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Maatman G: The Employment Law Manual

The Employment Law Manual

A Practical Guide for Business Owners, Managers, and Executives

Preface xiii Chapter 1 An Introduction to Workplace Law 1 Chapter 2 What Managerial Personnel Need to Know About the Law of the Workplace 5 A. The At- Will Employment Rule in Theory 5 B. The At- Will Employment Rule in Practice 7 C. Employment Contracts 7 D. Federal and State Employment Discrimination Laws 9 E. Common Law Doctrines Bearing Upon Employment 13 F. Personal Legal Liability of Management Personnel 16 G. Potential Criminal Law Exposure for Workplace Problems 16 H. Potential Legal Exposure from Employment- Related Lawsuits 18 I. Heightened Exposure for Attorney's Fees in Employment Litigation 19 Concluding Points 21 Chapter 3 Strategies for Effectuating Fair and Just Terminations 23 A. Legal Problems Issues in Terminating Older Employees 24 B. Compliance Issues in Offering Releases to Older Workers 25 C. Severance Obligations in the Termination Process 26 D. How to Effectuate Fair and Just Terminations and Avoid Charges of Discrimination 27 E. Negotiating Releases with Terminated Employees 36 Concluding Points 43 Chapter 4 Avoiding Sexual Harassment Problems in the Workplace 45 A. What Is Illegal Sexual Harassment? 46 B. The Difficulties in Defending Sexual Harassment Charges 51 C. Legal Exposure Stemming from Sexual Harassment 58 D. Strategies to Avoid Charges of Sexual Harassment 58 E. Staying Clear of the Sexual Harassment "Danger Zone" 65 Concluding Points 67 Chapter 5 Strategies for Effective Hiring 69 A. The Importance of Job Applications 70 B. Interviewing Dos and Don'ts 74 C. Best Practices in Interviewing 77 D. Issues with Testing of Applicants 80 E. Proper Documentation of the Employment Relationship 84 Concluding Comments 86 Chapter 6 Getting Employee Orientation and Education Right 87 A. The Role of Personnel Policies and the Essentials of Any Employee Handbook 87 B. Safeguarding Employee Loyalty 96 C. The Importance of Employee Orientation and Training 99 D. Dissemination of Personnel Policies and Employee Handbooks 100 Concluding Points 102 Chapter 7 Strategies for Handling Employee Evaluation and Disciplinary Matters 105 A. Employment Discrimination Problems in the Workplace 106 B. Practical Strategies to Avoid Employment Discrimination in the Workplace 111 C. How Plaintiffs' Attorneys Put Management Personnel on Trial to Prove Discrimination by Circumstantial Evidence (and What the Process Should Teach Supervisors About Employee Evaluation and Discipline) 114 D. Conducting Effective and Appropriate Performance Evaluations 116 E. Imposing Effective Disciplinary Measures Against Employees 121 Concluding Points 125 Chapter 8 Dealing with Serious Employee Problems and Problem Employees 127 A. Conducting Effective Investigations of Serious Employee Misconduct 128 B. Methods for Conducting Interviews 131 C. Issues with Polygraph Testing and Other Intrusive Investigatory Techniques 135 D. Workplace Privacy Concerns 137 E. Concluding the Workplace Investigation 139 Concluding Points 140 Chapter 9 Managing Workplace Issues Arising from Electronic Communications and Internet Access 143 A. Workplace Laws in Cyberspace 144 B. Risk Management of the Electronic Workplace 148 Concluding Points 150 Chapter 10 Dealing with Substance Abuse and Violence in the Workplace 151 A. Strategies for Managing Employees with Drug and Alcohol Abuse Problems 151 B. Proper Handling of Workplace Violence Situations 154 Concluding Points 156 Chapter 11 Strategies for Managing Nontraditional Employment Relationships: Contingent Workers, Telecommuters, and Independent Contractors 157 A. Risks of Co- employment Liability 159 B. Dealing with Nontraditional Employment Relationships 163 Concluding Points 165 Chapter 12 Additional U.S. Employment Laws That Management Personnel Should Know About 167 A. Wage and Hour Laws 167 B. Laws Regarding Unions 171 C. Immigration Laws 173 D. Family and Medical Leave of Absence Laws 174 E. Safety and Health Laws 175 F. Employee Benefits Laws and COBRA 176 G. Veterans' Rights Laws 178 H. Laws Impacting Mass Layoffs and Plant Closings 178 I. Affirmative Action Laws 179 J. Laws Regarding Employee Health Information 182 K. Workers' Compensation Laws 184 L. Unemployment Insurance Laws 185 Concluding Points 186 Chapter 13 Understanding the Keys to Proper Personnel Documentation 189 A. How Properly Maintained Documentation Can Assist in Employee Relations and Preventing Employment- Related Lawsuits 190 B. Avoiding Record- Keeping Hotspots 194 C. Document Retention Policies 196 Concluding Points 197 Chapter 14 What Employers Should Know About the Process of Defending Employment- Related Litigation 199 A. The Litigation Process 199 B. The Stages of a Lawsuit 203 C. Settling and Resolving Employment- Related Litigation 207 D. Workplace Arbitration 209 Concluding Points 213 Chapter 15 Employment Practices Liability Insurance 215 A. Why Most Business and Personal Insurance Does Not Apply to Employment Practices Liability Claims 216 B. The Nature of EPLI Coverage 218 Concluding Points 222 Chapter 16 Conclusion 223 Glossary of Employment Law Terms 225 Appendix 1: Pre- termination Checklist 237 Appendix 2: Exit Interview Form 241 Appendix 3: Checklist of Negotiating Items for Employee Releases 245 Appendix 4: Sample Release Form for Use with Employees Under the Age of 40 249 Appendix 5: Sample Release Form for Use with Employees Over the Age of 40 253 Appendix 6: A Guide for Employers on Conducting an Internal Investigation of an Employee's Complaint of Sexual Harassment 257 Appendix 7: Sample Offer Letter 267 Appendix 8: Sample Equal Employment Opportunity, Nondiscrimination, and Anti-Harassment Policy 269 Appendix 9: Sample ADA/Reasonable Accommodation Policy 275 Appendix 10: A Guide to Responding to an Employee's Request for a Reasonable Accommodation Under the Americans with Disabilities Act 279 Appendix 11: Sample Personnel Policy on Confidentiality 289 Appendix 12: Sample At- Will/Management Rights- Employee Acknowledgment Form 291 Appendix 13: Sample Employment Code of Conduct 293 Appendix 14: Sample Workplace Ethics Policy 303 Appendix 15: Sample Religious Accommodation Personnel Policy 305 Appendix 16: Sample FMLA Policy and Forms 307 Appendix 17: Sample Neutral Leave of Absence Policy 321 Appendix 18: Sample Open- Door Policy 323 Appendix 19: Sample Orientation Form 327 Appendix 20: Sample Disciplinary Policy and Guide for Managers on Imposing Discipline 329 Appendix 21: Sample Personnel Policy on Workplace Violence 335 Appendix 22: Independent Contractor Agreement 339 Appendix 23: Workplace Agreement to Mediate and Arbitrate All Employment Disputes 345 Acknowledgments 349 About the Author 351 Index 353

Orientation. Viability. Advantage

When Strategy Meets Reality

“Sage advice about how to bring out the best in others—and yourself.” —Adam Grant, #1 New York Times bestselling author of Think Again and Hidden Potential Become the boss everyone wants to work for in this must-read guide from top executive coach Sabina Nawaz. Whether you’re an executive or newly promoted to manager, you’re most likely succeeding at your job, but may wonder if you are reaching your full potential as a boss. Most top performers suspect they aren’t, and Sabina Nawaz, former Microsoft executive and elite Fortune 500 coach, says they’re usually right. But it’s often hard to recognize the problem or know how to address it. Nawaz taps her experience and proprietary data from executives at Amazon, Microsoft, Google, Motorola, Nordstrom, the United Nations, and more, to offer managers everything they need to know to succeed at the job. Her work reveals that as our job expands, the added pressure to perform can cause us to act out of character, and our increased power can blind us to the impact of those actions. Even the most well-intentioned manager can quickly become the boss nobody wants to work for. You’re the Boss is your executive coach. It offers a fresh, evidence-based framework for managing pressure and power with grace and intelligence. These proven strategies guide you to anticipate the unavoidable hazards of leadership without changing who you are. Discover a powerful new way to manage yourself and others to become the boss you want to be—and others need.

Become the Manager You Want to Be (and Others Need)

You're the Boss

Anti-Racist Knowledge-Making

Decolonizing Critical Management Studies

Design AI-powered learning experiences that drive engagement, performance and measurable business impact. Learning Experience Design by Donald Clark is a strategic guide for senior learning professionals who need to modernize learning in an AI-driven world. As organizations adopt generative technologies, this book shows how to move beyond outdated course-led models and build adaptive, human-centred learning ecosystems. Focusing on the evolving role of the learning designer, this updated edition combines learning science, data insight and AI capability to help you design scalable, personalized and effective learning strategies. Drawing on research and real-world examples, it addresses the critical challenges of engagement, ethics and skills sustainability. You will learn how to: -Design AI-enabled learning experiences that adapt to learner needs - Use data, context and performance signals to personalize learning - Integrate simulations, games and workflow learning effectively - Employ ethical AI use and support sustainable skills development &gt;This book equips you to lead the transformation of learning, delivering smarter, scalable and more impactful outcomes across your organization. Themes include: learning experience design, AI in learning, adaptive learning, workplace learning, learning strategy, performance support

How to Build Effective Learning in the Age of AI

Learning Experience Design

Now in it's eighth edition, with this practical book understand measuring and improving employee performance in modern organizations. Armstrong's Handbook of Performance Management by bestselling author Michael Armstrong is a core textbook for students of human resource management, organizational behaviour and leadership. Suitable for undergraduate and postgraduate study, this new edition aligns with performance management, appraisal and reward courses, while reflecting the impact of AI, digital transformation and evolving workplace practices. The book covers the full performance management cycle, including goal setting, measurement, feedback, development and managing underperformance, alongside leadership, performance culture and reward systems. This textbook includes:- Real-world examples from Microsoft, HSBC and IBM to demonstrate how theory is applied in practice across modern organizations- Practical frameworks for performance planning, measurement and evaluation- Exercises and activities to support critical thinking and application- Guidance on feedback, coaching and managing underperformance- Online resources including lecture slides, instructor materials, glossary and literature reviewWhether studying HRM or preparing for a career in people management, Armstrong's Handbook of Performance Management equips students with the knowledge and skills to manage performance effectively in today's workplace.

An Evidence-Based Guide to Performance Leadership

Armstrong’s Handbook of Performance Management

A guide to organizational transformation targeting the country's trillion-dollar stagnancy problem-the "frozen middle" of corporate America-and offering strategies to overcome bureaucratic setbacks that hinder innovation, profit, and fulfillment Corporate America is stuck. Initiatives are stalling out, strategic plans are fizzling, and even the most promising innovations get buried under bureaucracy. Worse still, profit and employee satisfaction are trending lower. Sound familiar? This is the impact of the "frozen middle"-the critical layer of management caught between high-level leadership's vision and frontline employees' execution. That corporate paralysis traps passionate managers in inertia and stymies senior leadership. And every year it's costing companies billions. As experts in organizational transformation, Jimmy Leppert and Justin Wasserman have spent their careers figuring out how to thaw the frozen middle. Their consulting firm, Empactful Advisors, has led major organizations-including Chevron, Merck, and the Department of Defense-to generate more than $5 billion in cost savings and revenue growth. The key to their success comes from aligning senior leadership and middle management, using empathy and practical frameworks to illuminate the blocks that both sides face, and showing how they can shift from utter disconnect to collaborative goal setting that helps all parties-as well as the company-hit their targets. In Thaw, Leppert and Wasserman share their field-tested methods for turning strategic goals into tangible outcomes. Along the way, they offer a road map for employees at all levels to learn how to move through the bottlenecks that hold their organizations back and facilitate meaningful change. Middle managers will be empowered to unlock stalled careers, and senior leaders will learn how to galvanize their workforce and achieve bold, accelerated change. In the age of AI, a playbook for improving-and celebrating-human contribution is more essential than ever. Sharp, confident, and timely, Thaw is poised to be the definitive book on ending organizational paralysis and unlocking true potential.

Unfreeze Middle Management to Unlock Strategy, Innovation, and Growth

Thaw

The eight postures that make management conversations work (and how to choose the right one every time)

The Deliberate Manager

The go-to resource for uncovering, understanding and overcoming accent and linguistic bias in the workplace. The way you speak can determine everything from whether you get hired or promoted, to whether people listen to you in meetings. It can affect the strength of your business relationships and reputation, but also whether people think they can trust you. We hear accents loud and clear, yet often they are quietly derailing our efforts to create inclusive work environments where every voice is heard. Linguistic discrimination is still unrecognized in the great majority of Diversity, Equity &amp; Inclusion (DEI) circles, yet it underpins every type of discrimination in the workplace from race and age to gender, neurodiversity and even sexuality. It is the hidden bias that is derailing even the best DEI efforts. Accent Matters is the go-to resource for uncovering, understanding and overcoming linguistic bias in the workplace. Through fascinating stories and examples of accent bias from all over the world, you'll find out how you've been conditioned to prefer certain accents over others, and how those preferences interfere with the way you listen to and interact with those around you. For those who have accents, but especially for those who think they don't, this book will be an eye-opening journey into a fundamental bias that affects every aspect of our lives, both professionally and personally.

Include every voice by challenging accent bias at work

Accent Matters

Routledge Studies in Leadership Research

This book is a timely exploration in light of the heightened requirement of business for novel solutions to meet the varied economic, ethical and social challenges organisations face, related to fast paced technological developments, increasing global market competition and associated environmental impacts and cultural inequality concerns.

A Relationship-centred Approach

LEADERSHIP AND DIVERSITY MANAGEMENT

Understand the importance of employee engagement to build psychological wellbeing in organizations. Principles of Employee Engagement by Ramnik Singh is an outcome-focused textbook for upper-level undergraduate and postgraduate students studying Human Resource Management, organizational behavior and leadership. Grounded in organizational psychology and contemporary HRM practice, it equips students with the concepts and practical skills needed to understand, design and sustain employee engagement in diverse organizational contexts. The textbook explores the psychological foundations of engagement, including motivation, trust and safety, and examines how these concepts translate into effective HR policies and leadership practice. Students are guided through the measurement of engagement, the design of employee experience and the future challenges shaping engagement at work. This textbook includes: - Clear definitions of employee engagement and common misconceptions - Insight into the psychology of engagement, wellbeing, trust and psychological safety - Reflective questions and exercises to apply HRM frameworks to workplace scenarios - Real-world examples from organizations such as Microsoft, Netflix, Airbnb, Shopify and Zoom &gt;Whether studying HRM or preparing for leadership roles, this textbook enables students to evaluate engagement strategies critically and apply evidence-based approaches to build positive and sustainable workplaces.

Building Better Workplaces through Effective HR Practices

Principles of Employee Engagement

Use this strategic guide to improve employee awareness and engagement with company learning to showcase the benefits that learning initiatives have on business results.

Improve Engagement and Demonstrate Business Impact

Driving Demand for Learning

Apply organizational psychology to real-world HR decision making and practice. Organizational Psychology by Paula Jenkins and Jacques Ding is a postgraduate textbook for students of Human Resource Management and Organizational Psychology seeking to apply psychological theory to contemporary HR practice. Designed to align with postgraduate module outcomes, it prepares students for professional roles by demonstrating how evidence-based organizational psychology can inform ethical leadership, strategic people management and effective workplace interventions. Integrating core psychological theories with practical HR applications, the textbook shows how scientific knowledge and research methods can be used to improve motivation, support wellbeing and strengthen organizational decision making. Real-world examples from Grab Taxi, Hapimag and Huawei illustrate how HR practitioners apply organizational psychology across different cultural and organizational contexts, helping students bridge theory and practice in a global workplace. This textbook includes: - Coverage of the changing context of work, strategic people management and workplace wellbeing - Clear explanations of how organizational psychology theories inform HR practice - Learning features including chapter learning outcomes, reflective questions, tasks and key summaries - An international and cross-cultural perspective supported by real-world examples &gt;Whether advancing postgraduate study or preparing for a career in HR or organizational psychology, this textbook equips students with the theoretical foundation and applied capability needed to use psychological insight effectively in professional practice.

People-Centred Theories and Practices in Human Resource Management

Organizational Psychology

The Employment Law Manual

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