This new edition continues to provide a one-stop-shop for anyone studying the theory and practice of quality management. It explores the essentials of management theory and the work of the 'quality gurus' who have formed the foundation of current practice. It builds upon the previous editions' unique critical perspective of quality.
août 2022, env. 330 pages, Anglais
Taylor and Francis
978-0-367-86301-2
Taylor and Francis
978-0-367-86301-2

