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Higgins A: Say This, Say That

Say This, Say That

100 Sales Lines Top Reps Use To Close More Deals

Advising CEOs for decades and having served as BCG's CEO for nine years, Rich Lesser spent a career in the rooms where high-stakes business decisions get made. In The Six-in-One CEO, he invites you into those rooms as he defines the six roles a modern CEO must play, and what it takes to play them well.The CEO's job has changed more in this decade than at any point in modern business history. Shocks arrive faster and overlap. AI is permeating every corner of the enterprise. Trust is harder to build and easier to lose. Geopolitics are upending business as usual. Employees are facing a new host of stressors. Today's leaders must navigate all this while delivering growth and building organizations for the long term.To explore these challenges, Lesser, now BCG's Global Chair, had candid conversations with more than two dozen leading CEOs, including Arvind Krishna of IBM, Carol Tomé of UPS, Christophe Fouquet of ASML, Doug McMillon of Walmart, Maria Black of ADP, Nicolas Hieronimus of L'Oréal, and Young Liu of Foxconn.Their stories, BCG's insights, and Lesser's own experience converge on six roles CEOs must now embrace: chief vitality officer, chief learning officer, chief statesman, chief resilience officer, chief trust officer, and chief well-being officer.Avoiding the checklists and playbooks often found in traditional business books, Lesser closes each chapter with personal memos to CEOs offering practical advice on navigating the six roles based on real-world examples. He also offers his take on the critical leadership traits that CEOs often underestimate, along with his holistic view on legacy.Reflective about what leadership has always required and exacting about what this era now demands, The Six-in-One CEO is grounded in real decisions rather than theory, written by a leader who has done the job, and leveraging BCG's vast experience. It's essential reading for CEOs, senior executives, rising leaders, and anyone responsible for guiding organizations in this extraordinary period of change.

Redefining Leadership for a High-Speed, High-Stakes World

The Six-in-One CEO

What if the biggest obstacle to solving our problems is nothing more than a failure to believe that we can?Rick Caruso has spent his life stepping optimistically into places where other people see no way forward by asking a deceptively simple question: What can we do to make this better? From his appointment as Commissioner to the Los Angeles Department of Water and Power and later the City's troubled Police Department, to the creation of his bold and innovative real estate ventures including L.A.'s world-renowned retail center The Grove, Caruso built a reputation for finding steadfast solutions even in the face of staunch adversity. By employing the great teachers of experience and curiosity, he continues to do what he can to improve Los Angeles, the city he loves, and in Breaking New Ground, he shares lessons learned along the way--while offering us all a path forward to a better future.Again and again, Caruso discovered that breakthroughs rarely come from knowing everything at the outset. They come from asking better questions, bringing the right people into the room, listening without ego, separating ideology from reality, and refusing to give up until workable solutions emerge. Ultimately, they require a steadfast dedication to the belief that there is always a solution and that defeat is not an option.Breaking New Ground is the story of how his philosophy was forged--from the examples of immigrant grandparents and a father who lost one fortune and built another, to Caruso's own successes, failures, public battles, family life, faith, and unexpected turns through business and government.Caruso is less interested in prescribing a formula for becoming successful than in exploring how successful problem-solvers think: how they distinguish what matters from what merely makes noise; how they balance conviction with compromise; how they recognize when conventional wisdom has stopped working; and how they remain fearless enough to see difficult decisions through.Part memoir, part argument, and part blueprint for action, Breaking New Ground offers a timely proposition for anyone confronting a problem that feels too complicated, entrenched, or divisive to solve.There is always another way forward. Sometimes you simply have to be willing to build it.

The Power of Finding Steadfast Solutions

Breaking New Ground

Sustainable business is no longer optional--it's the strategy that will determine who leads and who gets left behind.Climate change is not just a future threat--it's a current reality, reshaping markets, supply chains, and entire industries. Rising temperatures, resource scarcity, and mounting waste are driving regulatory pressure, investor scrutiny, and consumer demand for sustainable practices. For business leaders, this isn't just an operational challenge--it's a strategic disruption. Companies that fail to adapt risk being swept aside by forces they can no longer ignore.In The Ultimate Disruption: Rethinking Business in a World Transformed by Climate Change, INSEAD professors Atalay Atasu and Luk Van Wassenhove provide an essential road map for thriving in this new era. Drawing on decades of research and real-world case studies, they show why sustainability must be treated as a core business imperative, not a compliance exercise or marketing slogan. The authors introduce a framework for rethinking strategy, redefining value propositions, and reinventing business models to integrate environmental value alongside customer utility and profit.Through compelling examples--from Polygreen's zero-waste transformation on a Greek island to Schneider Electric's global decarbonization initiatives--the book illustrates how companies are turning environmental constraints into opportunities for innovation and growth. Each chapter tackles critical steps: building the business case for sustainability; revisiting value potential; overcoming operational and scaling challenges; and leveraging partnerships, tech, and new business models to deliver shared value and profitability.Sustainability is no longer a cost--it's a competitive advantage. The Ultimate Disruption equips leaders with the strategies and tools to navigate the climate-driven transformation of business ecosystems and emerge stronger than ever.

Rethinking Business in a World Transformed by Climate Change

The Ultimate Disruption

Is your company moving as fast as you think it is? Most organizations aren't--and it's costing them.Many executives would argue that their companies are moving with speed. But new research reveals the opposite. As speed becomes more critical to survival in today's unpredictable world, most companies are actually getting slower, held back by processes, technologies, and structures that once made them successful.This perception-execution gap around speed can make or break companies--yet most leaders don't know how to set their organizations up for success. In The High-Velocity Organization, Suketu Gandhi, chair of the global strategic operations practice at Kearney, offers a practical solution. By combining speed of insights, decisions, and actions, leaders can increase their velocity exponentially across the organization. Gandhi introduces a five-part framework for operationalizing intelligent speed at scale: <ul><li>Build enterprise sensing capabilities that enable a company to perceive opportunities and threats.</li><li>Break down silos to enable organizational adaptability.</li><li>Empower agile teams by encouraging decision-making and fostering collaboration.</li><li>Scale with intelligent automation to distribute insights, increase efficiency, expand capacity, and support decentralized execution at scale.</li><li>Measure what matters using new metrics that determine true competitive speed in an accelerated marketplace.</li></ul>Based on proprietary research and filled with detailed examples, The High-Velocity Organization explores the architecture, technology, and leadership needed to put speed at the heart of strategy and execution so that your company can stay adaptable while moving forward--fast.

Sensing, Deciding, and Acting at Speed

The High Velocity Organization

Instant Top 10 Business Bestseller at WHSmith Top 10 Best Leadership Books of 2025 from LeadershipNow Top 11 Leadership Books of 2025, Next Big Idea Club The Psychology of Leadership offers a revelatory fresh take on business leadership through the lens of groundbreaking research in positive, sports, and personality psychology. Witty, conversational, and personal, The Psychology of Leadership blends research, fascinating true stories, humor, and self-improvement advice to deliver simple yet powerful principles to master the mental game of leadership. Leaders will develop what feels like mind-reading abilities for interpreting workplace personalities, hidden motivations, and group dynamics. They will learn how to: - Inspire their organization to move mountains. - Improve their ability to listen, communicate and, when necessary, persuade. - Dramatically improve their own mindset and resilience. Now part of the Harriman House Essentials Collection, a series showcasing the very best of business and finance books.

Harriman House Essentials

The Psychology of Leadership

New York Times bestselling author of Rich Bitch and renowned money expert Nicole Lapin makes investing accessible and fun so women can make bank and become Miss Independent.You've worked hard for your money and now it's time for your money to work for you. You will never earn or budget your way into real wealth. Growing your money significantly doesn't require starting with a lot of money. It requires a little bit of knowledge about taking smart risks and as much time as possible to take advantage of the glorious power of compound interest, which Einstein refers to as the eighth wonder of the world.From automating your savings to easy, no-stress investing strategies, Nicole will teach you how to take your financial knowledge and portfolio to the next level and start you on your journey to your ultimate destination: true financial independence.In Miss Independent, you will learn: <ul><li>The freedom that wealth affords you, whether it's the ability to leave a crappy job or significant other, go on the vacation of your dreams or otherwise live life on your own terms. </li><li>The best method for establishing your "number"--the amount of wealth you want to accumulate before you retire--and getting it.</li><li>The meaning of the most common investing terms, like stocks and bonds, (and some more exotic ones like REITs or cryptocurrency) and how to make them work to your advantage.</li><li>The ins and outs of big financial decisions and concepts, like taking out a mortgage, owning investment properties, and buying life insurance.</li></ul>Miss Independent takes the fear out of money management and investing once and for all. Using her own vulnerable stories and her signature conversational style, let Nicole show you all the different ways and paths that you can take to become financially free at last.

A Simple 12-Step Plan to Start Investing and Grow Your Own Wealth

Miss Independent

Burnout can’t be solved with just perks or stress-reduction workshops. It's solved by changing how leaders engage their teams—a practical shift that requires no new resources. Grounded in peer-reviewed research, Relational Energy shows leaders how small changes in everyday workplace conversations can spark energy, revive exhausted teams, and build workplaces where people thrive. Every leader is dealing with burnout and looking for something they can actually do tomorrow morning, and this is it. In this book, leadership scholar Amy Young, with Kim Cameron, reveals how everyday communication creates relational energy, the powerful force that fuels engagement, creativity, resilience, health and well-being, and performance across teams. Drawing on interviews with energizing leaders and weaving in supporting peer-reviewed research, Young unlocks the secrets to thriving amid uncertainty and disruption due to AI automation, fragile labor markets, cultural divisiveness, and relentless workplace demands. Through vivid real-world examples, you'll discover how energizing leaders sustain their own vitality while lifting their teams at the same time, simply by rethinking how they approach everyday conversations. You'll learn how to turn those ordinary interactions into extraordinary ones, providing a practical, no-cost antidote to workplace stress and burnout. In this book, you will learn <ul><li>how relational energy promotes workplace well-being and performance, creating the foundation for sustainable organizational success;</li><li>strategies energizing leaders use to maintain their own energy levels while navigating the same modern workplace pressures that impact their teams;</li><li>how to have workplace conversations that generate healthy perceptions of challenge and stress and reduce burnout while building resilience and team solidarity;</li><li>specific language choices (wording, pronoun selection, questions, and declarative statements) that empower employees, elevate teams, and drive productivity; and</li><li>how to acknowledge hard realities while building genuine hope and resilience, avoiding toxic positivity that saps energy.</li></ul> Practical, research driven, and immediately applicable, Relational Energy shows leaders how small changes in language can create extraordinary impact, recharging people, teams, and entire organizations.

How to Beat Burnout and Ignite Your Team

Relational Energy

Visionary marketing insider, Christian Muche, Founder of the annual Possible conference, has built his career by turning bold ideas into transformative platforms that shape industries and inspire global audiences. In The Future Possible, Christian shares the latest groundbreaking innovation at the intersection of marketing and technology so that businesses of all types can learn what is needed to succeed over the coming decades.The key themes include: <ul><li>Trust as the primary currency (earned, measured, defended).</li><li>Moments as the flywheel that turns attention into adoption.</li><li>Networks as the distribution logic for ideas, products, and reputation.</li></ul>This is the playbook to building trust-first brands that travel across markets and media. Chapters include executive frameworks that leaders can apply immediately, and a clear way to lead through AI acceleration, cultural volatility, and the post-attention economy without whiplash.

Leadership, Human Connection, and Creating What Comes Next

The Future Possible

How most investing decisions differ from what the data say works—and how replacing myth with measurement can improve outcomes. The Accidental Venture Capitalist examines how early-stage investment decisions are actually made—and why so many of them diverge from what the evidence says should work. Written by an academic-turned-venture capitalist Scott Shane, the book sits at the intersection of rigorous research and lived investing experience. Its central premise is simple but uncomfortable: in venture capital, folklore and intuition dominate practice, even though decades of empirical research offer more reliable guidance on selection, pricing, portfolio construction, and incentives. The book follows the full arc of the venture process, from fund design and deal sourcing to valuation, syndication, follow-on investing, governance, and exits. Each chapter takes a familiar maxim—“bet on the jockey,” “do more diligence,” “double down on winners”—and tests it against large-sample academic evidence and real investment outcomes. Shane’s analysis is grounded in power-law economics, behavioral decision-making, and incentive alignment. And he is transparent about mistakes as well as successes, treating his own funds as a living laboratory rather than a victory lap. The book also offers practical tools—checklists, heuristics, simple models—that translate evidence into decisions investors can actually implement.

Why Evidence Beats Instinct in Early-Stage Investing

The Accidental Venture Capitalist

The author of the internationally successful book From Zero to Millionaire is back with a book on the best ways to invest in the stock market. Stop treating the stock market like a casino - discover the proven, stress-free strategy that builds lasting wealth. In The Art of Multiplying Your Money, financial journalist and bestselling author Nicolas Bérubé uses rigorous academic research and real-world historical data to dismantle the myth that successful investing requires picking winning stocks, timing the market, or chasing hot tech trends. Instead, he reveals how anyone can achieve exceptional long-term wealth, whether you have $100 or $100 million to invest. Across 17 engaging lessons, this book answers the most pressing questions investors face today. By the time you've finished this book, you'll know the answers to the following questions: - Will the stock market always keep rising? How do you survive if it crashes? - How much can you withdraw from your investments each year to live on? - Is the concentration of the U.S. market in a handful of tech stocks cause for concern? Crucially, the book focuses on the greatest risk of all: human psychology. By highlighting the cognitive biases that lead investors to panic and sabotage their own portfolios, Bérubé teaches readers how to automate their success, providing a comprehensive roadmap to financial independence. Whether you have $100 or $100 million, this is the ultimate guide to passive investing and behavioural finance so you can learn how to ignore the financial noise and let the global market multiply your money whilst you sleep.

17 lessons for success in the stock market

The Art of Multiplying Your Money

What nobody tells you about power, money, and winning in business There is a moment most executives recognize but rarely talk about. You're sitting in a meeting where the language is polite, the slide deck is professional, and everyone in the room knows someone is about to get destroyed. The budget. The team. The product. The career. They call it a strategic review. What it actually is? A knife fight with better lighting. Business isn't fair. Meritocracy is largely a fiction. The people who talk like sages are usually improvising behind the scenes, and the gap between the official version of how companies work and what actually happens inside them is exactly where careers are built-or quietly ended. The Trick Is Not Minding That It Hurts is the book that lives in that gap. It is a blunt, unsentimental field guide to how the system actually works and how to survive it without losing your sanity. After two decades inside the world's most competitive environments-including senior leadership roles at Facebook, Alibaba, and Expedia, followed by years in the private equity trenches-Lee McCabe has seen how power is built, how decisions are really made, and why the "official story" is often the most dangerous one to believe. If you are ready to stop being naive and start navigating the real world of business, this is your guide.

What Nobody Tells You About Power, Money, and Winning in Business

The Trick Is Not Minding That It Hurts

Una lectura para emprendedores que prefieren los consejos honestos a las fórmulas mágicas. Detrás de cada negocio que perdura hay decisiones, tropiezos y aprendizajes que rara vez se dan a conocer. En Horneando el éxito, Gabriel Torres abre la cocina de Pan Gabriel para compartir todo lo que aprendió mientras la construía desde cero. Esta marca de pan saludable empezó como un pasatiempo de fin de semana y hoy llega a las mesas de todo el país a través de 17 sucursales y más de 150 distribuidores autorizados. Este libro va más allá de una historia personal; es una guía práctica para quien sueña con emprender o busca darle rumbo a un proyecto que ya está en marcha. Capítulo a capítulo, Gabriel nos comparte cómo convertir una pasión en un negocio viable, llevar finanzas sanas, escuchar al cliente para innovar, cuidar a tu equipo y mantener el equilibrio entre el trabajo y la vida personal. Además, cada sección cierra con ejercicios pensados para llevar las ideas a tu realidad: definir tu propósito, calcular tu colchón financiero, transformar un tropiezo en oportunidad y reconocer los valores que guían tus decisiones. Escrito desde la experiencia de levantar una empresa en México, con sus aciertos y sus errores, Horneando el éxito acompaña a quien quiere emprender con propósito y paciencia. Porque el éxito, como el buen pan, pide tiempo, dedicación y la disposición de volver a intentarlo las veces que haga falta. ENGLISH DESCRIPTION A must-read for entrepreneurs who prefer honest advice over magic formulas. Behind every enduring business are decisions, setbacks, and lessons that rarely make it into the spotlight. In Baking Success, Gabriel Torres opens the doors to Pan Gabriel to share everything he learned while building the company from the ground up. What began as a weekend hobby has grown into one of Mexico’s leading healthy bread brands, now reaching tables across the country through 17 retail stores and more than 150 authorized distributors. More than a personal story, this book is a practical guide for anyone dreaming of starting a business—or looking to take an existing venture to the next level. Chapter by chapter, Gabriel shares how to turn a passion into a sustainable business, manage healthy finances, listen to customers to drive innovation, build and care for a strong team, and maintain balance between work and personal life. Each chapter concludes with practical exercises designed to help readers apply these lessons to their own journey: defining their purpose, calculating a financial safety net, turning setbacks into opportunities, and identifying the core values that guide their decisions. Written from the firsthand experience of building a business in Mexico—with all its successes and failures—Baking Success is an inspiring companion for entrepreneurs who want to build with purpose, patience, and resilience. Because success, like great bread, takes time, dedication, and the willingness to keep trying until you get it right.

Horneando el éxito / Baking Success

Say This, Say That

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