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Ling D: Loose Leaf for Real Estate
Principles: 2026 Release

Loose Leaf for Real Estate Principles: 2026 Release

Across clinics, classrooms, city halls, and financial systems, women continue doing the uncredited work of governing AI: deciding when systems can be trusted, paused, refused, and repaired. Governing the Default names this work as relational governance, demonstrating how leaders can turn critique of AI's extractive norms into operational practice. Bringing together industry and academic contributors, the volume reframes organizational care as governance designed into decision rights, feedback loops, oversight, and repair. Its copy-ready practices help leaders, educators, and policymakers replace opaque defaults with consent-first, benefit-sharing, repair-ready systems.

Governing the Default

Gender, Power, and Emerging Technology

Build the communication skills employers want with "BCOM," 12th Edition. Developed around how today's students learn, "BCOM" combines an engaging narrative with MindTap's interactive learning experience. Practice real-world business communication skills through activities, assessments, and applications that help you connect course concepts to workplace situations. Updated content explores how artificial intelligence is used in writing, presentations, and the job search process -- helping you prepare for today's professional environment. Activities reinforce key concepts, build confidence, and strengthen your ability to communicate effectively. With streamlined content, engaging visuals, and practical learning tools, "BCOM" helps you move beyond memorization and develop the communication skills needed for academic, career, and professional success.

Bcom

Great leaders aren't shaped by a title. They're shaped by a moment. A moment that changes not just what they do, but how they lead. This is THE UNLOCK MOMENT. Drawing on his own leadership journey, executive coach and podcast host Dr. Gary Crotaz explores the inner shift that separates outward success from truly grounded leadership. Interweaving stories from CEOs, entrepreneurs, athletes, and the many thinkers he has coached, Gary offers a clear, human framework for recognizing the moments that make us who we are. At the heart of The Unlock Moment: The Inner Shift That Changes How You Lead are five essential Keys--Self, Trust, Presence, Growth, and Impact--that shape how real innovators think, decide, and lead when it matters most. By cutting through the ambiguity to make decisions with conviction, you will find your leadership aplomb and learn to lead in a way that is authentic, not performative. This is not a book about getting people to follow you. It's a book about becoming the kind of leader people choose to follow . . . and the moments that unlock how you lead.

The Unlock Moment: The Inner Shift That Changes How You Lead

How Workers and Their Union Won Against a Billionaire

The Cablevision War

Bring rhythm, relevance, and better retention to your next training.
&nbsp;
What do L&amp;D professionals and hip-hop artists have in common? Both face skeptical, diverse audiences and operate within strict time constraints in environments that are full of distractions. In Facilitation in VERSE, learning strategist Tekeisha Zimmerman shares a framework to address those challenges in five stages: Vibe, Engage, Reveal, Spin, and End. The framework draws upon proven &nbsp;techniques to engage learners inspired by hip-hop, including:
&nbsp;
<ul>
<li>Call and response</li>
<li>Storytelling for emotional connection</li>
<li>Repetition</li>
<li>Intentional language</li>
<li>Memorable takeaways</li>
</ul>
&nbsp;
The VERSE framework directly addresses challenges learning designers and facilitators face every day, including high resistance and pressure to demonstrate measurable behavior change. The book is packed with practical templates, decision matrices, sample scripts, and self-assessments to help instructional designers and facilitators implement the framework. Readers also receive free access to an AI-powered coach that lets them practice applying VERSE in real time, working through scenarios and refining their approach whenever they need it—long after finishing the book.
&nbsp;
The best trainers and hip-hop artists know that connection is what makes a message work. Facilitation in VERSE shows you how to create learning experiences that resonate in the moment and leave a lasting impression.

A Hip-Hop-Inspired Framework to Engage Learners

Facilitation in Verse

In a world that worships disruption, the most revolutionary thing you can do is hold steady. For more than a decade, Whitney Johnson preached the gospel of disruption. She co-founded the Disruptive Innovation Fund with Clayton Christensen. Disruption is in her company's name. But over time, a pattern emerged: The leaders and organizations coming to her didn't need more disruption. They needed stability, the very thing our culture has trained us to overlook. Drawing on original research with over 300 professionals across industries, Johnson reveals a striking finding: 96 percent of employees want more stability or a balanced approach to change, yet they experience disruption at nearly twice the rate their managers perceive. The result? Burnout, turnover, and organizations that exhaust themselves with motion that never becomes progress. Meanwhile, research shows companies with stable foundations deliver 80 percent higher shareholder returns over a decade than their peers. Johnson's Steady will show you how to build stability within organizations, how to identify and champion the people doing the invisible work of holding things together, and how to cultivate the inner steadiness that lets you be a grounding force for others. For leaders who have leaned into disruption and found themselves exhausted, for those who sense the relentless churn isn't working, Steady offers a framework for something different. And for those who have been doing the stabilizing work all along, this book is a declaration: Your work matters. It has always mattered.

The Power of Stability in a Disrupted World

Steady

Every year, American organizations spend $365 billion on workplace conflict. Most of it is completely preventable. The typical organization treats conflict like a building fire — wait until something's burning, then scramble to put it out. The result is lost productivity, damaged relationships, legal exposure, leadership burnout, and a revolving door of talent that never seems to stop spinning.There's a better way.In Conflict-Ready, the experts at the High Conflict Institute — who have trained thousands of leaders across corporations, small businesses, government agencies, and nonprofits — reveal why reactive conflict management is a losing game, and what it looks like to build an organization that's prepared before the first spark flies.This isn't about eliminating conflict. It's about baking a smarter, more proactive approach directly into your culture, your systems, and your leadership — so that when high conflict personalities, charged situations, and difficult dynamics inevitably show up, your organization knows exactly what to do.You'll learn how to recognize the patterns that escalate conflict before they explode, develop the organizational habits and structures that defuse tension early, equip your managers and HR teams with the skills of the most conflict-competent leaders, and shift your entire organization from firefighting mode to conflict-ready.The organizations winning today aren't the ones that avoid conflict. They're the ones that are ready for it.

Prevent Costly Conflict. Reduce Risk. Protect the Bottom Line

Conflict-Ready

Una nueva forma de entender la inteligencia en un mundo que cambia constantemente. Durante años, el éxito se ha medido a través del coeficiente intelectual (IQ) y la inteligencia emocional (EQ). Sin embargo, en un entorno marcado por la incertidumbre, la velocidad y el cambio constante, estos ya no son suficientes. En AQ, Liz Tran introduce el concepto de Adversity Quotient: la capacidad de adaptarse, resistir y crecer frente a los desafíos. A partir de su experiencia como coach de líderes y fundadores de algunas de las empresas más dinámicas del mundo, presenta un enfoque práctico y aplicable para desarrollar esta habilidad clave. El libro combina investigación, ejemplos reales y herramientas concretas para ayudarte a navegar entornos complejos, tomar mejores decisiones y construir resiliencia a largo plazo. En este libro descubrirás: - Cómo fortalecer tu resiliencia en contextos inciertos - Cómo tomar decisiones en entornos cambiantes - Cómo desarrollar una mentalidad adaptable - Cómo convertir el cambio en una ventaja Una guía esencial para quienes buscan no solo adaptarse al cambio, sino aprovecharlo para crecer.A new way to understand intelligence in a constantly changing world. For years, success has been defined by IQ and emotional intelligence (EQ). But in today's fast-changing and uncertain environment, these are no longer enough. In AQ, Liz Tran introduces the concept of the Adversity Quotient--the ability to adapt, endure, and grow through challenges. Drawing on her experience coaching leaders and founders of some of the world's fastest-growing companies, she presents a practical framework for developing this essential skill. Combining research, real-world examples, and actionable tools, the book helps you navigate uncertainty, make better decisions, and build lasting resilience. In this book you will learn: - How to build resilience in uncertain environments - How to make better decisions under pressure - How to develop a more adaptable mindset - How to turn change into an advantage An essential guide for anyone who wants not just to survive change, but to grow because of it.

Una Nueva Forma de Inteligencia Para Un Mundo En Constante Cambio

Aq (Aq Spanish Edition)

See how marketing shapes the brands, products, and experiences you encounter every day. Pride and Ferrell's "Marketing," 22nd Edition helps you build real-world marketing skills through engaging examples, current trends, and hands-on activities. Explore topics such as AI, digital and global marketing, social media, and sustainability while learning how businesses connect with customers and solve marketplace challenges. Interactive cases, career-focused features, and Marketing Plan in Action activities help you apply what you learn and develop the critical-thinking, communication, and problem-solving skills employers value. With Cengage's learning platform, MindTap, you'll benefit from guided AI-powered support, interactive learning tools, video-based assignments, and real-time feedback -- making it easier to understand concepts, stay engaged, and prepare for success in your coursework and future career.

Marketing

The Change Most Companies Get Wrong Most change efforts fail for the same reason. Leaders pour their energy into the process and overlook the people who have to carry it out. New software gets installed and new workflows get drawn up, and within weeks the team drifts back to the old way of doing things. Allan Breidenbach spent more than a decade building a better way. As president of a seventy-year-old, employee-owned manufacturer, he created the RATCHET-UP system, a nine-step method that puts people at the center of every change. In RATCHET-UP, you will learn how to: <ul> <li>Earn the standing and trust that make real change possible</li> <li>Get a team genuinely aligned instead of just nodding along</li> <li>Recognize where technology helps and where it only adds friction</li> <li>Spot and address the people quietly undermining progress</li> <li>Measure profit in more than dollars</li> </ul> Filled with real stories from the shop floor and free of consultant jargon, this book gives leaders in any industry a clear, practical way to make change that lasts.

Solving the Human Problems Behind Business Performance

Ratchet-Up

Simple, Sound Measurement for Real-World Learning
Are you an L&amp;D practitioner who is avoiding measurement, analytics, and reporting because it all seems too complex, too time-consuming—or just plain intimidating? Most new L&amp;D practitioners know how valuable measurement is, but few know how to do it well or how to make sure the results matter to decision makers. In Measurement Simplified, David Vance and Peggy Parskey cut to the heart of the matter, sharing their expertise with beginners—and anyone who needs a no-nonsense refresher. They explain:
<ul>
<li>How measurement works</li>
<li>Why it’s worth the investment</li>
<li>How to do it efficiently and effectively</li>
</ul>
They walk through the most valuable measures at the course level and the department level, making sure to explain each concept in a way that is accessible and useful for novices. And they make the case for implementing smart measurement and reporting processes that will help your learning function run more like a business.
A fast and friendly on-ramp to the topic, Measurement Simplified still maintains the key insights of Vance and Parskey’s comprehensive classic, Measurement Demystified. This compact new guide offers all the knowledge and tools you need to make practical, evidence-based decisions, ensuring that you measure what matters and elevate the role of learning in your organization.

The Basics of L&d Measurement and Reporting

Measurement Simplified

Build a Future-Ready Organization Where Every Employee Can Succeed
Succession planning, while often talked about, remains one of the least successfully implemented leadership practices in an organization’s toolkit. Too often, organizations rely on outdated methods like “successor spotting,” grooming, secret conversations behind closed doors, or focusing only on a select group of “high potentials.” These approaches create bias, limit opportunity, and fail to prepare organizations for the realities of today’s fast-changing workforce. Succession Planning Reimagined introduces developmental succession planning, a modern, inclusive strategy that empowers every employee to grow and contribute to future success.
Through research-based insights and practical tools, you’ll learn how to transform succession planning from a static, murky process into a dynamic, people-centered strategy. You’ll discover the “secret sauce” for success: engaging employees, connecting development to organizational goals, and supporting growth at every stage. Each chapter provides clear steps for:
<ul>
<li>Assessing future needs</li>
<li>Building top-level and next-level plans</li>
<li>Creating measurable progress through continuous refinement</li>
</ul>
Whether you’re an HR leader, OD consultant, L&amp;D professional, or talent strategist, this book equips you to build authentic leadership pipelines that foster equity, readiness, and resilience. By embracing a proactive, developmental approach, you’ll prepare your organization for what’s next while creating a culture in which every employee feels valued and prepared for the future. If you’re ready to move beyond outdated models and design a succession strategy that works for today’s workforce, this guide will show you how to make it happen.

Building Future Readiness at All Levels

Succession Planning Reimagined

Loose Leaf for Real Estate Principles: 2026 Release

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