, burnout, or complaints.Adapted from Bill Eddy’s internationally recognized BIFF Response®&nbsp;Method (Brief, Informative, Friendly, Firm), this book translates a proven conflict-communication framework into real-world healthcare settings. Readers learn how to respond effectively to demanding patients, distressed families, high-conflict colleagues, and disruptive physicians—while maintaining professionalism, boundaries, and patient safety.Designed for time-pressured clinical environments, BIFF techniques can be learned quickly and applied in minutes during daily practice, including emails, documentation, and face-to-face interactions. The approach reduces escalation, strengthens trust, and supports clearer communication under stress—key factors in improving patient experience and protecting staff well-being.Written for a broad professional audience, BIFF for Healthcare is relevant to physicians, nurses, administrators, HR professionals, risk managers, and patient-relations teams. As the fifth volume in the established BIFF Conflict Communication Series, it builds on a model already adopted by organizations worldwide.Ideal for onboarding, continuing education, and professional development programs, this book offers healthcare organizations a practical tool for safer communication, stronger teams, and more resilient care delivery.

Biff for Healthcare

Beyond Progress series

In a world that is dominated by constant connectivity, the attention economy and rising burnout, sustained focus is harder than ever. But what if the answer isn't 'working harder'? What if the real blockers are unclear work, hidden friction and mental overload? In Block Out the Noise, productivity expert Liz Hardwick shows you how to prioritise smartly, align work with natural energy and design an environment that supports deep, uninterrupted focus. Filled with clear, practical advice, this book shows you how to set up systems that allow you to work to your highest level, developing rituals, breaks and workflows that make focus repeatable.

Rebuild Your Attention, Regain Control and Create Lasting Change

Internal communications teams have often relied on activity counts and engagement scores that describe what was done rather than what changed. This is no longer enough: they need to demonstrate clear evidence of communication effectiveness. Grounded in real-world experience, Measuring the Impact of Internal Communications shows how to measure what truly matters and highlight the outcomes that shape organizational success. It provides a four-stage, twelve-step model built around organizational alignment, meaningful outcomes, credible evidence and continuous improvement. The book explains what meaningful impact looks like inside organizations, how to define outcomes that leaders recognize, how to gather and interpret evidence and how to use insight to influence leadership and strengthen communication effectiveness. Measuring the Impact of Internal Communications includes insights and interviews from leading voices across the communication and research landscape including Kevin Ruck and Mary Welch. By equipping professionals to define, measure, understand and communicate their results effectively, this book shows why and how measurement in internal communication is now essential to business performance, leadership credibility and employee experience in an increasingly connected and data-driven world.

Translating Metrics into Meaningful Business Outcomes

Measuring the Impact of Internal Communications

A Practical Guide for High-Performing Organizations

Culture by Design

Lead with humanity and end the era of management mediocrity. If you've ever vowed to be a better boss than the ones you've had, this book is for you. James (J.R.) Lowry and Daniela De Luca provide an essential roadmap for first-time managers and emerging leaders who refuse to repeat decades of management mediocrity. Drawing on Lowry's experience as a former US Air Force officer, McKinsey partner, and C-suite executive and De Luca's research on career advancement, this comprehensive guide shows how ditching outdated command-and-control habits-and leading with empathy instead-unlocks stronger performance, trust, and engagement in today's teams. Nearly 70 percent of American workers are disengaged, according to Gallup-a clear sign that traditional management approaches are no longer working. In response, Lowry and De Luca offer a practical framework that balances the art and science of management. They reveal the most common misconceptions and mistakes managers make, explain how the manager's role is evolving, and address the mental and emotional preparation required to lead well (even on hard days). Through concrete, actionable practices, Be the Boss You Wish You'd Had shows you how to manage with humanity, both in team practices like delegation and coaching, and in challenges such as office politics and burnout. The result is higher team engagement, stronger productivity, and a workplace culture where people can genuinely thrive. Becoming the leader you always wanted to work for is within your reach. With a relatable blend of research, stories, and advice, Be the Boss You Wish You'd Had is a clarion call to move beyond the "management meh" that plagues many organizations worldwide. J.R. Lowry and Daniela De Luca invite leaders to reclaim the human element of their work and, in doing so, change their own lives and the lives of those they lead.

A People-First Guide to Management

Be the Boss You Wish You'd Had

Mastering the Invisible Shifts That Shape Your Career

The Five Stages of Career Growth

The Hidden Curriculum

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