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Boman C: Safety Programs are a Waste of
Time and Resources

Safety Programs are a Waste of Time and Resources

A No Nonsense Approach to Incident Prevention

The Shingo Model Series

Designing Systems That Shape Workplace Culture and Performance

Build Excellence

Healthcare strategy tends to be a "black box" affair, shrouded in mystery by consulting firms or in foggy recollection from a long-ago college text. Dawn Carter believes it doesn't have to be that way. Based on more than 30 years' experience as a healthcare strategist, she has written a straightforward, consistently practical handbook for practitioners of every kind: seasoned executives, emerging leaders, board members, and students alike.That book is Strategic Planning for Healthcare: How to Implement a LIVING Strategy. Rather than abstract theory or academic jargon, it is a step-by-step guide for anyone who wants to understand how a winning strategy evolves and how it creates positive change. Filled with anecdotes from real-world engagements, the book also introduces Great Health System, a hypothetical organization whose strategy takes shape across every chapter, tying the entire process together.The LIVING framework - built around six essential elements of strategy formation and execution - gives practitioners at every level a shared language and a clear path forward. At the same time, the book is focused on why-to as much as how-to. Carter's conviction is that strategy isn't a chore or a compliance exercise. Done right, it is the beating heart that keeps healthcare organizations moving forward in an increasingly difficult environment.With fresh analogies in every chapter drawn from art, history, engineering, and beyond, LIVING Strategy makes the unfamiliar immediately recognizable and keeps the pages turning.For readers who enjoyed If Disney Ran Your Hospital or Hardwiring Excellence, this is the book on healthcare strategy that you've been waiting for.

How to Create a LIVING Strategy

Strategic Planning for Healthcare

The need for resilience at organisational, department and individual level has never been greater. Geopolitical conflict, climate change, supply chain disruption and political instability are just a handful of the risks that leaders must mitigate to ensure stable business operation and optimum effectiveness. Project resilience refers to the ability of a project or initiative to anticipate, adapt and recover from unexpected challenges, disruptions or uncertainties. It involves the capacity to withstand shocks, maintain functionality in the face of adversity, and quickly recover to a stable state. Resilient projects underpin resilient organisations; a resilient organisation produces sustainable competitive advantage. This book offers a structured framework - the Project Resilience Maturity Model - to assess and enhance resilience in organisations. The authors begin by considering different approaches to project resilience, and by identifying potential tensions therein. In the second part, methods of sustaining project resilience are examined, focusing on the perspective of the project manager, personal responsibility and leadership. The latter part of the textbook provides practical tools and applications to assess and enhance project resilience. Throughout, the authors employ a pedagogical framework designed to ensure maximum effectiveness for students and practitioners. Chapters are organised to reflect the evolution of project resilience maturity and concepts are introduced in a sequential order that builds on what has come before, with Key Takeaways summarising each chapter's most critical points. Fictional case studies illustrate how topics can be implemented in a project management setting, while Key and Dormant Tensions highlight potential blind spots. Demystifying complex topics without sacrificing scholarly rigour, Project Resilience provides you with a strategic approach to ensuring projects are well-equipped to withstand uncertainties and adapt to dynamic conditions. It is the perfect textbook to support advanced Project Management and Organisational Resilience courses, and to provide practical methods for leading responsible organisations.

Navigating Tensions from Control to Transformation

Project Resilience

What employers must know about FMLA leave for both on-site and remote workers The federal Family and Medical Leave Act (FMLA) helps workers balance the demands of work, family, and personal care. But for employers, knowing how to apply this law fairly and legally can be difficult--especially when it comes to determining workers' eligibility for different types of leave, tracking intermittent leave, and completing the proper paperwork. What's more, related and sometimes overlapping workers' compensation statutes and state leave laws create complexity, such that any misstep can result in frustration for both managers and employees. This book provides answers--in plain English--to every employer's questions about the FMLA. It offers detailed information, sample forms, checklists, and other tools to help company managers and human resources personnel figure out: <ul> <li>who is eligible for leave</li> <li>what types of leave are covered</li> <li>how much leave individual employees may take, and</li> <li>how to comply with notice and other paperwork requirements.</li> </ul> This indispensable guide, from experienced employment law attorneys, has already helped thousands of companies learn how to respect employees' rights while simultaneously protecting their business interests. The 8th edition includes changes to state family and medical leave laws and discussion of how they intersect with the FMLA.

The Essential Guide to Family & Medical Leave

This book offers a balanced and rigorous analysis of international trade, exploring its substantial economic benefits while addressing the continuing reality of protectionist measures and trade disputes.It traces the evolution of trade theory from classical concepts like comparative advantage to contemporary models that incorporate economies of scale. The authors elucidate the economic benefits of free trade, including enhanced global efficiency, lower consumer prices, expanded product variety, and the cross-border flow of innovation. The book challenges the oversimplified view that protectionism is merely the dominance of concentrated interests over broader public interests. It systematically examines the comprehensive array of protectionist rationales. These range from domestic political pressures and the infant industry argument to national security concerns and countermeasures against unfair practices, such as dumping. The analysis also uncovers the deeper economic conditions that make protectionist measures appear rational.Providing an essential framework for explaining the persistence of trade disputes and reconciling the tensions between economic principles and political constraints, this book will appeal to academics and practitioners working in international trade and business management.

Causes, Consequences, and Contemporary Developments

International Trade and Protectionism

INNOVATION ENGINEERING OF TECHNICAL SYSTEMS: THEORY, METHODS AND PRACTICE - A COMPREHENSIVE FRAMEWORK FOR UNDERSTANDING AND PRACTICING INNOVATION ENGINEERING FROM THE TEST TUBE TO THE CUSTOMER'S HAND

A sitting CEO's guide to making safety a strategic leadership advantage In A Walk on the Safe Side: Leading with Science in an Uncertain World, Jennifer F. Scanlon, President and CEO of UL Solutions, a leading global safety science organization, states that "innovation without safety is failure." That's what makes safety a critical leadership responsibility-protecting a company's brands, reputation and financial strength. Scanlon shows how leaders can evaluate and address risks amid increasing complexity and fast-paced developments, across AI, cybersecurity, data privacy, supply chains, industrial and consumer products and more. A Walk on the Safe Side offers an insider's perspective from the helm of UL Solutions, the iconic organization descended from Underwriters Laboratories whose century-long legacy of testing and certification has provided assurance and certification for billions of products in the marketplace. Scanlon addresses how potential risks grow more numerous as leaders drive continuous improvement at a scale and pace that determines competitive advantage, providing a framework for safety-first decision-making. Readers will also discover: <ul> <li>How to elevate safety from an operational concern to a C-suite strategic imperative that builds trust and competitive advantage</li> <li>Practical approaches for leading through uncertainty by grounding organizational decisions in safety science, transparency, and rigorous standards</li> <li>Strategies for managing emerging risks in AI, cybersecurity, data privacy, and environmental protection </li> <li>Personal and professional insights drawn from Scanlon's two-time tenure as a CEO, leading both USG Corporation's international expansion and UL Solutions' successful 2024 IPO on the NYSE</li> <li>A leadership philosophy that treats safety as the currency of assurance, reflecting the highest responsibility organizations owe their stakeholders</li> </ul> A Walk on the Safe Side is written for business leaders, executives, and professionals, providing a roadmap for navigating risk, building trust, and driving growth while maintaining the highest standards of responsibility and transparency.

Leading with Science in an Uncertain World

A Walk on the Safe Side

A practical framework for integrating human and artificial intelligence to drive enterprise growth In Live Agent: A Leader's Guide to Humanizing AI, Detria Williamson, former CMO of IDEO and Board Advisor for AI 2030, delivers a values-driven framework for embedding responsible AI across enterprise functions. Drawing on decades of digital transformation experience and work generating over $6 billion in brand equity for clients like Google and AT&amp;T, Williamson moves beyond automation hype to show leaders how AI implementations can amplify human judgment. Live Agent provides actionable guidance across four critical domains: Brand, Customer Experience, Research and Design, and Product Design. Through real-world case studies, the book demonstrates how to architect AI systems that enhance customer loyalty and brand differentiation while preserving trust. Williamson's ICX (Inclusive Customer Experience) approach ensures that AI integration strengthens inclusive design practices rather than undermining them, giving organizations a sustainable competitive advantage. Readers will also find: <ul> <li>A structured methodology for balancing human intelligence and AI across brand strategy, product design, and customer experience functions</li> <li>Real-world case studies showing how leading organizations have implemented responsible AI to drive measurable enterprise growth</li> <li>The ICX (Inclusive Customer Experience) approach for designing AI systems that maintain trust and serve diverse customer populations</li> <li>Practical guidance on architecting AI solutions that amplify human judgment rather than replacing it, strengthening brand differentiation</li> <li>Frameworks for evaluating AI readiness and embedding responsible practices informed by insights from over 5,000 executive leaders</li> </ul> Live Agent is written for executives, CMOs, chief experience officers, and senior leaders responsible for AI strategy and digital transformation. Organizations seeking to integrate AI in ways that strengthen customer relationships and preserve brand trust will find Williamson's framework both actionable and grounded in proven enterprise results.

A Leader's Guide to Humanizing AI

Live Agent

The Textile Institute Book Series

Social Sustainability in the Fashion and Textiles Industry

The Truth About the Load Middle Managers Carry
Middle managers are the backbone of the organization, the drivers of culture, and the key to team performance. And yet, no one’s asking them how they’re doing.
The Leadership Load is written from the vantage point of managers themselves—in their language, for their survival. &nbsp;Author Karol Figueroa has infused the narrative with real stories from managers she has helped find their way back to clarity, agency, and themselves. She knows the terrain personally because she has lived the burnout herself and watched too many talented people disappear into their roles.
The Leadership Load is a mirror and a guide for the managers carrying it all—the ones who keep getting sent to another training or offered a mindfulness app when what they need is someone to say: “We see you. Here’s how to make it through without losing yourself.”
The book moves through three parts:
<ul>
<li>Seeing It. Understand the invisible emotional and structural burdens of the middle management role and why the impossible position you’re in isn’t a personal failure.</li>
<li>Surviving It. Make the mental shifts needed to stay grounded and clear-headed in a system not built for sustainability.</li>
<li>Shifting It. Use practical tools, honest reflection, and a road map to help you manage up, down, and across while maintaining your integrity and your energy.</li>
</ul>
No more suffering in silence. Come away ready to lead differently and become the manager you always imagined you could be.

Safety Programs are a Waste of Time and Resources

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