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 Commander aujourd'hui
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: Schweizerische Zivilprozessordnung (Art. 1–352 ZPO sowie Art. 400–408 ZPO)</div>

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Michael Nagel

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Stephan Teuber

Methodenhandbuch der Betriebswirtschaft

Vorwort zur dritten Auflage	5
Vorwort zur zweiten Auflage	6
Vorwort zur ersten Auflage	7
Abbildungs- und Tabellenverzeichnis	16
1 Forschung, Entwicklung und Innovationsmanagement	21
1.1 Expertenbefragungen und Delphi-Studien	27
1.2 Publikations- und Patentanalysen	32
1.3 Brainstorming und Brainwriting	36
1.4 Morphologischer Kasten	41
1.5 Synektik	45
1.6 TRIZ	49
1.7 Technologielebenszyklus und S-Kurve	54
1.8 Nutzwertanalyse	59
1.9 Technologie- und innovationsbezogene Portfolios	63
1.10 Szenariotechnik	68
1.11 Roadmapping	72
1.12 Meilensteintrendanalyse	77
1.13 Projekt-Kosten-Leistungs-Analyse	80
2 Beschaffung und Logistik	85
2.1 Make-or-Buy-Entscheidung	90
2.2 Lieferantenaudit	95
2.3 Beschaffungs- und logistikorientierte Portfolios	101
2.4 Lieferantenbewertung	111
2.5 Lieferantenentwicklung und Lieferantenförderung	115
2.6 Standardisierung und Bündelung	120
2.7 Auktion	124
2.8 Konzeptwettbewerb	128
2.9 ABC-/XYZ-Analyse	132
2.10 Prioritätsregeln	137
2.11 Cross Docking	141
2.12 Konsignationslager	145
2.13 Just in time	148
3 Produktion	151
3.1 Wertanalyse	155
3.2 Variantenausprägungsportfolio	159
3.3 FMEA	164
3.4 Schwachstellenanalytik	168
3.5 Wertstromanalyse und Wertstromdesign	172
3.6 Kanban	177
3.7 Postponement	181
3.8 Retrograde Terminierung	185
3.9 REFA-Zeitstudien	189
3.10 Elemente des Toyota Produktionssystems	193
3.11 Total Productive Maintenance	198
3.12 Qualifikationsmatrix	203
3.13 Betreibermodelle	209
4 Marketing und Vertrieb	215
4.1 4P des Marketings	218
4.2 Kundenanalyse	224
4.3 Kundenwertanalyse		230
4.4 Conjoint-Analyse	237
4.5 Means-End-Analyse und Laddering-Verfahren	243
4.6 Kundenzufriedenheitsanalyse: Kano-Analyse	247
4.7 Buying-Center-Analyse	253
4.8 Lösungsorientiertes Verkaufen: OPAL-Methode	259
4.9 Sachbezogenes Verhandeln: Harvard-Methode	264
5 Strategische Analyse	271
5.1 Umweltanalyse: PESTEL-Analyse	274
5.2 Branchenstrukturanalyse: Five-Forces-Analyse	280
5.3 Wettbewerbsvorteilsanalyse	286
5.4 Stakeholderanalyse	292
5.5 Benchmarking	298
5.6 Wertkettenanalyse	303
5.7 7S-Modell	309
5.8 Produktlebenszyklusanalyse	315
5.9 Erfahrungskurvenanalyse	320
6 Strategische Planung, Umsetzung und Kontrolle	325
6.1 SWOT-Analyse	327
6.2 Marktwachstum-Marktanteil-Portfolio: BCG-Matrix	332
6.3 Marktattraktivität-Wettbewerbsstärke-Portfolio: McKinsey-Matrix	338
6.4 Wachstumsstrategien: Ansoff-Matrix	344
6.5 Internationalisierungsstrategien	349
6.6 Gewinnschwellenanalyse	355
6.7 Balanced Scorecard	358
7 Organisation und Prozess	365
7.1 Prozessmanagement	368
7.2 Changemanagement: 8 Phasen-Modell nach Kotter	375
7.3 Wertschätzende Befragung	382
7.4 Change-Kommunikation	387
7.5 Lean Administration	396
8 Personal und Führung	403
8.1 Onboarding	407
8.2 Arbeitssituationsanalyse	412
8.3 Feedback- und Feedforward-Gespräche	416
8.4 Rückkehrgespräche	421
8.5 Betriebliches Eingliederungsmanagement	427
8.6 Coaching	432
8.7 Aktive Arbeitsplatzgestaltung	438
8.8 PERMA-Lead	442
8.9 Konfliktgespräche führen	447
8.10 Situatives Führen	452
8.11 Konsentprinzip zur Entscheidungsfindung	457
8.12 Tetralemma	461
8.13 Kollegiale Beratung	465
8.14 Psychologische Sicherheit	469
8.15 Impact-Techniken	473
8.16 SMART- und Everest-Ziele	477
8.17 WOOP-Ziele	481
8.18 Offboarding	485
Anhang	489
Glossar	491
Literaturverzeichnis	519
Stichwortverzeichnis	551

Kommunikation im Bild – Kreative Methoden für Beratung, Supervision und Coaching

Einfach erklärte Supervisionsmethoden in Text und Bild

Supervision im Bild

In a world where 82 percent of managers struggle to lead effectively, this international bestseller reveals the one secret that separates great leaders from the rest. “What do I need to do to be a great leader?” Every person in authority wonders this question sooner or later. Ken Blanchard, whose books have sold over 25 million copies, and Mark Miller, who rose from line worker to Chick-fil-A vice president, uncover the secret great leaders already know in this international bestseller. &nbsp;Using a classic business fable, newly promoted executive Debbie Brewster asks her mentor the crucial question: “What is the secret of great leaders?” His reply—“Great leaders serve”—confuses her, but he reveals five fundamental ways leaders succeed through service. Debbie discovers why great leaders focus on the future, how teams determine success or failure, what three arenas need continuous improvement, why leadership success has two essential components, and how to strengthen—or destroy—credibility. &nbsp;This fourth edition includes the proven SERVE model plus breakthrough content on leadership’s most critical element—a leader’s heart. Discover these new features: <ul><li>Revised chapters</li><li>New chapter with five HEART habits that form the foundation for great leadership</li><li>Comprehensive facilitator’s guide for groups and teams</li><li>Expanded resources for teams and organizations</li></ul> Translated into twenty-nine languages with over 700,000 copies sold, The Secret delivers proven wisdom in an unforgettable story that anyone can understand and apply immediately.

What Great Leaders Know and Do

The Secret, 4th Edition, Revised and Expanded

Ausgabe 2026

Grundwissen Konzernrechnungslegung

It's Not too Late to Build Toward a Better Future!Rick Caruso has earned a reputation for being a problem solver--somebody who's not afraid of facing big challenges. From his appointment to Water Commissioner and later Police Commissioner in Los Angeles to his bold real estate ventures, Caruso made the decisions he felt were right, even in the face of staunch adversity. In Its Not Too Late, Caruso shares the lessons he learned from his experiences while offering us all a path forward to a better future. At a time when more importance is placed on choosing sides than actually getting things done (let alone done right), Caruso offers refreshing perspective and will teach you how to let go of false divisions, and instead to embrace the search for actual answers and solutions.Togetherness, brotherhood, sisterhood, faith in each other, respect for each other, the ideals preached in almost every faith on Earth are the way forward, no matter how difficult the climb in front of us may seem. And ultimately, the only way we will get back on that path is for each of us to step up, with integrity, in whatever small way we can: for our kids, for our communities, for our country, and for each other.

The Power of Finding Steadfast Solutions

It's Not Too Late

Karl Brunner Distinguished Lecture Series

Lessons from Sun Tzu for Central Banks

The Art of Monetary Policy

'Fight Less, Win More is a massively useful book for just about anyone who has to deal with the desires, foibles, and idiosyncrasies of other human beings.' - Daniel Pink, #1 New York Times bestselling author of To Sell Is Human, Drive, and The Power of Regret Your handbook for mastering the negotiating skills in the multimillion-copy bestseller Never Split the Difference. You're in a negotiation right now. In fact, you've been negotiating all day. That email to your boss? Negotiation. That conversation with your teenager? Negotiation. That interaction with the barista who made your morning coffee? Negotiation too. Most people don't realise they're negotiating until it's too late - until they've already lost ground, damaged relationships, or walked away empty-handed. But what if you could transform every interaction into an opportunity to get what you want while making others feel valued? In this groundbreaking follow-up to the global bestseller Never Split the Difference, negotiation experts Jonathan B. Smith and Derek Gaunt reveal the missing piece that's been holding you back: a practical handbook for applying Tactical Empathy - the ability to understand and influence people at a level they don't even realise - to every sensitive conversation in your life. Discover how to: <ul><li>Begin disarming defences by making your counterpart feel genuinely understood.</li><li>Acquire critical information by mastering the 5 Levels of Listening that uncover hidden motivations</li><li>Spot game-changing 'Black Swans' that swing seemingly impossible negotiations to your advantage</li><li>Defuse tension and navigate high-pressure situations with confidence using the Core Four skills</li><li>Get more of what you want without burning bridges or compromising your integrity</li></ul> Forged in high-stakes hostage crises and refined in thousands of business negotiations, these field-tested techniques aren't based on academic theory - they're proven methods that work when the pressure is on. This book isn't about tricks or manipulative tactics or winning at all costs. It's about a fundamental shift in how you approach human interaction: It's not about you - it's about them. When you master this mindset and the practical skills that flow from it, you'll transform not just your negotiations but your entire life. You'll resolve conflicts faster, build stronger relationships, and achieve outcomes you never thought possible. Inside you'll find: <ul><li>Real-world case studies showing how these skills work in everyday situations</li><li>Step-by-step guidance for implementing each technique</li><li>Low-stakes practice exercises to build your confidence</li><li>Actionable strategies for identifying and overcoming common negotiation traps</li></ul> Stop leaving money on the table. Stop enduring unnecessary conflict. Stop accepting less than you deserve. This isn't just another business book-it's the missing manual for every negotiation in your life. Get your copy of Fight Less, Win More today and start turning every conversation into a path to success.

How Master Negotiators Influence Hearts, Minds, And Deals

Fight Less, Win More

Why Working Together Matters in a Remote World

In Person

Das Handbuch führt die vielfältigen Forschungsbemühungen der Betriebswirtschaftslehre zu Industrie 4.0 und digitaler Transformation zusammen, dokumentiert damit den State of the Art und stellt das bisher vorrangig aus technischer Perspektive diskutierte Thema explizit in den betriebswirtschaftlichen Kontext.
 
 Renommierte Experten beleuchten umfassend die betriebswirtschaftlichen, technischen und rechtlichen Chancen und Herausforderungen, die die Digitalisierung hin zu einem digital vernetzten Wertschöpfungssystem insbesondere für Industriebetriebe mit sich bringt.
 
 Der Band liefert neue wissenschaftliche Erkenntnisse, Praxisbeispiele und Übersichtsbeiträge und unterstützt damit sowohl die künftige Forschung als auch Unternehmen, die die digitale Transformation anstreben.
 Der Inhalt<ul><li>
 Industrie 4.0: Konzeption und Einordnung
 </li><li>
 Digitale Transformation in Produktion und Supply Chain Management
 </li><li>
 Digitale Transformation von Dienstleistungen und Geschäftsmodellen
 </li><li>
 Digitale Transformation von IT, Innovation und Organisation
 </li><li>
 Digitale Transformation in Finanzwesen und Controlling
 </li></ul> Der Herausgeber
 Prof. Dr. Robert Obermaier ist Inhaber des Lehrstuhls für Betriebswirtschaftslehre mit Schwerpunkt Accounting und Controlling und Direktor des Centers for Digital Business Transformation an der Universität Passau. Er gilt als Wegbereiter von „Industrie 4.0“ im Bereich der Betriebswirtschaftslehre.

Betriebswirtschaftliche, technische und rechtliche Herausforderungen

Handbuch Industrie 4.0 und Digitale Transformation

Why unfettered free-market capitalism endangers democracy—and what to do about it. In Private Power and Democracy’s Decline, Mordecai Kurz explores the relationship between free-market capitalism and democracy. He shows that technology has made capitalism different from what was envisioned in the Age of Enlightenment. Technology creates centers of market power and monopoly concentration that result in a society in which some people are enriched immensely while many workers’ livelihoods are often destroyed. Contrary to conventional thinking, technological competition does not remove market power, which becomes a permanent fixture of free-market capitalism. Such private power creates political inequality and generates forces that cause democracy’s decline and possible destruction. Applying these ideas to the US, Kurz shows that today’s problems begin in the 1980s with the policy of unregulated free-market capitalism. Coupled with the information technology revolution, this created a techno-winner-takes-all economy—leading to a second Gilded Age of unsustainable inequality and extreme political polarization. In the last 50 years, the economy “boomed” for some while leaving the majority of America’s workers behind. Kurz concludes that only regulated capitalism can support democracy so that the benefits of technology are more equally shared and no person’s livelihood is destroyed to enable others to be enriched. To save democracy, he proposes a “restoration-of-livelihood” policy, offering firms managerial flexibility to maintain rising productivity while ensuring that technology does not destroy the livelihood of others.

How to Make Capitalism Support Democracy

Private Power and Democracy's Decline

Build organizations where employees feel truly safe to learn, contribute, and challenge the status quo. The proven practical guide to psychological safety is now expanded with updated research and powerful new frameworks and tools. Psychological safety—the belief that you can speak up without risk of punishment or humiliation—is crucial for high-performing teams and innovative organizations. This revised and expanded edition of Timothy Clark's groundbreaking framework provides leaders with a research-backed roadmap through four distinct stages that enable individuals to feel safe, valued, and empowered. The four stages build progressively: <ul><li>Inclusion Safety (feeling included and accepted),</li><li>Learner Safety (feeling safe to learn and ask questions),</li><li>Contributor Safety (feeling safe to contribute and participate), and</li><li>Challenger Safety (feeling safe to challenge the status quo and speak truth to power).</li></ul> This new edition adds compelling quantitative evidence from Clark's global database of 1.2 million data points, validating the four-stage model across cultures and demographics. New chapters explore what psychological safety is not, the dangers of “nice” cultures, the relationship between psychological and physical safety, and practical measurement strategies. Leaders will learn to banish fear, create performance-based accountability, and build environments where people thrive beyond expectations.

How to Build a High-Performance Culture

The 4 Stages of Psychological Safety, Second Edition

Gehirn-gerecht managen mit bewährten und innovativen Techniken

Führungskräfte-Seminar

Springer-Lehrbuch

Der Larenz ist seit Jahren ein Klassiker unter den Lehrbüchern zur juristischen Methodenlehre. Um das Buch auch Studenten zugänglich zu machen, haben sich Autor und Verlag zur Publikation dieser gekürzten Studienausgabe des Buches aus der Enzyklopädie der Rechts- und Staatswissenschaften entschlossen. Neben der Aneignung von Kenntnissen in den einzelnen Rechtsgebieten und der praktischen Übung im Lösen von Fällen ist der Erwerb des methodischen Rüstzeugs für ein erfolgreiches Studium von besonderer Wichtigkeit. Dies gilt namentlich für die Auslegungslehre, die anhand zahlreicher Beispiele aus der höchstrichterlichen Rechtsprechung veranschaulicht wird. Der Autor, Claus-Wilhelm Canaris, hat das Buch im Geist seines Lehrers Karl Larenz fortgeführt und aktualisiert, teilweise aber auch eigene Akzente gesetzt.

Methodenlehre der Rechtswissenschaft

Methodenhandbuch der Betriebswirtschaft

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